The Rosseau JW Marriott Resort & Spa

Minett, Rural Ontario

The hotel

Canada’s first JW Marriott Resort & Spa, the Rosseau enjoys a prime location in natural, unspoiled countryside, overlooking beautiful Lake Rosseau in the community of Red Leaves. Indeed, guests have access to their very own stretch of sandy beach, complete with docking facility should you wish to enjoy a cruise along her waters or partake in a spot of fishing. There’s also a gorgeous outdoor swimming pool that winds its way indoors if the weather turns cooler, as well as a fully-equipped fitness centre and luxurious spa. Outdoor pursuits abound with tennis, nature hikes, canoeing and kayaking all on the agenda. After a busy day, you’ll be glad to relax in Teca, serving scrumptious Italian cuisine responsible for catapulting it into one of the top 10 restaurants in Canada! Or head for Cottages, a cosy lakeside country grill serving delicious local fare for breakfast, lunch and dinner. Afterwards, make your way to Lakes, serving a fine range of wines and nightcaps.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Hot tub
  • Free Parking
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Bicycle Rental

Where is it

Located in the heart of Muskoka, Ontario's "cottage country", set high on a bluff overlooking picturesque Lake Rosseau. The shoreline is within walking distance. Transfer time from Toronto Airport: 2 hours 30 minutes.

Hotel information

221 rooms. All rooms with air-conditioning, 42" HDTV, telephone, complimentary WiFi access, clock radio, Marriott "Plug-in" Technology to keep you connected, coffee maker, Galley kitchen in Studios (full kitchen in Suites), Muskoka stone fireplace, iron and board, safe, luxurious bed with down comforter and linens, spacious marble bathroom with separate bath and shower, bathrobes and hairdryer. Studio Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 2 adults.

Studio Balcony Rooms are the same as the Studio Rooms but with the addition of a balcony, from which to admire the views. Sleeping maximum 2 adults.

1-Bedroom Suites are spacious with French doors separating the parlour from the king bedroom. The kitchen includes a breakfast bar, fridge, four-burner range, microwave and dishwasher. 1-Bedroom Suites feature 1 king-size bed and a queen-size sofa bed, sleeping maximum 2 adults.

Studio Waterview with Balcony with 1 king-size bed and 1 queen-size sofa bed, sleeping maximum 2 adults.

1-Bedroom Suite with Balcony are the same as the 1-Bedroom Suite with the addition of a balcony. They feature 1 king-size bed and 1 queen-size sofa bed, sleeping maximum 2 adults.

Muskoka Chophouse (open daily for dinner only), Teca (Italian cuisine; open for dinner only on select nights), Cottages (Lakeside country grille, open for breakfast, lunch and dinner), The Deck (summer season only, snacks and light lunches), Country Market Coffee House and Lakes Bar. Private sand beach and docking facility. Indoor pool leading to outdoor pool and outdoor hot tub. Further seasonal outdoor pool, with a children's wading pool and hot tub. Fitness centre*. Spa Rosseau* with heated outdoor pool and outdoor and indoor hot tubs. Complimentary summer water sports to include canoeing and kayaking. Bike rentals. Winter skating* and snowshoes*. Various activities* to include workshops, walking tours, nature walks, snowmobile expeditions and astronomy sessions. Library with fireplace. Traditional Muskoka Room with artifacts. Laundry/dry cleaning service*. Limited room service*. Nearby golf*. Complimentary self-parking. Valet parking CAD$ 40 per day (payable locally, subject to change).

2 night min stay required for Fri and Sat arrivals between 16 May-14 Oct '17.

2 night min stay for the month of Aug '17 and 30-31 Dec '17 arrivals.

1-Bedroom Suites and Waterview Balcony Rooms are not available between 16 Oct '17-30 Apr '18.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (728)
  • Very good (389)
  • Average (212)
  • Poor (98)
  • Terrible (94)
Image of the Tripadvisor rating Great stay.

Feb 20, 2020 jiuruuuuuuuuu Toronto, Canada

My girlfriend and I stay at JW Muskoka over the family day (Valentine's Day) long weekend. This is our first time at this property. I've read some of the mixed reviews here and I wasn't so sure about this place, but this stay cleared all my concerns. Let's talk about the good things first: 1. Great concierge team. Thank you Sherman for the… Read more
My girlfriend and I stay at JW Muskoka over the family day (Valentine's Day) long weekend. This is our first time at this property. I've read some of the mixed reviews here and I wasn't so sure about this place, but this stay cleared all my concerns. Let's talk about the good things first: 1. Great concierge team. Thank you Sherman for the welcome letter, a bottle of house wine, and some chocolate-coated strawberries. The welcome amenities were lovely and awesome. Even though the s'more reservation was full and we had to be put on a waitlist, Sherman gave my gf and I a bag of marshmallows for us to enjoy some s'mores that any time of the day. 2. Cozy room. I know this is not the most luxurious Marriott resort out there, I know the rooms are a bit "tired". On the other side, would your own cottage be as luxurious or as cozy as the rooms here? Maybe they are trying to recreate that cozy and vintage vibe. With double sinks, a tub and shower in the suites, I'm very satisfied with the room. 3. The service. Granted it was long weekend and the hotel was filled with guests, the service seemed to be better than I expected. Greeting by my name was a nice surprise. 4. The proximity to nature. Just grab a pair of snowshoe and walk on the frozen, snow-covered lake. How good is that? It was a must do. 5. The indoor/outdoor pool was a nice touch. Well, here are some "issues": 1. The price wasn't cheap... Booked less than 2 weeks in advance and you are looking at north of $1000 for a 2-night stay. All the resort fee and local fee eventually add up... 2. One elevator was out during the long weekend, which was a bit of disappointing. 3. One of the bike had some chain issues. Overall, it was a lovely and memorable stay :) Read less
Image of the Tripadvisor rating Romantic & Relaxing Retreat

Feb 17, 2020 MeaghanDineen Toronto, Canada

My husband and I just spent family day long weekend at JW, and it was everything we needed. The resort highlight is absolutely the staff. Everyone we encountered seemed to go the extra mile to make our stay special. Right away, Kayla at reception upgraded us to a suite (perhaps due to it being our anniversary?) and was warm and helpful in advising… Read more
My husband and I just spent family day long weekend at JW, and it was everything we needed. The resort highlight is absolutely the staff. Everyone we encountered seemed to go the extra mile to make our stay special. Right away, Kayla at reception upgraded us to a suite (perhaps due to it being our anniversary?) and was warm and helpful in advising of the different activities we could partake in. This was our first staff interaction and it set the note for the rest of the weekend. Room: The fireplace suite with kitchen was perfect and thoughtfully laid out. The resort recently underwent a reno and you can tell they really thought through the guest experience. The bathroom has multiple doors blocking off the sinks from toilet, then a door to separate the shower and bathtub. If you’re on a family or friend weekend away, I have to imagine this layout would be perfect as someone can be in the shower while others still have access to the rest of the bathroom without jeopardizing privacy. Dining: Make reservations! We had dinner at Chophouse (the steakhouse) one night, and Teca (Italian) the other. Chophouse is fantastic - our porterhouse was cooked perfectly, and Brendan was really great. I’ve noted all of his perfect wine recos, and we really appreciated his knowledgeable, but approachable demeanour. Teca was hard to get into, and the service we received from Naveen was amazing (Anna the hostess helped us secure a reservation, and was incredibly warm during both of our dining experiences!!). Unfortunately the food is something we should note as it would prevent us from dining there again. Our ceaser salad was good, dessert was delicious, but the carbonara and the lamb linguine were not. I hate to say it, but they were bad. In both cases the pasta was way overcooked, and the carbonara was swimming in a broken oily/buttery sauce. In both cases the quality of food was something you’d expect from a family friendly chain restaurant, not from this hotel. This was a minor shortfall in an otherwise incredible weekend. I’m sure management can course correct the food quality. Amenities: Snowshoeing was the highlight of our weekend and an absolute must do. Spending time in the serene surroundings by the lake and in the trees was beautiful, and a breath of fresh air away from Toronto. The indoor/outdoor pool and hot tub was incredible. One other note to management is to put some more lounge chairs inside as they’re quickly snatched up. The games around the resort are also super fun, and seeing all the cute little kids skating is adorable. There are a tremendous amount of activities for kids. Thank you for a great weekend! We will definitely be back. Read less
Image of the Tripadvisor rating Great stay, awesome staff

Feb 11, 2020 Droolie1976 Oshawa, Canada

We had a wonderful two night stay at JW Marriott Lake Rosseau despite the freezing temperatures outside! Love the indoor/outdoor pool and enjoyed skating on the little rink. Our waiter the first dinner at Teca, Vijay, was great and every time he saw us over the weekend, would take the time to make sure we were enjoying our stay. The next night we… Read more
We had a wonderful two night stay at JW Marriott Lake Rosseau despite the freezing temperatures outside! Love the indoor/outdoor pool and enjoyed skating on the little rink. Our waiter the first dinner at Teca, Vijay, was great and every time he saw us over the weekend, would take the time to make sure we were enjoying our stay. The next night we ate at Chophouse and Brandon was a wine star! It was a great weekend getaway for hubby and I. Read less
Image of the Tripadvisor rating Return Visit After 4-5 Years, Something is Off...

Feb 4, 2020 Kirinyaga

I promised a good friend that I would take her to a 'hidden gem' for her 60th, but spent the entire weekend apologizing for things that fell short the high categorization of the resort. The service seemed to have gone down - a lot. Place was not as clean as it was last time I visited or as I have seen in other Marriott hotels. Streaks on the lift… Read more
I promised a good friend that I would take her to a 'hidden gem' for her 60th, but spent the entire weekend apologizing for things that fell short the high categorization of the resort. The service seemed to have gone down - a lot. Place was not as clean as it was last time I visited or as I have seen in other Marriott hotels. Streaks on the lift doors, only one functioning lift for the entire weekend, rooms are dated and somethings were amiss - broken panel above fire place, a light switch that had what appeared like a short circuit burn, a coffee spill outside the only functioning elevator that stayed there for the entire day, etc. The birthday dinner was in TECA, I was embarrassed when my friend pointed out the worn seat covers. Place has great potential but urgently needs Marriott's attention. I have to point out that the staff were very friendly and nice but in the most part lacking in delivery of excellent service, and attention to detail - especially in the restaurants. Special thanks to Amanda - super friendly and helpful, and Vendang (pardon me if I have spelled name incorrectly) for great service recovery where things fell short. Read less
Image of the Tripadvisor rating Double charged no refund

Jan 30, 2020 Gary F

Our kids gave us a gift certificate for a present and when we got there they took our credit card info. and lots of e-mail sent back to them they charged our credit card with no refund been over 3 months no refund