Sparkling Hill Resort

Vernon, Rural British Columbia

The hotel

As if sun-spangled Lake Okanagan didn’t deliver enough sparkle, this glitzy hotel is decorated with more than 3.5 million Swarovski crystals. It’s a decadence most wouldn’t associate with an holistic health spa, but Sparkling Hill Resort & Spa is more than a wellness centre, it’s the largest among luxury spas in Canada and a place to feel pampered, preened, and perfected. A futuristic building encased by timeless mountains, it presents fitness classes, meditation workshops, even relationship improvement services. You may feel relaxed, but you’ll have a few tricky decisions to make here: which of KurSpa’s 100-plus treatments do you try? Do you feast on upscale Okanagan Valley fare at PeakFine or on casual tapas at Barrique & Java? And do you swim indoors beneath a Swarovski crystal night sky listening to the pool’s underwater music, or outside in the infinity pool overlooking the lake?

Amenities

  • Bar
  • Romantic
  • Spa
  • Swimming Pool
  • Wedding
  • Hot tub
  • Honeymoon
  • Free Parking
  • Valet parking
  • Fitness Centre/Gym
  • Internet Access
  • Anniversary and special occasions

Where is it

Nestled in the mountains near Vernon, BC, and overlooking Lake Okanagan. Wineries, orchards, golf courses and local farmers markets are all within a short 45-minute drive from the resort. Transfer time from Vancouver Airport: 5 hours.

Hotel information

152 rooms. All with floor-to-ceiling sliding window walls, crystal light fixtures, TV, telephone, complimentary WiFi access, mini-bar, safe, iron and board, robes and slippers, Swarovski crystal fireplaces and custom free-standing two-person, in-room soaking tubs.  All rooms feature stunning Monashee Mountain or Okanagan Lake views. Standard Mountain View Rooms with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

 

Superior Mountain View Rooms with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

PeakFine Restaurant and Barrique & Java wine, tapas and coffee bar. Gernots private dining suite. Full hot breakfast for two at PeakFine Restaurant daily. KurSpa* (advance bookings for spa treatments* are recommended, this is an adult-only facility). Exclusive access to KurSpa pools, steam rooms and saunas (this is an adult-only facility). Adult-only outdoor infinity pool. Adult-only indoor pool complete with underwater music and starry Swarovski crystal sky. Keiser-equipped fitness studio. Serenity and Tea Room access for rest and relaxation. Within the resort grounds, hiking trails are available to explore a variety of wildlife, birds and flowers. Complimentary WiFi access. Complimentary valet underground parking.

*Denotes local charge.

Please note: No children under the age of 16 are allowed in the spa and pool facility. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1248)
  • Very good (586)
  • Average (288)
  • Poor (139)
  • Terrible (104)
Image of the Tripadvisor rating Felt Rejuvenated.

Mar 21, 2020 astalavistababy canada

First the Good The views The room and the quietness we experienced were amazing. We really liked the steam rooms the indoor and outdoor pool was better than we imagined. On the not so great side No in room coffee or tea there is a mini fridge and a safe. Also we had no body wash in our shower and a limited supply of shampoo. Plus be careful most… Read more
First the Good The views The room and the quietness we experienced were amazing. We really liked the steam rooms the indoor and outdoor pool was better than we imagined. On the not so great side No in room coffee or tea there is a mini fridge and a safe. Also we had no body wash in our shower and a limited supply of shampoo. Plus be careful most people complain of not enough hot water the water there is hot enough to boil an egg it takes some getting used too. We were lucky as due to the Virus this was the last day the place was open so the breakfast was just what they called a grab and go which meant you had to put it in a box and take it to your room even though there was five people to meet us at the restaurant no one showed us what the food was no real bacon or eggs disappointing on the other hand the bread was good We had a good time and felt relaxed no kids running around like the usual resorts we stay at and for us it was a Free trip as I won it at my works Xmas party. Read less
Image of the Tripadvisor rating Book keeping is sloppy

Mar 17, 2020 cherylpX8527BE

Although my credit card was only to hold a room; the desk clerk put a charge on it and despite many calls to them and the bank the charge has not yet been removed. This is sloppy book keeping and customer relations on their part. Furthermore the desk clerk I talked to (Karen) was rude and quite uninterested in helping. Although they assured me it… Read more
Although my credit card was only to hold a room; the desk clerk put a charge on it and despite many calls to them and the bank the charge has not yet been removed. This is sloppy book keeping and customer relations on their part. Furthermore the desk clerk I talked to (Karen) was rude and quite uninterested in helping. Although they assured me it was a mistake and would be removed - they have not yet done so after almost a week. Read less
Image of the Tripadvisor rating Beautiful, Peaceful and Quiet

Mar 15, 2020 DonnamjCan Kelowna, Canada

If you know why you are coming to stay at Sparkling Hills you won’t be disappointed. You can choose to have quite a different experience, from relaxation/meditation type where you completely unplug and enjoy the sheer beauty and quiet and find little niches to read a book, gaze out the window or explore the trails. Plan for a romantic trip and… Read more
If you know why you are coming to stay at Sparkling Hills you won’t be disappointed. You can choose to have quite a different experience, from relaxation/meditation type where you completely unplug and enjoy the sheer beauty and quiet and find little niches to read a book, gaze out the window or explore the trails. Plan for a romantic trip and enjoy romantic dinners, baths with picturesque views backlit by coloured crystals and dips in the pool with late sleep-ins and scrumptious breakfasts in your house coats. Or perhaps a pure health stay where you exercise, use the different pools and spas and cleanse your mind, body and soul. Really, no matter why you go you can’t go wrong. Valet parking when you arrive and leave and even the token water bottles in your care is a healthy gesture. Movies can be rented in the room directly paid for with your mobile device. Free wifi throughout the property. Incredible breakfast buffet included in your stay. Golf right next door. Enjoy! Read less
Image of the Tripadvisor rating Overall disappointing. Would not recommend

Mar 15, 2020 X2075AYtravisl

Currently staying and have been here before so I can honestly say my stay this time has not lived up to expectations. I booked this trip back in early December as a Christmas present for me and my girlfriend when our schedules could work for a trip. She wanted to give a 1 star. But not everything was bad so 2. But the trip isn't done yet so who… Read more
Currently staying and have been here before so I can honestly say my stay this time has not lived up to expectations. I booked this trip back in early December as a Christmas present for me and my girlfriend when our schedules could work for a trip. She wanted to give a 1 star. But not everything was bad so 2. But the trip isn't done yet so who knows. I'll start with the positives. Overall friendly staff. Great views. Small but adequate gym. Outdoor pool. Nice rooms. Valet parking. Now the negatives. First thing is not all the saunas are working as advertised but still paying full price. Second poor room service. My girlfriend and I were looking forward to sleeping in. We had breakfast then went and took a nap again. So we put up the do not disturb sign. I went and worked out and around 3 we decided to go into town and wanted our room attended to. She called the room service before we left asking for news sheets and bath robes that sorta thing. But when we return around 530 no one had done anything in our room. Since room attendants stop at 4 we were stuck with old sheets and wet bathrobes and towels from the day before. Third there are no staff or attendants in the sauna area. As such it lead to the problem I had today. As I walked into the mediation sauna 2 couples were leaving, yelling and squawking extremely loud and annoying many other guests, myself included. Not a bad thing outside or even at the pool. But it continued to the point where when I looked around the sauna you could tell the other people in there were getting annoyed and bothered. I thought I didn't wait months to take my girlfriend here and pay good money to have to listen to people yelling in what is supposed to be a quite area. I went to where they were at showers and said something along those lines. They were being rude and myself and other guests are getting annoyed by all the yelling. No one paid to hear them and we want to relax. One of the guys understood and apologized but the other asked if I wanted to take it outside, dared me to complain to front desk. I just said Keep it down and walked away. I'm not kidding when I say many other guests came up and said thank you to me for talking to them they were bothering everyone there. Happened around 8 so if a staff member reads this today maybe you can verify this. I walked to another sauna heard something shouted but not sure what looked back he said yea you F-ing heard me.. So I came here to relax. Not fight. 100% not what I waited and paid good money for. I left and talked to a staff member and was basically told there's not much we can do but let us know if it happens again. The staff member was really nice and sympathetic. Said this happens sometimes on Fridays and Saturdays but basically but they aren't allowed to do much more. Once again not the peace of mind I want when I'm paying for a good place. And fourth. I wouldn't have bothered to write this at all but my girlfriend is pissed. Around 10 tonight we went to the coffee lounge downstairs so a few drinks and maybe a bite. Somewhat inattentive staff. I had to go up to the bar twice to order drinks despite there only being 3 tables. She ordered a half ceasar with chicken. It arrived in under 5 minutes. Wow that's fast. Looked ok but after one smell she knew why. The chicken smelt terrible. Either it had gone bad or was reheated several times possibly microwaved. Also had the chicken meatballs and I suspect they were microwaved as well but covered in sauce so I didn't notice a smell. We didn't eat a bite of the salad and it was taken off our bill but how any kitchen could serve that in any restaurant is beyond me. It smelt disgusting. So I'm laying in my room on old sheets writing this trying to think of how to make it up to my girlfriend since this isn't the trip I told her it would be. Thanks Sparkling Hill. The staff were nice but I wouldn't recommend this place to anyone. Check out the local hot springs or the delta. Read less
Image of the Tripadvisor rating Go, what are you waiting for?

Mar 14, 2020 mtklein Vancouver, Canada

Three words, breathtaking, amazing, relaxing. I was so impressed with this resort! From the service, to the beautiful views, cleanliness, spa, pools, I have only one complaint.. I wish I could have stayed longer then 2 days. I also ask myself why I usually travel so far when we have a place like this in our beautiful British Columbia. Hope to be… Read more
Three words, breathtaking, amazing, relaxing. I was so impressed with this resort! From the service, to the beautiful views, cleanliness, spa, pools, I have only one complaint.. I wish I could have stayed longer then 2 days. I also ask myself why I usually travel so far when we have a place like this in our beautiful British Columbia. Hope to be back again! Read less