Novotel Ottawa

Ottawa, Canada

The hotel

The Novotel Ottawa is situated perfectly in downtown Ottawa, with the Byward Market, Parliament Hill and Rideau Canal practically on it’s doorstep. The indoor pool and whirlpool provide a haven of relaxation after a day of exploring the city, and be sure to try out The Albion Rooms for dinner, recognised as “HYPERCOOL|” by TheNewYorkDailyNews and with Canadian-inspired farm-to-table food.

Amenities

  • Bar
  • Swimming Pool
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Located in the heart of downtown Ottawa, just minutes from the Byward Market, Parliament Hill and the Rideau Canal. Transfer time from Ottawa airport: 20 minutes.

Hotel information

282 rooms, all with air-conditioning, TV, telephone, clock radio, tea/coffee machine, mini-bar*, safe, iron and board and hair dryer. Standard Rooms have 1 king-size beds or 2 double beds, sleeping maximum 4 adults.

Breakfast room. The Albion Rooms (open for breakfast, lunch and dinner). Indoor swimming pool and whirlpool. Fitness centre. Room service*. Complimentary WiFi. Laundry and dry cleaning services*. Self-parking CA$28 plus tax, per day (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (509)
  • Very good (869)
  • Average (324)
  • Poor (117)
  • Terrible (53)
Image of the Tripadvisor rating Parking-Location-Hotel-Bar-Pool-Staff members

Mar 13, 2020 pascalgagnon25

This hotel uses a public parking by giving a privilege to their guest a flat rate by going in and out with the same amount which is amazing!! Very easy to find the parking all the way to the lower lever. The location is in downtown close to the Shaw centre and the Ottawa mall+ the Byward Market. The 2 rooms we had next each other where so clean… Read more
This hotel uses a public parking by giving a privilege to their guest a flat rate by going in and out with the same amount which is amazing!! Very easy to find the parking all the way to the lower lever. The location is in downtown close to the Shaw centre and the Ottawa mall+ the Byward Market. The 2 rooms we had next each other where so clean and nice, they weren't just connected as needed but its lovely. The bar is open late specially the weekends, their breakfast is good whether you got the package or not with $20 you eat whatever you like. The pool is clean . Another great part is their staff members with their friendly and good conversational manner , they're full of jokes Omar and Ashret always trynna pull your leg when you come to pick up your luggage or ask questions . They're way more different and better than the other Hotel's receptionists who are always serious while on duty. My family and i enjoyed our stay in this Hotel and we will always be their for sure. DON'T HESITATE TO GO THEIR YOU'LL LOVE IT Read less
Image of the Tripadvisor rating Great Food, Beautiful Rooms, In the centre of the action in Ottawa

Mar 5, 2020 RonL711 Toronto, Canada

I have stayed several times in Ottawa and keep coming back to the Novotel. Situated at the gates to the Byward Market, and across the street from the Rideau Centre, The Novotel could not be better placed to provide you with access to everything enjoyable in Ottawa. The Lobby bar and restaurant is exceptional, with great food; amazing… Read more
I have stayed several times in Ottawa and keep coming back to the Novotel. Situated at the gates to the Byward Market, and across the street from the Rideau Centre, The Novotel could not be better placed to provide you with access to everything enjoyable in Ottawa. The Lobby bar and restaurant is exceptional, with great food; amazing one-of-a-kind cocktails and exquisite food, served by knowledgable and delightful staff. Breakfast in the morning is amazing, with a beautiful buffet and a great chef to make you your custom omelette or other concoction. Try to sit in Francois' section for delightful banter and exceptional service. The rooms have recently been updated with beautiful rain shower-head showers and are very quiet. Ron Read less
Image of the Tripadvisor rating dinners at the hotel

Mar 4, 2020 eli487 Toronto, Canada

I do use the Ottawa Novotel over 100 nights per year in the last 3 1/2 years. All those nights iI do have dinner at the hotel restaurant. Thanks to Sarah & Jessica and, to Kirsten, Talya, Phil, Talya, Jordan, Jhon, Ben & Alina That do the best they can for me or any other person. Special thanks to Lyne at lunch and Dixie at dinner and all the… Read more
I do use the Ottawa Novotel over 100 nights per year in the last 3 1/2 years. All those nights iI do have dinner at the hotel restaurant. Thanks to Sarah & Jessica and, to Kirsten, Talya, Phil, Talya, Jordan, Jhon, Ben & Alina That do the best they can for me or any other person. Special thanks to Lyne at lunch and Dixie at dinner and all the staff at the kitchen. Any reader should know about the super job those hardworking group is doing. Thank you for making me feel so welcome Read less
Image of the Tripadvisor rating Parking

Mar 1, 2020 Kelly29292929

The room was clean , small but clean. Hotel lobby bar not well stocked and a bit pricey. I was able to navigate and get around Ottawa easier then I did the parking garage. We drive an oversized vehicle so parked in the oversized lot. Staff not very familiar with height of garage - they will tell you it’s 6’10 - that maybe true but you first need… Read more
The room was clean , small but clean. Hotel lobby bar not well stocked and a bit pricey. I was able to navigate and get around Ottawa easier then I did the parking garage. We drive an oversized vehicle so parked in the oversized lot. Staff not very familiar with height of garage - they will tell you it’s 6’10 - that maybe true but you first need to get under a bar that clearly states 6’6”. Staff should take a walk around the parking facilities to ensure they know correct directions and stats. Our vehicle would have been easy to get too if the parking had an outdoor entrance to be able to enter . Instead had to navigate on foot thru 3 parking garages to be able to get to vehicle. Overall I think I would stay next door at les Suites next visit. Read less
Image of the Tripadvisor rating Weekend visit

Feb 27, 2020 Joyce K Toronto, Canada

We stayed 3 nights in an exec room. We changed the room after 1 night because it faced over the garbage pickup and delivery vehicles. The next room #415 faced the quiet inner courtyard. The room was good size and clean. Bed and duvet comfy. We made coffee with the coffeemaker. Lots of tv channels. Good water pressure in the shower. Parking is… Read more
We stayed 3 nights in an exec room. We changed the room after 1 night because it faced over the garbage pickup and delivery vehicles. The next room #415 faced the quiet inner courtyard. The room was good size and clean. Bed and duvet comfy. We made coffee with the coffeemaker. Lots of tv channels. Good water pressure in the shower. Parking is underground. Hotel is across from a major mall and in walking distance to Byward market, Parliament buildings, National Art gallery. The room rate a bit pricey. We didnt do breakfast. We ate out although the 2 hotel restaurants looked good. We would book again. Read less