The Rosseau JW Marriott Resort & Spa

Minett, Rural Ontario

The hotel

Canada’s first JW Marriott Resort & Spa, the Rosseau enjoys a prime location in natural, unspoiled countryside, overlooking beautiful Lake Rosseau in the community of Red Leaves. Indeed, guests have access to their very own stretch of sandy beach, complete with docking facility should you wish to enjoy a cruise along her waters or partake in a spot of fishing. There’s also a gorgeous outdoor swimming pool that winds its way indoors if the weather turns cooler, as well as a fully-equipped fitness centre and luxurious spa. Outdoor pursuits abound with tennis, nature hikes, canoeing and kayaking all on the agenda. After a busy day, you’ll be glad to relax in Teca, serving scrumptious Italian cuisine responsible for catapulting it into one of the top 10 restaurants in Canada! Or head for Cottages, a cosy lakeside country grill serving delicious local fare for breakfast, lunch and dinner. Afterwards, make your way to Lakes, serving a fine range of wines and nightcaps.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Hot tub
  • Free Parking
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Bicycle Rental

Where is it

Located in the heart of Muskoka, Ontario's "cottage country", set high on a bluff overlooking picturesque Lake Rosseau. The shoreline is within walking distance. Transfer time from Toronto Airport: 2 hours 30 minutes.

Hotel information

221 rooms. All rooms with air-conditioning, 42" HDTV, telephone, complimentary WiFi access, clock radio, Marriott "Plug-in" Technology to keep you connected, coffee maker, Galley kitchen in Studios (full kitchen in Suites), Muskoka stone fireplace, iron and board, safe, luxurious bed with down comforter and linens, spacious marble bathroom with separate bath and shower, bathrobes and hairdryer. Studio Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 2 adults.

Studio Balcony Rooms are the same as the Studio Rooms but with the addition of a balcony, from which to admire the views. Sleeping maximum 2 adults.

1-Bedroom Suites are spacious with French doors separating the parlour from the king bedroom. The kitchen includes a breakfast bar, fridge, four-burner range, microwave and dishwasher. 1-Bedroom Suites feature 1 king-size bed and a queen-size sofa bed, sleeping maximum 2 adults.

Studio Waterview with Balcony with 1 king-size bed and 1 queen-size sofa bed, sleeping maximum 2 adults.

1-Bedroom Suite with Balcony are the same as the 1-Bedroom Suite with the addition of a balcony. They feature 1 king-size bed and 1 queen-size sofa bed, sleeping maximum 2 adults.

Muskoka Chophouse (open daily for dinner only), Teca (Italian cuisine; open for dinner only on select nights), Cottages (Lakeside country grille, open for breakfast, lunch and dinner), The Deck (summer season only, snacks and light lunches), Country Market Coffee House and Lakes Bar. Private sand beach and docking facility. Indoor pool leading to outdoor pool and outdoor hot tub. Further seasonal outdoor pool, with a children's wading pool and hot tub. Fitness centre*. Spa Rosseau* with heated outdoor pool and outdoor and indoor hot tubs. Complimentary summer water sports to include canoeing and kayaking. Bike rentals. Winter skating* and snowshoes*. Various activities* to include workshops, walking tours, nature walks, snowmobile expeditions and astronomy sessions. Library with fireplace. Traditional Muskoka Room with artifacts. Laundry/dry cleaning service*. Limited room service*. Nearby golf*. Complimentary self-parking. Valet parking CAD$ 40 per day (payable locally, subject to change).

2 night min stay required for Fri and Sat arrivals between 16 May-14 Oct '17.

2 night min stay for the month of Aug '17 and 30-31 Dec '17 arrivals.

1-Bedroom Suites and Waterview Balcony Rooms are not available between 16 Oct '17-30 Apr '18.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (725)
  • Very good (388)
  • Average (212)
  • Poor (97)
  • Terrible (93)
Image of the Tripadvisor rating Great resort.

Jan 20, 2020 scenicroute07 Toronto, Canada

Thank you to Hayley (who worked there in 2017) for the best room and accommodating our requests so easily. You're the best!!! There was an issue with miscommunication with what was included. I checked with 4 staff members before arriving to ensure it was included. When I got there, I found out it wasn't and it took an entire day of going back and… Read more
Thank you to Hayley (who worked there in 2017) for the best room and accommodating our requests so easily. You're the best!!! There was an issue with miscommunication with what was included. I checked with 4 staff members before arriving to ensure it was included. When I got there, I found out it wasn't and it took an entire day of going back and forth with the front desk supervisor for it to be resolved for me. That did put me off that they kept jumping to the conclusion that I was incorrect. I was extremely satisfied that it was resolved and thank the entire team for it. You still get a 5/5 :) Read less
Image of the Tripadvisor rating Poor customer service

Jan 13, 2020 Crazybuthonest

Staff has been "looking into" lost items, since before Christmas. Three items left in a closet, yet one was found and returned, and 2 items still missing. Yet all three items left in the same closet, all together. If you do stay here triple check you don't leave anything behind. Dealing with this has been horrible customer service.
Image of the Tripadvisor rating Our sixth trip, and probably the last.

Jan 6, 2020 JmyToronto Toronto, Canada

Just returned from our sixth visit to JW Marriot, and we were pretty disappointed. We used to say "when are we coming back" and now its "if we do." We are Bonvoy members, and this used to be the most wonderful experience, especially in the winter. We would tell everyone how delighted we were. Still lots of fun activities for the kids which is… Read more
Just returned from our sixth visit to JW Marriot, and we were pretty disappointed. We used to say "when are we coming back" and now its "if we do." We are Bonvoy members, and this used to be the most wonderful experience, especially in the winter. We would tell everyone how delighted we were. Still lots of fun activities for the kids which is nice and a gorgeous location but it was all of the little things that added up to the poor experience. The service has gotten a lot worse. Much less friendly. Much less attentive. You don't even know who is serving you half the time, and no one comes to check on you. The food is very expensive (and we are from Toronto) and really poor. Very overcooked, parts were still cold like they had been mis-microwaved. There are no other restaurants nearby so you need to eat on-site or bring your own food. The menu isn't broad enough to enjoy that. We brought food to stock the fridge (mostly kids food and some snacks and salads) and the first night our fridge froze everything rock solid. We lost everything we brought. Although they apologized, staff didn't offer a resort credit us some kids meals which would have been what I would expect from the Marriot. The kids activities in the studio have always been a nice touch, but there was a LOT less love in them this time around. The room was way too hot, and you could not adjust it. The pool (which had always been our favourite part) was so over chemicaled that my husband and child had a reaction. The washroom serving the pool was dirty and the soaps empty. Also the price has increased quite a bit since the renos. So overall, we won't be rushing back which is a huge shame, it has been our yearly winter escape for a long time. "Tired Rooms" like mentioned in the other reviews was NOT the problem. So even with those renovated, I don't think we will return. Read less
Image of the Tripadvisor rating One of the best stays in Canada so far

Jan 5, 2020 svitloshodu Kiev, Ukraine

It was my first time in Muskoka, and I believe we have selected the resort just right. Here’s why: - it is located in the middle of the old Muskoka woods so whichever room you are in, you will have a LOVELY view either on the woods, and reindeers can walk just around - they have a lot of recreational activities. We went for a guided snowshoe… Read more
It was my first time in Muskoka, and I believe we have selected the resort just right. Here’s why: - it is located in the middle of the old Muskoka woods so whichever room you are in, you will have a LOVELY view either on the woods, and reindeers can walk just around - they have a lot of recreational activities. We went for a guided snowshoe tour and it was a blast. We’ve got to see some frozen ponds and glacier rocks. There’s also an option to rent fatbikes in winter, and a lot of hiking options. Most of the activities are included into the price of the stay - outdoor heated pool and jacuzzi. Swimming outside under a snowfall is priceless - fireplace in the room! Just near the balcony - really cosy to sit and look at - quite a good breakfast. Even though I would want to see more veggies option on the breakfast, there were just fresh cucumbers. The fruit selection is good though - lots of organised barbecue spots for a picnic outside - there is something to do for any age. Little sister enjoyed jumping in the bounty castles, mom shooting with bow and arrow, me chilling in jacuzzi Thank you all the staff for the great service, we wish to come back in summer again! Read less
Image of the Tripadvisor rating Couples Retreat!

Jan 4, 2020 j0annalc Sudbury, Canada

I came in to facilitate a couples retreat for the weekend and the hotel was packed for a Rotary District Conference weekend. I was asked to leave the bar area due to the private function and after explaining that I was also a Rotarian from a different district., I was not only permitted to stay at the bar until my clients arrived, I was treated… Read more
I came in to facilitate a couples retreat for the weekend and the hotel was packed for a Rotary District Conference weekend. I was asked to leave the bar area due to the private function and after explaining that I was also a Rotarian from a different district., I was not only permitted to stay at the bar until my clients arrived, I was treated very well the following night for the inconvenience. Lovely room and amenities. Bar staff was amazing. Read less