Doubletree by Hilton Hotel Kamloops

Kamloops, Rural British Columbia

The hotel

The DoubleTree by Hilton Hotel Kamloops, just a stroll from the downtown delights of this popular town, welcomes you with true British Columbian spirit, in the shape of a complimentary chocolate chip cookie. It’s the perfect post-travel ‘pick-me-up’ before you check out the fitness room, take a swim in the outdoor pool, or relax in the hot tub and sauna (or just unwind in your stylish guestroom with its complimentary WiFi). You can walk to nearby Riverside Park, with its sandy beach and water park, before returning for dinner in one of the restaurants near your hotel – or at DoubleTree’s own Citrus Restaurant and Lounge, which serves a fusion of international and West Coast dishes (as well as your complimentary buffet breakfast each morning).

Amenities

  • Bar
  • Swimming Pool
  • Hot tub
  • Free Parking
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Free Breakfast
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

In a central spot in Kamloops, a stroll from parks, outdoor recreation, dining and drinking venues, shops, and galleries. It’s just a short walk from Riverside Park, where you’ll find a water park, sandy beach, tennis facilities, and events. Transfer time from Vancouver Airport: 3 hours 40 minutes.

Hotel information

100 rooms and suites on 4 floors with lift. All with air-conditioning, flatscreen HDTV, in-room movies*, WiFi, clock radio with MP3 connection, telephone, mini-fridge*, coffee maker, safe, hairdryer, iron and board, and weekday newspaper. Standard rooms have 1 king-size or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Citrus Restaurant (West Coast and international menu, open daily for breakfast and dinner, and weekdays for lunch). Citrus Lounge (open evenings). Room service*. Outdoor swimming pool (seasonal, heated). Outdoor hot tub (seasonal). Sauna. 24-hour fitness centre. WiFi (in lobby and rooms). Snack shop. Concierge. Room service*. Laundry and valet services*. Complimentary self-parking available. DoubleTree chocolate chip cookie on arrival.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (458)
  • Very good (326)
  • Average (127)
  • Poor (31)
  • Terrible (34)
Image of the Tripadvisor rating Great place

Nov 23, 2020 67tll

Staff is friendly at front desk and room was clean. The hotel had plenty of sanitizer stations everywhere. The location is convenient and easy to get around in kamloops. The restaurant i had breakfast and it was best omelette i ever had and Kat the server was awesome.
Image of the Tripadvisor rating Nice room for one night

Oct 7, 2020 heanst Prince George, Canada

Good size room. Clean. Coffee maker in room makes 2 cups at once - very fancy 👌 No outlet on nightstand. Friendly staff. Did not use facilities or restaurant as only stayed one night. Not a huge parking lot out front.
Image of the Tripadvisor rating Needs work

Oct 1, 2020 wpgkl Montreal, Canada

I reached out to Hilton Corporate after our stay so the company or the property could try to make amends with us after our stay here before I posted online. The property didn't care to reach out so this is why they're getting one star. Otherwise, I would've given them 2 stars. The front desk staff at this property are cold and unpleasant that… Read more
I reached out to Hilton Corporate after our stay so the company or the property could try to make amends with us after our stay here before I posted online. The property didn't care to reach out so this is why they're getting one star. Otherwise, I would've given them 2 stars. The front desk staff at this property are cold and unpleasant that seemed bothered at every question. Because of this, we avoided them after checking in. I tried getting change from the front desk to tip a staff member in the restaurant at 10 am on the 16th of September and was told the “cash system is separate from the front desk system and he can't give me change” - what does this even mean? "CleanStay" is lacklustre at this property. Dust caked on the remote, phone, Kleenex box, and bathroom counter. Alarm clock was stupidly bright and they made it so it cannot be unplugged. Found hairs of either the housekeeper or previous guest in the bedsheets as well as behind the pillows between the mattress and headboard - yuck. Best surprise was the leftover fecal matter in the toilet water from the previous guest. We didn't say anything as we arrived very late after driving 9.5 hours and needed rest and weren't keen on changing rooms that late in the evening. The bathrooms here are small for DoubleTree standards and our sliding door had difficulty locking, not ideal for families. We were handed breakfast coupons with zero explanation on how it works during Covid. We showed up and were immediately told that we can only eat a veggie omelette and nothing else. When our server brought our food, he told us that he was wrong and we could actually have ordered anything as we are Gold members - thanks for letting us know after giving us zero flexibility while delivering the food. The second night we were awoken at 230 AM by a loud scratching noise from the AC unit that wouldn't stop no matter the fan setting. We eventually got sick of it and turned it off resulting in a terrible sleep and waking up sweaty meanwhile it's hot outside. At breakfast we had a different server who said that our previous server was wrong about us having flexibility with regards to breakfast choices but “she'd do us a favour” and let us order what we want. Found the entire stay not up to the Doubletree standards we are used to. The location was nice. Front desk staff need work. Read less
Image of the Tripadvisor rating Excellent Stay

Sep 13, 2020 haileythegolden Edmonton, Canada

Located downtown Kamloops very close to restaurants and shopping. We had a huge suite with 2 double beds, with sofa bed. Beds were extremely comfortable with nice pillows. The bathroom was small and had a bathtub with shower. Free parking outside in front of hotel. Easy access to highway from hotel
Image of the Tripadvisor rating Very poor...

Aug 16, 2020 DonW1036 Ste. Anne, Canada

I really hate to write a negative review but I have to...this was very disappointing as we had two rooms and I suggested that we stay there as Doubletrees are supposed to be a great brand...we stay at the Hilton Chain exclusively. The room was good but that was it...in the morning there was NO attempt to supply any form of breakfast, I understand… Read more
I really hate to write a negative review but I have to...this was very disappointing as we had two rooms and I suggested that we stay there as Doubletrees are supposed to be a great brand...we stay at the Hilton Chain exclusively. The room was good but that was it...in the morning there was NO attempt to supply any form of breakfast, I understand the times but all the other hotels we stayed at on our latest trip made an effort and got you something... This hotel didnt even have coffee ready in the morning at 8am...the pot was there but no coffee, i asked could it be refilled and was told "it will be awhile"... disappointing...nothing else was offered... like i said room was ok...but the rest not so good... Read less