Shangri-La Hotel Vancouver

Vancouver, Canada

The hotel

Those who know the Shangri-La name often refuse to stay anywhere else — and it’s clear why when you check in to its Vancouver edition and step into your glamourous room, with its latte and champagne-gold shades, floor-to-ceiling windows, and Asian accents. Encircled by Downtown, Coal Harbour and West End, Shangri-La Vancouver calls some of the city’s finest drinking and dining establishments neighbours. But it holds its own with MARKET by Jean-Georges, whose elegant menus are led by the Michelin three star chef. As you feast on dishes like Black Truffle Pizza and Soy-Glazed Beef Short Ribs, you can gaze at downtown Vancouver from its heated terrace or through its full-height windows. Self-indulgence isn’t the same as over-indulgence though, and they nurture you at CHI, The Spa; their outdoor pool and whirlpool; and Ginger Juice Bar, with its healthy blends and bites.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant

Where is it

Located in vibrant Downtown Vancouver, just a stone’s throw from Robson Street, the city’s most famous shopping and nightlife district and a few minutes from Stanley Park. Transfer time from Vancouver International Airport: 20 minutes.

Hotel information

119 rooms. All with flat-screen TV and DVD player, floor-to-ceiling windows, iPod docking station, Nespresso® coffee machine, mini-bar*, safe, and bathroom with glass-enclosed shower and deep-soaking tub. Superior Rooms are 400-450 sq ft and have 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Deluxe Rooms are 505-625 sq ft and have 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Executive Rooms are 500-600 sq ft and have a private balcony and 1 king-size bed, sleeping maximum 2 adults.

Executive Suites are 565 sq ft and have a separate living room, two TVs and 1 king-size bed, sleeping maximum 2 adults.

One-Bedroom Suites are 695 sq ft and have a separate living room, a private balcony with city views, and 1 king-size bed, sleeping maximum 2 adults.

Deluxe One-Bedroom Suites are 825 sq ft and have a spacious living room, a private balcony with views of the city to Stanley Park, two TVs and 1 king-size bed, sleeping maximum 2 adults.

Market by Jean-Georges (modern Pacific cuisine, open for breakfast, lunch, dinner, and weekend brunch). Health club with fitness centre, outdoor pool and whirlpool, and studio for yoga, Pilates and aerobics. CHI, The Spa at Shangri-La*. 24-hour room service*. Concierge. Laundry/dry cleaning service*. Babysitting service*. Complimentary WiFi in lobby and public areas. Parking available*.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1761)
  • Very good (268)
  • Average (77)
  • Poor (39)
  • Terrible (9)
Image of the Tripadvisor rating Private Dining experience

Apr 3, 2020 Where_to_travel_next Vancouver, Canada

We had a lovely dinner in a beautifully decorated private room that fit about 24 of us. We enjoyed a choice of a green salad with beets or lovely cream soup, the beef option was nice prepared, and we had both of the dessert choices: chocolate or cheese cake. Excellent service. We could control the music being played.
Image of the Tripadvisor rating Odd configuration

Mar 11, 2020 TeriF_11 Seattle, Washington

Spectacular location with the most helpful and kind employees. You can walk out of the hotel on either street and find great shopping. The hotel is centrally located. We were upgraded upon arrival and had a separate living room/work space. They really worked hard to get this hotel into this space. The lobby faces the street but not where you… Read more
Spectacular location with the most helpful and kind employees. You can walk out of the hotel on either street and find great shopping. The hotel is centrally located. We were upgraded upon arrival and had a separate living room/work space. They really worked hard to get this hotel into this space. The lobby faces the street but not where you pull in to register and drop your car off. Be sure to check the cost of parking. Efore leaving your car for several days. This is located in the lower lobby. And, the street lobby is located one floor above. The restaurant was closed for renovation when we were there. There was a juice bar/ waiter’s station for appetizers or dinner. This is located between the gym and the jacuzzi ... there were a variety of clothing options. Seemed quite tight to sit for dinner. And I want to close with what a great staff! Read less
Image of the Tripadvisor rating Lovely stay

Mar 7, 2020 Babs073 British Columbia

We stayed here at Christmas. We were upgraded to a beautiful room with a view of the shops on Alberti Street. It is in a posh area with fabulous shops. The hotel supplied everything we could want. We had a beautiful stay. Very comfortable room and very quiet. On Christmas morning we noticed “Santa came” and left a stocking outside our door ! … Read more
We stayed here at Christmas. We were upgraded to a beautiful room with a view of the shops on Alberti Street. It is in a posh area with fabulous shops. The hotel supplied everything we could want. We had a beautiful stay. Very comfortable room and very quiet. On Christmas morning we noticed “Santa came” and left a stocking outside our door ! Fabulous stay. Read less
Image of the Tripadvisor rating Best service

Feb 25, 2020 S G Hong Kong, China

Trust the other reviewers. Some of the best hospitality professionals are working here. I stayed here during the off season’s Monday night. Despite the 500 usd per night, the hotel was sold out so I could not extend. I would definitely recommend this hotel. Some cons. - Rooms are dated, but well cleaned. Linens are high end, no odd smell of… Read more
Trust the other reviewers. Some of the best hospitality professionals are working here. I stayed here during the off season’s Monday night. Despite the 500 usd per night, the hotel was sold out so I could not extend. I would definitely recommend this hotel. Some cons. - Rooms are dated, but well cleaned. Linens are high end, no odd smell of laundry detergent - Mattress is medium firm, and sadly sagged. It’s not the euro top like some of the other high end hotel chains. However, the luxurious extra clean bedding will help you overcome. Picky person like me slept well. - I used Shari la’s limo service. Old smelly Mercedes with lazy driver. Not so good.Check in staff told me the hotel told me the hotel out source the car service. - you wouldn’t have much of the view, since it is in the downtown, surrounded by high rises. That’s same for all the other hotels in Vancouver downtown, since many of the hotels are located in lower floors (1st~15th floor in Shangri la). Higher floors are sold as condominium. Surprisingly not noisy. Other than that, this is the hotel that I would stay again. Great gym. I had to check out early due to their full booking and decided to stop by the hotel lounge. It is tiny down to earth bar adjacent to the gym. The food was surprisingly good & the staffs were friendly. Thank you, Kanis! As a traveler, you need help from strangers. You need to ask directions, restaurant recommendations, SIM cards and help for unforeseen emergency. The Shangri la is one of those hotels that will make you feel at home & safe. I was treated like regular patrons even at my first visit. Thank you Read less
Image of the Tripadvisor rating Perfection

Feb 19, 2020 NicoleBurnsB Berlin, Germany

My partner and I stayed there for a week. Every staff member we came into contact with, from the valets, desk staff, concierge, room service provided exceptional service. The beds are the most comfortable I've ever slept in. The rooms are generous is size and perfectly proportioned. We had a special occasion to celebrate and all staff members went… Read more
My partner and I stayed there for a week. Every staff member we came into contact with, from the valets, desk staff, concierge, room service provided exceptional service. The beds are the most comfortable I've ever slept in. The rooms are generous is size and perfectly proportioned. We had a special occasion to celebrate and all staff members went beyond their borders. Absolutely perfect stay! We will definitely continue to stay in Shangri-La properties all around the world! Read less