The St. Regis Toronto

Toronto, Canada

The hotel

This luxury pad could draw in the crowds for its location alone – being close to guidebook-topping Toronto attractions like CN Tower and Scotiabank Arena (which in turn have drawn in the city’s best restaurateurs, entertainment venues, and boutiques). But The St. Regis Toronto is on a quest to be one of the city’s most luxurious locations too, with its spa sanctuary and heated indoor pool, its grand Louix Louis dining venue, the jazz notes and decadent ‘champagne sabering’ of Astor Lounge, and guestrooms that feature decadent décor, oversized rainfall showers and soaking tubs (complete with mirror TV), and floor-to-ceiling windows capturing views of that super-central location.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Babysitting service
  • Room Service
  • Valet parking
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In the heart of downtown Toronto, a short walk from the CN Tower, Scotiabank Arena, Toronto International Film Festival and the shopping, theatre and entertainment district. Transfer time from airport: 45 minutes.

Hotel information

258 rooms and suites. All with air-conditioning, TV, tea/coffee-making facilities, iron and board, mini-fridge, safe and hairdryer. Superior One King Bed Rooms are 550 sq ft and have 1 king-size bed, sleeping maximum 2 adults.

Deluxe One King Bed Rooms are 550 sq ft with views of the city, with 1 king-size bed, sleeping maximum 2 adults.

Superior One Bedroom Suites are 750 sq ft and have separate living room with fireplace, bathroom with oversized rainfall shower and deep-soaking tub and in-mirror TV, with 1 king-size bed, sleeping maximum 2 adults.

LOUIX LOUIS (restaurant and bar located on the 31st floor, open for breakfast, lunch and dinner). Astor Lounge (lobby lounge with music entertainment, open for breakfast, lunch and dinner). Heated indoor swimming pool and whirlpool. The Spa at The St Regis Toronto*. Fitness centre. 24-hour room service*. Babysitting service*. Complimentary WiFi. Valet parking CA$50 plus tax, per day (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1837)
  • Very good (225)
  • Average (65)
  • Poor (32)
  • Terrible (20)
Image of the Tripadvisor rating Loved the St. Regis with a few minor exceptions

Jul 22, 2019 WorldTravelerAsia Los Angeles, California

I brought a group of co workers to the St. Regis last month and for the most part had a wonderful experience. But first, I want to compliment the wonderful staff who were all cheerful and helpful and went out of the way to make us feel welcome. This was formerly a Trump Hotel, and they must have lit sage to purge the Trump memories and did a… Read more
I brought a group of co workers to the St. Regis last month and for the most part had a wonderful experience. But first, I want to compliment the wonderful staff who were all cheerful and helpful and went out of the way to make us feel welcome. This was formerly a Trump Hotel, and they must have lit sage to purge the Trump memories and did a nice redo, and although the decor isn't overly exciting, the rooms are nice and the beds were extremely comfortable. At first I was put in a room that stared into a drab office building (and thats ALL I could see), and as I was going to be in the hotel over two weeks the hotel graciously moved me to a corner room with a view, which made all the difference. For many of the people in my group, myself included, the biggest dislike was the hotel restaurant at breakfast, where service was slow to the point where more than once I got up myself to beg a waiter to pour a cup of coffee -- and food was slow coming out of the kitchen even when there were very few people in the restaurant. And the breakfast prices weren't cheap. After awhile most of us stopped having breakfasts in the hotel as every day there was one of us who had some kind of challenge with the restaurant at breakfast (and this isn't something that normally happens to me--in hundreds of reviews here I don't recall ever mentioning this). Nikki Beach clubs have a rule that the waiters can talk to each other as long as their eyes scan the dining area, and this should be told to the morning breakfast staff. The dinner menu was very expensive and not very interesting---a bit over the top---usually I can find many things on a menu that I want to try but not the hotel restaurant (however the octopus was great as were a few other items but it simply wasn't very interesting). However, the room service menu was wonderful so we ate many room service dinners and maybe over time the hotel restaurant will get more playful with their dinner menu. There was a great beer garden gastro pub a block from the hotel and some nice restaurants nearby. Hotel concierge was wonderful, as was the bell staff and housekeeping and front desk. So kudos to the extremely well trained staff and the amazing beds. Read less
Image of the Tripadvisor rating Disappointed

Jul 21, 2019 Jocelyn M Oshawa, Canada

We we’re excited when we booked the St. Regis through Hotwire. Especially because it listed free breakfast as an included feature of our reservation . When we arrived and inquired about the details they said they would not honour the breakfast because it was hotwire’s mistake. That’s where the disappointment began. Our room while clean had worn… Read more
We we’re excited when we booked the St. Regis through Hotwire. Especially because it listed free breakfast as an included feature of our reservation . When we arrived and inquired about the details they said they would not honour the breakfast because it was hotwire’s mistake. That’s where the disappointment began. Our room while clean had worn dated furniture. Not the end of the world but not what we expected from a five star hotel. On our trip to the pool the elevator broke down and we were stuck inside for 15 minutes on an extremely hot day. No one followed up with us about the ordeal from the hotel dispite saying they would. Later in the evening we discovered the fridge in our room was not working. I will say that every staff member we encountered was very polite and warm. The in hotel restaurant was lovely and our server Mandy M was charming and attentive. I did expect more from a 5 star hotel in terms of guest experience and sadly it wasn’t the luxury visit we were hoping for. Read less
Image of the Tripadvisor rating Wonderful hotel. Early problems were quickly remedied

Jul 18, 2019 hpk2016 Belleville, Ontario

We are Titanium Elite Members and we had booked two nights at this hotel with points and Suite Night Rewards. When we arrived, desk staff were having problems with our reservation and eventually admitted that, for some reason, our suite was no longer available. Alejandra, the front desk manager, stepped in with apologies and action. She told us… Read more
We are Titanium Elite Members and we had booked two nights at this hotel with points and Suite Night Rewards. When we arrived, desk staff were having problems with our reservation and eventually admitted that, for some reason, our suite was no longer available. Alejandra, the front desk manager, stepped in with apologies and action. She told us that we would have our booked suite for the second night and that she would refund the points that I had used for the first night of the reservation. Plus, she would cover our breakfast for those two mornings. Our first night room was large and comfortable and the second night suite was quite remarkable and worth waiting for. Breakfast on the 31st floor was excellent along with attentive service. The pool was exceptional. Warm, clean and long enough for a good swim. The area around the pool was well appointed and there was wonderful light pouring in through the windows. This was our first stay at the St Regis. We will be back. Read less
Image of the Tripadvisor rating Lovely Stay & Lovely staff!

Jul 18, 2019 Quackerjacks Saint John, Canada

Upon check-in Mary was an absolute doll and made sure everything was looked after. Room was spacious with an amazing bathroom! The lobby has been completely redone and has the St Regis feel with the Astor lounge in behind which is lovely to have a drink at. It switches all day as the time changes. Coffee, wine, champagne - You've got it!… Read more
Upon check-in Mary was an absolute doll and made sure everything was looked after. Room was spacious with an amazing bathroom! The lobby has been completely redone and has the St Regis feel with the Astor lounge in behind which is lovely to have a drink at. It switches all day as the time changes. Coffee, wine, champagne - You've got it! Pool is lovely - They also have a wonderful House Car to get dropped off in the downtown location. All and all - It was a wonderful stay and I would HIGHLY recommend this property to anyone! Read less
Image of the Tripadvisor rating Amazing hotel

Jul 10, 2019 Marion G

Stayed here for one night, the room was amazing, modern, chic and soooo comfortable! People are very nice and helpful. The swimming pool on the 31st floor is lovely and really worth it. I recommend with no doubt.