Fairmont Le Manoir Richelieu

La Malbaie, Rural Quebec

The hotel

Perched high on a cliff at Pointe-au-Pic with stunning views of the St Lawrence River below, this world-class resort is more like a French chateau than a Canadian luxury hotel. Welcoming guests for well over a century, the Fairmont boasts a rich tradition of elegance and hospitality with beautifully-appointed guest rooms a joy to experience. An impressive list of facilities includes an award-winning 27-hole golf course, which will challenge even the most experienced player. Alternatively, head to the spa, one of the finest in the country, with a whole range of tempting treatments to leave you feeling on top of the world. Whale-watching and river cruises are also favourite past-times as is tennis and cross-country skiing if you’re visiting in winter. The two outdoor swimming pools are great for splashing around in plus there’s an indoor swimming pool when the weather turns cooler and a fitness centre with sauna and steam room. Whilst the adults are at play, the kids can have fun too at their very own mini-club with treasure hunts being just one of the treats in store. For gourmet dining, Le Charlevoix will please, with its innovative cuisine showcasing perfectly local produce. Le Saint-Laurent offers a French brasserie type of menu whilst Le Bellrive is renowned for its lavish buffets, overflowing with flavour. In summer, Le Vieux Club House serves the greatest steamed mussels in the region, accompanied by French Fries and a cold beer!

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Babysitting service
  • Room Service
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Golf
  • Restaurant
  • Casino

Where is it

In the town of La Malbaie, found in the scenic Charlevoix region of Quebec. Perched high on a cliff at Pointe-au-Pic with stunning views of the St Lawrence River. Transfer time from Quebec Airport: 2 hours.

Hotel information

405 rooms on 9 floors in 1 building with 3 lifts. All with air-conditioning, satellite TV with premium channels and pay-per-view films*, telephone, WiFi access*, mini-bar*, tea/coffee making facilities, hairdryer and iron and board. Fairmont Rooms with 1 king-size bed, 1 queen-size bed or 2 double beds and views of surrounding gardens, sleeping maximum 4 adults or 2 adults and 2 children.

Fairmont St Laurent Rooms with 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Rooms offer additional space for extended stays and for families, with 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe St Laurent Rooms with 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Le Charlevoix Restaurant (local cuisine), Le Saint-Laurent Restaurant (French brasserie), Table et Terroir (à la carte and buffet). Summer season only: Le Point Cardinal (breakfast and lunch), Le Vieux Club House (steaks and fish). La Brise lobby bar. 2 outdoor swimming pools and 1 indoor swimming pool. Indoor/outdoor whirlpool. Fitness centre with sauna and steam room. Moment Spa*. 27-hole golf course*. Kids' Club* (4-12 years). Charlevoix Casino. Gift shops. Babysitting* (on request). Laundry/dry cleaning service*. 24-hour room service*. Overnight valet parking CA$26 plus tax per night (payable locally, subject to change). Complimentary self-parking .

*Denotes local charge.

Photo credits: Courtesy of fairmont Le Manoir Richelieu

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1703)
  • Very good (1026)
  • Average (361)
  • Poor (166)
  • Terrible (79)
Image of the Tripadvisor rating Far cry from Fairmont standards

Jul 2, 2020 bonfire_12 Montreal, Canada

What can I say... it’s a far cry from what you would expect from a Fairmont. Poor service and disorganized. The staff don’t seem to know what’s going on- from what time various services are in operation... not enough seats at the pool to accommodate guests... I would have preferred a charming B&B instead.
Image of the Tripadvisor rating Lovely hotel, breathtaking location

Jul 1, 2020 viv_s_2004 Earth

The Manoir Richelieu is a lovely hotel in a breathtaking location! We got a great deal and are making a domestic holiday of it. The Charlevoix area is gorgeous - so plan to hit Baie St-Paul on the way here. FYI, due to COVID, there’s no daily housekeeping. Highly recommend!
Image of the Tripadvisor rating Iconic, Historical Elegant Venue for a Corporate Dinner

May 15, 2020 Sunshine34500 West Orange, New Jersey

One of the most magnificent dinners while at a meeting in Quebec. From the stunning room, beautiful wait staff and exquisite deco, this dinner was plainly over the top. Recommend to all meeting planners. True French cuisine in its finest. Kudos to the Chef and his Team!!! MENU-- Duck Foie Gras, Roasted Leg of Lamb, Bean Cassoulet with Smoked… Read more
One of the most magnificent dinners while at a meeting in Quebec. From the stunning room, beautiful wait staff and exquisite deco, this dinner was plainly over the top. Recommend to all meeting planners. True French cuisine in its finest. Kudos to the Chef and his Team!!! MENU-- Duck Foie Gras, Roasted Leg of Lamb, Bean Cassoulet with Smoked Ham, Secret de Maurice Cheese & Onion Croquant, Gateau au Chocolat a" La Vache Folle" with Dominus Beer Ice Cream & Sponge Toffee, Honey Madeleines Definitely return with a stay at the hotel as well. Read less
Image of the Tripadvisor rating Cancellation

Feb 27, 2020 Bruno L

We were unable to cancel a reservation without a penalty even if a huge winter storm prevent us to travel to their place. We called hem 36 hours before our scheduled arrival but they refuse to cancel and they charged the full price of the first night .
Image of the Tripadvisor rating Wonderful Place, However...

Feb 14, 2020 Bailey6195 Quebec City, Canada

Stayed 2 nights, mostly all the staff were very pleasant, nice views, grounds are beautiful, relaxing. Rooms are a little dated, I would suggest a room with a view of the St-Lawrence seaway. Our supper in the main dining room was a little disappointing, for the first course the price on the menu for the entree was like $23 which 3 of us ordered,… Read more
Stayed 2 nights, mostly all the staff were very pleasant, nice views, grounds are beautiful, relaxing. Rooms are a little dated, I would suggest a room with a view of the St-Lawrence seaway. Our supper in the main dining room was a little disappointing, for the first course the price on the menu for the entree was like $23 which 3 of us ordered, then the waiter told us there would be a surcharge of $7.00 each for it (an entree)... why not put price of the day or no price? The main courses were just ok, one of the wine glasses had lipstick residue on it, waiter promptly changed it. Brunch was very good. At lunch we were served very cute mini ketchup and mayo jars with a past due date right on the cover of all of the mayo jars, we asked for new ones and waiter came back with snack bar tiny envelopes of mayo, then my friend flipped the folded crease and it was even more past date!!! We decided on another location for our supper on Saturday night and we were not disappointed, we had an amazing meal. The most disappointing was when I arrived at the spa for my relaxation massage at 3:00pm, I was told they did not have a reservation in my name! Sad when you are anticipating this luxury. I had booked online, called back to give them my credit card info and was told everything was good. Seeing my disappointment they offered me an exfoliation at a later time. When I came back the receptionist said she found my file, filed away instead of booked. These may be details but for a five star luxury resort, I am mentioning them so they may be looked into and corrected. I sent an email directly to their site mentioning these mishaps and never even got the courtesy of a response. My hats off to Jinny at the Spa she is great and the singer/ guitarist who did a great job of entertaining us on both nights. We still had a nice time. I still would recommend it, only hoping your experience will be better. Read less