Novotel Ottawa

Ottawa, Canada

The hotel

The Novotel Ottawa is situated perfectly in downtown Ottawa, with the Byward Market, Parliament Hill and Rideau Canal practically on it’s doorstep. The indoor pool and whirlpool provide a haven of relaxation after a day of exploring the city, and be sure to try out The Albion Rooms for dinner, recognised as “HYPERCOOL|” by TheNewYorkDailyNews and with Canadian-inspired farm-to-table food.

Amenities

  • Bar
  • Swimming Pool
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Located in the heart of downtown Ottawa, just minutes from the Byward Market, Parliament Hill and the Rideau Canal. Transfer time from Ottawa airport: 20 minutes.

Hotel information

282 rooms, all with air-conditioning, TV, telephone, clock radio, tea/coffee machine, mini-bar*, safe, iron and board and hair dryer. Standard Rooms have 1 king-size beds or 2 double beds, sleeping maximum 4 adults.

Breakfast room. The Albion Rooms (open for breakfast, lunch and dinner). Indoor swimming pool and whirlpool. Fitness centre. Room service*. Complimentary WiFi. Laundry and dry cleaning services*. Self-parking CA$28 plus tax, per day (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (462)
  • Very good (837)
  • Average (311)
  • Poor (113)
  • Terrible (49)
Image of the Tripadvisor rating You'll be happy with this hotel

Aug 15, 2019 Michelle L

The Novotel has an excellent location. It's across from the Rideau Centre and five minutes from the Byward Market without the noise. The rooms have been recently renovated and are modern, clean although not big. The staff are friendly too. The Albion Rooms have a wonderful terrace in case you are looking for a quiet place to enjoy charcuterie… Read more
The Novotel has an excellent location. It's across from the Rideau Centre and five minutes from the Byward Market without the noise. The rooms have been recently renovated and are modern, clean although not big. The staff are friendly too. The Albion Rooms have a wonderful terrace in case you are looking for a quiet place to enjoy charcuterie and craft beer. We would stay here again. Read less
Image of the Tripadvisor rating Very good accommodation in the center of Ottawa

Aug 6, 2019 hobiefan Oshawa, Canada

Excellent location. Nice room. Nice staff. No free parking unfortunately. I found the breakfast option (extra $$) a little overpriced, but not bad if one stays away from the sausages. Starbucks is across the street in Rideau Centre (use Nordstrom entrance).
Image of the Tripadvisor rating Centrally located...

Aug 6, 2019 69philippm Schaffhausen, Switzerland

... the Novotel is a good choice for vising Ottawa. Our rooms were newly renovated and the staff at the reception very friendly. We also liked the fact that we could park the car in the same building without having to use an expensive Valet parking.
Image of the Tripadvisor rating 3Cs: cost, clean, convenience

Jul 29, 2019 ginagJ6146CU

We just returned from our trip to Ottawa and we stayed at The Novotel. This place has the 3Cs most people are looking for. It is minutes to everything and clean. Great staff as well. I would definitely return. Only drawbacks are they have no drawers for your things and no fan in the bathroom...weird.
Image of the Tripadvisor rating CLEAN AND GOOD LOCATION

Jul 29, 2019 JulieV1289

We had a few glitches (nothing major), staff not as attentive or helpful as would be expected for a superior room service. Probably would not go back to that particular hotel...parking was an issue. No info taken at reception to identify our vehicle if something happened in the parking (parking not run by Novotel). Room furnishings too big for the… Read more
We had a few glitches (nothing major), staff not as attentive or helpful as would be expected for a superior room service. Probably would not go back to that particular hotel...parking was an issue. No info taken at reception to identify our vehicle if something happened in the parking (parking not run by Novotel). Room furnishings too big for the room...we were three people and if someone sat in desk chair we couldn't pass to get to the washroom or entrance. Read less