Sparkling Hill Resort

Vernon, Rural British Columbia

The hotel

As if sun-spangled Lake Okanagan didn’t deliver enough sparkle, this glitzy hotel is decorated with more than 3.5 million Swarovski crystals. It’s a decadence most wouldn’t associate with an holistic health spa, but Sparkling Hill Resort & Spa is more than a wellness centre, it’s the largest among luxury spas in Canada and a place to feel pampered, preened, and perfected. A futuristic building encased by timeless mountains, it presents fitness classes, meditation workshops, even relationship improvement services. You may feel relaxed, but you’ll have a few tricky decisions to make here: which of KurSpa’s 100-plus treatments do you try? Do you feast on upscale Okanagan Valley fare at PeakFine or on casual tapas at Barrique & Java? And do you swim indoors beneath a Swarovski crystal night sky listening to the pool’s underwater music, or outside in the infinity pool overlooking the lake?

Amenities

  • Bar
  • Romantic
  • Spa
  • Swimming Pool
  • Wedding
  • Hot tub
  • Honeymoon
  • Free Parking
  • Valet parking
  • Fitness Centre/Gym
  • Internet Access
  • Anniversary and special occasions

Where is it

Nestled in the mountains near Vernon, BC, and overlooking Lake Okanagan. Wineries, orchards, golf courses and local farmers markets are all within a short 45-minute drive from the resort. Transfer time from Vancouver Airport: 5 hours.

Hotel information

152 rooms. All with floor-to-ceiling sliding window walls, crystal light fixtures, TV, telephone, complimentary WiFi access, mini-bar, safe, iron and board, robes and slippers, Swarovski crystal fireplaces and custom free-standing two-person, in-room soaking tubs.  All rooms feature stunning Monashee Mountain or Okanagan Lake views. Standard Mountain View Rooms with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

 

Superior Mountain View Rooms with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

PeakFine Restaurant and Barrique & Java wine, tapas and coffee bar. Gernots private dining suite. Full hot breakfast for two at PeakFine Restaurant daily. KurSpa* (advance bookings for spa treatments* are recommended, this is an adult-only facility). Exclusive access to KurSpa pools, steam rooms and saunas (this is an adult-only facility). Adult-only outdoor infinity pool. Adult-only indoor pool complete with underwater music and starry Swarovski crystal sky. Keiser-equipped fitness studio. Serenity and Tea Room access for rest and relaxation. Within the resort grounds, hiking trails are available to explore a variety of wildlife, birds and flowers. Complimentary WiFi access. Complimentary valet underground parking.

*Denotes local charge.

Please note: No children under the age of 16 are allowed in the spa and pool facility. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1175)
  • Very good (546)
  • Average (262)
  • Poor (120)
  • Terrible (88)
Image of the Tripadvisor rating Spa and Restaurant

Mar 23, 2019 Ruth M Fort Bragg, California

This is the best spa and restaurant that we’ve ever visited. Highly recommend the spa they have a large selection of massage, Cryo, acupuncture, and other holistic healing modalities. All practitioners are 5**. The restaurant offers a culinary delight with farm to table organic meals. All is fresh and great quality. Fish, pork, beef, chicken… Read more
This is the best spa and restaurant that we’ve ever visited. Highly recommend the spa they have a large selection of massage, Cryo, acupuncture, and other holistic healing modalities. All practitioners are 5**. The restaurant offers a culinary delight with farm to table organic meals. All is fresh and great quality. Fish, pork, beef, chicken all prepared and displayed as a piece of art - amazing. Deserts are to die for. Accommodations are also 5** and the view is spectacular. Read less
Image of the Tripadvisor rating Inadequate Front Desk Service

Mar 18, 2019 thelittlehonce Kelowna, Canada

I called to buy gift cards from Sparkling Hills for my parents 40th Wedding Anniversary. I was quickly asked for my contact information and reassured someone would call me back to process my request. I found this odd. After 1 hr no one from Sparkling Hills had returned my call. I called again. It took 33 rings before someone answered my call to… Read more
I called to buy gift cards from Sparkling Hills for my parents 40th Wedding Anniversary. I was quickly asked for my contact information and reassured someone would call me back to process my request. I found this odd. After 1 hr no one from Sparkling Hills had returned my call. I called again. It took 33 rings before someone answered my call to only be asked if I "could hold." I asked for the manager and was redirected to the assistant manager. Their explanation for not returning my call was simply they had a lot of hotel guests that were checking in at that time. Then hire more Swarovski people! My call is just as important has the hotel guest checking in right in front of them. Read less
Image of the Tripadvisor rating Babymoon

Mar 16, 2019 Lindsey H

The resort is gorgeous. Only a few complaints. 1) We arrived at 3:55 and had them tell us the room was not ready yet and would be ready as promised at 4pm. They were telling this to each person being checked in...they then called our cellphone to notify us at 4:05 that our room was ready. Seems just a little ridiculous after driving for hours that… Read more
The resort is gorgeous. Only a few complaints. 1) We arrived at 3:55 and had them tell us the room was not ready yet and would be ready as promised at 4pm. They were telling this to each person being checked in...they then called our cellphone to notify us at 4:05 that our room was ready. Seems just a little ridiculous after driving for hours that they couldn't accomodate 5 mins early and were actually late with our room. Never had that experience before. 2)There is hair galore from all over people's bodies in the pool area and bathrooms near pool area. They need a staff member mopping the area to clean it up. It's gross to look at and step on. The views were phenomenal. Breakfast buffet is excellent! Most relaxing place I've been too. It's nice to wear a robe to breakfast and then all day! Nice spa atmosphere-outdoes Whistler's Scandinavian Spa as you are allowed to talk quietly here. Also a very romantic place. Read less
Image of the Tripadvisor rating A consistently great hotel

Mar 15, 2019 Gunther S Kelowna, Canada

This was the 4th time at the Sparkling Hill hotel. The hotel has not changed it is still a first class hotel with great staff and wonderful dinners. The Kurspa has all the spa facilities required and caters to all the needs of guests. We had two outstanding dinners at the Pick fine restaurant with great food and wonderful service. The chef is… Read more
This was the 4th time at the Sparkling Hill hotel. The hotel has not changed it is still a first class hotel with great staff and wonderful dinners. The Kurspa has all the spa facilities required and caters to all the needs of guests. We had two outstanding dinners at the Pick fine restaurant with great food and wonderful service. The chef is great and produces wonderful meals. Every dinner meal we had was superb of world-class quality and presentation. We noticed that the breakfast menu has changed and a few popular items are no longer featured.ie Liptauer a well know Austrian cheese spread and no bacon was on the buffet. Eggs are not freshly prepared you only get the pre-scrambled eggs sitting for hours on the warming tray getting drier and drier. Harrison Hotsprings has a wonderful Breakfast menu with an Omelet station and smoked salmon !. But breakfast is the only part which needs attention for improvement the rest is wonderful. Thank you for the great service and the attention given during our stay Read less
Image of the Tripadvisor rating Another amazing stay at Sparkling Hill

Mar 15, 2019 Chelan C

In the 4 years I've gone to SH they've always laid out the red carpet. Hans-Peter Mayr welcoming us! Jana Gohl, Conagher Jones and Peter, executive sous chef showing appreciation by always checking in ..5 stars! Raising three boys, this annual weekend is so important to me and they make me feel so rich, healthy and grounded. Thank you! Not to… Read more
In the 4 years I've gone to SH they've always laid out the red carpet. Hans-Peter Mayr welcoming us! Jana Gohl, Conagher Jones and Peter, executive sous chef showing appreciation by always checking in ..5 stars! Raising three boys, this annual weekend is so important to me and they make me feel so rich, healthy and grounded. Thank you! Not to mention all the spa, and cleaning staff who take pride in their jobs! Read less