The Sutton Place Hotel Revelstoke

Revelstoke, Rural British Columbia

The hotel

It may have all the ‘mountain escape’ essentials, from a ski-in/ski-out location to cosy fires and wood and stone inspired décor, but The Sutton Place Hotel in Revelstoke Mountain Resort delivers a different take on ski holidays. Completely contemporary, this luxury condo hotel is a high-gloss twist on the traditional lodge, with a swanky outdoor pool and hot tub overlooking Monashee Mountains, a fitness centre, the Feather & Stone Day Spa, and four dining options. Rockford wok | bar | grill unites traditional tastes with wok-fired dishes; Mackenzie Common Tavern gives an authentic après-ski experience; and La Baguette brings you pastries and paninis, sandwiches and smoothies, and homemade gelato and groceries-to-go. But it’s Revelation Lodge that steals the show: welcoming you for breakfast up in the mountains, it’s perfect before slope-side sports — or riding the thrilling Pipe Mountain Coaster.

Amenities

  • Bar
  • Ski
  • Spa
  • Swimming Pool
  • Hot tub
  • Families
  • No Smoking
  • Room Service
  • Valet parking
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access

Where is it

Situated in the heart of Revelstoke Mountain Resort. Transfer time from Calgary Airport: 4 hours 40 minutes.

Hotel information

221 rooms. All with air-conditioning, private balcony with panoramic views, flat-screen TV, complimentary WiFi access, fully-equipped kitchen, fireplace, soaker tub, separate rain shower and a washer/dryer. Studio Signature Suites feature 1 king-size bed and a queen-size sofa bed, sleeping maximum 4 adults or 2 adults and 2 children.

1-Bedroom Signature Suites have either 1 king-size bed and 1 queen-size sofa bed or 2 twin beds and a queen-size sofa bed, sleeping maximum 4 adults or 2 adults and 2 children.

2-Bedroom Signature Suites with either 2 king-size beds and 1 queen-size sofa bed or 4 twin beds and a queen-size sofa bed, sleeping maximum 4 adults or 2 adults and 2 children.

4 on-site dining options; Rockford wok | bar | grill, Mackenzie Common Tavern, Revelation Lodge, and La Baguette, located in the village next to the Revelation Gondola. Room service*. Heated pool and Jacuzzi. Gym. Feather & Stone Day Spa*. The Pipe Mountain Coaster. On-site laundry service*. Complimentary WiFi access.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (538)
  • Very good (200)
  • Average (44)
  • Poor (12)
  • Terrible (4)
Image of the Tripadvisor rating excellent hotel

Mar 12, 2020 Smacpats Bondville, Vermont

Great hotel in an awesome location. The hotel itself was clean and modern, and had everything you'd want from a hotel. The village it is situated in is also great, with pretty much everything you'd ever need within walking distance. Staff was also very friendly and helpful.
Image of the Tripadvisor rating Bad experience!

Mar 4, 2020 Tappenfarms

We have stayed here several times in the past and each time it gets worse. The staff was quite nice however it was the room that was lacking. The king size bed was worn out. The refrigerator was so loud it kept us up. (Maintenance came around and shut the power off for us). Despite the good effort of the maintenance team they could not get the in… Read more
We have stayed here several times in the past and each time it gets worse. The staff was quite nice however it was the room that was lacking. The king size bed was worn out. The refrigerator was so loud it kept us up. (Maintenance came around and shut the power off for us). Despite the good effort of the maintenance team they could not get the in floor heat to work. The TV in the bedroom did not work. And finally the ottoman in the living room had a large tear in it which had been stitched together...kind of. We will never stay here again. Thankfully there are many other ski resorts around with far better accomodations! Read less
Image of the Tripadvisor rating Ski trip

Mar 1, 2020 Steveg131412

Fantastic hotel, great resort and everyone of the staff members was perfect, helpful and extremely friendly. They were great with kids. The views from the hotel are amazing, A true ski in ski out location, couldn’t ask for more.
Image of the Tripadvisor rating Good Choice

Feb 13, 2020 travelingcouple03 barrie

We stayed at the Sutton place for 6 nights at the end of January 2020. I booked in August 2019 and secured an pre pay rate for our ski trip. It was our first time to Revelstoke, and wanted a ski in ski out - and this is the only place that offers that. Check in - arrived late afternoon due to flight delays. Front desk staff was very friendly… Read more
We stayed at the Sutton place for 6 nights at the end of January 2020. I booked in August 2019 and secured an pre pay rate for our ski trip. It was our first time to Revelstoke, and wanted a ski in ski out - and this is the only place that offers that. Check in - arrived late afternoon due to flight delays. Front desk staff was very friendly and professional. They advised that we had booked a one bedroom one bath unit, however they had upgraded us to a two bedroom two bath unit to meet my request for a higher floor unit away from elevators etc. We were assigned a unit on the 5th floor at the end of the hall in the main building. The front desk staff walked us over the concierge to receive our ski locker key and discuss best places to park and unload our luggage etc. Very helpful and very professional. Reminded us of the complimentary wine and cheese between 4-7pm in the lobby. Parking - heated underground parking. good layout, well lite. Ski locker - ours was on the second floor, secure access to the ski locker room by room key. direct access to the outside from the locker room located in front of the gondola. Room - clean and well appointed. It is what i expected from a Sutton Place condo development. All appliances were clean and in good working order. Furniture and finishes were clean and in good condition. We had a view to the front of the building and it was very beautiful. Quiet at night, no issues with noise or disturbances. Resort Amenities - We attended the wine and cheese, one evening. Nice, friendly staff offering a glass of BC wine. Used both hot tub areas (one in main building and one in pool area of building 2) and the pool. Clean and pleasant. Other guests of the hotel were pleasant and expressed their pleasure with the hotel and quality of the rooms and amenities. They offer a shuttle bus into town, we did not use it however it appeared spacious and reliable. I would recommend this hotel and we will stay here again. Ski holidays can be a crap shoot - you book them not knowing what the skiing conditions will be when you are on site. Having a nice place to stay with good clean amenities puts the mind at ease in the event you spend less time skiing than you would have liked. Read less
Image of the Tripadvisor rating Not worth the 4+ star rating...too many issues

Feb 11, 2020 spinalmechanic Toronto, Canada

We visited this hotel in Feb 2020 as a group of three guys for a ski week. We were looking forward to a great week staying in a luxury resort right on the hill. We have been to RMR twice before always staying in town, which is close by but we wanted to have the convenience of accommodations right at the base of the mountain. The Sutton is the… Read more
We visited this hotel in Feb 2020 as a group of three guys for a ski week. We were looking forward to a great week staying in a luxury resort right on the hill. We have been to RMR twice before always staying in town, which is close by but we wanted to have the convenience of accommodations right at the base of the mountain. The Sutton is the only choice for this type of accommodation. They charge a premium price as there is no competition so you would expect a premium level of service and features. Unfortunately this was not the case. We found out that many of the rooms are owned units that are rented out. Ours, room 2324, was one of those. Since we did not see other units we can't speak for others but we were told they are are all held to the same standard. First, the service is very good. Our check-in was smooth and questions were answered quickly. The public areas are kept clean and look nice. however, there were many issues after that. 1. Our two bedroom apartment was quite small. Everything is sort of crammed in. With the sofa bed out you couldn't move around the kitchen table and the person using the sofa bed had nowhere to put their belongings. Moving in the kitchen area was an issue if more than one person wanted to cook. 2. The dishware was comically small. No real bowls, tiny cups, etc. We actually went into town to a second hand store to buy bowls and cups we could use for meals. 3. None of thermostats, there were three, could be controlled and we got no help from the staff on this. 4. The ski locker was too small for all our skis and boards. There were only three of us. We kept one pair in our vehicle in the garage to help with this. They also only gave us two keys, originally only one. This led to some logistical problems with our coming and going for the day of skiing/boarding. 5. The lighting is weird. Seems like a funny comment, I know but it was an issue reading sometimes. Not bright enough? 6. We noticed you can't have a shower between 5-6 pm. Unless you want it cold. It seemed a consistent issue. We started to plan our showers for earlier or later when we could get hot water. I can understand that time being the most popular after coming off the mountain but it's a luxury resort not a motel! 7. The hotel wants to nickel and dime you. For instance, they offer that they have 5000 channels for the TV's. However, you actually get basic cable and then have the option of paying for channels you want! The TV's provided are not smart TV's so you could not sign-in to Netflix or other streaming services. You could not throw content from your tablet or phone to said TV's. I can do this at many other hotels or condo units which do not claim to be so luxurious. 8. The bathrooms had no cups for toothbrushes or for rinsing. Small issue but again, it's supposed to be a luxury resort. 9. As this is a mountain resort for skiing/boarding in the winter, there was nowhere to dry your gear. Other places we have stayed provided boot dryers, gear racks, etc. 10. Two elevators are not enough to service the available rooms. You can wait quite awhile mornings and evenings. Some good things. 1. The garage is heated and fairly spacious 2. The hot tub area is nice, with two hot tubs and a heated pool which was needed as overflow for the busy hot tubs 3. The units have nice balconies. If this had been a 3-star resort a lot of these issues would be expected. However at this price point these problems become an issue. We paid $1600 for the Friday night of our stay. You expect a lot for that money. I don't believe we will return to the Sutton for our next trip to RMR. We had much better accommodation in town and the restaurants there are far better. I cannot recommend staying at this resort unless ski in/out is a necessity. Read less