Hawksbill by Rex Resorts

this hotel is a short bus ride from the airport. yes the hotel needs updating, however our room 72 - sea view bungalow was fantastic. You could hear the sea from our room how tranquil. the beaches are to die for we spent our time on Eden beach or Sea grapes. Plenty of beds for everyone and no children - its an adult only resort. Food was very good - not a massive choice but great quality and very tasty. Staff were brilliant especially Millie who is a cocktail genius. the pool was out of service but why would you need a pool when you have the best turquoise sea all around you? It's probably a 3 star but the beaches are 4 star. Would definitely return one day. some guests had issues with water - we were lucky and were only without water for 2 hours. Read less

It is a year since I first gave a review on The Hawksbill. This still has the best location on the island. That is not just my opinion but also the opinion of 2 ex staff who we had a drink with at the bar. One of them is employed at the most exclusive hotel on the island. We have just come back from another 21 day stay and are going back in September. Don’t get me wrong there is still work to be done but improvements have been made since last year. There is an obvious lack of water all over the island and The Hawksbill is no exception. We have been visiting this hotel since 1995. Since then there have been many more hotels built without the island increasing necessary resources, mainly water. The need for the government to invest in desalination plants has now become urgent. Garfield is the new chef at the Hawksbill and does great a la carte menus when available. Not only do they taste good but are also nicely presented. He also likes to come and speak to guests for there feedback.The Seagrapes lunchtime menu is also in the process of changing as is the improved kitchen equipment. The staff are friendly and helpful and enjoy a good joke. Hyacinth and Mario are the new managers. Unfortunately Arlene was on vacation and then got called away so we did not see her. Both Hyacinth and Mario are a great asset to the hotel making sure our stay was everything it should be. We felt guilty sometimes for taking up to much of Hyacinth’s time. As I said last year if you want a busy hotel don’t visit this one. It is a totally relaxed atmosphere and switch off vacation. The location is fabulous. Read less

This was my first Virgin holiday experience and it will be my last. When I say that the location is the only thing going for this hotel I really do mean it. If it was located on some of Antigua's most beautiful beaches I don't believe this would be a hotel worthy of 1 star let alone 3! Holidaying with my mum we were looking for peace and quiet followed by lovely food and drink. Peace and tranquility, absolutely everything else no. The resort itself is very tired & in need of some serious investment, the rooms are dated & in a very poor state. We had a beach bungalow ( which id upgraded us to before we left, god knows what we would have stayed in had I not!) which had a cracked sink, blocked shower, cockroaches, broken fan & a lumpy bed. Our room was cleaned by the cleaner every day however it was just a make the bed & mop the floor job. The Swimming pool was out of action as we were told that a new law which had been brought in meant that if the water was at a certain level they would need to hire a lifeguard which isn't something they had budget for. The tennis court fences were falling down & was in a terrible state so not something you would bother using. Sunbeds were basic and not comfortable. Every morning we had goats trying to get in to our room as they were looking for water & left droppings everywhere. Food & Service: Food was basic & didn't differ much on a daily basis. When we first arrived we were given a menu whereby some of the food was free some you had to pay for, however no-one explained this to us until we asked. Given we paid for an all inclusive holiday to be presented with a menu whereby you had to pay seemed a little off! For breakfast we were given menu's- when we ordered our breakfast would turn up with only half of the ingredients as apparently they ran out of certain things like avocado & tomatoes. Lunch consisted of chips and burgers all the time, very little salad and what was there looked like it had been from the day before. Dinner was again the same, no variation when it came to the food.. were eating the same chicken or fish as the night before. There are no spa facilities as stated on the Virgin website & also no evening entertainment at all. Service- all the staff including chefs, reception etc seemed unengaged & moody- it really was like they didn't want to be there. The weather and the beach were the only thing we enjoyed whilst we were there & quite honestly, this is the first time I have ever counted down the days until my holiday came to an end. Read less

Hawksbill was a place of solace for a very reflective,relaxing, enjoyable stay mixed with Hope Excitement and Possiblity. I met some stunning people here 😊 as beautiful and colourful as the Antigua sunsets. You are at one with nature here from the wonder of the turquoise sea and great snorkelling to Humming birds, Mongooses, Pelicans , Stingrays and endearing Goats. At night the skies are so clear a harvest moon hangs amongst a myriad of stars. It’s been a week of simple pleasures like the sound of the sea or cloudless azure blue skies. Hawksbills USP is undoubtedly the scenery. Best night was BBQ night accompanied by the mellifluous sound of steel drums and staying up chatting into the wee hours out on the bungalow porch to the sound of monsoon rain 😊 Read less

My husband and I have just returned from our week at the Hawksbill and plan to go back. The food was outstanding. One night, the chef caught wind of our anniversary and put on a chef's table for us with lobster and champage - what a treat! Breakfast and Dinner were both a la cart and the service was impeccable. Lunch was more casual with a salad bar and a grill where you can choose what you'd like. The beaches were gorgeous. Hawksbill has 4 beaches - so there is a perfect beach for everyone. As for activities, we played a bit of tennis, kayaking, swimming, and read books on the porch of our ocean-view cottage. If you love animals, this resort is a lot of fun since sheep are often seen grazing between the cottages. Our cottage was perfectly cleaned each day and the staff leave a basin of water on your front porch to clean your toes before going in (nobody likes sand between the sheets). The furniture was a little outdated but I'm sure you aren't going to Antigua to sit in your room. The only thing we found a bit disappointing was to rent the snorkelling gear, they require a $25 USD cash deposit PP. By the time we decided to go snorkelling, we didn't have that much cash left. It was frustrating because the hotel had our credit card on file for incidentals so the fact that they insisted on cash was disappointing. But now we know for next time. If you are looking for a week of complete relaxation where you are free to do whatever you want - Hawksbill is the place to be. Read less