The Douglas, Autograph Collection Hotel

Vancouver, Canada

The hotel

Uniting Vancouver’s urban dynamism with British Columbia’s ‘outdoors’ spirit, this boutique hotel was inspired by the Douglas firs that swept along False Creek, where the hotel now lies. In fact, they’ve even installed a replica 25 foot fir to greet you on arrival. There’s nothing artificial about the 200 native pines and 15,000 local plants in its exquisite rooftop park though – six stories up, it’s the pièce de résistance for Parq Vancouver, a unique dining, entertainment, and hotel complex that provides the backdrop for The Douglas and its elegant yet environmentally conscious rooms. As part of Parq Vancouver, you get the key to all its attractions, including the stunning Spa by JW, a huge casino with around 600 slots and 75 tables, a fitness centre, and eight restaurants and lounges, including rooftop hangouts The Victor and D/6 Bar & Lounge.

Amenities

  • Bar
  • Spa
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre
  • Bicycle Rental
  • Restaurant
  • Casino

Where is it

On the shores of False Creek, this hotel is part of the new Parq Vancouver complex in downtown Vancouver’s thriving entertainment district. It sits between Yaletown and Gastown, by the Vancouver Art Museum, putting you in easy reach of many of the city’s best shopping, dining, and entertainment options.

Hotel information

188 rooms and suites on nine floors. All with air conditioning, TV with pay-per-view movies*, WiFi*, bluetooth speaker and alarm, telephone, safe, coffee maker, hairdryer, iron and board and bathrobes. Standard King Rooms have 1 king-size bed, sleeping maximum 2 adults.

Within the Parq Vncouver complex: Honey Salt (farm-to-table menu with locally sourced produce, open for breakfast, lunch, and dinner). The Victor (steaks, sushi, and BC seafood, open for dinner). BC Kitchen (all-day hearty dining menu, open for breakfast, lunch, and dinner). 1886 (Cantonese menu with Szechuan, Hunan, and Shanghainese elements, open for dinner, dim sum, and late-night dining). MRKT EAST (quick-service Chinese, Indian, and South East Asian menu, open for all-day dining). D/6 Bar & Lounge (rooftop lounge with handcrafted cocktails, curated wines, and small bites menu). Centre Bar (casino lounge bar). Lotus Whiskey / Tea Lounge (open for high-quality teas in the day and reserved whiskies in the evening). Casino*. Spa by JW* with steam room and Aqua Lounge. Fitness centre. The Parq (6th floor urban rooftop park). 24-hour room service*. WiFi*. Self-parking*.

*Denotes local charge

Rollaway bed* and crib available on request.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (122)
  • Very good (36)
  • Average (17)
  • Poor (10)
  • Terrible (9)
Image of the Tripadvisor rating Best lounge in North America

Jan 7, 2020 yama_since_2017 Seattle, Washington

This is my first time staying at this hotel. The hotel is very new and well maintained. I like the modern design. Service is top tier among the hotels I’ve stayed in Canada. Checkin Checkin was very smooth. Front desk greeted me warmly and since I've done mobile checkin, the gentleman was expecting me and recognized me as I walked over. I have a… Read more
This is my first time staying at this hotel. The hotel is very new and well maintained. I like the modern design. Service is top tier among the hotels I’ve stayed in Canada. Checkin Checkin was very smooth. Front desk greeted me warmly and since I've done mobile checkin, the gentleman was expecting me and recognized me as I walked over. I have a dog traveling with me. As soon as we arrived, our dog received treats. Room As a Titanium, I was able to use my SNA. The room was large, clean, bright, techy. I took a very relaxing shower and had a good rest on the comfy bed. Lounge The Douglas shares Lounge with JW Marriott next to it. It has been the best Lounge I’ve been in North America. It’s about the right size, with a good selection of snacks, food and drinks. Staff team is very professional. The service in lounge is the highlight during my stay. Racheal greeted me during my breakfast and her handwritten greeting card made my day as for loyal customer recognition. I highly appreciate her customer obsessions. Thank you for insisting the highest standard for the top Marriott brands. This executive lounge team is my favorite in North America, and I would say the level of service meets the already high bar as the top lounges in Asia. And certainly raising the lounge service bar in North America! The top tier service would make me come back to the Douglas and JW Marriott again whenever I’m back to Vancouver. Read less
Image of the Tripadvisor rating Unforgettable life experience

Jan 6, 2020 jamesc898989 Burnaby, Canada

Had a brief stay here in the new year. I was very fortunate to have the chance to try their top suite. It is quite an amazing unforgettable life experience. Thank you Erin & Josh for the opportunity. Service was great. Lounge was pretty good as usual. Have been to the lounge many times previously from staying at the other attached hotel. Casino… Read more
Had a brief stay here in the new year. I was very fortunate to have the chance to try their top suite. It is quite an amazing unforgettable life experience. Thank you Erin & Josh for the opportunity. Service was great. Lounge was pretty good as usual. Have been to the lounge many times previously from staying at the other attached hotel. Casino was fun, although as usual I have no gambling luck so lost quite a bit but it was worth the fun and the fabulous suite. Read less
Image of the Tripadvisor rating Pretty Close To Perfect

Jan 5, 2020 BlackberryBoy Gibsons, Canada

My wife and I stayed here for a rare kid free night on the town. We're huge Marriott fans but I've never tried an Autograph collection hotel before and was eager to check out this new property (it's only about 2 years old). The hotel is part of the Parq come that also has a JW Marriott hotel, several restaurants and bars and a casino. It's… Read more
My wife and I stayed here for a rare kid free night on the town. We're huge Marriott fans but I've never tried an Autograph collection hotel before and was eager to check out this new property (it's only about 2 years old). The hotel is part of the Parq come that also has a JW Marriott hotel, several restaurants and bars and a casino. It's literally right next to BC place (our room had a cool view of it) and kind of nestled I between the edge of Yaletown and North False Creek. Originally I wasn't sure about the location but I now think it's perfectly situated; anywhere in Downtown is less than a 40 minute walk and it's only a couple of blocks to a water taxi if you want to get to Granville Island. Also the walkway along False Creek is right across the street and a beautiful alternative to the Stanley Park seawall. I wasn't to keen being next to a casino but as the hotel's front desk is on the sixth floor of the complex you can easily avoid it entirely (as it was I dropped a fiver in a slot machine on a whim and won $57 on my first spin!). All the staff at this hotel were a joy to deal with, from the concierge to the front desk. We hadn't even seen our room yet and were impressed. We had a junior king suite which was a very large corner room with a sitting area high enough for two couches and a coffee table. It's a very modern minimalist design, not my usual style but it fits the setting perfectly. The ceiling was actually just exposed concrete, sounds weird but it was cool. I loved the Illy expresso machine though they were a little stingy on pods. Nice bathroom with a large shower though the window to the room was odd (there's a privacy blind but it's controlled from the room not the shower!). We had breakfast at Honey Salt and it was amazing. I'll write a review of it separately. This was an amazing stay and I'll definitely be back. Read less
Image of the Tripadvisor rating Very nice, very accommodating staff

Jan 4, 2020 fat_maverick

My wife and I stayed here while I had spinal surgery at a nearby clinic. The staff were very friendly and very accommodating of my needs when they found out why we were here. They arranged transportation to the clinic and anywhere we needed to go in the downtown area. The room was fantastic and comfortable with a nice view.
Image of the Tripadvisor rating Great location for Stadium

Jan 1, 2020 SiJeeb London, United Kingdom

The service provided by the hotel is very good which made the hotel stay very welcoming. The rooms are functional and serve their purpose - reality you will not spend much time there. They are well appointed with a large TV and very comfy beds; however don’t be surprised to see an concrete ceiling. This is part of the decor - for me it felt like… Read more
The service provided by the hotel is very good which made the hotel stay very welcoming. The rooms are functional and serve their purpose - reality you will not spend much time there. They are well appointed with a large TV and very comfy beds; however don’t be surprised to see an concrete ceiling. This is part of the decor - for me it felt like they had forgotten to paint the it during the ceiling. The restaurants in the hotel are great - after all they attached to the JW Marriott side of the hotel complex and you would not expect anything less from the JW. Read less