Andaz Ottawa Byward Market

Ottawa, Canada

The hotel

This boutique hotel fits right into its fashionable ByWard Market neighbourhood. One of Ottawa’s historic enclaves, the district’s been reimagined as one of its coolest urban hangouts, squeezing in upscale shopping, dining, and nightlife venues, all just steps from Andaz Ottawa ByWard Market. Brace yourself for the views from the 16th floor, gazing out at the market, Parliament Buildings, and Gatineau Hills from the city’s highest rooftop bar, the penthouse gym, and feast + revel, with its ingredient-driven menu delivering New Canadian flavours. With floor-to-ceiling windows, the views steal the limelight in your room too.

Amenities

  • Bar
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Right in the buzz of the historic ByWard Market district, which has become a hub for Ottawa’s upscale boutiques, dining, art galleries, nightlife, and markets, this hotel is surrounded by top attractions. Nearby sights include Rideau Canal, Notre-Dame Cathedral Basilica, the Rideau Centre shopping mall, Major’s Hill Park, National Gallery of Canada, National Arts Centre, and Parliament Hill.

Hotel information

200 rooms and suites. All with floor-to-ceiling windows, views of the historic district, ByWard Market, or Gatineau Hills, 50ˈˈ flatscreen TV, WiFi, telephone, mini-bar* with snacks and non-alcoholic drinks (replenished daily), safe, hairdryer, bathrobe, slippers, and daily newspaper. Standard Rooms have 1 king-size or 2 queen-size beds, sleeping maximum 4 people.

Restaurant feast + revel (new Canadian menu with local ingredients and craft cocktails, open for breakfast and dinner, with all-day coffee and bar food menu), Copper Spirits & Sights (rooftop bar with patio, small plates menu and seasonal cocktails, monthly brunch buffet), and Lobby bar. Welcome beverage on arrival. 24-hour rooftop fitness centre. Walking and jogging route maps. Complimentary WiFi. Valet parking* (approx. CAD $35 plus HST per day payable locally subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1102)
  • Very good (264)
  • Average (83)
  • Poor (28)
  • Terrible (29)
Image of the Tripadvisor rating Ottawa weekend

Sep 21, 2020 razij_13 Calgary, Canada

Location is good with byward market close by. neighbourhood is a little sketchy. appreciated the friendliness of the staff. had an issue with a party in the rooms near me and the staff was able to get it sorted out.
Image of the Tripadvisor rating Hands down the best hotel in Ottawa!

Sep 21, 2020 D W Ottawa, Canada

I'm a big fan of the Andaz. No other hotel in Ottawa that has the location, views and modern style. I've stayed here before but this summer I really experienced the hotel since I was there for over a month. It's nice to be in a fairly new hotel/building and the free drinks and snack are an awesome bonus. Anti-Covid measures were taken seriously at… Read more
I'm a big fan of the Andaz. No other hotel in Ottawa that has the location, views and modern style. I've stayed here before but this summer I really experienced the hotel since I was there for over a month. It's nice to be in a fairly new hotel/building and the free drinks and snack are an awesome bonus. Anti-Covid measures were taken seriously at the hotel which I appreciated. The rooms are very well appointed many with incredible views- my only suggestion is a towel holder in the suite bathrooms. The staff are all very friendly, hardworking, effective and made sure I had a great long term stay. Andrea is a rockstar and made sure I got all my Globalist benefits and that my many requests were taken care of. A big thank you to Matthew the GM and Mary for going above and beyond. Also shout out Dora and Stellar at copper and Ashley helping out during breakfast plus Anne housekeeping and Alex and Ahmed at the front desk were awesome. Harry was always alert, friendly and very helpful. I'll be back! Read less
Image of the Tripadvisor rating All hype, zero delivery

Sep 18, 2020 Evers89

Our shower leaked all over the bathroom into the main room the night we got there, soaking the carpet and with warped wood paneling in the main room, it's clearly not the first time. We paid for a "King Size Bed With a View" and upon entering the room we got to stare at a high rise condo building and a parking lot... When we called to inform… Read more
Our shower leaked all over the bathroom into the main room the night we got there, soaking the carpet and with warped wood paneling in the main room, it's clearly not the first time. We paid for a "King Size Bed With a View" and upon entering the room we got to stare at a high rise condo building and a parking lot... When we called to inform reception, they said that they "couldn't guarantee a room with a view of Parliament all the time" and that they consider anything above the 6th floor a view... but thank God they offered us a $25 credit! We asked for new towels due to the bathroom leak and never received them so we were unable to even shower the next morning. Just a terrible experience, with a lot of hype that delivered nothing but disappointment. We were in the works of planning our wedding here with the event coordinators and stayed the night to see what it was going to be like. I'm so glad we did as we'll never be staying here again let alone bringing our friends and family. Lastly, my $300 Ray Ban's went missing from the room. But I guess that's our fault for trusting the hotel in the first place and not using the safe provided in the room. It's not something that you think about being behind a locked door, but fair warning to others, use the safe in the room to prevent your belongings walking out of the room while you're out. Such a disappointment and waste of time and money. We'll definitely be letting anyone we know who wishes to stay there about our experience. It was so disheartening we didn't even care to stay for the continental breakfast and preferred to just leave as soon as we could. Read less
Image of the Tripadvisor rating Great location - overly hyped.

Sep 12, 2020 georgiesswan Brisbane, Australia

We enjoyed our stay at the Andaz - it is a clean, trendy hotel in a great area. However, there were a few factors that brought down a highly anticipated stay. We understand and appreciate COVID safety measures, however it was used more as an excuse as to why items like bottled water and housekeeping where unavailable (yes, they had no bottled… Read more
We enjoyed our stay at the Andaz - it is a clean, trendy hotel in a great area. However, there were a few factors that brought down a highly anticipated stay. We understand and appreciate COVID safety measures, however it was used more as an excuse as to why items like bottled water and housekeeping where unavailable (yes, they had no bottled water for our stay). The parking/drop off situation needs to be addressed as it adds frustration to the experience. The entrance of the hotel is also the check in, and the only way to access the elevators, so it is a very high traffic area. Read less
Image of the Tripadvisor rating Doesn’t live up to the photos

Sep 6, 2020 nathanw735 Mississauga, Canada

Rooms have a great aesthetic design concept but unfortunately the condition of our suite was horrible and ruined our experience. Stains all over the floor, furniture, wallpaper, damaged furniture (desk scratched up severely, lights damaged, cords coming out of the walls)...unfortunately this was combined with hairs on furniture and in the tub and… Read more
Rooms have a great aesthetic design concept but unfortunately the condition of our suite was horrible and ruined our experience. Stains all over the floor, furniture, wallpaper, damaged furniture (desk scratched up severely, lights damaged, cords coming out of the walls)...unfortunately this was combined with hairs on furniture and in the tub and obvious gunk not cleaned. They say it’s COVID-19 safe and a higher standard upheld but unfortunately we found just the opposite. Wish we could say we were in love (because in theory, the Andaz concept is great and caters to us), but they have poor execution. Read less