Fairmont Le Chateau Montebello

Montebello, Rural Quebec

The hotel

All the finer things in life come together at Fairmont Le Château Montebello, a showstopper of a hotel in postcard-worthy Montebello Village. It gives you a flavour of Québec’s ‘great outdoors’, with its lakeside setting between Ottawa and Montreal; its Canadian lodge styling; and the fresh air fun in its activity collection, featuring hiking, dogsledding and snowmobiling. It may be the world’s largest log cabin — complete with chalet-inspired deluxe rooms — but its rustic outdoorsy spirit is perfectly matched by VIP extras, that are more ‘luxury’ than ‘lodge’. It’s got all the essentials five star fans expect: an 18-hole golf course, a swanky al fresco pool terrace, a series of high-end dining and drinking venues, and a health club and spa looking out over the marina, river, and forest.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Families
  • Free Parking
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Horse Riding
  • Golf
  • Bicycle Rental
  • Restaurant

Where is it

Situated in the heart of scenic Montebello Village, on the shore of the Ottawa River, approx halfway between Ottawa and Montreal. In the heart of the Quebec wilderness.

Hotel information

211 rooms. All with air-conditioning, telephone, flat-screen TV with in-room pay movies, safe, alarm clock/radio, coffee maker, kettle, mini-fridge, hairdryer, iron and board and bathrobes. Adjoining rooms available on request, rollaway bed CA$35 (payable locally, subject to change). Fairmont Rooms are located on the first and second floors and feature large windows with views of the gardens, with 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Fairmont Rivierview Rooms are located on the first and second floors and feature large windows with views of the Ottawa River. With 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Rooms are located towards the end of the hallways on each floor, with an alcove living area and views of the gardens. With either 1 king-size bed, 2 queen-size beds or 2 double beds and a sofa bed in the living area, sleeping maximum 6 adults or 2 adults and 4 children.

Deluxe Riverview Rooms are located towards the end of the hallways on each floor, with an alcove living area and views of the Ottawa River. With either 1 king-size bed, 2 queen-size beds or 2 double beds and a sofa bed in the living area, sleeping maximum 6 adults or 2 adults and 4 children.

Aux Chantignoles (French cuisine, open for breakfast, lunch and dinner), Golf Club Terrace and Mulligans Bar (open on select days during Golf Season only for for breakfast and lunch throughout the day and a bar in the evenings), Seigneurie Bar (evening bistro fare and cocktails), outdoor grill and seasonal barbecue at Le Riverain Bar. Largest indoor hotel pool in Canada. Fantastic spa* and health club* fitness centre, whirlpool and sauna, and 18-hole golf course. Nature viewing, business centre, shops. In the summer, enjoy tennis courts, hiking, boating*, cycling*, fishing*, horseback riding*, canoes*, activities at the resort, the beach and playground. In the winter, dog-sledding*, sleigh rides*, cross-country skiing* and snowmobiles*. Canada's only Land Rover Experience Driving School*. Kids' club* available during school breaks and the holidays. Complimentary WiFi access available throughout the property. Babysitting*, concierge service, laundry services* and a gift shop. Complimentary self-parking.

*Denotes local charge.

Photo Credit Fairmont Hotels.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1255)
  • Very good (843)
  • Average (366)
  • Poor (169)
  • Terrible (81)
Image of the Tripadvisor rating Not as expected

Aug 9, 2020 samanthabX7473EV East Hawkesbury, Canada

Checked in, room amazing! Staff was great, courteous, kind, polite. But found 2 corners stuffed with insulation,(literally see photos). After speaking with the front desk about a pile of dirty towels and blankets, took hours before it was removed, during covid. Don't get me wrong, the customers shouldn't have put them there, but they should have… Read more
Checked in, room amazing! Staff was great, courteous, kind, polite. But found 2 corners stuffed with insulation,(literally see photos). After speaking with the front desk about a pile of dirty towels and blankets, took hours before it was removed, during covid. Don't get me wrong, the customers shouldn't have put them there, but they should have been removed shortly after being reported. Second time being here, shouldn't be called Fairmount, they don't deserve the name. Read less
Image of the Tripadvisor rating Beautiful grounds, 3 star hotel

Jul 25, 2020 victoria082 Toronto, Canada

Let me start by saying this stay was not the first for us, we had two upgraded renovated rooms and stayed 4 nights - good enough for a thorough impression. The property grounds are beautiful and they are the reason to come here. The garden is immaculately maintained, sunsets at the riverfront are priceless, marina and the nearby forest are… Read more
Let me start by saying this stay was not the first for us, we had two upgraded renovated rooms and stayed 4 nights - good enough for a thorough impression. The property grounds are beautiful and they are the reason to come here. The garden is immaculately maintained, sunsets at the riverfront are priceless, marina and the nearby forest are picturesque. It pains my heart to say that the hotel itself has become a solid three star, lost in the last century. I love the historic aspect of it, however the so called renovated rooms are a mis-match of old and new, giving the impression of a renovation gone wrong, with some face lift, instead of a full revamp. After a two hour wait to get our room we entered a nice large room that was shaking from the noise of the AC unit on the roof. The room was changed, they acknowledged similar issues before but were not eager to give us a similar room. I was told that we needed to downgrade as there were no rooms of our category available. Only after insisting “miraculously” we were given a room of the same category a floor beyond. The sound was still audible in the bathroom but at least it was ok in the room. The fridges in both rooms didn’t work properly. One was brought in. There was no cleaning due to COVID until 3rd night and this was not communicated upon check in. Again, after discussion it was moved to 2nd night instead (no reason to have service on our last day). The room, ceiling, floor are not well sound proofed as a whole: we heard everything above and next to us. Kids jumping somewhere above resulted not only in noise but shaking. Which brings me to the next point. The hotel caters to families with kids mainly. Unfortunately if you are looking for some relaxation in the hotel or at the pool - this is impossible. On Sunday there were probably 50 kids at the pool. Questionable if any social distancing or monitoring of numbers in the pool. The lounge chairs were distanced and disinfected. Given the size of the property, it’d be awesome to consider building an adults or kids only pool. Food - after spending $$$ at the BBQ first night for a subpar food we gave up on the hotel restaurants. There are awesome places a throw away in the village. We were compensated for some of the issues we encountered but I’d rather have a pleasant 5 star stay. Overall, we would still come back for the surroundings but the hotel needs to be brought into this century to keep its luxurious price tag. Read less
Image of the Tripadvisor rating Not good enough

Jul 22, 2020 wings55 Montreal, Canada

This COVID time and we here for a simple getaway, nothing more. After a non-memorable dinner, we returned to our room. And now here I am trying to get a proper connection to Netflix on my IPad. No go, the weakest signal ever. A Fairmont Hotel should be better than that. As the title of this review states, not good enough.
Image of the Tripadvisor rating Lovely place, wonderful staff

Jul 22, 2020 Laurence_Brussels Montreal, Canada

It was our first time there and our first trip since the pandemic started. The hotel is lovely and offers different activities (all safely controlled). The atmosphere is relaxed and cosy. The staff is adorable, makes you feel almost at home. The cocktails and breakfast are really excellent. The woods around and the river in front of you complete… Read more
It was our first time there and our first trip since the pandemic started. The hotel is lovely and offers different activities (all safely controlled). The atmosphere is relaxed and cosy. The staff is adorable, makes you feel almost at home. The cocktails and breakfast are really excellent. The woods around and the river in front of you complete this relaxing atmosphere. We really enjoyed our stay there! Read less
Image of the Tripadvisor rating Steeped in history

Jul 6, 2020 530patrickf Vancouver, Canada

COVID has been the cause for a lot of change in the hotel industry. The Fairmont has been no exception. We had not been to Montebello before and were there on business so chose the Fairmont. The staff are always top notch and the hotel itself is steeped in 90 years of history. Largest log hotel in the world. We manged to get an updated rooms,… Read more
COVID has been the cause for a lot of change in the hotel industry. The Fairmont has been no exception. We had not been to Montebello before and were there on business so chose the Fairmont. The staff are always top notch and the hotel itself is steeped in 90 years of history. Largest log hotel in the world. We manged to get an updated rooms, our friends did not and mentioned how dated it was. Value for money spent was marginal, the room was small even though we apparently got an upgrade. The property itself is beautiful. We would likely return because of the amenities. I believe they did a great job considering the circumstances. Read less