Sandals Royal Bahamian Spa Resort & Offshore Island

Bahamas, Caribbean

The hotel

Exceeding excellence and a Bahamian landmark, this is one of the great resorts of the Caribbean. Sandals Royal Bahamian Spa Resort & Offshore Island offers two holidays for the price of one with its offshore island that features a freshwater pool, an authentic Bahamian restaurant, and a Zen Spa, where rejuvenating massages can be enjoyed outdoor in a quiet environment. The swimming pools with their soaring Grecian columns are breathtaking, the Red Lane® Spa is sumptuous and the 10 dining options promise a dining experience that is truly memorable. With a diverse range of facilities and activities, this adults-only resort will keep you as active or as relaxed as you wish.

Amenities

  • Bar
  • Romantic
  • Spa
  • Swimming Pool
  • Wedding
  • Honeymoon
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Beachfront location

Where is it

On Cable Beach, Nassau. Transfer time from airport: 15 minutes.

Hotel information

404 rooms and suites. All with air-conditioning, satellite TV, complimentary WiFi access, iPod docking station, mini bar with soft drinks, wines and local beers, telephone, safe, iron and board, hairdryer and 1 king-size bed. All rooms sleep maximum 2 adults. Windsor Honeymoon Oceanview Club Level Suites are located on the second through fourth floors of the Windsor Tower and feature a seating area, bathroom with rain shower and tub combination, or walk-in rain shower, and private balcony offering views of the ocean and pool. These rooms include Club Sandals service.

All Inclusive of: Sandals Resorts are Luxury Included®; from luxury accommodation, fine dining, unlimited premium-brand drinks, transfers, tips and taxes, to a huge range of sports facilities and entertainment — it’s all included!

Windsor Oceanview Club Level Suites are located on the second through fourth floors of the Windsor Tower, and feature a seating area, bathroom with rain shower and tub combination, or walk-in rain shower, and private balcony offering views of the ocean and pool. These rooms include Club Sandals service.

Balmoral Premium Rooms are located on the ground through fifth floors of the Balmoral Oceanfront Village, just a short walk from the resort's French Courtyard. The room features a seating area, and bathroom with rain shower/tub combination.

Balmoral Zen Garden Rooms are located on the first through third floors of the Balmoral Oceanfront Village, with views of the gardens. The room features bathroom with rain shower.

Balmoral Honeymoon Zen Garden Rooms are located on the second and third floors of the Balmoral Oceanfront Village, featuring bathroom with bath tub/shower combination, and private balcony with garden views.

Royal English Honeymoon Luxury Villa Rooms are located within the Royal English Hideaway Villas on the first floor. These newly renovated rooms feature views of the gardens from the room's window.

Balmoral Zen Garden Walkout Club Level Rooms are located on the ground floor of the Balmoral Oceanfront Village and feature a seating area, bathroom with rain shower/tub combination and patio leading directly out to the resort's gardens. These rooms include Club Sandals service.

Balmoral Oceanview Premium Rooms are located on the fourth and fifth floors of the Balmoral Oceanfront Village and feature bathroom with rain shower, large bay windows offering views of the Caribbean Sea.

Windsor Honeymoon Club Level Oversized Junior Suites are located on the first and second floors of the Windsor Tower and feature bathroom with rain shower/tub combination, and views of the crystal lagoon pool and gardens from the balcony. These rooms include Club Sandals service.

Balmoral Oceanview Luxury Rooms are located on the first through fifth floors of the Balmoral Oceanfront Village. and feature bathroom with rain head shower, and views of the pool and ocean from the room's windows.

Windsor Grande Luxe Walkout Oversized Club Level Junior Suites are are located on the ground floor of the Windsor Tower featuring bathroom with rain shower/tub combination or walk-in rain shower, and private patio leading directly out to the resort's gardens. These rooms include Club Sandals service.

Balmoral Oceanview Grande Luxe Rooms are located on the upper floors of the Balmoral Oceanfront Village, with bathroom featuring a rain shower/tub combination and a private balcony overlooking the ocean.

Royal English Club Level Junior Villa Suite with Outdoor Tranquility Soaking Tub are located on the ground and first floors of the Royal English Hideaway Villas. These newly renovated suites have bathroom with walk-in shower, and private balcony or patio with Tranquility Soaking Tub for two and privacy curtains, with garden views. These rooms include Club Sandals service.

Balmoral Honeymoon Oceanview Club Level Rooms are located on the first through fifth floors of the Balmoral Oceanfront Village and feature bathroom with rain shower/tub combination and private balcony boasting ocean views. These rooms include Club Sandals service.

Balmoral Poolside Walkout Club Level Rooms are located on the ground floors of the Balmoral Oceanfront Village with a private patio, just steps from one of the resort's pools and the misting pool. These rooms include Club Sandals service.

Windsor Oceanview Penthouse Club Level Suites are located on the top floor of the Windsor Tower with views of the ocean, gardens and pool from the balcony, and feature bathroom with rain shower/tub combination. These rooms include Club Sandals service.

Royal English Walkout Butler Hideaway Villa Suite with Patio Tranquility Soaking Tub are newly renovated suites and feature a sitting area, bathroom with walk-in rain shower, and an enclosed patio complete with Tranquility Soaking Tub for two and privacy curtains, offering garden views. These Love Nest® Suites include Sandals Butler Service.

Windsor One Bedroom Butler Royal Suites are located on the first and second floors of the Windsor Tower and feature a separate living room with dining area, bathroom with rain shower/tub combination, and balcony with garden and partial ocean views. These Love Nest® Suites include Sandals Butler Service.

Royal English One Bedroom Butler Villa Suite with Balcony Tranquility Soaking Tub are located on the first floor of the Royal English Hideaway Villas. These newly renovated suites feature a separate living room, bathroom with walk-in rain shower, and balcony with Tranquility Soaking Tub for two and privacy curtains, offering views of the gardens. These Love Nest® Suites include Sandals Butler Service.

Royal English One Bedroom Walkout Butler Villa Suites with Patio Tranquility Soaking Tub are located on the ground floor of the Royal English Hideaway Villas. These newly renovated suites feature a separate living room, bathroom with walk-in rain shower, and an enclosed patio with views of the gardens and a Tranquility Soaking Tub for two with privacy curtains. These Love Nest® Suites include Sandals Butler Service.

Windsor Oceanview One Bedroom Butler Royal Suites are located on the first through fourth floors of the Windsor Tower and feature a private balcony with ocean views, open-plan living and dining room, and bathroom with Roman tub. These Love Nest® Suites include Sandals Butler Service.

Balmoral Beachfront Walkout Butler Suites are located on the ground floor of the Balmoral Oceanfront Village, just steps from the beach. These suites feature a seating area, bathroom with rain shower/tub combination, and a large patio with views of the ocean, beach and offshore island. These Love Nest® Suites include Sandals Butler Service.

Balmoral Honeymoon Beachfront Butler Suites are as above, but are located on the top floors of the Balmoral Oceanfront Village offering views of the ocean and Sandals Cay. These Love Nest® Suites include Sandals Butler Service.

Romeo and Juliet One Bedroom Butler Villa Suite with Outdoor Tranquility Soaking Tub are located on the ground and first floors of the Royal English Hideaway Villas. These newly renovated suites feature either a patio or balcony with views over the gardens and a Tranquility Soaking Tub for two with privacy curtains, open-plan living area, and bathroom with walk-in rain shower. These Love Nest® Suites include Sandals Butler Service.

Windsor Honeymoon Oceanview One Bedroom Butler Royal Suites are located on the first through fourth floors of the Windsor Tower and feature a living room, bathroom with rain shower/tub combination and expansive balcony boasting views of the ocean. These Love Nest® Suites include Sandals Butler Service.

Windsor Oceanview Walkout One Bedroom Butler Royal Suites are as above, but are located on the ground floor of the Windsor Tower with direct access to the resort's gardens. These Love Nest® Suites include Sandals Butler Service.

Windsor Oceanfront Penthouse One Bedroom Butler Royal Suites are located on the top floor of the Windsor Tower and have ocean views from the private balcony, open-plan living and dining room, and bathroom with Roman shower/tub combination. These Love Nest® Suites include Sandals Butler Service.

Windsor Honeymoon Hideaway Swim Up Crystal Lagoon Zen Butler Suites are located on the ground floor of the Windsor Tower and have a private patio with zero-entry access to the Zen Garden river pool.

Windsor Honeymoon Hideaway Swim Up Crystal Lagoon Zen One Bedroom Butler Suites are as above, but are larger with separate living and dining room. These Love Nest® Suites include Sandals Butler Service.

Club Sandals Service:

  • Dedicated Club Sandals Lounge accessible 24-hours with Club Sandals concierge available 8:00am-10:00pm daily to assist with excursions, restaurant reservations, spa bookings and anything else you may need
  • Preferred Club Sandals Lounge check-in with chilled towel and Champagne upon arrival
  • Weekly hosted activities such a cocktail parties, martini evenings, wine tasting, snorkelling and exclusive Island Routes tours
  • In-room stocked mini-bar with a selection of spirits, beer and wine as well as soft drinks, juices and water
  • Room service available from 7:00am-10:00pm daily

Sandals Butler Service:

Providing you with uncompromising attention of a personal butler trained to the highest standards by the elite Guild of Professional English Butlers. Beginning with lemongrass-scented hand towels and welcome cocktails and culinary treats upon arrival, a private resort orientation and a luggage unpacking service you will then be supplied with a personal mobile phone to reach your Butler when needed. Your wish is their command! In addition, you will also have 24-hour room service and access to all the Club Sandals amenities and weekly activities.

  • Complimentary honeymoon package: receive a bubbly welcome, a romantic turndown service on your first night, and breakfast in bed one morning of your choice.

    To qualify for the Luxury Included® complimentary honeymoon package, all you have to do is check in online at https://www.sandals.co.uk/honeymoons/free/after booking your honeymoon. Offer valid for travel within 30 days of your wedding date. Terms and conditions apply. 

  • Free anniversary night:receive a free night in celebration of your anniversary when staying a minimum of 7 nights in a Club or Butler level category for travel between now–31 Dec ‘21.

    To qualify for the free anniversary night, all you have to do is provide proof of marriage licence within 14 days of booking. Either visit us at your local store or call our Service Team on 0333 355 8179 who will be able to process this for you. Bookings will then be adjusted to reflect the free night. Offer valid for travel within 30 days of your wedding anniversary date. Not applicable on any Over-the-Water Suites. Terms and conditions and black outs may apply. 

  • Free wedding: minimum stay 3 nights. Government and documentation fees at extra cost. Conditions apply. 

5-Star Global Gourmet™ at Sandals Resorts brings new sights, sounds and tastes to all guests at each meal — of course, all included! 10 dining options: Spices Restaurant (International; buffet for breakfast and lunch, Pan-Caribbean à la carte dinner), Baccarat (French; à la carte restaurant open for breakfast and dinner), Crystal Room (elegant Mediterranean; open for dinner), Royal Café (Beach grill; open daily from 11:00am-5:00pm), Kimonos (entertaining Teppanyaki, reservations required), Casanova Italian Ristorante (Italian; buffet breakfast and à la carte dinner), Schooner's (Caribbean seafood, on Sandals' offshore island), Bella Napoli Pizzeria (wood-fired oven pizza), Gordon's on the Pier (elegant à la carte dining, reservations required) and The Cricketer's Pub (British pub). 8 bars including 3 swim-up pool bars. Weekly late night chocolate decadence buffet.

Nightly entertainment with live performances, cocktail parties, piano melodies and theme nights.

6 swimming pools, 1 scuba pool and 6 whirlpools. Scuba diving* (free for certified divers, fee applies to others), snorkelling, windsurfing, aquatrikes, kayaks and Hobie Cats. Tennis, volleyball, shuffleboard, pool and darts. Fitness centre with free weights and exercise machines and Red Lane® Spa (treatments*) with sauna and steam room.

Complimentary WiFi access in all room categories and public areas. Gift shop. SnapShots photo shop*.

Good general access for guests who are able to walk short distances and can manage up to six steps. For more information and contact details please check out our Special Assistance page

Minimum stay 2 nights.

*Denotes local charge.

Two people in love over 18 years only.

Dress code: evening dress code for gentlemen states that smart trousers or jeans, long or short sleeve dress shirts (with or without collar) and dress shoes or sandals must be worn. Shorts, t-shirts, trainers, flip-flops, hats and caps are not permitted in the evening. 

Please note: please ensure you have adequate insurance to take part in adventurous activities. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (6116)
  • Very good (2706)
  • Average (1343)
  • Poor (766)
  • Terrible (586)
Image of the Tripadvisor rating Horrible experience

Sep 3, 2020 ebrya80

Sandals- In addition to a formal in-person complaint, while at the resort, this is the third time I am contacting customer service. During our stay in October 2019, we experienced terrible service. Prior to our departure, we spoke with the management team at the regarding this issue. We were was told that we would hear back regarding compensation,… Read more
Sandals- In addition to a formal in-person complaint, while at the resort, this is the third time I am contacting customer service. During our stay in October 2019, we experienced terrible service. Prior to our departure, we spoke with the management team at the regarding this issue. We were was told that we would hear back regarding compensation, after an investigation was completed, but we have not heard one thing regarding the status. After an extended period of time, I submitted an electronic query regarding the matter and was told the “investigation” was still ongoing. Overall, we have not been shown the courtesy, nor respect we deserve. During our stay we experienced the worst service; our Sandals experience was subpar to say the least! I brought brought down eight (8) other people (group code SG19135914), which brought your resort nearly 15,000 dollars. Now, adding insult to injury, I (we) are have not been shown the courtesy of closure. Read less
Image of the Tripadvisor rating Red Lane Spa Sandals Royal Caribbean

Aug 28, 2020 Gfon84 Delray Beach, Florida

I had a massage at the Red Lane Spa and let me tell you, it was one of the best massages I ever got (Thailand still unbeatable but it was comparable). Sophia Klright was fantastic, ask for her. Overwater bungalow was spectacular and Charles and Delroy services impecable.
Image of the Tripadvisor rating Sandals NEVER Disappoints

Aug 24, 2020 Bahamabobb Oklahoma City, Oklahoma

This was our 4th time visiting Sandals.. 2nd time at this location. I think Sandals just keeps getting better in our experiences. The staff is always so friendly and accommodating. I talked to the loyalty desk manager and she went above to make the trip extra special for a few requests. Dining at Gordon's on the pier was amazing, Kimonos was great… Read more
This was our 4th time visiting Sandals.. 2nd time at this location. I think Sandals just keeps getting better in our experiences. The staff is always so friendly and accommodating. I talked to the loyalty desk manager and she went above to make the trip extra special for a few requests. Dining at Gordon's on the pier was amazing, Kimonos was great and really every place we chose to eat at... The tranquility and relaxation felt at Sandals is really amazing just walking around with a cold Sands beer and listening to the music and greeted by friendly smiles by the staff. The private island, beautiful snorkeling spots of the back of the private island (catch the early boat over and stay all day.. HIGHLY recommended), cabanas on the back side of the private island, hammocks.. and other surprises!!, everything about the resort is phenomenal!! We will definitely be back! Read less
Image of the Tripadvisor rating Canceled Vacation - Pandemic

Jul 8, 2020 kjjose Louisville, Kentucky, United States

Let me start by saying, my husband and I WERE loyal Sandals customers. Our vacation scheduled for July 2020 would have been our 7th Sandals trip. Heck, we were even married at a Sandals. All that said, my husband and I opted to cancel this trip, well before the 30 days was up - due to me being at an elevated risk. In that same week, it was… Read more
Let me start by saying, my husband and I WERE loyal Sandals customers. Our vacation scheduled for July 2020 would have been our 7th Sandals trip. Heck, we were even married at a Sandals. All that said, my husband and I opted to cancel this trip, well before the 30 days was up - due to me being at an elevated risk. In that same week, it was announced that the resort wasn't even opening until Nov. 1, 2020, so we couldn't have gone even if we had decided to travel. After 2 phone calls and 4 weeks, we finally got a refund on the room portion of the trip, but nothing on the airfare. The customer service rep tried saying it was up to the airline. I contacted American Airlines, and they said it all had to be worked out with the booking agent - Sandals. After two more phone calls and emails, I was told I could use a lesser portion of a "credit" with American through next year, but I would have to book the flight through Sandals. I asked for this information in writing, whether on regular paper and through the mail, or an email. Nope, they said they wouldn't do that. If I have a "credit" with your company, why are you scared to document that? Sorry, but Sandals only looks out for their bottom line, and not true customer service and loyalty. Try another all inclusive - they don't have the only all inclusive options out there. And quite frankly, some of their resorts aren't the friendliest or best out there anyway. They're always chasing after you to buy upcharge items (like wines at dinner, additional sight seeing on the island, etc.). In the end, they just want your money, and that's all they want and care about. Read less
Image of the Tripadvisor rating Unreasonable During Pandemic

Jun 19, 2020 justinhump

Very disappointed in the lack of flexibility from Sandals during a worldwide pandemic. When most businesses adjusted and offered fair returns, Sandals held on tight to their profits. We initially cancelled our trip in March because sandals was not allowing people to travel to their resort during our desired date in April. We opted to cancel… Read more
Very disappointed in the lack of flexibility from Sandals during a worldwide pandemic. When most businesses adjusted and offered fair returns, Sandals held on tight to their profits. We initially cancelled our trip in March because sandals was not allowing people to travel to their resort during our desired date in April. We opted to cancel because my wife and I both work in healthcare and there was much uncertainty surrounding the pandemic at the time. Pushing our vacation out a whole 12 months was too risky. We initially had push back from getting a full refund because sandals told us we were within the 30 day mark to only recover half our refund. This was completely unreasonable because we contacted sandals so many times and couldn’t get through. We then received an email stating not to call them because of influx of calls — so we waited for them to call. When they called they only wanted to reschedule and not give me my full refund because of their 30 day policy. It was completely absurd. We finally were able to receive our full refund. However, we just received the last half of our refund today, June, 19th. We requested our refund March 25th or so. It took 3 months and me reaching out to them on multiple occasions to receive my refund. The company gave the same excuse each phone call explaining they “haven’t released the funds.” It made no sense. We lost our insurance money that we put down, which is fine. We also lost our deposit. I don’t agree with their business proceedings and find it unethical. We enjoyed our trip to St. Lucia 2 years ago very much. Jamaica was just “ok.” Regardless, due to so much effort to obtain my partial refund and heartache I will no longer be traveling to sandals and will recommend other resorts over sandals. During times of crisis, leaders rise to the occasion. Sandals proved to their customers that their own profits are more important than future business. Read less