The Rosseau JW Marriott Resort & Spa

Minett, Rural Ontario

The hotel

Canada’s first JW Marriott Resort & Spa, the Rosseau enjoys a prime location in natural, unspoiled countryside, overlooking beautiful Lake Rosseau in the community of Red Leaves. Indeed, guests have access to their very own stretch of sandy beach, complete with docking facility should you wish to enjoy a cruise along her waters or partake in a spot of fishing. There’s also a gorgeous outdoor swimming pool that winds its way indoors if the weather turns cooler, as well as a fully-equipped fitness centre and luxurious spa. Outdoor pursuits abound with tennis, nature hikes, canoeing and kayaking all on the agenda. After a busy day, you’ll be glad to relax in Teca, serving scrumptious Italian cuisine responsible for catapulting it into one of the top 10 restaurants in Canada! Or head for Cottages, a cosy lakeside country grill serving delicious local fare for breakfast, lunch and dinner. Afterwards, make your way to Lakes, serving a fine range of wines and nightcaps.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Hot tub
  • Free Parking
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Bicycle Rental

Where is it

Located in the heart of Muskoka, Ontario's "cottage country", set high on a bluff overlooking picturesque Lake Rosseau. The shoreline is within walking distance. Transfer time from Toronto Airport: 2 hours 30 minutes.

Hotel information

221 rooms. All rooms with air-conditioning, 42" HDTV, telephone, complimentary WiFi access, clock radio, Marriott "Plug-in" Technology to keep you connected, coffee maker, Galley kitchen in Studios (full kitchen in Suites), Muskoka stone fireplace, iron and board, safe, luxurious bed with down comforter and linens, spacious marble bathroom with separate bath and shower, bathrobes and hairdryer. Studio Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 2 adults.

Studio Balcony Rooms are the same as the Studio Rooms but with the addition of a balcony, from which to admire the views. Sleeping maximum 2 adults.

1-Bedroom Suites are spacious with French doors separating the parlour from the king bedroom. The kitchen includes a breakfast bar, fridge, four-burner range, microwave and dishwasher. 1-Bedroom Suites feature 1 king-size bed and a queen-size sofa bed, sleeping maximum 2 adults.

Studio Waterview with Balcony with 1 king-size bed and 1 queen-size sofa bed, sleeping maximum 2 adults.

1-Bedroom Suite with Balcony are the same as the 1-Bedroom Suite with the addition of a balcony. They feature 1 king-size bed and 1 queen-size sofa bed, sleeping maximum 2 adults.

Muskoka Chophouse (open daily for dinner only), Teca (Italian cuisine; open for dinner only on select nights), Cottages (Lakeside country grille, open for breakfast, lunch and dinner), The Deck (summer season only, snacks and light lunches), Country Market Coffee House and Lakes Bar. Private sand beach and docking facility. Indoor pool leading to outdoor pool and outdoor hot tub. Further seasonal outdoor pool, with a children's wading pool and hot tub. Fitness centre*. Spa Rosseau* with heated outdoor pool and outdoor and indoor hot tubs. Complimentary summer water sports to include canoeing and kayaking. Bike rentals. Winter skating* and snowshoes*. Various activities* to include workshops, walking tours, nature walks, snowmobile expeditions and astronomy sessions. Library with fireplace. Traditional Muskoka Room with artifacts. Laundry/dry cleaning service*. Limited room service*. Nearby golf*. Complimentary self-parking. Valet parking CAD$ 40 per day (payable locally, subject to change).

2 night min stay required for Fri and Sat arrivals between 16 May-14 Oct '17.

2 night min stay for the month of Aug '17 and 30-31 Dec '17 arrivals.

1-Bedroom Suites and Waterview Balcony Rooms are not available between 16 Oct '17-30 Apr '18.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (692)
  • Very good (381)
  • Average (196)
  • Poor (86)
  • Terrible (85)
Image of the Tripadvisor rating Great amenities

May 14, 2019 Joan B Baysville, Canada

We had a gala event in the ballroom and it was wonderful. The whole resort is very well staffed and the food was delicious, considering there were 200 people in the room. It was a VERY good experience.
Image of the Tripadvisor rating Perfect weekend escape from Toronto

Apr 30, 2019 DCDC99 Brisbane

This was our second stay at the JW Marriott Muskoka and it was just as good this time round. It really is the perfect escape for the weekend from Toronto - what a delight to wake up to birdsong instead of construction equipment - I love it! Here are the highlights: - The suite rooms are really like having your own little cottage to yourself. The… Read more
This was our second stay at the JW Marriott Muskoka and it was just as good this time round. It really is the perfect escape for the weekend from Toronto - what a delight to wake up to birdsong instead of construction equipment - I love it! Here are the highlights: - The suite rooms are really like having your own little cottage to yourself. The fireplace, the balcony and the fully stocked kitchen give you the cottage experience but with all the hotel amenities available. - The views are incredible. As an amateur photographer I can wander around the lake and the trails for hours taking snaps. And nothing beats sitting on the balcony with a glass of red wine soaking in the tranquility. - The food is exceptional. We still haven't eaten at any of the restaurants (apart from breakfast) as the rooms are too good to leave but the room service comes from the same kitchens anyway. Try anything with the beef short rib - you won't be disappointed! - The amenities are great. We may not have tried the restaurants but we've certainly spent a fair amount of time in the outdoor hot tub and sitting in front of the fire in the bar area. - There's plenty to do in the area. We hired bikes one afternoon, went hiking on another day (check out the trails around Muskoka Lakes and winery), and went on lots of drives to check out the lakes and explore the area. - The staff are fantastic. Sure, it's not the polished service you might get in a big city but everyone is so sincere and always has a smile on their face. We had a small issue in our first room but it was dealt with promptly by moving us to a different room, and we received a bottle of wine and a cheese board the next day for the inconvenience. I forget the names of all the people that we met but Liz at the front desk really stood out as wanting to help us. - It's ever changing. We last visited in fall, now it's spring and it looked completely different. We're hoping to visit in summer (for swimming in the lake) and winter (for snowshoeing and other winter activities) to get the full experience. Thank you JW Marriott Muskoka for another great weekend! Read less
Image of the Tripadvisor rating Worst Customer Service Ever

Apr 27, 2019 Shanye1 Toronto, Canada

Myself and a friend (2 females) booked a stay at this resort due to a spa trip to enjoy at their spa for a girls night. We booked one night stay on March 14th and our spa appointment was booked Friday March 15th at 2pm well in advanced. We both travelled from afar. Long story short: at 10am on Friday we received a voicemail saying our pedicures… Read more
Myself and a friend (2 females) booked a stay at this resort due to a spa trip to enjoy at their spa for a girls night. We booked one night stay on March 14th and our spa appointment was booked Friday March 15th at 2pm well in advanced. We both travelled from afar. Long story short: at 10am on Friday we received a voicemail saying our pedicures were cancelled (the main reason why we came in the first place for a girls getaway for 2). We woke up very upset and just spent $400 on the room itself. Many employees at this resort were trying to get one of us to still have a pedicure, even though it was meant to be done together. After a long wait and trying to get compensation for the room, the face of the company, Matt Rouse, was very rude and condescending towards myself and my friend and spoke this way in his front lobby for all the guests to hear and see. He threatened to end the "meeting" with us, along with much more negativity throughout the process. As a first time customer, this is very unsatisfying. He did not do all that he could do for us in a professional manner. With us 2 being women, we felt unfairly treated and very uncomfortable in the situation that we were put in with this manager. Even after all of this happening (plus much much more), we felt it was right, as customers, to speak to somebody higher of authority. We then spoke with Tony Tamburro, General Manager, and he could care less of how his customers were treated by one of his employees, the face of his company; which was in the presence of other guests in his resort. Customer service is always #1 priority and it was well neglected. We honestly recommend others to choose wisely about this resort due to how we personally felt from our stay at this location. We will not be returning and our "complementary pass" will not be used in the future. Thank you to all those who have taken the time to read this. Read less
Image of the Tripadvisor rating Will not be returning

Apr 9, 2019 Lolamurr Clarksburg, Canada

Very disappointed in our recent stay at the JW Marriott in Rosseau. First of all we could not use the underground parking without paying a fee even though the hotel was virtually empty. The free parking is a trek from the hotel and it was freezing rain. Secondly all of the restaurants were closed so we had to eat dinner in the hotel bar with a… Read more
Very disappointed in our recent stay at the JW Marriott in Rosseau. First of all we could not use the underground parking without paying a fee even though the hotel was virtually empty. The free parking is a trek from the hotel and it was freezing rain. Secondly all of the restaurants were closed so we had to eat dinner in the hotel bar with a modified menu. The dinner was TERRIBLE. We ordered a cheese plate which looked like something a 5 year old had prepared with cheap crackers and grocery store cheese. What a rip off. Worst meal out ever. The rooms are getting tired and the furniture in our room had disgusting stains all over it with the edges and pillows all frayed. Lastly we had guests jammed in on either side of us including a family with small children. With the hotel practically empty why would you not spread guests out and allow for some privacy. Totally not worth the $300+\night price tag. We will not return to this resort. Read less
Image of the Tripadvisor rating Nice property, indifferent service

Mar 23, 2019 Roxtor Toronto, Canada

This property is located in a beautiful area of the Muskoka Lakes. The property itself is very nice and the room we had was well maintained and clean. The fireplace was a nice feature. The hotel has several good restaurants and we enjoyed a nice steak dinner our first night. There’s a large indoor outdoor pool and a good exercise facility as well.… Read more
This property is located in a beautiful area of the Muskoka Lakes. The property itself is very nice and the room we had was well maintained and clean. The fireplace was a nice feature. The hotel has several good restaurants and we enjoyed a nice steak dinner our first night. There’s a large indoor outdoor pool and a good exercise facility as well. The only negative is the uniformly poor service attitude. Our room was not made up, servers in the bar are mostly absent, had to be prompted and there is a general attitude of indifference. If you chase after the staff and assert yourself then they will accommodate. Only exception was the attentive front desk. The poor service seriously detracts from the quality of this resort and it’s surprising Marriott has not corrected the fail. Good place to stay to enjoy the area and a clean modern room but understand you have to be pushy to get the staffs attention. Read less