Fairmont Empress

Victoria, Vancouver Island

The hotel

Over 100 years old, this legendary hotel is the symbolic centrepiece of Victoria and exudes regal grandeur in abundance. Beneath the ivy-clad walls and chateau-style architecture, however, you’ll find only the most modern of amenities, ensuring an extremely comfortable stay. A lavish afternoon tea is served in the magnificent Tea Lobby, surrounded by handcrafted tapestries and polished hardwood floors and is a local tradition not to be missed. The Empress Room serves classic cuisine with an eclectic twist which will tantalise even the most discerning of taste buds. For a delicious curry buffet, head to the Bengal Lounge, which takes inspiration from Queen Victoria’s role as the Empress of India. There’s also an impressive martini menu, so enjoy! The Veranda overlooks the Inner Harbour and is the perfect place to relax with a drink and a light lunch before embarking on more sightseeing. Other amenities at the hotel include a lovely indoor swimming pool, a children’s wading pool and fitness centre. The Willow Stream Spa is an oasis of peace and serenity with treatments galore to leave you feeling truly pampered and in the peak of health.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In Downtown Victoria overlooking the spectacular Inner Harbour.

Hotel information

464 rooms and suites in 1 building. All with air-conditioning, satellite TV, telephone, WiFi access*, tea/coffee-making facilities, safe, bathrobes, hairdryer and iron and board. Fairmont Rooms have views of the city or inner courtyard and either 1 king-size bed, 1 queen-size bed, 2 double beds or 2 twin beds, sleeping maximum 4 adults or 2 adults and 2 children.

Fairmont Harbour View Room with 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Room with city or inner courtyard views, 1 king-size bed, 1 queen-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Harbour View with stunning views of Victoria's inner harbour, 1 king-size bed, 1 queen-size bed or 2 queen-size beds, sleeping maximum 2 adults.

Signature Rooms are particularly spacious with 1 king-size bed, sleeping maximum 2 adults.

Signature Harbour View Rooms are recently renovated with spectacular views of Victoria's sparkling Inner Harbour and 1 king-size bed, sleeping maximum 2 adults.

Fairmont Gold Rooms are located on the 1st, 2nd, 3rd and 4th floors of the hotel with views across the city and 1 king-size bed, sleeping maximum 2 adults. These rooms benefit from private check-in and access to the exclusive Fairmont Gold Lounge which offers Continental breakfast, tea and coffee and complimentary evening canapés.

Fairmont Gold Spacious Rooms are newly renovated with exclusive services including complimentary breakfast, cocktail canapés, private check-in, and access to the harbor view Fairmont Gold Lounge. 1 king-size bed or 2 queen-size beds, sleeping maximum 2 adults.

Fairmont Gold Harbour View Rooms are newly renovated, offer spectacular views of Victoria's sparkling Inner Harbour along with exclusive services including complimentary breakfast, cocktail canapés, private check-in, and access to the harbor view Fairmont Gold Lounge. 1 king-size bed, sleeping maximum 2 adults.

Q at The Empress (oen for breakfast, lunch and dinner). Q Bar (open from 11:00am–1:00am). Afternoon tea in the Tea at the Empress. Fitness centre with indoor heated swimming pool, children’s wading pool, indoor heated whirlpool, sauna and gym with cardio equipment and free weights. Willow Stream Spa* and nail boutique*. Bike rental*. Gift shops. 24-hour room service*. Babysitting* (reservations required). Concierge. Laundry/dry cleaning service*. Overnight self-parking CA$0 per day (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
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  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2638)
  • Very good (1234)
  • Average (564)
  • Poor (274)
  • Terrible (144)
Image of the Tripadvisor rating Reflecting during Covid lockdown on a wonderful experience

May 27, 2020 Barbara M Ireland

As I sit here in Covid isolation I was recalling past holidays. One that hit the high spot was my trip to Victoria, Vancouver Island during October 2019. I had enjoyed my stay so much that I decided I should top it all with a farewell visit to the Fairmont Empress Hotel and try their renowned Empress gin - I deserved it, it had rained a lot! … Read more
As I sit here in Covid isolation I was recalling past holidays. One that hit the high spot was my trip to Victoria, Vancouver Island during October 2019. I had enjoyed my stay so much that I decided I should top it all with a farewell visit to the Fairmont Empress Hotel and try their renowned Empress gin - I deserved it, it had rained a lot! What a fantastic idea that turned out to be! I was brought to one of the best seats in the bar, with a view out to the harbour, as well as being able to see everything that was happening around me - perfect! While I was sipping the delicious purple gin, my waitress asked me if I'd like to have an Empress chocolate cake, courtesy of the bar manager - how could I refuse such a kind, generous offer? It was sublime - the real icing on the cake and made my visit to the Fairmont Empress such a memorable one. A big thank you to the bar manager and also to the staff for making my visit so wonderful. Read less
Image of the Tripadvisor rating Outstanding

Mar 22, 2020 344jeannal Wichita, Kansas

What can I say! The outside of the hotel was simply breathtaking, flowers everywhere beautifully groomed gardens, the hotel itself was amazing the majestic exterior has old world charm on overload. Originally when we were looking for a place for an overnight stay I referred to reviews here on TripAdvisor, with several that said it needed updating… Read more
What can I say! The outside of the hotel was simply breathtaking, flowers everywhere beautifully groomed gardens, the hotel itself was amazing the majestic exterior has old world charm on overload. Originally when we were looking for a place for an overnight stay I referred to reviews here on TripAdvisor, with several that said it needed updating and there wasn’t working air conditioning, but I was willing to give it a chance, we were certainly glad! We had a room that had amazing views of the government building, and the harbor, and can’t describe how beautiful it was all lit up at night. The room was on the small side, as well as the bathroom but it was totally modern amenities. I definitely recommend to anyone making a trip to Victoria Read less
Image of the Tripadvisor rating Loved the Fairmont Empress!

Mar 17, 2020 Holly L Spring, Texas

Such a lovely hotel in such a beautiful location! The hotel is wonderful, and the staff is so friendly and helpful. We really loved the Gold lounge, and the spa was wonderful. We would definitely stay here again!
Image of the Tripadvisor rating Wonderful hotel, great service!

Mar 16, 2020 Jane r Vancouver, Canada

My sister and I have just returned from a one night's stay at this great hotel. It was a birthday treat and we were delighted to be told that the room we booked had been upgraded to a great harbour view, the personalized note and chocolates were a lovely touch. The room was large, clean and well equipped with a mini fridge, coffee maker and… Read more
My sister and I have just returned from a one night's stay at this great hotel. It was a birthday treat and we were delighted to be told that the room we booked had been upgraded to a great harbour view, the personalized note and chocolates were a lovely touch. The room was large, clean and well equipped with a mini fridge, coffee maker and bottled water. I had stayed there a few years ago before it had been refurbished, the new style is different but the hotel still retains it's former grandness. We ate breakfast there which was all very good. The staff were very welcoming and friendly, I would highly recommend this lovely hotel. Read less
Image of the Tripadvisor rating Everyone is royalty at the Empress

Mar 14, 2020 Angela_LeFebvre

The building is beautiful and full of colonial and Indigenous history. The genuine warm welcome given by every single staff made me feel like royalty. I was greeted outside and helped into the building. I never had to open a door and wonder where I might need to go. The staff were engaged and interested in how they could make my stay even better.… Read more
The building is beautiful and full of colonial and Indigenous history. The genuine warm welcome given by every single staff made me feel like royalty. I was greeted outside and helped into the building. I never had to open a door and wonder where I might need to go. The staff were engaged and interested in how they could make my stay even better. Quite frankly, I was spoiled, and I enjoyed it to the fullest. Read less