Sparkling Hill Resort

Vernon, Rural British Columbia

The hotel

As if sun-spangled Lake Okanagan didn’t deliver enough sparkle, this glitzy hotel is decorated with more than 3.5 million Swarovski crystals. It’s a decadence most wouldn’t associate with an holistic health spa, but Sparkling Hill Resort & Spa is more than a wellness centre, it’s the largest among luxury spas in Canada and a place to feel pampered, preened, and perfected. A futuristic building encased by timeless mountains, it presents fitness classes, meditation workshops, even relationship improvement services. You may feel relaxed, but you’ll have a few tricky decisions to make here: which of KurSpa’s 100-plus treatments do you try? Do you feast on upscale Okanagan Valley fare at PeakFine or on casual tapas at Barrique & Java? And do you swim indoors beneath a Swarovski crystal night sky listening to the pool’s underwater music, or outside in the infinity pool overlooking the lake?

Amenities

  • Bar
  • Romantic
  • Spa
  • Swimming Pool
  • Wedding
  • Hot tub
  • Honeymoon
  • Free Parking
  • Valet parking
  • Fitness Centre/Gym
  • Internet Access
  • Anniversary and special occasions

Where is it

Nestled in the mountains near Vernon, BC, and overlooking Lake Okanagan. Wineries, orchards, golf courses and local farmers markets are all within a short 45-minute drive from the resort. Transfer time from Vancouver Airport: 5 hours.

Hotel information

152 rooms. All with floor-to-ceiling sliding window walls, crystal light fixtures, TV, telephone, complimentary WiFi access, mini-bar, safe, iron and board, robes and slippers, Swarovski crystal fireplaces and custom free-standing two-person, in-room soaking tubs.  All rooms feature stunning Monashee Mountain or Okanagan Lake views. Standard Mountain View Rooms with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

 

Superior Mountain View Rooms with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

PeakFine Restaurant and Barrique & Java wine, tapas and coffee bar. Gernots private dining suite. Full hot breakfast for two at PeakFine Restaurant daily. KurSpa* (advance bookings for spa treatments* are recommended, this is an adult-only facility). Exclusive access to KurSpa pools, steam rooms and saunas (this is an adult-only facility). Adult-only outdoor infinity pool. Adult-only indoor pool complete with underwater music and starry Swarovski crystal sky. Keiser-equipped fitness studio. Serenity and Tea Room access for rest and relaxation. Within the resort grounds, hiking trails are available to explore a variety of wildlife, birds and flowers. Complimentary WiFi access. Complimentary valet underground parking.

*Denotes local charge.

Please note: No children under the age of 16 are allowed in the spa and pool facility. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1208)
  • Very good (565)
  • Average (282)
  • Poor (135)
  • Terrible (98)
Image of the Tripadvisor rating Very poor service

Sep 20, 2019 Morgan0003

My boyfriend and I stayed a night and were appalled by how poor the customer service was for the price we payed. We payed well over 100 dollars for two steak dinners to get delivered to the room at a specific time because we were out of the room for a short period. When we got to the room they were sitting on the counter ice cold. The window was… Read more
My boyfriend and I stayed a night and were appalled by how poor the customer service was for the price we payed. We payed well over 100 dollars for two steak dinners to get delivered to the room at a specific time because we were out of the room for a short period. When we got to the room they were sitting on the counter ice cold. The window was open so there was the possibility of bugs flying in, and the plates had no cover on them whatsoever. We decided to call and ask if they could atleast be heated up. We talked to customer service desk and they said they would send someone to come grab them and heat them. An hour goes by and nothing. We call again, same thing except we wait a half hour before we decide to go heat it up ourselves because we are starving. So ultimately we had to walk down to the cafe area and heat up our entrees in a microwave ourselves for it to taste mediocre enough to eat. What a waste of money, very unimpressed with the service we received for claiming to be a high end resort. Read less
Image of the Tripadvisor rating Anniversary Trip

Sep 18, 2019 chartrand0915 Red Deer, Canada

My husband and I had a wonderful time staying for the second time at sparkling hill. This time we only stayed for one night and we wish we had stayed for two nights again. There is just so much to do without even leaving the resort. The views are spectacular, the bedrooms are perfect with the large windows and a two person tub in each room. We… Read more
My husband and I had a wonderful time staying for the second time at sparkling hill. This time we only stayed for one night and we wish we had stayed for two nights again. There is just so much to do without even leaving the resort. The views are spectacular, the bedrooms are perfect with the large windows and a two person tub in each room. We love the spa area with the tea room for relaxing, the steams and saunas and enjoying both the indoor and outdoor view. The dinner was absolutely delicious and the presentation was impeccable. We are already trying to decide when we can go back. This time for 2 nights to be able to relax more and get in a spa treatment Read less
Image of the Tripadvisor rating The Perfect Getaway

Sep 17, 2019 agnewkathryn Welland, Canada

We spent two nights in this stunning resort ! It was breathtaking! The views and decor were the best we’ve ever seen in a hotel . Sparkling Hills was just that Sparking with Crystals and cleanliness! The Spa was incredible! Look on the web site .. the pictures do not lie . Our room was spotless and so comfortable! The food was fabulous! The… Read more
We spent two nights in this stunning resort ! It was breathtaking! The views and decor were the best we’ve ever seen in a hotel . Sparkling Hills was just that Sparking with Crystals and cleanliness! The Spa was incredible! Look on the web site .. the pictures do not lie . Our room was spotless and so comfortable! The food was fabulous! The staff were all so kind and helpful !! Shout out to Our server Matt ! I’ve been in service industry for 40 yrs and he was one of the best servers I’ve encountered! Thank you Matt for making our dining experience amazing ! You have a great personality and spot on customer service ! Hope to see you on our next visit! Thank you to the spa practitioners who gave us amazing services ! And to Carrie ,the Spa manager ,who helped me through a personal situation ! You were great and much appreciated! We can’t wait to return !! Thank you ! Read less
Image of the Tripadvisor rating Love love love this olace

Sep 16, 2019 dkspecial57 Kingston, Canada

I love this place! Staff are very pleasant and helpful. Rooms are INCREDIBLE. clean, inviting with an incredible view (we chose the Mountain View). I did not do any treatments and FYI massages are NOT done by RMT. But we spend hours in the spa pools and sauna and We were so relaxed after the experience we ended up staying one more night. We… Read more
I love this place! Staff are very pleasant and helpful. Rooms are INCREDIBLE. clean, inviting with an incredible view (we chose the Mountain View). I did not do any treatments and FYI massages are NOT done by RMT. But we spend hours in the spa pools and sauna and We were so relaxed after the experience we ended up staying one more night. We usually don’t eat in spa type hotels but we arrived late so we checked out their restaurant and the food was just fabulous and fairly priced. Breakfast buffet is THE BEST BUFFET I have had (maybe second best to Vegas but you can’t really compare that two). Buffet was more of a Brunch and free. Included: drinks cold and warm, smoothly, fresh fruit, fresh veggies, dips, breads, sweats, cheese, potatoes, eggs, assortment of hot and cold meats (I’m a vegetarian), yogurts, oatmeal, salads.... to name just a few... I love this place so much I don’t want to keep traveling and want to just stay here for the week. Read less
Image of the Tripadvisor rating AMAZING!

Sep 14, 2019 claudine v

Great resort. Our room was beautiful, the Spa one of the best I have ever seen, and the food fantastic for quality, taste and presentation. The only thing I would improve is to make sure that clients are really quiet in the Spa. A few more signs on the doors or a gentle reminder by staff would be appreciated. I will go back to this resort and… Read more
Great resort. Our room was beautiful, the Spa one of the best I have ever seen, and the food fantastic for quality, taste and presentation. The only thing I would improve is to make sure that clients are really quiet in the Spa. A few more signs on the doors or a gentle reminder by staff would be appreciated. I will go back to this resort and I would advice anyone to try it. Read less