Fairmont Empress

Victoria, Vancouver Island

The hotel

Over 100 years old, this legendary hotel is the symbolic centrepiece of Victoria and exudes regal grandeur in abundance. Beneath the ivy-clad walls and chateau-style architecture, however, you’ll find only the most modern of amenities, ensuring an extremely comfortable stay. A lavish afternoon tea is served in the magnificent Tea Lobby, surrounded by handcrafted tapestries and polished hardwood floors and is a local tradition not to be missed. The Empress Room serves classic cuisine with an eclectic twist which will tantalise even the most discerning of taste buds. For a delicious curry buffet, head to the Bengal Lounge, which takes inspiration from Queen Victoria’s role as the Empress of India. There’s also an impressive martini menu, so enjoy! The Veranda overlooks the Inner Harbour and is the perfect place to relax with a drink and a light lunch before embarking on more sightseeing. Other amenities at the hotel include a lovely indoor swimming pool, a children’s wading pool and fitness centre. The Willow Stream Spa is an oasis of peace and serenity with treatments galore to leave you feeling truly pampered and in the peak of health.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In Downtown Victoria overlooking the spectacular Inner Harbour.

Hotel information

464 rooms and suites in 1 building. All with air-conditioning, satellite TV, telephone, WiFi access*, tea/coffee-making facilities, safe, bathrobes, hairdryer and iron and board. Fairmont Rooms have views of the city or inner courtyard and either 1 king-size bed, 1 queen-size bed, 2 double beds or 2 twin beds, sleeping maximum 4 adults or 2 adults and 2 children.

Fairmont Harbour View Room with 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Room with city or inner courtyard views, 1 king-size bed, 1 queen-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Harbour View with stunning views of Victoria's inner harbour, 1 king-size bed, 1 queen-size bed or 2 queen-size beds, sleeping maximum 2 adults.

Signature Rooms are particularly spacious with 1 king-size bed, sleeping maximum 2 adults.

Signature Harbour View Rooms are recently renovated with spectacular views of Victoria's sparkling Inner Harbour and 1 king-size bed, sleeping maximum 2 adults.

Fairmont Gold Rooms are located on the 1st, 2nd, 3rd and 4th floors of the hotel with views across the city and 1 king-size bed, sleeping maximum 2 adults. These rooms benefit from private check-in and access to the exclusive Fairmont Gold Lounge which offers Continental breakfast, tea and coffee and complimentary evening canapés.

Fairmont Gold Spacious Rooms are newly renovated with exclusive services including complimentary breakfast, cocktail canapés, private check-in, and access to the harbor view Fairmont Gold Lounge. 1 king-size bed or 2 queen-size beds, sleeping maximum 2 adults.

Fairmont Gold Harbour View Rooms are newly renovated, offer spectacular views of Victoria's sparkling Inner Harbour along with exclusive services including complimentary breakfast, cocktail canapés, private check-in, and access to the harbor view Fairmont Gold Lounge. 1 king-size bed, sleeping maximum 2 adults.

Q at The Empress (oen for breakfast, lunch and dinner). Q Bar (open from 11:00am–1:00am). Afternoon tea in the Tea at the Empress. Fitness centre with indoor heated swimming pool, children’s wading pool, indoor heated whirlpool, sauna and gym with cardio equipment and free weights. Willow Stream Spa* and nail boutique*. Bike rental*. Gift shops. 24-hour room service*. Babysitting* (reservations required). Concierge. Laundry/dry cleaning service*. Overnight self-parking CA$0 per day (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2528)
  • Very good (1195)
  • Average (547)
  • Poor (263)
  • Terrible (141)
Image of the Tripadvisor rating Beautiful site

Jul 21, 2019 dmdyer North Carolina

Wonderful stay in this magnificent hotel. Room was spacious and comfortable with full bath and shower. Found food and service in dining room and on veranda perfect! This hotel is definitely a 5 star winner with gorgeous views and flowers.
Image of the Tripadvisor rating OK, but overpriced

Jul 21, 2019 charlie m Edinburg, Texas

Don't let them put you in the Tower....there is no ambiance there. If you are a dog lover, ask them to let you walk Winston....or maybe he will walk you. Staff is great, lovely grounds and atmosphere, but overpriced.
Image of the Tripadvisor rating Beautiful inside and out

Jul 20, 2019 tsuzki33 Seattle, WA

Even if you are not staying at the Empress Fairmont take a walk through their gardens and the public spaces. It really is a wonderful building and they take such care of their gardens. They even have a bee garden.
Image of the Tripadvisor rating Car Theft

Jul 18, 2019 ferraroklund Westminster, California

Parked my car in valet parking and went to pick up next morning, i noticed back seat looked diferent. Upon further inspection the golf shirts that i had purchased at differnt courses were gone. Then i noticed a $600 vase my wife purchased was gone, my dirty laundry with other golf shirts i had purchased at numerous course which can never be… Read more
Parked my car in valet parking and went to pick up next morning, i noticed back seat looked diferent. Upon further inspection the golf shirts that i had purchased at differnt courses were gone. Then i noticed a $600 vase my wife purchased was gone, my dirty laundry with other golf shirts i had purchased at numerous course which can never be replaced was in the bag, Gone. Next my golf shoes were gone. I was going golfing that morning luckily they were still there. Spoke with two mangers and they were going to be our ambassadors and wanted us to go to police station. At first i did not want to but i said OK. We went to police station and they were closed. I would think they would know that. Then our ambassadors said they could do it online, then why waste my time? Lastly and not least when we got our bill the charge for valet parking for 3 nights was on it. Come on enough is enough. Still waiting for solution to our $1,000 loss. Asked about comping room and we would feel better, sorry can't do that was the reply. Have asked for police report they sent in 3 times and still have not recieved. Did get report for parking company after asking 3 times. I feel violated. Not a big fan of the Ambassadors. Read less
Image of the Tripadvisor rating Victoria Fairmont hotel

Jul 18, 2019 nmissios

We had breakfast while at this hotel. Service was pleasant and very good. My daughter and myself really enjoyed Victoria and this hotel.The Fairmont was very convenient to downtown and to arranging trips.