Black Rock Oceanfront Resort

Ucluelet, Vancouver Island

The hotel

Reflecting the passion of the Pacific is not something that the Black Rock resort takes lightly and if you’re fond of swollen seas, cosy nooks and plenty of indulgence, then you’ll find it all here in bucket-loads. This is one of the finest oceanfront properties on Vancouver Island and from the natural light-enticing architecture to the spiritually-uplifting spa services; the whole experience is all about harnessing that awesome organic energy. Fine dining at the Fetch Restaurant, splendid cotching at the Float Lounge and one of the most incredible terrace areas ever, all do their utmost to compliment the superb natural environment.

Amenities

  • Bar
  • Swimming Pool
  • Hot tub
  • Free Parking
  • Safety Deposit Box
  • Internet Access
  • Restaurant

Where is it

This wonderful retreat can be found in the oceanside village of Ucluelet which is 3 km north of Barkley Sound and 40 km from Tofino on Vancouver Island. Transfer time from Vancouver Airport including ferry crossing: 5 hours 30 minutes.

Hotel information

133 modern studios and suites. All with floor-to-ceiling windows, gas fireplaces, private balconies, heated-slate bathroom floors, kitchens or kitchenette with mini-fridge and microwave, complimentary WiFi access, flat-screen cable TV, DVD player, clock/radio/iPod docking station, coffee maker, safe, eco-bath products and sofa bed. Studio Lodge Rooms with 1 king-size bed, sleeping maximum 2 adults.

1-Bedroom Lodges are spacious suites with a separate living room, dining table and a furnished balcony where views of the West Coast can be admired. These lodges have 1 king-size bed and 1 double sofa bed, sleeping maximum 4 adults or 2 adults and 2 children.

2-Bedroom Adjoining Lodges are ideal for larger groups that require some more space. These lodges are equipped with 2 king-size beds and 1 double sofa bed, sleeping maximum 6 people.

2 restaurants: Float Lounge (open daily for breakfast, lunch and dinner; also offering sushi and lounge fare) and Fetch Restaurant (open daily for breakfast, lunch and dinner, West Coast cuisine). Outdoor plunge pool and hot tub. Drift Spa* (massages, scrubs, facials and other body treatments) with hydrotherapy tub. Water sports*. Wildlife tours are also available*. Complimentary car parking.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1063)
  • Very good (496)
  • Average (221)
  • Poor (96)
  • Terrible (67)
Image of the Tripadvisor rating Poor customer service

Mar 10, 2020 Ricardo131313 Vancouver, Canada

The hotel itself has a great location and perfect for our three day get-away watching the waves crashing all around us. I agree with several reviews that the food in the restaurant and bar was poor value for money and very greasy. We ended up going out of the hotel for our meals after the first night. My big complaint was about the customer… Read more
The hotel itself has a great location and perfect for our three day get-away watching the waves crashing all around us. I agree with several reviews that the food in the restaurant and bar was poor value for money and very greasy. We ended up going out of the hotel for our meals after the first night. My big complaint was about the customer service AFTER we left the hotel. I paid our bill on my credit card when we checked out and was surprised to find an additional charge on my credit card statement on the day following our departure. I phoned the hotel and was told that it was for the bottle of wine from our room that we drank! This was totally false and we didn’t touch any wine from our room. We did see one bottle of white wine in the room when we arrived, and it was still there when we left. Apparently, there should have been a bottle of white PLUS a bottle of red in the room. How would we know that there was a bottle short to start with? The manager offered a weak apology when I phoned and stated to me that they had every right to add the charge to our credit card, even after we had left the hotel. No phone call to explain the charge. Just a weak excuse stating that they had made some recent internal change regarding which department was responsible for restocking the wine in the room. I was struck by the insincerity of the response from the manager. He did reverse the charge, but his attitude was hardly re-assuring that it would not happen again. Future guests be warned and check your credit card statement after you leave. This will likely happens again! The bath tub was also not cleaned once during our 3 day stay, even after declining the offer of no housekeeping for a $10 credit. Read less
Image of the Tripadvisor rating Great Location for Fall and Winter Storm Watching

Mar 9, 2020 PhilB09 Victoria, Canada

We first visited this property in November 2019. We enjoyed it so much we returned in early March 2020. Our room was again amazing and we found the resort staff to be friendly and engaging. We will definitely be back again this fall.
Image of the Tripadvisor rating Refuge and Respite in the Rain.....and Sun

Mar 7, 2020 Darlene M Alpharetta

It was quite wonderful to return to Black Rock Resort after a few years' absence. Also wonderful to introduce Canadian friends to the resort. And, also wonderful that Black Rock was the setting to celebrate another Canadian friend's birthday. I worked with Dessert Chef Samantha on a special dessert. And Brian, food/beverage director, was quite… Read more
It was quite wonderful to return to Black Rock Resort after a few years' absence. Also wonderful to introduce Canadian friends to the resort. And, also wonderful that Black Rock was the setting to celebrate another Canadian friend's birthday. I worked with Dessert Chef Samantha on a special dessert. And Brian, food/beverage director, was quite helpful throughout our stay. Front desk staff very friendly and courteous. Four of the six of us stayed in a 2-BR trail suite, which I had chosen to maximize my storm watching. Love the large bathrooms. Happy Hour in the bar certainly put us in a good mood! Two dinners are eaten in Currents restaurant. Food was delicious each time, but there were some missteps on both occasions. Particularly for the birthday dinner celebration, the timing of courses was off. Fortunately, we had no where else to be! And Black Rock Resort is a terrific location when you just "want to be." Read less
Image of the Tripadvisor rating Midweek Get Away

Mar 5, 2020 pkhansen2016 Kelowna, Canada

My wife and I just enjoyed a couple nights in a one bedroom suite at the Black Rock Resort . We took advantage of the Relax Spa Package which included two luxurious robes (white), Sea Kelp bath salts to be used in the large soaker tub and a $100 gift card which we used for a light lunch and a breakfast. We loved our spacious room with a well… Read more
My wife and I just enjoyed a couple nights in a one bedroom suite at the Black Rock Resort . We took advantage of the Relax Spa Package which included two luxurious robes (white), Sea Kelp bath salts to be used in the large soaker tub and a $100 gift card which we used for a light lunch and a breakfast. We loved our spacious room with a well stocked kitchen, and a large bathroom with a separate shower and soaker tub. The best part is the large windows and the VIEW! You look out at the waves and surf crashing on the rocks in the bay in front of you. We slept with the window open one night and fell asleep to the waves. We found the staff very friendly and enjoyed talking to them about life in Ukluelet and their special part of the world. One of our favourite experiences was the Wild Pacific Trail which is right next to the resort. Even though it was a drizzly day the trail is absolutely beautiful. It was supposed to to be a two hour hike but we took about three because we stopped a every view point. The hike is free but we gladly put some money in the donation box at the end. We did not use the spa but you can tell that it would be a world class spa. The best part of the resort is the view, warm staff and grand modern decor. The worst part is the that we did not stay long enough. I would recommend at least 3-4 nights to enjoy the resort and surrounding area. Thank you Black Rock Resort! Read less
Image of the Tripadvisor rating It was fine

Mar 5, 2020 Christine P Vancouver, Canada

We have just returned from our stay at the Blackrock Resort. (Tuesday February 25th – Friday February 28th) They Black Rocks location is perfect! Close to great walking trails, restaurants and a new brew pub. From our perspective our stay was fine, not great not poor just fine. We are aware that it is off season and you are probably operating… Read more
We have just returned from our stay at the Blackrock Resort. (Tuesday February 25th – Friday February 28th) They Black Rocks location is perfect! Close to great walking trails, restaurants and a new brew pub. From our perspective our stay was fine, not great not poor just fine. We are aware that it is off season and you are probably operating with skeleton staff, however there were enough miss steps that we would probably not return. When we arrived, our room was ready, and we proceeded to unpack. Imagine my surprise when I opened that nightstand drawer and found three used Kleenex. With the heightened importance of cleanliness and the importance of washing hands and disposing of items such as Kleenex this was alarming. I called the front desk, and someone did come immediately to clean the drawer and collect the Kleenex. I still wonder how truly clean our room was. We finished unpacking and thought we would go to your lounge and watch the hockey game on one of the two TVS. Nope the TVS were not working. Our first full day in Ucluelet we ventured out to explore the sites and enjoy what Ucluelet had to offer. We returned to our room around 4:00 and our room was still not cleaned so that made it awkward to relax in our room not knowing when the room attendant would be arriving to clean our room. Service in the lounge was again fine. But the wine prices were outrageous. For example, a bottle of Cedar Creek Chardonnay retails for $18.99 at the BCLB they sell it for $60.00 that is a 300% mark up. If you choose to have a 6oz glass $16.00. We had dinner in the restaurant the last night of our stay. Even though the restaurant was empty I thought it may be a good idea to make a reservation so we could have a nice table. I was told I could make a reservation but could not request a specific table or type of table. So, I did not make a reservation and we did land up with a “fine” table. Service was slow, the food was ok, after we finished our meal, we sat with dirty dishes in front of us for almost nine minutes. I don’t recall anyone asking us how we were enjoying our stay, maybe they did not care. I did write an email tom the General Manager and to the Guest Services Manager. It has been almost a week and I have not received a reply, guess I was right they do not care. Read less