The Douglas, Autograph Collection Hotel

Vancouver, Canada

Hotel rating
Trip advisor rating: 4.5 Based on 119 reviews

The hotel

Uniting Vancouver’s urban dynamism with British Columbia’s ‘outdoors’ spirit, this boutique hotel was inspired by the Douglas firs that swept along False Creek, where the hotel now lies. In fact, they’ve even installed a replica 25 foot fir to greet you on arrival. There’s nothing artificial about the 200 native pines and 15,000 local plants in its exquisite rooftop park though – six stories up, it’s the pièce de résistance for Parq Vancouver, a unique dining, entertainment, and hotel complex that provides the backdrop for The Douglas and its elegant yet environmentally conscious rooms. As part of Parq Vancouver, you get the key to all its attractions, including the stunning Spa by JW, a huge casino with around 600 slots and 75 tables, a fitness centre, and eight restaurants and lounges, including rooftop hangouts The Victor and D/6 Bar & Lounge.

Amenities

  • Bar
  • Spa
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre
  • Bicycle Rental
  • Restaurant
  • Casino

Where is it

On the shores of False Creek, this hotel is part of the new Parq Vancouver complex in downtown Vancouver’s thriving entertainment district. It sits between Yaletown and Gastown, by the Vancouver Art Museum, putting you in easy reach of many of the city’s best shopping, dining, and entertainment options.

Hotel information

188 rooms and suites on nine floors. All with air conditioning, TV with pay-per-view movies*, WiFi*, bluetooth speaker and alarm, telephone, safe, coffee maker, hairdryer, iron and board and bathrobes. Standard King Rooms have 1 king-size bed, sleeping maximum 2 adults.

Within the Parq Vncouver complex: Honey Salt (farm-to-table menu with locally sourced produce, open for breakfast, lunch, and dinner). The Victor (steaks, sushi, and BC seafood, open for dinner). BC Kitchen (all-day hearty dining menu, open for breakfast, lunch, and dinner). 1886 (Cantonese menu with Szechuan, Hunan, and Shanghainese elements, open for dinner, dim sum, and late-night dining). MRKT EAST (quick-service Chinese, Indian, and South East Asian menu, open for all-day dining). D/6 Bar & Lounge (rooftop lounge with handcrafted cocktails, curated wines, and small bites menu). Centre Bar (casino lounge bar). Lotus Whiskey / Tea Lounge (open for high-quality teas in the day and reserved whiskies in the evening). Casino*. Spa by JW* with steam room and Aqua Lounge. Fitness centre. The Parq (6th floor urban rooftop park). 24-hour room service*. WiFi*. Self-parking*.

*Denotes local charge

Rollaway bed* and crib available on request.

Trip advisor rating: 4.5 Based on 119 reviews

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (80)
  • Very good (20)
  • Average (8)
  • Poor (6)
  • Terrible (5)
Image of the Tripadvisor rating Good stay

Feb 8, 2019 RahimP_1977 Lansing, Michigan

Room was pretty good for two large guys. Queen sized beds were comfortable with a variety of pillows. The bathroom door didn’t quite close all the way & there was no fridge or microwave. Really limited closet space, also. Price was definitely right, though & the espresso machine had lots of use. Would stay here again if we were in town for… Read more
Room was pretty good for two large guys. Queen sized beds were comfortable with a variety of pillows. The bathroom door didn’t quite close all the way & there was no fridge or microwave. Really limited closet space, also. Price was definitely right, though & the espresso machine had lots of use. Would stay here again if we were in town for something casual. If I were here on business I’d likely stay somewhere else. Read less
Image of the Tripadvisor rating 5 Star Property Downtown

Jan 28, 2019 hank3512 Long Beach, California

This pace is awesome, I get treated very well every time I stay at this property. Got upgraded to a one bedroom king suite and it was very roomy. This place shares a building with the JW Marriott so they share the Executive Lounge and the gym. They have everything you need in the room--iron, fridge, safe, and very nice bathroom amenities. The… Read more
This pace is awesome, I get treated very well every time I stay at this property. Got upgraded to a one bedroom king suite and it was very roomy. This place shares a building with the JW Marriott so they share the Executive Lounge and the gym. They have everything you need in the room--iron, fridge, safe, and very nice bathroom amenities. The bedding is very comfortable which really means the most to me. There are several places to eat and drink on site including a bar on the check-in floor that's huge and has a pool table and a fire. They have a Steak and Sushi place and several places to eat in the casino. Oh yeah, this place has a great casino on the 2nd floor, played the slots and they seem to play loose so you can walk away with a little money in your pocket if you play smart. They also have table games cards, craps, and roulette. The executive lounge is second to none, they have 5 star food there for breakfast and dinner. I had the best Ceasar Salad I've ever had there and the salmon was fantastic. The men and women that are working in the lounge are first class people they all make sure you have what you need. The gym is a good size has all updated machines, weights, bands, ropes, and whatever you need to get a good workout in. There are other restaurants and breweries that are a short cab ride away. I would highly recommend staying here if you are in the area. I took two videos og the room but I didn't know you couldn't upload those, it was a huge room. I added some pictures of the Junior suite they put me in the time before. Read less
Image of the Tripadvisor rating Faultless stay at the Douglas

Jan 14, 2019 DennisBetz Victoria, Canada

I will touch on the service/experience first, and the room/property second. This was my first stay at the Douglas and my second experience with the Autograph Collection Brand. Charlie, the lead concierge contacted me several days before to make any pre-arrival arrangements. Both Charlie and Jessi were extremely helpful in answering my questions… Read more
I will touch on the service/experience first, and the room/property second. This was my first stay at the Douglas and my second experience with the Autograph Collection Brand. Charlie, the lead concierge contacted me several days before to make any pre-arrival arrangements. Both Charlie and Jessi were extremely helpful in answering my questions and accommodating my requests. Check-in was a breeze and Charlie was gracious in honouring my elite benefits (something I find does not happen often in practice) and upgraded our room to a Junior Suite... an amazing surprise! Prior to our arrival, I had also mentioned the reason for our stay was an anniversary, which was met with a surprise in our room consisting of a sincere handwritten note from the concierge desk staff and a delicious little cake. These are the little touches that made our stay dreamy. I should say that every other interaction with the concierge and room staff was professional and genuine. My partner and I were blown away by the team's hospitality and service, so we surprised them with a box of Purdy's chocolates and a card thanking them. Thank you guys for the amazing stay! The property itself is new and beautiful. The design, furnishings and material finishes are sublime from my perspective. The Junior Suite was very spacious and the floor to ceiling windows let in so much natural light. We had a great view of the arena, elevated park, and city. It is such a treat to have Aesop amenities on property, so big kudos to the hotel for making that investment. The bed was big and comfortable and the full wraparound blackout blinds resulted in a great sleep. The only tiny fault is we could hear a bit of noise leak from D/6 partying in the night but it was quite minor and a fridge would have been convenient, but again, not a deal breaker. Overall, extremely pleased with the room and property itself. It has a west coast inspired vibe that oozes class. I much prefer this style to the JW Marriott next door. Thank you guys for an amazing stay. My partner and I have agreed this was the best hotel stay we have ever had. We will be back! Read less
Image of the Tripadvisor rating First time stay at the Douglas hotel

Jan 10, 2019 Barbara C Toronto, Canada

This was my first time staying at this 5 star hotel in downtown Vancouver. It’s apart of the Autograph collection which, I am familiar with this hotel brand. This hotel has a cool modern with a rustic west coast feel to it. It’s on the waterfront, beside the BC Place and it’s attached to a new casino called "The Parq". Front desk check-in went… Read more
This was my first time staying at this 5 star hotel in downtown Vancouver. It’s apart of the Autograph collection which, I am familiar with this hotel brand. This hotel has a cool modern with a rustic west coast feel to it. It’s on the waterfront, beside the BC Place and it’s attached to a new casino called "The Parq". Front desk check-in went smoothly, they were friendly, fast and efficient. This hotel free upgraded me without my knowledge so I was very happy when I saw the suite. They gave me a one bedroom suite that was 1200 sqft so it was very spacious and just spectacular~! The suite blew me away with the size of it and the views of the city and mountains. The decor was very inviting and homey. I sat and relaxed and watched Netflix in the living room for a bit like I would at home before heading out. The bed was very comfortable. The suite had 2 bathrooms. The bathroom in the bedroom had windows from floor to ceiling, like the living room. The shower was huge and heavenly as well. They had the Aesop products in the bathroom which was a nice touch. I love the smell of their products and they are environmentally friendly. They have an amazing steak and seafood restaurant called the Victor. The hotel has 24hrs room service and the gym is also 24hrs and they have the JW Spa which I didn’t get a chance to experience but I want to go back and stay at that hotel soon. They have many cool bar/lounges. I would recommend this hotel because the experience was awesome! I look forward to staying here again when I am back in Van city. Read less
Image of the Tripadvisor rating Stay-Cation!

Jan 8, 2019 muddycat Delta, Canada

My husband and I stayed here for a night to celebrate our anniversary. When we walked into our lovely room there was a beautiful small cake under glass, with a very kind note. Details! The hotel is very west coast chic, classy but not stuffy. All the staff were so accommodating and professional, they go the extra mile. We went to the Parq Casino… Read more
My husband and I stayed here for a night to celebrate our anniversary. When we walked into our lovely room there was a beautiful small cake under glass, with a very kind note. Details! The hotel is very west coast chic, classy but not stuffy. All the staff were so accommodating and professional, they go the extra mile. We went to the Parq Casino and I won some money in the slots which was fun! The sports bar was great and there were lots of tv’s for my husband to catch up on the game. We had late night drinks at the D6 lounge and I had some delicious Cocktails and again, great service! The only thing I could complain about here is that we were charged $3.50 for a half a cup of Carmel popcorn that was stale and full of “old maids” I feel when I’m paying $15.00 for a drink, the snack should be free... Breakfast in bed with room service was a perfect ending to our stay. We thoroughly enjoyed our stay and we would absolutely go back again! Read less