Fairmont Le Chateau Montebello

Montebello, Rural Quebec

The hotel

All the finer things in life come together at Fairmont Le Château Montebello, a showstopper of a hotel in postcard-worthy Montebello Village. It gives you a flavour of Québec’s ‘great outdoors’, with its lakeside setting between Ottawa and Montreal; its Canadian lodge styling; and the fresh air fun in its activity collection, featuring hiking, dogsledding and snowmobiling. It may be the world’s largest log cabin — complete with chalet-inspired deluxe rooms — but its rustic outdoorsy spirit is perfectly matched by VIP extras, that are more ‘luxury’ than ‘lodge’. It’s got all the essentials five star fans expect: an 18-hole golf course, a swanky al fresco pool terrace, a series of high-end dining and drinking venues, and a health club and spa looking out over the marina, river, and forest.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Families
  • Free Parking
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Horse Riding
  • Golf
  • Bicycle Rental
  • Restaurant

Where is it

Situated in the heart of scenic Montebello Village, on the shore of the Ottawa River, approx halfway between Ottawa and Montreal. In the heart of the Quebec wilderness.

Hotel information

211 rooms. All with air-conditioning, telephone, flat-screen TV with in-room pay movies, safe, alarm clock/radio, coffee maker, kettle, mini-fridge, hairdryer, iron and board and bathrobes. Adjoining rooms available on request, rollaway bed CA$35 (payable locally, subject to change). Fairmont Rooms are located on the first and second floors and feature large windows with views of the gardens, with 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Fairmont Rivierview Rooms are located on the first and second floors and feature large windows with views of the Ottawa River. With 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Rooms are located towards the end of the hallways on each floor, with an alcove living area and views of the gardens. With either 1 king-size bed, 2 queen-size beds or 2 double beds and a sofa bed in the living area, sleeping maximum 6 adults or 2 adults and 4 children.

Deluxe Riverview Rooms are located towards the end of the hallways on each floor, with an alcove living area and views of the Ottawa River. With either 1 king-size bed, 2 queen-size beds or 2 double beds and a sofa bed in the living area, sleeping maximum 6 adults or 2 adults and 4 children.

Aux Chantignoles (French cuisine, open for breakfast, lunch and dinner), Golf Club Terrace and Mulligans Bar (open on select days during Golf Season only for for breakfast and lunch throughout the day and a bar in the evenings), Seigneurie Bar (evening bistro fare and cocktails), outdoor grill and seasonal barbecue at Le Riverain Bar. Largest indoor hotel pool in Canada. Fantastic spa* and health club* fitness centre, whirlpool and sauna, and 18-hole golf course. Nature viewing, business centre, shops. In the summer, enjoy tennis courts, hiking, boating*, cycling*, fishing*, horseback riding*, canoes*, activities at the resort, the beach and playground. In the winter, dog-sledding*, sleigh rides*, cross-country skiing* and snowmobiles*. Canada's only Land Rover Experience Driving School*. Kids' club* available during school breaks and the holidays. Complimentary WiFi access available throughout the property. Babysitting*, concierge service, laundry services* and a gift shop. Complimentary self-parking.

*Denotes local charge.

Photo Credit Fairmont Hotels.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1261)
  • Very good (849)
  • Average (365)
  • Poor (173)
  • Terrible (81)
Image of the Tripadvisor rating Superb location

Oct 19, 2020 philippecH5790TW Toulouse, France

Hotel location and architecture are superb, staff is very professional and courteous. We had booked a Luxury king Room with river view: view was indeed superb but room was in need of a major overhaul which a real disappointment, specially given the price. Restaurant food was below expectations for this level of resort.
Image of the Tripadvisor rating Not the fairest Fairmont of them all

Oct 13, 2020 SharenBee Toronto, Canada

With fees and taxes, we paid nearly $40 extra per day for "resort fee". We had wanted to/expected to utilize the resort fully. However, the major things we went there for were not available, namely the kids’ area/arcade, sauna, hot tub, pool (which was closed 2 days we were there, and on days it was available it had only one half accessible and… Read more
With fees and taxes, we paid nearly $40 extra per day for "resort fee". We had wanted to/expected to utilize the resort fully. However, the major things we went there for were not available, namely the kids’ area/arcade, sauna, hot tub, pool (which was closed 2 days we were there, and on days it was available it had only one half accessible and was way over chlorinated to enjoy swimming in), carriage ride (available only 1/7 days and after we were leaving) and upscale dining experiences. While we understand that there is a pandemic underway and controls must be put in place, the fees should reflect that. We certainly did not get our money's worth at all and were very disappointed. Not he "family" resort we were looking for. There is only one restaurant available and not a lot of selection. Breakfast- Yogurt with granola and tea/coffee $22- plus fees, taxes and tip of course. Wow. We had one meal there when we first arrived and did not return: one vegetarian dish + one salad + a small bowl of fruit (ramekin sized seriously) + one appetizer + one alcoholic (rail whiskey) drink for a total of $170. If the food was spectacular, we would have been ok to pay the premium however it was not the case. The quality of the food was not what we have experienced at other Fairmont properties. It was simply a very poor value and sadly not a wonderful experience. We had no hot water for the 5 days we were there. We had maintenance come, we were in touch with the front desk several times and though we did get a small compensation on our final bill, 5 days of cold showers really was not acceptable. Three days after unpacking all our things they said they could have us move to another room, not an upgrade to make up for the inconvenience however, as there were "none available" which was hard to believe as the hotel was at 20% capacity at most. We spent our first evening there unpacking the family and getting everything sorted and settled. Spending our precious vacation time packing up the entire family and having to spend hours reorganizing was not a good solution for us especially without anything to compensate us for the hassle. So we "roughed it" and heated the kettle for the kids to have shallow baths and had cold showers ourselves; not a stellar impression. We made the best of it but really? Fairmont should have done better. We would visit Montebello again as it is beautiful, but I would reconsider staying at this property. The staff are nice but don't make up for the shortfalls we experienced sadly. Check out Parc Omega. Highly recommended. Read less
Image of the Tripadvisor rating Relaxing stay

Oct 12, 2020 WanderlustTO Toronto

Stayed two nights mid-week. My room rate included the buffet breakfast which was delicious. The hotel was fairly quiet when i was there - which i enjoyed. The property is beautiful. I didn't really do any activities except hiking and swimming in the pool, but there was a list of things available (although not sure whether covid impacted what… Read more
Stayed two nights mid-week. My room rate included the buffet breakfast which was delicious. The hotel was fairly quiet when i was there - which i enjoyed. The property is beautiful. I didn't really do any activities except hiking and swimming in the pool, but there was a list of things available (although not sure whether covid impacted what you could do). Read less
Image of the Tripadvisor rating Reliably relaxing

Oct 7, 2020 R6734ITsamb Ottawa, Canada

We're regular visitors and stayed in January 2020 before the need for covid protocols. It's a lovely spot for a winter break. The building is charming, rustic, well cared for, and just beautiful. The staff are very welcoming and helpful. Room sizes vary - we've stayed in larger rooms with lots of space to move around, and smaller spaces that are… Read more
We're regular visitors and stayed in January 2020 before the need for covid protocols. It's a lovely spot for a winter break. The building is charming, rustic, well cared for, and just beautiful. The staff are very welcoming and helpful. Room sizes vary - we've stayed in larger rooms with lots of space to move around, and smaller spaces that are cozier. The rooms are very clean and have lovely bath and shower products. The fireplace lobby is a great place to sit and relax and enjoy a drink, book or just the fire. The hotel is a popular place for meetings and conferences so the lobby can get a bit crowded, noisy and chaotic at times. When the main lobby is busy you can always decamp to one of the seating areas on the second and third levels for a quieter relaxing time. Keeping in mind this was a pre-pandemic stay, the breakfast buffet was an embarrassment of tasty choices, though maybe not great for those with poor impulse control ;-) We had some meals in the bistro, which was very relaxed and the food good (great burgers!). The pool area is gorgeous and a beautiful space to chill out. The sauna is a welcome space after a long hike, ski or run. The grounds have loads of trails for exploring, and it's an easy walk through the woods to nearby shops and restaurants for a change of pace. You're paying that resort fee so you may as well take advantage of it and use the cross-country skis, snowshoes and other equipment and activities included in that fee. Read less
Image of the Tripadvisor rating Twenty-four hours in paradise!

Oct 1, 2020 greerjohnston Ottawa

My husband and I just spent a spectacular night at the Chateau Montebello to celebrate my birthday. With COVID precautions in place, the hotel has just half of its rooms open. I found the crowd density quite pleasant -- there were enough people to make things feel festive, but at the same time, we had many places to ourselves. On the day we… Read more
My husband and I just spent a spectacular night at the Chateau Montebello to celebrate my birthday. With COVID precautions in place, the hotel has just half of its rooms open. I found the crowd density quite pleasant -- there were enough people to make things feel festive, but at the same time, we had many places to ourselves. On the day we arrived, the weather was warm and sunny and the grounds were magnificently groomed. When we arrived in our room at the end of the Papineau wing, I flung my window shutters open to see a crowd of happy loungers relaxing on the terrace below -- they all waved at me in welcome, a delightful way to start. I love the Chateau Montebello because it strikes the perfect balance between posh and rustic. I also love the historic authenticity of the place -- so many politicians and businessmen who were part of Canada's history stayed there and plotted the future. While we only stayed one night, we made the most of it: drinks on the terrace, a lavish dinner, a big room service breakfast then hours of hiking in the forest before we left. This time, we walked the "Lovers Trail," which passes under the rail lines, crosses the Montebello golf course and continues into the forest. I can't recommend this path highly enough. It was so beautiful and well maintained and the trees and rocks are so dramatic, it felt like a stroll through an enchanted forest. Our visit to Chateau Montebello was one of the best birthdays I've ever had. I had no concerns about COVID, the food was marvellous, the hotel and its grounds were impeccable. When I got home, I discovered that I'd left my e-reader in the room. I contacted guest services immediately, they found it and shipped it to me the next day. Who could ask for more? We're already planning a Montebello weekend in January, fingers crossed that COVID doesn't shut everything down. Read less