Sutton Place Hotel

Vancouver, Canada

The hotel

Few places can rival the charm and hospitality of the Sutton Place Hotel. Boasting exceptional service and world-class amenities, it also occupies an enviable location in Downtown Vancouver. Guest rooms are lavishly appointed with hand crafted furnishings and silk tapestries. There’s also the Vida Spa, an indulgent treat with a full range of body beautiful treatments on offer. The Boulevard Kitchen & Oyster Bar offers yet more temptation, redefining the art of fine dining with subtle, unexpected and playful approaches to the cuisine it serves. Afterwards, retire to Gerard Lounge; reminiscent of an English club, it features tapestries, leather chairs and a fireplace.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • No Smoking
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

In the heart of Downtown Vancouver, just steps from Robson Street. Transfer time from Vancouver Airport: 20 minutes.

Hotel information

397 rooms on 21 floors. All rooms with air-conditioning, TV with in-room movies*, telephone, WiFi access*, CD/DVD player, clock radio, mini-bar, safe, bathrobes and a hairdryer. Sutton Rooms consist of either 1 king-size bed or 2 twin beds, sleeping maximum 3 adults or 2 adults and 1 child. Rollaway beds* are available on request at an additional supplement.

1-Bedroom Sutton Suites are located in La Grande Residence. This is a separate section of the hotel, accessible through the hotel lobby. Suites have a fully equipped kitchen, full-sized balcony with patio furniture, a living area and 1 king-size bed, sleeping maximum 4 adults or 2 adults and 2 children. Rollaway beds* are available on request at an additional supplement.

Boulevard Kitchen & Oyster Bar. Vida Spa*, heated indoor pool, fitness centre, sauna and jacuzzi. Business centre. 24-hour front desk. Dry cleaning service* and on-site laundry*. 24-hour room service*. Car parking CA$40 per car, per night (payable locally and subject to change).

*Denotes local charge.

Please note: This is a non-smoking property.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1894)
  • Very good (1164)
  • Average (391)
  • Poor (136)
  • Terrible (73)
Image of the Tripadvisor rating Fantastic Hotel, Superb Location

Nov 16, 2019 DaveW410 Ottawa, Canada

This hotel was a complete surprise. Extremely well run with service that is on par with the 5 star hotels in Asia. The room was superb and the location was ideal. From now on this is my hotel when I’m on Vancouver!
Image of the Tripadvisor rating Elegance and comfort

Nov 14, 2019 Jessneill90 Manly, Australia

We stayed here just one night on our transit home through to Sydney, but we wish we could stay longer! Friendly staff, beautiful room (we were given a free upgrade to a 1 bedroom apartment) with gorgeous views of the city. Bed was comfortable; only thing is the pillows weren’t the best quality. The hotel is walking distance to a movie theatre,… Read more
We stayed here just one night on our transit home through to Sydney, but we wish we could stay longer! Friendly staff, beautiful room (we were given a free upgrade to a 1 bedroom apartment) with gorgeous views of the city. Bed was comfortable; only thing is the pillows weren’t the best quality. The hotel is walking distance to a movie theatre, supermarket and restaurants. Highly recommend. Read less
Image of the Tripadvisor rating Great stay

Nov 6, 2019 RoadtrippingGirl2014 British Columbia, Canada

Good hotel, a little dated decor but clean rooms with super comfortable beds. Perfect location, lots of restaurants nearby, Robson St. with good shopping, and short walks to seabus and skytrain stations.
Image of the Tripadvisor rating Anniversary Stay

Nov 5, 2019 colinjopinion

20 years ago my wife and I had our wedding reception at this hotel and we had a wonderful time, good service, elegant rooms and european ambiance. Fast forward to today the experience was just as good and fortunately not as expensive, because there was only the two of us. A great place to base yourself for a Vancouver experience.
Image of the Tripadvisor rating Just OK this time...

Oct 25, 2019 Daniel D Nanaimo, BC

Stayed one night with my daughters for concert in Vancouver. Had room 704. It had two queen beds which were comfortable and consistent with our experience here before. Location of this hotel is great...right down town with access to stadiums 20 min. Front desk was friendly and efficient. I had booked this through hotwire which meant i did not… Read more
Stayed one night with my daughters for concert in Vancouver. Had room 704. It had two queen beds which were comfortable and consistent with our experience here before. Location of this hotel is great...right down town with access to stadiums 20 min. Front desk was friendly and efficient. I had booked this through hotwire which meant i did not get club benefits - free internet so we did not have internet. There was a tub and shower in the unit which was nice but tub uncomfortable and leaked. Shower was nice. Room was clean and well kept but it is aging now. We did use room service this time. Price was reasonable for room service but quality was again only ok. Be careful as tip and room charge are already on your bill so if you pay a cash tip - double dipping. Read less