Four Points By Sheraton Gatineau- Ottawa

Ottawa, Canada

The hotel

Among the French-flavoured attractions of Gatineau, this red-brick residence sits 100m from Maison du Citoyen, surrounded by popular museums like the Canadian Museum of History. Traditional inside and out, the classic hotel styling of Four Points by Sheraton Gatineau mixes with musts like a gym, heated indoor pool, and complimentary WiFi. It may be on the Quebec shore of Ottawa River, but a quick drive takes you into downtown Ottawa and sights like ByWard Market. And, you can return to L'Ardoise each night, for dishes inspired by the Slow Food Movement and a beer menu selected by Four Points' Chief Beer Officer.

Amenities

  • Ski
  • Swimming Pool
  • No Smoking
  • Room Service
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Centrally located in Gatineau, perfect for exploring Ottawa. Walking distance to Gatineau's attractions, and a short drive to Ottawa and the ByWard Market. Transfer time from Ottawa airport: 25 minutes.

Hotel information

Rooms have air-conditioning, complimentary bottled water, coffee/tea making facilities, iron and board, mini-fridge, bathrobes, bathroom amenities, hair dryer and TV. Traditional Rooms have 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Rooms have 1 king-size bed, sleeping maximum 4 adults or 2 adults and 2 children.

L'Ardoise Restaurant and Lounge (open for breakfast, lunch and dinner). Lobby bar. Indoor heated swimming pool. Fitness centre. Room service*. Local restaurant dinner delivery*. Convenience store. Newspapers delivered to room (on request). Nearby boating, kayaking and Camp Fortune Ski Aerial Park and Ziplines. Complimentary WiFi.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (184)
  • Very good (308)
  • Average (108)
  • Poor (33)
  • Terrible (11)
Image of the Tripadvisor rating Great location!

Sep 15, 2019 CalgaryMegawatt Calgary, Canada

Located right across the street from the Canadian Museum of History and within walking-distance to parliament, this is a great spot to stay if you want to explore Ottawa & Gatineau. From the front desk to housekeeping to the restaurant, everyone is pleasant and helpful and the guest room was clean & comfortable. I had one meal from the… Read more
Located right across the street from the Canadian Museum of History and within walking-distance to parliament, this is a great spot to stay if you want to explore Ottawa & Gatineau. From the front desk to housekeeping to the restaurant, everyone is pleasant and helpful and the guest room was clean & comfortable. I had one meal from the restaurant (the obligatory poutine) and it was hot and tasty and the portion size was enough for two. Read less
Image of the Tripadvisor rating Beware of silly policy of this hotel

Sep 7, 2019 TravelroyalSam Toronto, Canada

I have my friend booked 3 rooms for the stay. The booking is in my friend’s name which is quite common. I arrived before my friend and I asked to be checked in first. This has been done by many other hotels. To my surprise, this hotel’s front desk staff told me that the hotel’s policy is to require my friend to arrive before I am allowed to check… Read more
I have my friend booked 3 rooms for the stay. The booking is in my friend’s name which is quite common. I arrived before my friend and I asked to be checked in first. This has been done by many other hotels. To my surprise, this hotel’s front desk staff told me that the hotel’s policy is to require my friend to arrive before I am allowed to check in. On being asked if my friend would not arrive until many hours later, would I have to wait for hours? The answer is ‘yes’. Fortunately, in my case, my friend is arriving minutes later. This kind of unique inconvenient. And lack of sensitivity to the need of customers make me feel that I am arriving at a military camp with strict rules and rigidity. I hope the hotel will change that policy or else I will stay away from this hotel or if Marriott has this policy, I will say ‘shame’ on this brand name. I hope there is clarification. Take note that I did have my friend on the phone with the front desk, and I have presented my identity and credit card and I even offered to cover the charges if my friend has any other concerns like he would not recognize me. Read less
Image of the Tripadvisor rating Family Trip

Jul 4, 2019 150wilfredb Mississauga, Canada

Great service here from Justin and the front office staff. Felt very welcome and they were very accommodating to all our needs. Will always go back to stay here. The rooms were also very nice and clean and well kept
Image of the Tripadvisor rating What a Positive Surprise

Jul 1, 2019 LOVE2Travel4U2 Toronto, Canada

From the person who took our reservations at the Hotel to the checking in to this Hotel nothing but professional service at it's finest. The room was beyond what we expected and the greeting once we arrived was totally warm inviting and friendly. The Hotel was sparkling clean fresh fruit water to hydrate once we arrived. Management and Hotel… Read more
From the person who took our reservations at the Hotel to the checking in to this Hotel nothing but professional service at it's finest. The room was beyond what we expected and the greeting once we arrived was totally warm inviting and friendly. The Hotel was sparkling clean fresh fruit water to hydrate once we arrived. Management and Hotel Associates all very welcoming and willing to help. A nice pleasant surprise and much welcomed hotel stay. Very quiet, & Clean. Nice hot breakfast in the morning (extra) but worth it. The restaurant server always had a smile and very polite and willing to get you anything they could to make your breakfast enjoyable. The pool area was clean and the guard in the pool area makes sure everyone is safe old children could go down alone knowing that they are safe. Three elevators for 9 floor was nice never had to wait for an elevator. We will definitely be back. Read less
Image of the Tripadvisor rating Too many things wrong

Jun 30, 2019 mimmiea Leicester, United Kingdom

The hotel location is great as you get to see a lot of Ottawa and Gatinueau easily. The staff some of them are nice, others just want tips regardless of poor service. I stayed for seven nights I had a loyalty upgrade to a room which had a small. Then it rained and water was leaking through the window. I reported and nothing was done, I had to… Read more
The hotel location is great as you get to see a lot of Ottawa and Gatinueau easily. The staff some of them are nice, others just want tips regardless of poor service. I stayed for seven nights I had a loyalty upgrade to a room which had a small. Then it rained and water was leaking through the window. I reported and nothing was done, I had to insist to change the room, but then I was down graded. Given vouchers for The restaurant the ladies in there were more interested in my tip not a good service. So I complained and received loyalty points. The room was not cleaned once, they have a green programme which I opted for, but even on the days the need to clean nothing happened. Any way all in all I think my stay was all about fighting for a good service, which at times was embarrassing. I wanted a good stay. I wouldn't stay again to be honest. Sorry. Read less