Fairmont Empress

Victoria, Vancouver Island

The hotel

Over 100 years old, this legendary hotel is the symbolic centrepiece of Victoria and exudes regal grandeur in abundance. Beneath the ivy-clad walls and chateau-style architecture, however, you’ll find only the most modern of amenities, ensuring an extremely comfortable stay. A lavish afternoon tea is served in the magnificent Tea Lobby, surrounded by handcrafted tapestries and polished hardwood floors and is a local tradition not to be missed. The Empress Room serves classic cuisine with an eclectic twist which will tantalise even the most discerning of taste buds. For a delicious curry buffet, head to the Bengal Lounge, which takes inspiration from Queen Victoria’s role as the Empress of India. There’s also an impressive martini menu, so enjoy! The Veranda overlooks the Inner Harbour and is the perfect place to relax with a drink and a light lunch before embarking on more sightseeing. Other amenities at the hotel include a lovely indoor swimming pool, a children’s wading pool and fitness centre. The Willow Stream Spa is an oasis of peace and serenity with treatments galore to leave you feeling truly pampered and in the peak of health.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In Downtown Victoria overlooking the spectacular Inner Harbour.

Hotel information

464 rooms and suites in 1 building. All with air-conditioning, satellite TV, telephone, WiFi access*, tea/coffee-making facilities, safe, bathrobes, hairdryer and iron and board. Fairmont Rooms have views of the city or inner courtyard and either 1 king-size bed, 1 queen-size bed, 2 double beds or 2 twin beds, sleeping maximum 4 adults or 2 adults and 2 children.

Fairmont Harbour View Room with 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Room with city or inner courtyard views, 1 king-size bed, 1 queen-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Harbour View with stunning views of Victoria's inner harbour, 1 king-size bed, 1 queen-size bed or 2 queen-size beds, sleeping maximum 2 adults.

Signature Rooms are particularly spacious with 1 king-size bed, sleeping maximum 2 adults.

Signature Harbour View Rooms are recently renovated with spectacular views of Victoria's sparkling Inner Harbour and 1 king-size bed, sleeping maximum 2 adults.

Fairmont Gold Rooms are located on the 1st, 2nd, 3rd and 4th floors of the hotel with views across the city and 1 king-size bed, sleeping maximum 2 adults. These rooms benefit from private check-in and access to the exclusive Fairmont Gold Lounge which offers Continental breakfast, tea and coffee and complimentary evening canapés.

Fairmont Gold Spacious Rooms are newly renovated with exclusive services including complimentary breakfast, cocktail canapés, private check-in, and access to the harbor view Fairmont Gold Lounge. 1 king-size bed or 2 queen-size beds, sleeping maximum 2 adults.

Fairmont Gold Harbour View Rooms are newly renovated, offer spectacular views of Victoria's sparkling Inner Harbour along with exclusive services including complimentary breakfast, cocktail canapés, private check-in, and access to the harbor view Fairmont Gold Lounge. 1 king-size bed, sleeping maximum 2 adults.

Q at The Empress (oen for breakfast, lunch and dinner). Q Bar (open from 11:00am–1:00am). Afternoon tea in the Tea at the Empress. Fitness centre with indoor heated swimming pool, children’s wading pool, indoor heated whirlpool, sauna and gym with cardio equipment and free weights. Willow Stream Spa* and nail boutique*. Bike rental*. Gift shops. 24-hour room service*. Babysitting* (reservations required). Concierge. Laundry/dry cleaning service*. Overnight self-parking CA$0 per day (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2594)
  • Very good (1225)
  • Average (560)
  • Poor (269)
  • Terrible (142)
Image of the Tripadvisor rating Location and Style

Nov 20, 2019 bwest57 South Carolina

The Empress is located on the harbor offering beautiful views. It is convenient to town so you can walk to dinner each night. The concierge offered us great options both nights. The staff was very attentive and the rooms are very nicely appointed. We used the indoor pool and locker rooms. The pool is beautiful. I loved my stay at the Empress- the… Read more
The Empress is located on the harbor offering beautiful views. It is convenient to town so you can walk to dinner each night. The concierge offered us great options both nights. The staff was very attentive and the rooms are very nicely appointed. We used the indoor pool and locker rooms. The pool is beautiful. I loved my stay at the Empress- the charm, the service, everything was wonderful and what you would expect. I hope to return. Read less
Image of the Tripadvisor rating fabulous stay in an iconic hotel

Nov 19, 2019 GloriaL2164

amazing service as always. hotel looks amazing post renovation. so central to everything - from the parliament building, BC museum, to shops and restaurants. terrific blend of classic, historic hotel with modern conveniences.
Image of the Tripadvisor rating Happy Birthday to me!

Nov 18, 2019 MamaSuki Vancouver, Washington

I was surprised by my husband with a quick get away, but even more (happily) surprised by our experience. From the moment we stepped in the door, we were warmly welcomed by a wonderful staff. We enjoyed the in room dining. Again the staff was attentive, prompt, pleasant and wonderful! Our suite on the sixth floor offered a wonderful view of… Read more
I was surprised by my husband with a quick get away, but even more (happily) surprised by our experience. From the moment we stepped in the door, we were warmly welcomed by a wonderful staff. We enjoyed the in room dining. Again the staff was attentive, prompt, pleasant and wonderful! Our suite on the sixth floor offered a wonderful view of the harbor. Have I used the word ‘wonderful’ too many times? Well, it is, wonderful and civilized. What an elegant treat, one that will be a treasured memory! We will definitely return, sooner than later. Read less
Image of the Tripadvisor rating Perfect Getaway

Nov 17, 2019 Jaime222015 Edmonton, Canada

Coming from Alberta we are used to paying Fairmont prices at older, dated establishments in Banff and Jasper, but the Empress has all the charm of the previous era with the comfort and luxury of a modern update. You pay a reasonable amount for the luxury that you receive. The staff were wonderful, they definitely went above and beyond to make… Read more
Coming from Alberta we are used to paying Fairmont prices at older, dated establishments in Banff and Jasper, but the Empress has all the charm of the previous era with the comfort and luxury of a modern update. You pay a reasonable amount for the luxury that you receive. The staff were wonderful, they definitely went above and beyond to make sure we were comfortable. I specifically appreciated Yuki, who brought us our breakfast everyone morning with efficiency, warmth, and professionalism. The food was delicious. We did not use the Q restaurant, but we had a decent amount of room service and enjoyed the cocktail bar downstairs. We could not have asked for a better trip and I only wish we could have stayed longer. Read less
Image of the Tripadvisor rating Succesful trip

Nov 14, 2019 10ssantos

The trip was beyond my expectation. The room and the ammenities are really beautiful and clean. I really recommend this hotel. You will not gonna waste your money if you choose Empress Hotel. I would definitely come back.