Marriott Quebec City Downtown

Quebec City, Canada

Hotel rating
Trip advisor rating: 4.5 Based on 1398 reviews

The hotel

Promising that French ‘je ne sais quoi’, this downtown hotel is totally in keeping with Quebec’s unique French-Canadian mélange. Once you step inside, its elegant lobby would be at home in a sleek Parisian boutique hotel — while the simply dressed guestrooms come with mod-cons befitting a contemporary pad in one of east coast Canada’s most dynamic cities. The dining is just as diverse, with breakfasts featuring Canadian, American and Continental options — while its signature dining venue, Que Sera Sera, lives up to its name with a French bistro-inspired menu. Its location puts you in touch with the city’s French and Canadian roots too, right by Place d’Youville, Quebec City Marriott Downtown is just steps from Porte Saint-Jean, one of the historic and much-photographed gateways to quirky but charming Old Québec.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

Conveniently located near Québec City Convention Centre and the historic Citadelle of Québec, close to many shops, restaurants and museums. Transfer time from Quebec Airport: 30 minutes.

Hotel information

111 rooms. All with air-conditioning, TV, in-room movies*, telephone, alarm clock, complimentary WiFi access, coffee maker, mini-fridge, iron and board, safe and hairdryer. Rollaway beds available upon request*. Standard Rooms with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Que Sera Sera French Restaurant (open for breakfast, lunch and dinner). Fitness centre. Jogging trail. Babysitting service*. Laundry/dry cleaning service*. Self parking CA$29 (payable locally, subject to change).

2-night minimum stay on Saturdays between 29 Jun–1 Sep.

*Denotes local charge.

Please note: A variety of breakfast options are available at a supplement. 

Trip advisor rating: 4.5 Based on 1398 reviews

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (795)
  • Very good (470)
  • Average (96)
  • Poor (27)
  • Terrible (10)
Image of the Tripadvisor rating Not up to Marriott standards

Feb 11, 2019 Rebecca G Tucson, Arizona

I spent three nights here and wish I hadn't. Other than one incredibly helpful and nice front desk staff (I wish I had gotten his name), I struggle to find anything positive about this stay. As a Platinum member I was given an "upgraded" room that wasn't anything special. The only upgrade was the view toward the old town. The room was oddly shaped… Read more
I spent three nights here and wish I hadn't. Other than one incredibly helpful and nice front desk staff (I wish I had gotten his name), I struggle to find anything positive about this stay. As a Platinum member I was given an "upgraded" room that wasn't anything special. The only upgrade was the view toward the old town. The room was oddly shaped and absolutely freezing; no matter how much I cranked the heat up, I was always shivering. I ended up switching rooms, though, because it was directly over a skating rink that played loud music late into the evening. Even with earplugs, I still could hear the music as I tried to sleep. When I asked about switching rooms, there was initially some hesitation on the part of the staff and I honestly wondered if they would let me switch. They eventually did move me to a smaller room on the 5th floor. My second room was quieter from a street noise perspective, but very plain and dated. The hair dryer was very cheap and not at all powerful; it took forever to dry my short hair. Although the first room had amenities like cotton swabs, the second did not. There is no lounge at this hotel, but they try to make up for it by providing free breakfast to Platinum members (I did not partake). It's also annoying that you don't get free bottles of water as a Platinum member. I think this is the first time ever at a Marriott property that I didn't get free water. On my second day the room didn't get made up. I had stayed in the room working until about noon, at which point I left until about 3:30. Unfortunately, the room did not get made up at that time. I did however hear housekeeping out in the hall around 4:00 while I was on a conference call. They were cleaning other rooms on the floor and yelling loudly from one room to another. I've never understood why hotels don't ask the housekeeping staff to keep their voices low, especially in an older hotel like this that has small rooms and almost an inch gap under the door. It was incredibly loud and distracting while I was trying to have a business call. On my last night I tried to stop by the front desk to purchase a bottle of water and soda and to inquire about a car to the airport in the morning, but there were literally 8 people in line in front of me and only one person working. I eventually gave up waiting and came back later in the evening. The lady at the front desk could not grasp the timing of the car in terms of my flight (I wanted to be at the airport at 10:00 for an 11:30 flight, and she kept suggesting an 8:00 pickup). I finally had to walk away and said I would deal with it in the morning. I did eat at the restaurant a couple times. It's not fancy, but the food was actually pretty decent. Overall, though, I will not stay here again. On my next visit I will stay at the Hilton which is just down the street. I stopped by there one evening for dinner and it seems like a much more trendy and customer-focused hotel. Read less
Image of the Tripadvisor rating Winter Carnival

Feb 10, 2019 michelem762016 Wallingford, Connecticut

This hotel was centrally locatednto the Winter Carnival and the old city. Nice, clean and friendly hotel staff. Walking distance to historical attractions. The breakfast was a nice option. I would stay here again.
Image of the Tripadvisor rating Excellent hotel experience

Jan 24, 2019 Diana Q Sarasota, Florida

We stayed at the Marriott Place D’Youville for 10 nights. Staff was excellent, location superb - near everything! Our favorite hotel in Québec City . Restaurant on premises was very good. Lobby area had cozy fireplaces. Unfortunately no concierge service.
Image of the Tripadvisor rating Outstanding

Jan 9, 2019 RobertT181 Baldwinsville, New York

This was our second stay at this property in the last two years. Once again we were not disappointed from the moment we arrived until we departed. Received a very warm welcome and the staff could not be more helpful. Location is excellent and the room was outstanding. I would highly recommend this Hotel and looking forward to returning in the… Read more
This was our second stay at this property in the last two years. Once again we were not disappointed from the moment we arrived until we departed. Received a very warm welcome and the staff could not be more helpful. Location is excellent and the room was outstanding. I would highly recommend this Hotel and looking forward to returning in the future. Read less
Image of the Tripadvisor rating Great location

Jan 4, 2019 beachbum613 Ottawa, Canada

Nice hotel that is on the smaller side. Rooms were well appointed and front desk staff was friendly. Location was ideal for walking around old Quebec. Would for sure stay there again if the price was right.