The St. Regis Toronto

Toronto, Canada

The hotel

This luxury pad could draw in the crowds for its location alone – being close to guidebook-topping Toronto attractions like CN Tower and Scotiabank Arena (which in turn have drawn in the city’s best restaurateurs, entertainment venues, and boutiques). But The St. Regis Toronto is on a quest to be one of the city’s most luxurious locations too, with its spa sanctuary and heated indoor pool, its grand Louix Louis dining venue, the jazz notes and decadent ‘champagne sabering’ of Astor Lounge, and guestrooms that feature decadent décor, oversized rainfall showers and soaking tubs (complete with mirror TV), and floor-to-ceiling windows capturing views of that super-central location.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Babysitting service
  • Room Service
  • Valet parking
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In the heart of downtown Toronto, a short walk from the CN Tower, Scotiabank Arena, Toronto International Film Festival and the shopping, theatre and entertainment district. Transfer time from airport: 45 minutes.

Hotel information

258 rooms and suites. All with air-conditioning, TV, tea/coffee-making facilities, iron and board, mini-fridge, safe and hairdryer. Superior One King Bed Rooms are 550 sq ft and have 1 king-size bed, sleeping maximum 2 adults.

Deluxe One King Bed Rooms are 550 sq ft with views of the city, with 1 king-size bed, sleeping maximum 2 adults.

Superior One Bedroom Suites are 750 sq ft and have separate living room with fireplace, bathroom with oversized rainfall shower and deep-soaking tub and in-mirror TV, with 1 king-size bed, sleeping maximum 2 adults.

LOUIX LOUIS (restaurant and bar located on the 31st floor, open for breakfast, lunch and dinner). Astor Lounge (lobby lounge with music entertainment, open for breakfast, lunch and dinner). Heated indoor swimming pool and whirlpool. The Spa at The St Regis Toronto*. Fitness centre. 24-hour room service*. Babysitting service*. Complimentary WiFi. Valet parking CA$50 plus tax, per day (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1886)
  • Very good (235)
  • Average (74)
  • Poor (33)
  • Terrible (23)
Image of the Tripadvisor rating What were you disappointed about?

Feb 25, 2020 theguyfromthatonebar St. Catharines, Canada

St. Regis Toronto, formerly known as the Trump Hotel Toronto, Adelaide Toronto. me and my girlfriend gave this hotel 10 out of 11 and I’ll tell you why. We arrived there around 4pm. I had noticed something immediately. Oh, that’s a tiny lobby. Consider the hotel is located in an expensive area in Toronto. The front desk table is a bit small as… Read more
St. Regis Toronto, formerly known as the Trump Hotel Toronto, Adelaide Toronto. me and my girlfriend gave this hotel 10 out of 11 and I’ll tell you why. We arrived there around 4pm. I had noticed something immediately. Oh, that’s a tiny lobby. Consider the hotel is located in an expensive area in Toronto. The front desk table is a bit small as well, it only fits 2 people and it’s right in front of a restaurant. Oddly I don’t blame them, I blame Trump Toronto for designing such a small lobby. Let’s talked about the room, I booked a room with 2 double beds with the employee rate which costed me about $210 after tax. Guest what they did? They upgraded to a deluxe corner suite. You’ve gotta be kidding me! The room was fantastic, everything about it was brilliant. Room was very comfortable as well. I’ve got to mention about the butler service, our butler Grant did a magnificent job. Oh, have I told you about the actual price for the room, it’s about 1 grand after tax. As a fellow front desk Associate I’d never give such an expensive upgrade to an employee unless we oversold the room type, but hey that’s very nice of them. Read less
Image of the Tripadvisor rating Very disappointed

Feb 20, 2020 Samdyredm1

This hotel should not be branded as a st Regis . Poor service. Lumpy bed. Lumpy pillows. Threadbare furniture in rooms. Awkward and unwelcoming public spaces. Lobby feels like a bus station. Great location for business. The lobby lounge is very small with limited seating though the decor was updated. Sadly room decor is very dated and a tad run… Read more
This hotel should not be branded as a st Regis . Poor service. Lumpy bed. Lumpy pillows. Threadbare furniture in rooms. Awkward and unwelcoming public spaces. Lobby feels like a bus station. Great location for business. The lobby lounge is very small with limited seating though the decor was updated. Sadly room decor is very dated and a tad run down Read less
Image of the Tripadvisor rating It’s the staff and the little things that make the difference

Feb 19, 2020 talula77London Toronto, Canada

I have stayed at the St. Regis Toronto many, many times. Sometimes for business, sometimes pleasure. The hotel itself has gone through many changes with a new name (Trump-Adelaide-St. Regis) and lots of ongoing renovation. The hotel WILL be great. The location is excellent. My first stay at the property was not a pleasant one *but* they made… Read more
I have stayed at the St. Regis Toronto many, many times. Sometimes for business, sometimes pleasure. The hotel itself has gone through many changes with a new name (Trump-Adelaide-St. Regis) and lots of ongoing renovation. The hotel WILL be great. The location is excellent. My first stay at the property was not a pleasant one *but* they made up for the mistakes and I want to point out that there are some excellent staff at the hotel - since then Alejandra has always gone above and beyond to make each stay special for me. She should be regarded and rewarded for her hard work and dedication! It is people like her who keep me coming back to the property. Thank you Alejandra for all that you do for your hotel guests :) Read less
Image of the Tripadvisor rating Great room, super pool and hot tub, excellent staff. Poor restaurant experience and uncomfortable bar.

Feb 9, 2020 tracey c Toronto, Canada

The rooms at the St Regis Toronto are glamorous, large and comfortable. The beds and linens are great and I love the auto light system. Bathroom is great size. Odd though, having a phone mounted on the wall right beside the toilet (maybe the 80s are calling). Personally don’t love the rain shower head but toiletries were very nice. Turn down… Read more
The rooms at the St Regis Toronto are glamorous, large and comfortable. The beds and linens are great and I love the auto light system. Bathroom is great size. Odd though, having a phone mounted on the wall right beside the toilet (maybe the 80s are calling). Personally don’t love the rain shower head but toiletries were very nice. Turn down service was amazing. Pool was a good size and temp but disappointed chilled face towels were not replenished promptly. What is uncomfortable and odd is having to walk by the restaurant in your pool robe to get there! Stop this! Not worthy of the property. The hot tub was slightly cloudy so that needs looking at please. Afternoon tea, was sadly a disappointment. As is the Astor bar. Uncomfortable chairs, tables too small, way over priced for the experience. Lobster was too dry and bun stale, dessert pastries were nice, p and j with pate was disgusting and clearly everyone agreed as every table I could see left it, the white bread it was smeared on was stale. Give afternoon tea a pass. Only saving grace was staff. Really tried very hard and even got us new chairs. Our waitress was lovely and did a great job explaining teas. Well done staff. Environment and food however puts this afternoon WAY below experience in various Fairmonts. Champagne sabreing ritual was hilarious when the gentleman in charge announced it came from the Astor’s who “died in the PACIFIC OCEAN when the Titantic went down”. He tried! Fun to watch though. Only bad experience in the weekend was Louis Louis restaurant. TERRIBLE customer service and bad food in a very uncomfortable environment. The server was rude when I asked what Fevertree tonic they served. She announced “ there is only one kind of tonic and it’s called plain” I asked if it was Mediterranean or Indian. Snarky response was “ it’s plain I said”...I eventually received said “plain tonic” that was Indian. Ordered 3 apps and was politely told they were small. Boy she was right about that at least! Sadly didn’t tell me how terrible they were. We decided not to continue dinner based on the quality of apps and service. The restaurant/bar was beautiful visually. It would be an amazing bar or amazing restaurant but is failing trying to be both. Choose and excel at the choice. So rooms, and staff (with exception of one waitress), were incredible and size of pool keep this a 5 star. Won’t however get my next trip based on restaurant and bars. Public areas are important for guests. Calling the Astor a lounge is really a stretch. It’s a lobby with a bar. Ritz will be next stay when looking for a property of this caliber. Read less
Image of the Tripadvisor rating Excellent Stay. Busy Hotel

Feb 4, 2020 Ahmed A Abu Dhabi, United Arab Emirates

The St. Regis brand always lives up to its luxury reputation. This one is no different. The elegance in the details can be easily spotted in the lobby, room and restaurant serving breakfast. The Hotel is centrally located and is a walking distance to many of Toronto’s attractions. We stayed in a 1 bedroom suite and it was very spacious and nicely… Read more
The St. Regis brand always lives up to its luxury reputation. This one is no different. The elegance in the details can be easily spotted in the lobby, room and restaurant serving breakfast. The Hotel is centrally located and is a walking distance to many of Toronto’s attractions. We stayed in a 1 bedroom suite and it was very spacious and nicely decorated. The furniture, however, can do with a facelift. That being said, it is not an issue at all. Sleep quality, in-room dining, cleaning service and concierge were right on spot! We traveled with a one year old daughter, and I can say the Hotel is baby friendly. The furniture, however, in our room can be tricky with all the corners and glass tables. Just need to be careful  Finally, this is a very busy Hotel. Being in the downtown area, it is always busy with people going in and out, event happening day and night, and may get loud or congested in the lobby area and the elevators. Just something to keep in mind. Read less