Prestige Lakeside Resort

Nelson, Okanagan

The hotel

Yachts bobbing in the marina; calm ripples on Kootenay Lake; the Selkirk Mountains’ majesty, quaint Heritage Streetcar #23 stopping just outside: the views from Prestige Lakeside Resort are nothing short of eye-catching — although it does a top job of diverting your eyes back to its own attractions too. There are complimentary bikes for exploring the beautiful heritage town of Nelson, whose downtown zone’s just a stroll away. There are free beach toys and board games for those lazy days and evenings. There are kayaks and paddle boards for messing about on the lake. There’s an indoor pool, hot tub, and spa for pure relaxation. And there’s the casual coffee and muffins of Juniper’s Bistro, Asian-fusion food of Yesaki’s Wine & Raw Bar, and waterfront patio of West Coast Grill, which reunites your eyes with those exclusive yachts.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Hot tub
  • Fitness Centre/Gym
  • Paddle Boards
  • Internet Access
  • Restaurant
  • Kayaking

Where is it

In Nelson, halfway between Calgary and Vancouver. Situated on the shore of the West Arm of Kooteney Lake, the resort offers spectacular views of the Kootenay Lake and Elephant Mountain. Within walking distance to downtown. Transfer time from Calgary Airport: 7 hours.

Hotel information

101 rooms. All with TV, telephone, complimentary WiFi access, coffee maker, mini-fridge and hairdryer. Cityside Rooms feature views of the mountains with either 1 king-size bed, 1 queen-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Lakeside Rooms come equipped with a balcony showcasing views over the beautiful lake and a spa tub and premium linens,with either 1 king-size bed, 1 queen-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

West Coast Grill, Yesaki’s Raw and Wine Bar, and Juniper’s Bistro. Indoor swimming pool, hot tub and fitness centre. Santosha Spa*. Marina with stand-up paddle boards* and kayaks*. Complimentary bikes, sporting equipment, board games and beach toys. Complimentary WiFi access. In the winter, there is local skiing*, snowboarding*, snowmobiling*, and snowshoeing* and in the Summer it is the perfect location for golfing*, hiking, fishing*, and mountain biking*. Local museums and galleries. Heritage Streetcar #23 arrives just outside the front entrance of the resort.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (344)
  • Very good (181)
  • Average (42)
  • Poor (25)
  • Terrible (10)
Image of the Tripadvisor rating Beautiful place.. service in pub lacking

Feb 17, 2020 887caml

Went for a drink in the pub and was not happy with the initial service. I sat down at a table and joined a friend that had already received a beer. It was pretty busy, I'll give them that, but I was acknowledged by 3 or 4 employees in the bar that looked at me and then just looked away.. I assumed one of them would get me a server but that never… Read more
Went for a drink in the pub and was not happy with the initial service. I sat down at a table and joined a friend that had already received a beer. It was pretty busy, I'll give them that, but I was acknowledged by 3 or 4 employees in the bar that looked at me and then just looked away.. I assumed one of them would get me a server but that never happened. I had to go up to the bar and did not even get acknowledgment from the bar tender without having to ask for a drink. Finally, I brought my drink back to the table about 10 minutes after I got to the bar. I understand that they were busy, but I would expect that staff would understand that and make amendments to improve service.. but the staff I saw were only interested in their specific roles and not helping the servers .. I think there needs to be improvement in meeting the needs of customers in these busy times. I ended up not getting any more drinks after the one drink and my friend and I went elsewhere to spend our money. At check in, I felt a little like a number in that I was rushed through the checkin with not much friendliness. Although it was done very efficiently.. a few smiles and an offer to answer any questions would have been appreciative. The pool and all other aspects of the hotel was great. Thanks.. will stay again. Read less
Image of the Tripadvisor rating Nice, but....

Feb 13, 2020 papaflan12

Decent rooms, great veiw if you have lakeside room. Mountainside rooms face city and rail lines. No breakfast included, a small lounge. Front desk staff was pleasant and accommodating. A little pricey for what you get, But, this area is all like that. Dont know why, but all hotels are pricey here. Small city, lake, mountains and lots of outdoor… Read more
Decent rooms, great veiw if you have lakeside room. Mountainside rooms face city and rail lines. No breakfast included, a small lounge. Front desk staff was pleasant and accommodating. A little pricey for what you get, But, this area is all like that. Dont know why, but all hotels are pricey here. Small city, lake, mountains and lots of outdoor adventures. Read less
Image of the Tripadvisor rating New years trip

Jan 8, 2020 ShaunM2213

The hotel was very expensive and old and run down, the bathroom was very good and the restaurant was excellent although pricey. It is off the beaten track with no amenities around it, there is a small coffee shop attached to the hotel.
Image of the Tripadvisor rating Appreciation

Nov 28, 2019 Andrea H

The staff at Prestige Lakeside go out of their way to accommodate. For example, they provided an extra fridge, raised the desk height so a wheel chair can fit underneath, and helped get ice for my Dad with mobility challenges. A kind staff worker saw me with ice packs so offered to bring in a fridge/freezer that can freeze ice packs. The staff at… Read more
The staff at Prestige Lakeside go out of their way to accommodate. For example, they provided an extra fridge, raised the desk height so a wheel chair can fit underneath, and helped get ice for my Dad with mobility challenges. A kind staff worker saw me with ice packs so offered to bring in a fridge/freezer that can freeze ice packs. The staff at the desk also listened and made notes regarding suggestions to increase accessibility of hotel rooms for people with mobility challenges. I believe there needs to be an increase in the amount of accessible rooms across BC as the need will continue to increase. Thank you for your attentiveness and patience. Read less
Image of the Tripadvisor rating Very unimpressed

Nov 26, 2019 RobynJT333

The hotel itself is nice enough, however I was super unimpressed based on the price. 1st there was a craft fair in the hotel- which required a fee to enter and there was NO PARKING. We had to drop out bags at the door, park about 3 blocks away & walk over in November weather with kids in tow. Repeat each time we left & came back. When we… Read more
The hotel itself is nice enough, however I was super unimpressed based on the price. 1st there was a craft fair in the hotel- which required a fee to enter and there was NO PARKING. We had to drop out bags at the door, park about 3 blocks away & walk over in November weather with kids in tow. Repeat each time we left & came back. When we attempted breakfast on Sunday morning, West Coast Grill was $23.95pp!! Apparently during buffets times, you cannot order from the menu? So we had to pack up & find somewhere else. Yes there is a coffee shop /crepe bar, which I enjoyed myself - but its not an ideal option with small kids. Other minor inconveniences include no available items to purchase in emergency situations (i.e. tylenol or toothpaste) as most places carry. Or kids had to be 16 (yes 16!!) To swim without an adult. I'll plan to stay elsewhere next time. Read less