Fairmont Le Manoir Richelieu

La Malbaie, Rural Quebec

Hotel rating
Trip advisor rating: 4.5 Based on 3021 reviews

The hotel

Perched high on a cliff at Pointe-au-Pic with stunning views of the St Lawrence River below, this world-class resort is more like a French chateau than a Canadian luxury hotel. Welcoming guests for well over a century, the Fairmont boasts a rich tradition of elegance and hospitality with beautifully-appointed guest rooms a joy to experience. An impressive list of facilities includes an award-winning 27-hole golf course, which will challenge even the most experienced player. Alternatively, head to the spa, one of the finest in the country, with a whole range of tempting treatments to leave you feeling on top of the world. Whale-watching and river cruises are also favourite past-times as is tennis and cross-country skiing if you’re visiting in winter. The two outdoor swimming pools are great for splashing around in plus there’s an indoor swimming pool when the weather turns cooler and a fitness centre with sauna and steam room. Whilst the adults are at play, the kids can have fun too at their very own mini-club with treasure hunts being just one of the treats in store. For gourmet dining, Le Charlevoix will please, with its innovative cuisine showcasing perfectly local produce. Le Saint-Laurent offers a French brasserie type of menu whilst Le Bellrive is renowned for its lavish buffets, overflowing with flavour. In summer, Le Vieux Club House serves the greatest steamed mussels in the region, accompanied by French Fries and a cold beer!

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Babysitting service
  • Room Service
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Golf
  • Restaurant
  • Casino

Where is it

In the town of La Malbaie, found in the scenic Charlevoix region of Quebec. Perched high on a cliff at Pointe-au-Pic with stunning views of the St Lawrence River. Transfer time from Quebec Airport: 2 hours.

Hotel information

405 rooms on 9 floors in 1 building with 3 lifts. All with air-conditioning, satellite TV with premium channels and pay-per-view films*, telephone, WiFi access*, mini-bar*, tea/coffee making facilities, hairdryer and iron and board. Fairmont Rooms with 1 king-size bed, 1 queen-size bed or 2 double beds and views of surrounding gardens, sleeping maximum 4 adults or 2 adults and 2 children.

Fairmont St Laurent Rooms with 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Rooms offer additional space for extended stays and for families, with 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe St Laurent Rooms with 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Le Charlevoix Restaurant (local cuisine), Le Saint-Laurent Restaurant (French brasserie), Table et Terroir (à la carte and buffet). Summer season only: Le Point Cardinal (breakfast and lunch), Le Vieux Club House (steaks and fish). La Brise lobby bar. 2 outdoor swimming pools and 1 indoor swimming pool. Indoor/outdoor whirlpool. Fitness centre with sauna and steam room. Moment Spa*. 27-hole golf course*. Kids' Club* (4-12 years). Charlevoix Casino. Gift shops. Babysitting* (on request). Laundry/dry cleaning service*. 24-hour room service*. Overnight valet parking CA$26 plus tax per night (payable locally, subject to change). Complimentary self-parking .

*Denotes local charge.

Photo credits: Courtesy of fairmont Le Manoir Richelieu

Trip advisor rating: 4.5 Based on 3021 reviews

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
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  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1572)
  • Very good (925)
  • Average (311)
  • Poor (146)
  • Terrible (67)
Image of the Tripadvisor rating Eat somewhere else

Feb 17, 2019 Travellingisfun2012 Quebec City, Canada

Manoir Richelieu is the gem of the Charlevoix region. The location is just breathtaking overviewing the St Lawrence river Rooms are small but clean and well appointed Only thing wrong with this place is service. At best 3 star level...well below the advertised Fairmont standing First we had to wait 10 minutes for check-in because the lady at… Read more
Manoir Richelieu is the gem of the Charlevoix region. The location is just breathtaking overviewing the St Lawrence river Rooms are small but clean and well appointed Only thing wrong with this place is service. At best 3 star level...well below the advertised Fairmont standing First we had to wait 10 minutes for check-in because the lady at the desk was alone in the middle of the afternoon!!!! The other person assisting her had left for whatever reason Then we went for drinks on the beautiful terrasse..We had to wait 20 minutes before Gabriel came to offer something. At 40$ for a beer and a Cosmo, we would expect better. His service wasn’t bad but he is alone to take care of 50 clients. Let’s say he does his best to manage. Afterward dinner at the Terroir. Man that was bad. Started with ‘’ Come back later we’re not ready to let you in even though we had reservations for that time!!!Then after 25 minutes of waiting,it was ‘’Don’t order lamb ‘cause we don’t have it anymore’’ then ‘’We don’t have this beer anymore’’ then bringing the wrong order and when the good one arrived it was cold. The lady waiting our table had clearly no experience at her job I sincerely think that people that work there do their best but are left to themselves with no training Management does a poor job of overseeing what’s happening on the premise. Lack of supervision is obvious Speaking of lack of supervision,parents that weekend were letting their kids run and scream all over the corridors and playing hide and seek in the elevators. No one to tell them to stop! An hotel this caliber can’t just relie on it’s brand name and beautiful setting to charge this kind of money It has to deliver with quality service It didn’t for us Read less
Image of the Tripadvisor rating Luxury and pampering in an unbelievable setting

Feb 10, 2019 happytrais2you New York City, New York

Highly recommend to all travelers especially to snowmobilers. Great spa facility and breakfast, lovely rooms. old world hotel located on St.Lawrence the area is so scenic. Will definitely return for another visit and plan to stay longer. Felt totally refreshed upon departing.
Image of the Tripadvisor rating Beautiful setting - Average Hotel

Jan 31, 2019 sparkle232 Toronto, Canada

I stayed here for business for 3 nights and it is a beautiful location with spectacular views. The hotel itself is pretty old and the decor is dated. I have been to other "old school" Fairmont hotels but this one looks a little tired and needs a revamp. Service was okay, I did struggle with communication with some staff - should have practiced my… Read more
I stayed here for business for 3 nights and it is a beautiful location with spectacular views. The hotel itself is pretty old and the decor is dated. I have been to other "old school" Fairmont hotels but this one looks a little tired and needs a revamp. Service was okay, I did struggle with communication with some staff - should have practiced my French! The room I was in was nothing to write home about, no view at all - the bathroom was small and very "old" looking, musty carpet and very "dark" and a little creepy for my liking. The boardrooms we used for meetings were tiny and a flashback from the 80s but maybe that is some of the charm? I wasn't footing the bill though so I couldn't really complain. Not sure if I would stay here again on my own dime. Read less
Image of the Tripadvisor rating Disappointed

Dec 30, 2018 LindaM2658 Washington DC, District of Columbia

Visited this hotel 10 years ago. Hotel has been terraformed and lost original charm. Photos do not depict what rooms look like. They are small and shabby. Pool gross now. Food ok. Too much neon for casino. Can’t bother to light fireplaces when 10 degrees. Staff is pleasant but can’t handle problems such as broken doors and… Read more
Visited this hotel 10 years ago. Hotel has been terraformed and lost original charm. Photos do not depict what rooms look like. They are small and shabby. Pool gross now. Food ok. Too much neon for casino. Can’t bother to light fireplaces when 10 degrees. Staff is pleasant but can’t handle problems such as broken doors and toilets. DISAPPOINTMENT do not recommend this hotel. Better choices for less money! Read less
Image of the Tripadvisor rating Holiday getaway

Dec 28, 2018 mbhenson

Outdoor activities were terrific but the food is a complete letdown. Restaurant food was overwrought and overpriced. Room service arrived cold and not quite what we ordered. Best advice: enjoy the property but eat somewhere else!