Sparkling Hill Resort

Vernon, Rural British Columbia

The hotel

As if sun-spangled Lake Okanagan didn’t deliver enough sparkle, this glitzy hotel is decorated with more than 3.5 million Swarovski crystals. It’s a decadence most wouldn’t associate with an holistic health spa, but Sparkling Hill Resort & Spa is more than a wellness centre, it’s the largest among luxury spas in Canada and a place to feel pampered, preened, and perfected. A futuristic building encased by timeless mountains, it presents fitness classes, meditation workshops, even relationship improvement services. You may feel relaxed, but you’ll have a few tricky decisions to make here: which of KurSpa’s 100-plus treatments do you try? Do you feast on upscale Okanagan Valley fare at PeakFine or on casual tapas at Barrique & Java? And do you swim indoors beneath a Swarovski crystal night sky listening to the pool’s underwater music, or outside in the infinity pool overlooking the lake?

Amenities

  • Bar
  • Romantic
  • Spa
  • Swimming Pool
  • Wedding
  • Hot tub
  • Honeymoon
  • Free Parking
  • Valet parking
  • Fitness Centre/Gym
  • Internet Access
  • Anniversary and special occasions

Where is it

Nestled in the mountains near Vernon, BC, and overlooking Lake Okanagan. Wineries, orchards, golf courses and local farmers markets are all within a short 45-minute drive from the resort. Transfer time from Vancouver Airport: 5 hours.

Hotel information

152 rooms. All with floor-to-ceiling sliding window walls, crystal light fixtures, TV, telephone, complimentary WiFi access, mini-bar, safe, iron and board, robes and slippers, Swarovski crystal fireplaces and custom free-standing two-person, in-room soaking tubs.  All rooms feature stunning Monashee Mountain or Okanagan Lake views. Standard Mountain View Rooms with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

 

Superior Mountain View Rooms with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

PeakFine Restaurant and Barrique & Java wine, tapas and coffee bar. Gernots private dining suite. Full hot breakfast for two at PeakFine Restaurant daily. KurSpa* (advance bookings for spa treatments* are recommended, this is an adult-only facility). Exclusive access to KurSpa pools, steam rooms and saunas (this is an adult-only facility). Adult-only outdoor infinity pool. Adult-only indoor pool complete with underwater music and starry Swarovski crystal sky. Keiser-equipped fitness studio. Serenity and Tea Room access for rest and relaxation. Within the resort grounds, hiking trails are available to explore a variety of wildlife, birds and flowers. Complimentary WiFi access. Complimentary valet underground parking.

*Denotes local charge.

Please note: No children under the age of 16 are allowed in the spa and pool facility. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1237)
  • Very good (579)
  • Average (288)
  • Poor (137)
  • Terrible (103)
Image of the Tripadvisor rating Nice penthouse with friendly staff

Jan 12, 2020 GrantL132 Vancouver, Canada

Situated on a hill, next to the esteemed Predator Ridge golf course, lies Sparkling Hill Resort. We came here because it’s one of the nicest resorts in BC (and Canada), and in my opinion has better scenery in the winter than summer. We booked the penthouse for a couple of nights and enjoyed the size of the living and bathroom. Inside of the… Read more
Situated on a hill, next to the esteemed Predator Ridge golf course, lies Sparkling Hill Resort. We came here because it’s one of the nicest resorts in BC (and Canada), and in my opinion has better scenery in the winter than summer. We booked the penthouse for a couple of nights and enjoyed the size of the living and bathroom. Inside of the bathroom there was also a steam room, which was a nice surprise. The balcony was quite large and great for taking photos as well. Arriving at the hotel, we were greeted with courtesy and ease. Dinner and breakfast was at the restaurant inside the resort, and so was the spa (which is quite large). Overall, a pleasant stay but lacking some areas on overall scale. It would’ve been nice to have a shorter line up during check in (they seem to be understaffed), as well as a more people on valet and helping guests with luggage. This was one of the first resorts where I’ve seen people pull a luggage buggy and use it to carry their luggage all the way to their room rather than have a bell hop assist them from car to the check-in counter, to their hotel room. The restaurant and spa have very nice views, and is quite busy with a robust crowd during December. The food could be elevated based on the prices they charge, and the breakfast buffet could have more options and it’d be nice if they had an omelette/egg and roast meat station. The housekeeping staff did forget to make our room twice, once when we placed the sign on our door, and after coming back late afternoon, I called to have the room made up while we went to get a massage at the spa, and still nobody came. We requested housekeeping once again since we were going to dinner, and it was finally done. Again, nice staff, a great view, lots of crystals in their resort since it was opened by a member of the Swarovski family; however, it would likely be toward a 3.5 star resort on a global scale should one look at food, service and room/furniture style and design quality, especially when compared to European hotel resorts. Read less
Image of the Tripadvisor rating Beautiful resort!

Jan 11, 2020 KiranKG02 Toronto, Canada

We stayed here for one night and the resort is beautiful. The views from our room were amazing. We had a wonderful relaxing stay. The steam rooms were quite busy due to the holiday season, but we still enjoyed. Would recommend staying for 2 nights to take full advantage of all the amenities.
Image of the Tripadvisor rating Friend's 60th

Jan 9, 2020 Traveler1370 Belleville, Canada

This place is absolutely awesome. We went here with a friend from Calgary celebrating her 60th birthday. This resort was recommended by family from PEI! The spa, the pools, the trails, the dining experience were all wonderful. We went away very, very happy and fulfilled from this experience.
Image of the Tripadvisor rating Would like to rate it 3.5

Jan 6, 2020 768aliet

Stayed for 3 nights over New Year's Eve. On the first night after we arrived we were hungry so we stopped by the cafe... Drinks were very sub par and so was the food. The waitress was lovely but SO understaffed that the service was very slow. We had the charcuterie, poke bowl and greens salad - the best part was the salad which was very simple.… Read more
Stayed for 3 nights over New Year's Eve. On the first night after we arrived we were hungry so we stopped by the cafe... Drinks were very sub par and so was the food. The waitress was lovely but SO understaffed that the service was very slow. We had the charcuterie, poke bowl and greens salad - the best part was the salad which was very simple. None of it was worth the money but this was the only choice we had. Spas are great but busy - we found the steam rooms didn't get hot enough for our liking (as compared to last time we were there). Breakfast buffet is also OK at best. New Years Eve dinner was included and was also OK the drinks were awful and over priced. The party was fun - champagne toast at midnight. Late night buffet was also just okay IMO. You can tell they use (and reuse) all the same ingredients and try to fashion them to something new... New Years day special brunch was amazing - all the normal breakfast foods but the extras made it amazing. The third night we went into town as the spas are closed during the day. We had a couples massage which were really good. Overall I recommend going - I think two nights would be the limit for me... The food at the resort is only okay and so expensive. I enjoyed my stay but it is definitely overpriced. That being said - love the rooms and the view. The service is, for the most part, pretty good. We will be back at some point but not for a while. Read less
Image of the Tripadvisor rating Great Spa Destination

Jan 4, 2020 Bill F Vancouver, Canada

My wife and I booked a 2 night stay package here for our 35th Anniversary just after Christmas. Though we have visited several Spas at hotels previously we had never gone to a destination Spa Hotel before. We had a lake view room which was very well appointed and comfortable. Also it was very quiet which we like as we are both light sleepers. At… Read more
My wife and I booked a 2 night stay package here for our 35th Anniversary just after Christmas. Though we have visited several Spas at hotels previously we had never gone to a destination Spa Hotel before. We had a lake view room which was very well appointed and comfortable. Also it was very quiet which we like as we are both light sleepers. At Sparkling Hills it’s all about the Spa, which occupies the entire ground floor and it’s amazing. Our only complaint is they close the saunas and steam rooms from 11am to 4pm, which is prime time and makes it awkward to schedule your day, not to mention this part of the spa gets very busy when it’s open. There are several themed saunas and steam baths so you definitely want to check it out. Though we had heard the restaurant was so-so, our dinners were excellent (which were included in our package), both were specials of the night. Wine selection was adequate. Expect to tip on the value of the meals and wine. If you do order ala cart the prices are expensive so expect to pay about $200 for two with a bottle of wine for three courses. Oh, and don’t worry about a daily wardrobe. Starting at breakfast everyone wears the provided slippers and white houseboats. For dinner there is a dress code requiring street clothes though. We really enjoyed our stay and will return. Read less