Sparkling Hill Resort

Vernon, Rural British Columbia

The hotel

As if sun-spangled Lake Okanagan didn’t deliver enough sparkle, this glitzy hotel is decorated with more than 3.5 million Swarovski crystals. It’s a decadence most wouldn’t associate with an holistic health spa, but Sparkling Hill Resort & Spa is more than a wellness centre, it’s the largest among luxury spas in Canada and a place to feel pampered, preened, and perfected. A futuristic building encased by timeless mountains, it presents fitness classes, meditation workshops, even relationship improvement services. You may feel relaxed, but you’ll have a few tricky decisions to make here: which of KurSpa’s 100-plus treatments do you try? Do you feast on upscale Okanagan Valley fare at PeakFine or on casual tapas at Barrique & Java? And do you swim indoors beneath a Swarovski crystal night sky listening to the pool’s underwater music, or outside in the infinity pool overlooking the lake?

Amenities

  • Bar
  • Romantic
  • Spa
  • Swimming Pool
  • Wedding
  • Hot tub
  • Honeymoon
  • Free Parking
  • Valet parking
  • Fitness Centre/Gym
  • Internet Access
  • Anniversary and special occasions

Where is it

Nestled in the mountains near Vernon, BC, and overlooking Lake Okanagan. Wineries, orchards, golf courses and local farmers markets are all within a short 45-minute drive from the resort. Transfer time from Vancouver Airport: 5 hours.

Hotel information

152 rooms. All with floor-to-ceiling sliding window walls, crystal light fixtures, TV, telephone, complimentary WiFi access, mini-bar, safe, iron and board, robes and slippers, Swarovski crystal fireplaces and custom free-standing two-person, in-room soaking tubs.  All rooms feature stunning Monashee Mountain or Okanagan Lake views. Standard Mountain View Rooms with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

 

Superior Mountain View Rooms with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

PeakFine Restaurant and Barrique & Java wine, tapas and coffee bar. Gernots private dining suite. Full hot breakfast for two at PeakFine Restaurant daily. KurSpa* (advance bookings for spa treatments* are recommended, this is an adult-only facility). Exclusive access to KurSpa pools, steam rooms and saunas (this is an adult-only facility). Adult-only outdoor infinity pool. Adult-only indoor pool complete with underwater music and starry Swarovski crystal sky. Keiser-equipped fitness studio. Serenity and Tea Room access for rest and relaxation. Within the resort grounds, hiking trails are available to explore a variety of wildlife, birds and flowers. Complimentary WiFi access. Complimentary valet underground parking.

*Denotes local charge.

Please note: No children under the age of 16 are allowed in the spa and pool facility. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1268)
  • Very good (605)
  • Average (308)
  • Poor (146)
  • Terrible (109)
Image of the Tripadvisor rating Registration and booking awful

Nov 26, 2020 mikeroff Coquitlam, Canada

I am visiting the Resort next Monday Nov 30 for three nights but the beginning of my ‘lifetime experience’ raises a few red flags. It took me 2.5 hours to book treatments with Kurspa. I had to deal with two ladies and they could not bring all my bookings in a single file. We have been to many European resorts and frankly they manage to plan 25-30… Read more
I am visiting the Resort next Monday Nov 30 for three nights but the beginning of my ‘lifetime experience’ raises a few red flags. It took me 2.5 hours to book treatments with Kurspa. I had to deal with two ladies and they could not bring all my bookings in a single file. We have been to many European resorts and frankly they manage to plan 25-30 treatments for 7-10 days in 15 minutes. Next, when I was booking a room nobody informed me there was such a difference in cost for different floors. It turned they put me on the first floor and tried to charge me 150 for moving up. Also, they misspelled my email and I had to call two more times to get it right and get confirmation. For a resort of that status, cost and brand it is not acceptable. Maybe next time I will add some positives but now I am quite perplexed and not sure about the success of my forthcoming trip. Dr. Mikhail Makarov Read less
Image of the Tripadvisor rating == good break ==

Nov 25, 2020 FlyingDutchman_12 Kelowna, Canada

With the minimal signage, I took the wrong turn twice to find the hotel. I arrived on a Sunday around 4pm: traffic and check-in jam. The friendly staff worked hard to process everybody. I stood waiting for 20 minutes. Then I got lost twice finding my room, 012, for which I had to take an elevator up, walk down a long corridor, and take another… Read more
With the minimal signage, I took the wrong turn twice to find the hotel. I arrived on a Sunday around 4pm: traffic and check-in jam. The friendly staff worked hard to process everybody. I stood waiting for 20 minutes. Then I got lost twice finding my room, 012, for which I had to take an elevator up, walk down a long corridor, and take another elevator down. For 012 one takes the elevator to floor -1! Friendly staff was helpful. The room made up for it. Gorgeous view, well-appointed with a deep soaker tub, impeccably clean. There were two wine glasses and no cups. I found out later they are “short glasses”. I borrowed a cup from the restaurant. The room-service Moroccan braised lamb was tough: awful, animal abuse, inedible. I should have phoned to send it back, but didn’t think of it. Lamb is one of my favourite meats. Whoever did this doesn’t belong in a kitchen. The caramel dessert was heavenly. My bottle of beer arrived opened without a glass. No one inquired whether I was satisfied. I wasn’t. Breakfast included was perfect with excellent food, good coffee and very good service. The restaurant has a wonderful view. Lunch was good, too. Next night’s dinner was good although it came to my room without cutlery. The server went to get it “in a jiffy”. It also came without salt and pepper. Breakfast was excellent again. I was surrounded by other rooms: not a sound. Corona measures are good. Every one seems cautious and careful. Room service handed over the tray at the door, standing back. Masks are handed out freely. The outdoor pool, the indoor hot pool and the weight room are marvellous. Other observations: my toilet saved water but left detritus behind. I don’t envy the cleaning staff. There was no toilet brush. I saw much dust on the artificial plants. Some robes and towels are showing ratty signs of aging. I took several baths; there was only one package of crystals. The pump in the conditioner bottle was plugged. Overall, I love this place, but there are some minor irritations. Read less
Image of the Tripadvisor rating Love it here and some pet friendly rooms

Nov 24, 2020 Travelerismo Vancouver, Canada

So we have been here maybe 5 to 10 times. It has been great every time. This last time was a little rough but it was because of our neighbours, not the resort. We had some...well let's keep it PC, inconsiderate neighbours. They kept us up the 1st night, and then the second night we had to complain at 1am when they STARTED karaoke. Yelling,… Read more
So we have been here maybe 5 to 10 times. It has been great every time. This last time was a little rough but it was because of our neighbours, not the resort. We had some...well let's keep it PC, inconsiderate neighbours. They kept us up the 1st night, and then the second night we had to complain at 1am when they STARTED karaoke. Yelling, hooting, talking as loud as humanly possible. Anyway, they took care of it. We phoned and 2 minutes later they shut up. On the 3rd night, they were at it again, this time running down the hallway at 1:30 and hooting until we had to call again at 2am. They shut them down again and it was better after that. Then in the morning the assistant manager contacted us to apologize. That was nice, I wish he would have thrown us a free night or something because it really did screw up our relaxation and ruing our vacation. I know it wasn't Sparkling Hills' fault, but we spent over a grand to relax and it was not relaxing having idiots party next to us. Anyway, all in all, they handled it well and they were great. Everyone we dealt with was wonderful from the servers to the room cleaners in the hallway and especially Stacey who was at the front and we fell in love with her. Great place, nice people, swimming outdoors is cool, and despite some morons, we had a fantastic time. Read less
Image of the Tripadvisor rating Absolute favourite hotel/resort

Nov 22, 2020 666summerr Vancouver, Canada

This was my 3rd time staying here, and again I have only good things to say. The food is absolutely exceptional, and the service along with it. The rooms are luxurious, the saunas and steam rooms (while not open this trip) are an amazing experience and definitely a main attraction.The outdoor infinity pool was pleasantly warm and the hot tub… Read more
This was my 3rd time staying here, and again I have only good things to say. The food is absolutely exceptional, and the service along with it. The rooms are luxurious, the saunas and steam rooms (while not open this trip) are an amazing experience and definitely a main attraction.The outdoor infinity pool was pleasantly warm and the hot tub relaxing. The self serve breakfast buffet had been switched out to a menu you order from and in my opinion was far better than the buffet! The food was amazing, the daily fritatas especially. And their dinner is still one of the nicest restaurants I've ever been to. You simply cannot pass up eating here. Read less
Image of the Tripadvisor rating Amazing Spa Resort

Nov 20, 2020 Teodora R

Amazing beautiful SPA resort,in a beautiful surouding , beautiful room(we had the Standard King room) with a view of the mountains, perfectly clean ! I can say this is the best stay I had in a resort in Canada great services .The breakfast and the dinner was very good, it is served in style in the Peak restaurant and the ambiance is realy… Read more
Amazing beautiful SPA resort,in a beautiful surouding , beautiful room(we had the Standard King room) with a view of the mountains, perfectly clean ! I can say this is the best stay I had in a resort in Canada great services .The breakfast and the dinner was very good, it is served in style in the Peak restaurant and the ambiance is realy nice.Very relaxing, we went for two nights and we stayed 4 nights!And we will go back soon for sure strongly recommended for those wanting to relax or just having a good time in a beatiful place ! Read less