Listel Hotel - Whistler

Whistler, Canada

The hotel

For the ultimate alpine adventure, head to the Listel Hotel — ideally located in the heart of Whistler Village, just a few minutes away from the main ski lifts of Whistler and Blackcomb mountains. You will find yourself well positioned to enjoy the village's world-class restaurants, shops and nightlife. After experiencing some exceptional skiing take a dip in the whirlpool to soothe those tired muscles. Then by night, head to the Chef Melissa Craig's acclaimed Bearfoot Bistro and Champagne Bar where they serve delicious, award-winning cuisine. Vodka connoisseurs can sample a diverse selection of premium vodkas from across the globe in a Vodka tasting experience at Ketel One, the world's coldest Vodka room.

Amenities

  • Bar
  • Ski
  • Safety Deposit Box
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

In the centre of Whistler, just a 2-minute walk from the main ski lifts of Whistler and Blackcomb Mountains as well as the village's world-class restaurants, shops and nightlife. Transfer time from Vancouver Airport: 1 hour 50 minutes.

Hotel information

98 rooms on 3 floors in 1 building with 2 lifts. All with cable TV, complimentary WiFi access, telephone, clock radio, tea/coffee-making facilities, fridge, safe, hairdryer and iron and board. Standard Rooms have 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Bearfoot Bistro and Champagne Bar with quirky ice rim for chilled drinks and evening entertainment. Ketel One — the coldest Vodka tasting room in the world. Hot tub and sauna. Coin-operated laundry*. Complimentary ski storage and local telephone calls. Newspapers in the lobby. Complimentary WiFi access. Secure underground parking is approx CA$22 plus tax, per day (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

2 nights between 1 May–31 Oct '18 (Sat arrivals) and 8 Jun–22 Sep '18 (Fri and Sat arrivals)

*Denotes local charge.

Please note: All rooms are non-smoking.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (286)
  • Very good (483)
  • Average (201)
  • Poor (64)
  • Terrible (38)
Image of the Tripadvisor rating No breakfast, sub par ski storage - great staff, great location, cheap laundry

Feb 21, 2019 491edw Canberra, Australia

Cons They do NOT provide breakfast. Maybe it is a Canada wide thing though (never stayed elsewhere here). Such a shame! Every other country I have skied in the breakfast is such a great start to the day and adds so much soul to the hotel. Although there is a place a few metres away that does breakfast, the issue is that a la carte breakfast takes… Read more
Cons They do NOT provide breakfast. Maybe it is a Canada wide thing though (never stayed elsewhere here). Such a shame! Every other country I have skied in the breakfast is such a great start to the day and adds so much soul to the hotel. Although there is a place a few metres away that does breakfast, the issue is that a la carte breakfast takes 15 minutes from your morning for food that is only buffet quality anyway. Suggestion to Listel: please don't lease your restaurant to proprietors who won't do breakfast. You can only store your skis down stairs - poles and boots have to be stored in your room. I booked a room direct through the hotel by email (cf. TripAdvisor, booking.com et al) and was inadvertently double billed a week or two apart. They refunded it promptly. Definitely an accident but recommend double checking your credit card if you book direct through the hotel. I made another separate booking through booking.com and had no problem. The design of the lamp switches and the shower tap/fawcet were both strikingly poor. Two very simple functions complicated by poor design. The spa and sauna are passable. Pros Affordable self service coin op laundry. Close to the stroll but not on it so do not get any street noise. Staff were outstanding, when you needed something done they really jumped on it. They were polite and friendly without any fawning carry on. A great crew. The fact that it is a bit dated and drab probably keeps the price down but does not interfere on anything important so great for ski purists. Read less
Image of the Tripadvisor rating A well located, reasonably priced hotel in Whistler Village

Feb 18, 2019 Ignacio D Madrid, Spain

A well located, reasonably priced hotel in Whistler Village. It has quite basic amenities and lacks breakfast but has a nice Restaurant for late lunch and dinner with a great Oyster Bar and amazing service. The Hotel needs to update facilities a bit but the price is quite reasonable for Whistler
Image of the Tripadvisor rating A comfortable and practical Base Camp in Whistler

Feb 13, 2019 Neil B Birmingham, United Kingdom

Great location and helpful staff provided great accommodation for our 10-day ski holiday. Room quite adequate for a couple and given the abundance of nearby facilities - restaurants, cafes, shops and supermarkets - not to mention the ski lifts, the hotel was a great base camp. While it may lack the frills of more expensive hotels it proved a… Read more
Great location and helpful staff provided great accommodation for our 10-day ski holiday. Room quite adequate for a couple and given the abundance of nearby facilities - restaurants, cafes, shops and supermarkets - not to mention the ski lifts, the hotel was a great base camp. While it may lack the frills of more expensive hotels it proved a practical and welcoming home for our stay and we would definitely recommend to the unfussy skier. We will go back! PS the Whistler Shuttle Bus stops right outside the front door and can drop you in downtown Vancouver in less than 2 hours. Result! Read less
Image of the Tripadvisor rating Reasonable hotel but not perfect

Feb 9, 2019 Adrianpp

Travelling with a friend I stayed for a week at the Listel Hotel Whistler. The location is great, just a short stroll to the gondola and close to restaurants and shops. I also found the tv and tech easy to work with and the wifi easy to use and it will connect to anything without fuss which was great. I also appreciated the mineral water… Read more
Travelling with a friend I stayed for a week at the Listel Hotel Whistler. The location is great, just a short stroll to the gondola and close to restaurants and shops. I also found the tv and tech easy to work with and the wifi easy to use and it will connect to anything without fuss which was great. I also appreciated the mineral water dispenser on tap although it was across the hall from my room so it might not be so great with the small jug provided if you were walking up several levels to refill. Over all I would give the hotel a so-so rating. The room I had for myself had two double beds but I can’t imagine being in there with my wife and kids as you would be mega cramped. It was comfortable for one but not a big room by any standard. The shower heat was inconsistent so I was constantly adjusting the heat trying to navigate it being too hot or too cold. I would hate to have young kids in a shower doing that. They had a pipe burst in a room on leave three and flood parts of the hotel and so the lift was out of action for 6 of the 7 nights we were there. This meant walking up and down three flights of stairs, and I believe their restaurant was also closed. There was no lift. My friends room near those stairs was extremely noisy as people walked up and down them all day and night, imagine ski boots on carpeted timber stairs. It’s a hotel, but doesnt provide breakfast. That’s strange in my world. But there are great options within a short walk. The hot tub wasn’t really full - it was more shallow than you would think and it had way too much chlorine in it. It was also indoors and not large. If you enjoy a hot tub as part of your snow experience as I do, you’ll find this one sub standard. They tick the box as having one, but when you get in, you don’t really want to stay in due to the crazy chlorine levels. The sauna was ok, but no water on the rocks, according to the sign. Again, seems more like they want to tick the box they have one rather than have a nice sauna. The showers associated with the pool - relevant if you want to take a shower after a day on the mountain then get a bus to the airport and fly home are not private...There are two showers but only one half shower curtain across both of them. I feel this lack of privacy is below standard for a hotel. The walls must be pretty thin because in my room I definitely heard plenty of people talking and coughing and banging around in near by rooms. We joked that while the roof looked like sprayed concrete it was probably paper mache. So if your noise sensitive this isn’t the place for you. So while having a great location, I’d say the hotel is one that id only stay in again if it was at a serious discount to superior neighbouring properties. The staff were very good at apologising for not being able to accommodate requests, and sounded professional and sincere. But ultimately I think given the lift did not work in a three story hotel almost the entire time that we were there, they could have done a lot more than apologising to make our stay more comfortable. For example when we discussed a later checkout or access to a proper bathroom to get changed in - which they said they couldn’t do, although I suspect if they wanted to they could have - there was talk of an extra fee. In normal circumstances that would be fine but in the circumstance where your hotel had had major issues - I would think you’d want to do everything you can to help your customers stay be more comfortable. Read less
Image of the Tripadvisor rating Absolutely amazing and caring staff

Feb 6, 2019 anitah Honolulu, Hawaii

I have never rated a hotel based solely on its staff before now. The Listel Hotel Whistler staff was amazing during a stressful medical situation. When a member of our ski group was evacuated to a hospital in Vancouver, every staff member we encountered was helpful and caring especially to the spouse remaining in the hotel. For example, Nikki at… Read more
I have never rated a hotel based solely on its staff before now. The Listel Hotel Whistler staff was amazing during a stressful medical situation. When a member of our ski group was evacuated to a hospital in Vancouver, every staff member we encountered was helpful and caring especially to the spouse remaining in the hotel. For example, Nikki at the front desk checked on the wife every few hours and then recommended a safe hotel near the Vancouver hospital. Again the Listel has a caring, supportive staff which helped during a difficult time. Well done!, Read less