Fairmont Chateau Laurier

Ottawa, Canada

The hotel

A regal hotel that exudes elegance and traditional style, you’ll feel like royalty staying at this Fairmont hotel. Stunning to look at, it boasts eye-catching turrets and masonry reminiscent of a French chateau. All guest rooms are furnished to the highest standard in French-Renaissance style with rich fabrics, thick drapes and extremely comfortable bedding. Marble floors, vaulted ceilings and wood-panelled walls set the stage throughout, making this a wonderful choice for those seeking the most sophisticated of surrounds. If you’re in the mood for a swim, the hotel’s indoor Art Deco lap pool is sure to delight. Built in 1929, there are balconies with ornamental ironwork and lounge chairs with individual lighting. A state-of-the-art health club will also tempt even the most exercise-resistant with every cardio machine boasting an in-built LCD TV. For fine dining, look no further than the award-winning Wilfred’s Restaurant with its magnificent views of Parliament Hill. Utilising regional cuisine, it is open for breakfast, lunch and dinner, serving both sumptuous buffet delights and a la carte specialities. Zoe’s Lounge is just as popular with its chic decor, glowing chandeliers and beautiful atrium. Famous for afternoon tea and cocktail hour, this is also the venue for Sunday Brunch and live Jazz music in the evenings. If dining al-fresco appeals, La Terrasse fits the bill, serving lighter meals and the most decadent desserts!

Amenities

  • Bar
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In the heart of Ottawa, next door to the Parliament Buildings and overlooking the Rideau Canal, which in summertime offers miles and miles of hiking and cycling. Come the colder months, however, and it turns into the world’s biggest ice-skating rink! The Rideau Shopping Centre and Byward Market are also close by.

Hotel information

426 rooms on 6 floors. All with air-conditioning, satellite TV with pay-per-view films, mini-bar, tea/coffee maker, safe, bathrobes, slippers, hairdryer and iron and board. Fairmont Rooms showcase varied views of the City, inner courtyard and Major's Hill Park with 1 queen-size bed, 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Fairmont Rooms with View have 1 queen-size bed, 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Rooms with 1 queen-size bed, 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Fairmont Gold Rooms offer exclusive access to the Fairmont Gold Lounge, where you can enjoy coffee, tea, an honor bar as well as complimentary canapés, all in a tranquil atmosphere of relaxing comfort. This room type also includes private check-in, Continental breakfast, complimentary newspapers, DVDs and games, as well as computer access in the lounge. Rooms have either 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Wilfred’s Restaurant (serving regional dishes, open for breakfast, lunch and dinner). Zoe’s Lounge serving lighter fare, afternoon tea and cocktails. La Terrasse for al-fresco dining. Art Deco indoor lap pool, health club with dry saunas. Massage service available*. 24-hour room service*. Dry cleaning/laundry service*. Concierge*. Babysitting (on request)*. Gift shops. Across the road from the luxurious Holtz Spa*. Valet parking CA$45 plus tax, per day (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1997)
  • Very good (1081)
  • Average (482)
  • Poor (236)
  • Terrible (141)
Image of the Tripadvisor rating Good location but not up too Standard

Sep 19, 2019 Holiday_traveller940 Brisbane, Australia

We have stayed at a number of Fairmont Hotels in Canada including the Chateau Laurier in Ottawa. All the Fairmont Hotels are nice However they are not the greatest value for money. You expect when paying above average daily rates you receive some level of value for money. The breakfast buffet is very average and has a limited selected option… Read more
We have stayed at a number of Fairmont Hotels in Canada including the Chateau Laurier in Ottawa. All the Fairmont Hotels are nice However they are not the greatest value for money. You expect when paying above average daily rates you receive some level of value for money. The breakfast buffet is very average and has a limited selected option range. When you are paying $80 Canadian for breakfast you expect a reasonable selection. For similar money in Australia the breakfast range would be 3 times the standard of what the Fairmont provided. There are lots of other hotel options to consider and then support the local cafes with your custom rather than paying high prices without the quality. Read less
Image of the Tripadvisor rating Not Up To Fairmont Standard of Service

Sep 17, 2019 ernsign San Francisco, California

They say check-in is at 4pm: My room was not ready till 5:30pm. They charge you just to put your own water bottle in the mini fridge. The fridge is crammed with hotel’s overpriced items. If you put a $10 bottle of water out on the counter to make room for your $2 bottle, you WILL be charged. They removed the charge but I had to ask twice. They… Read more
They say check-in is at 4pm: My room was not ready till 5:30pm. They charge you just to put your own water bottle in the mini fridge. The fridge is crammed with hotel’s overpriced items. If you put a $10 bottle of water out on the counter to make room for your $2 bottle, you WILL be charged. They removed the charge but I had to ask twice. They left a stern note telling me not to put personal items in the fridge again or I WILL be charged! I was just trying to keep my own water bottle chilled, people. Not perishable meds. Any mediocre hotel will provide a fridge at no charge. Not here. Comfy hotel and good location. But I will not return to a place that gouges visitors, and then lectures us about it. Read less
Image of the Tripadvisor rating In the heart of Ottawa

Sep 16, 2019 PMAV67 Toronto, Canada

Great location, beautiful old hotel in relatively good condition, but could use some updating. Least expensive room still roomy, bed extremely comfortable, bathroom small and cramped. Valet parking was $49 + Tax!
Image of the Tripadvisor rating Hotel with flair but very small rooms

Sep 16, 2019 drfrankbe Cincinnati, Ohio

Stayed here during a conference in September 2019. The hotel was selected by the conference organizers. Overall a very nice location for a conference, the hotel has a nice character and you can see the history. The negativ consequence of this is, that the rooms are tiny. We stayed in a standard room and you could barely move around the bed. Given… Read more
Stayed here during a conference in September 2019. The hotel was selected by the conference organizers. Overall a very nice location for a conference, the hotel has a nice character and you can see the history. The negativ consequence of this is, that the rooms are tiny. We stayed in a standard room and you could barely move around the bed. Given the standard rate this hotel is way overpriced for the standards of the rooms. I suggest you have a nice dinner or afternoon tea but you stay at a nearby hotel. They need to combine two rooms into one to match today’s standards. Until they do, go somewhere else. Read less
Image of the Tripadvisor rating Small rooms and tiny bathroom

Sep 16, 2019 DoctorFrank

The hotel is clearly from a time where rooms had only one purpose - to sleep. We stayed here due to a conference in room 114 and the room suffers for the old building layout. For a hotel in this class you expect something different. Everything was nicely engineered but it all felt cramped in. You have a huge closet but the room itself is so small… Read more
The hotel is clearly from a time where rooms had only one purpose - to sleep. We stayed here due to a conference in room 114 and the room suffers for the old building layout. For a hotel in this class you expect something different. Everything was nicely engineered but it all felt cramped in. You have a huge closet but the room itself is so small you can barely turn around. I would not stay here if I spend my on money, There are better choices like the Westin on the other side of street with nice rooms for half the price. Read less