The Royal at Atlantis

Bahamas, Caribbean

The hotel

Throwing you into the full Atlantis experience, The Royal is as legendary as the myths that inspired and infuse them. The architecture, the artwork, the adventures — each has a cheeky nod to the Lost City of Atlantis, but the well-dressed rooms and suites are a little less kitsch, coming with French or full balconies and views over the terraces, water, or harbour. Their spot on Atlantis Paradise Island puts you right by Atlantis Casino and at the heart of the world’s largest outdoor ‘marine habitat’ — with 14 lagoons and more than 50,000 aquatic residents, from sharks to barracuda. The island’s other fabled fun’s yours for the taking too, whether its experiencing rides or slides at the 141-acre Aquaventure waterscape; snorkelling the ‘ruins’ at Atlantis; or kicking back at one of its 21 restaurants and 19 bars.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Families
  • Kids Club
  • Children's Pool
  • Babysitting service
  • Night Club
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment
  • Fitness Centre/Gym

Where is it

Paradise Island is just across the harbour from Nassau, overlooking the beachfront. Transfer time from airport: 30 minutes.

Hotel information

The Royal — central to the myth of Atlantis — Atlantean-themed murals, décor and mosaics abound, it is here that the lost city comes to life! The Royal rooms features French balconies with terrace, harbour or water views. 1,083 rooms and 118 suites on 24 floors. All with air-conditioning, TV, alarm clock, tea/coffee makers, safe, hairdryer, mini-fridge*, iron and board and separate bathtub and shower. Royal Terrace View Rooms with inland views of the complex and resort, with 1 king-size bed or 2 queen-size beds sleeping maximum 4 adults or 2 adults and 2 children.

Breakfast Only Dining Plan option: includes full American or continental breakfast daily at Murray's Delicatessen, Poseidon's Table or Olives.

Aqua Dining Plan option: includes buffet breakfast at Poseidon's Table, or full American or continental breakfast at Olive's, Plato's, Murray's Deli, Sun & Ice or The Point Restaurant and Bar. Dinner at Poseidon's Table, Virgil's BBQ, The Point Restaurant and Bar, Murray's Deli, Marina Pizzeria, The Village Burger Shack or Frankie Gone Bananas at Bimini Road. Dinner is 2-courses (apart from Poseidon's Table which is buffet and unlimited courses) and includes either starter and main, or main and dessert, and also includes coffee, tea, milk, fountain sodas and juices.

Please note: the above meal plans are available at a surcharge, an additional fee for all guests may apply to some menu items. Terms and conditions apply.

Please note: children under 6 years of age receive free Aqua Dining Plan when adult on the same booking purchases a dining plan. Children aged 7–11 years receive discounted rates when an adult on the same booking purchases a dining plan. Children aged 12–17 years are charged as per adult rates for dining plans. Complimentary children's dining plans will be the same as the plan purchased by the adult.

Please note: children under 11 years of age receive free Breakfast Only Dining Plan when an adult on the same booking purchases a dining plan. Children aged 12–17 years are charged as per adult rates for dining plans. Complimentary children's dining plans will be the same as the plan purchased by the adult.

Royal Harbour View Rooms with views of Atlantis Marina or Nassau Harbour, with 1 king-size bed or 2 queen-size beds sleeping maximum 4 adults or 2 adults and 2 children.

Royal Water View Rooms with views of the waterscape, pool or ocean, with 1 king-size bed or 2 queen-size beds sleeping maximum 4 adults or 2 adults and 2 children.

21 restaurants. Gourmet fine-dining from world-renowned chefs includes Nobu (Japanese cuisine), Fish by Chef Jose Andreas (fresh seafood), Chop Stix (Chinese cuisine), Bahamian Club (Traditional cuisine), Casa A'Angelo (Italian cuisine), Olive's (Mediterranean cuisine from renowned chef Todd English), Café Martinique (French-Asian fusion) and Seafire Steakhouse. Casual dining options include, Mosaic (Mediterranean cuisine), Poseidon's Table (buffet dining), Frankie Gone Bananas at Bimini Road (Caribbean cuisine), Carmine's (family-style dining), Virgil's BBQ, Murray's Deli, Lagoon Bar & Grill, The Village Burger Shack and The Point Restaurant & Bar (seafood, salads and steaks). An array of quick bites and snack huts offering pizza, sandwiches, salads, burgers, fish and chips, and ice cream. 19 bars and lounges including lobby bars, cocktail bars and pool bars.

Aura nightclub with VIP seating and bottle service. Joker’s Wild Comedy Club. CRUSH nightclub for teens (13–17 years old). Atlantis Kids Adventures (3-12 years). Casino. Atlantis Theatre.

141-acre waterscape including Aquaventure — with 4 thrilling water slides in the power tower, a 1-mile-long tidal wave river ride, Splashers, an interactive children’s pool, an activity pool overlooking Cove Beach and 20 swimming areas. Mayan Temple with 5 slides including a 60 ft drop into a shark-filled lagoon, a marina and the world's largest marine habitat, second only to Mother Nature. The Dig — an archaeological representation of Atlantis featuring artefacts, subterranean chambers, exhibits of exotic species and views into the 2-million-gallon Ruins Lagoon, tennis centre, fitness centre, Mandara Spa*, Climbers Rush, Gamers Reef arcade, The Library, non-motorised water sports and a nearby 18-hole championship golf course* designed by Tom Wieskopf. Enjoy an interactive and educational experience with Atlantis’ very own dolphins. Atlantis Kids Adventures (3-12 years).

Please note: various activities within the water park may not be suitable for guests with limited mobility.

Babysitting*. Beauty salon*. Laundry/dry-cleaning service*. Duty-free shops, gift shops and designer boutiques. WiFi access up to 4 devices per room, Mail and postal service*, religious services and shuttle service around Atlantis. Fridge on request. The Marina Village at Atlantis is a quaint Bahamian marketplace offering shopping and dining opportunities around the marina at Atlantis. All rooms and suites include complimentary access to marine habitats and Aquaventure.

This hotel has resort fees that are included in the room rate (subject to change)

Resort fee includes: - Access to Aquaventure, a one-of-a-kind 141-acre waterscape - WiFi in guest rooms and lobby areas for up to four devices per room - Access to the fitness centre: up-to two guests per day, per room - Fitness centre access entitles guests to complimentary use of the cardio studio, universal and free weights only (tennis, fitness classes, and personal training sessions are not included) - Two 12 oz bottles of water daily per room - In-room coffee and tea - Unlimited local phone calls - Access to the Atlantis Movie Theatre - Casino lessons - Resort shuttle service. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Please note: dining attire guidelines exist for all restaurants.

Please note: child ages at this property are up to and including 11 years. This is applicable to the breakfast only dining plan and room occupancies.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
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  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3097)
  • Very good (2260)
  • Average (1207)
  • Poor (751)
  • Terrible (790)
Image of the Tripadvisor rating Worst customer service ever- just cancelled trip- first time guest!

Jun 28, 2020 Jcm1892 Trenton, New Jersey

I just booked the Atlantis a week ago for next spring 2021 and I called today to change the dates and was told I booked an employee price for employees only after calling and working with customer service on the website and over the phone to make the booking. And was told I would have to pay the difference upon arrival that they would’ve charged… Read more
I just booked the Atlantis a week ago for next spring 2021 and I called today to change the dates and was told I booked an employee price for employees only after calling and working with customer service on the website and over the phone to make the booking. And was told I would have to pay the difference upon arrival that they would’ve charged me had I come to the resort with booking that price or I had to rebook it for a More expensive rate. I did not know anything about an employee rate as I worked with someone via the texting on the Atlantis website. I should have been honored the price I booked it for instead of being told “you must have seen it say employee somewhere” and cutting me off as I was talking and then I was hung up on the second I said I might cancel it. This phone call was with a supervisor. She would be fired in any other establishment to do that to a first time customer. If I booked the price online for a certain rate it should be honored whether Atlantis made a mistake or not as that is what I booked it as with help from the Atlantis team. I am currently looking at booking at our second choice at Bahamar. Hopefully they honor the prices their guest are able to book it at online. Read less
Image of the Tripadvisor rating Fool me twice, shame on me...

May 13, 2020 Daydream307006

I've been twice now and I feel I need to write a fair and honest review. I let the feelings settle for 2 months before writing this so I could write a review that is honest and not emotional. This entire hotel does not deserve to have guests. I think they have been the kings for too long on their island and have forgotten who keeps them in… Read more
I've been twice now and I feel I need to write a fair and honest review. I let the feelings settle for 2 months before writing this so I could write a review that is honest and not emotional. This entire hotel does not deserve to have guests. I think they have been the kings for too long on their island and have forgotten who keeps them in business. Their attitude towards guests and tourists' is that we are a pest and an inconvenience. The culture is miserable and is fed by mandatory 18% gratuities. We went in Dec of 2018 and forgot about how rude the staff was, and remembered the beautiful island and the amazing waterpark. When we went again in March of 2020 we were swiftly reminded of their distaste for guests. Guys, its a complete buzz kill! Its really sad when you're there to relax and enjoy the family when someone is constantly bringing someone down. I promise you WILL notice it, its not just a few here and there, it will be very apparent. Both times we've been, separated by over a year. The resort is absolutely amazing, but not worth putting up with the behavior of the staff. One day our kids were 48" tall and could ride all the rides, the next day a pissed off employee would say no. One time they wouldn't even measure because they could tell just by looking at her with their eyes. For the record she was 48.5" according to her Dr. Office, but I mean if you can measure 4 feet with your naked eye, with a +- 0.5" tolerance, you're selling yourself short as a life guard. The food is not enjoyable, but is very expensive. The service is non-existent. Forget about ever getting a refill in a sit down restaurant. Go to Mexico and enjoy better people and better food. I would honestly tell my family and friends to take their vacation somewhere with a culture that wants you to be there, and wants to make your vacation amazing. Go anywhere but here. I promise you will have a much more pleasant vacation. Read less
Image of the Tripadvisor rating 2 night stay - 1st time in Bahamas

May 6, 2020 AbbieC1027 New Hampshire, United States

Upon arrival it felt like you were entering a theme park. Everything was very large and structural. We stayed in the Royal West tower. Checkin was fairly busy, the lobby had a lot to look at while waiting. The check in staff were very friendly and helpful. Our room was decent. Clean, a little bit out of date, but spacious for two adults. … Read more
Upon arrival it felt like you were entering a theme park. Everything was very large and structural. We stayed in the Royal West tower. Checkin was fairly busy, the lobby had a lot to look at while waiting. The check in staff were very friendly and helpful. Our room was decent. Clean, a little bit out of date, but spacious for two adults. One this that was noted....everything was VERY expensive. We did get coupons for free water throughout the hotel grounds only at specific food vendors though. The expanse is the grounds is huge. We got in at least 20k steps a day just within the grounds. The Dig was very cool, highly suggest that & free! The beach was gorgeous and looked well maintained. It was very windy and cool so no swimming for us. I got a cool coconut drink at the beach bar! It was delicious! We walked over the rope bridge and walked around to all the different animal pools. We at the buffet in the royal one day (spent $80 on 2 adults). It was pretty awful but if your in a pinch it could work, I’m not really a buffet kind of person though so take that with a grain. All in all I would suggest the trip at least once! Read less
Image of the Tripadvisor rating Fantastic birthday surprise

Apr 29, 2020 robertgW1183ZT

This review is a long time coming, meant to write this when I got home but with all this virus stuff going on forgot all about it. This was a great 60th birthday getaway from my wife, when we arrived we were greeted at the front desk by the nicest guy of all, Nickdia, (Nicholas), he was such a pleasure to deal with, he realized it was my birthday… Read more
This review is a long time coming, meant to write this when I got home but with all this virus stuff going on forgot all about it. This was a great 60th birthday getaway from my wife, when we arrived we were greeted at the front desk by the nicest guy of all, Nickdia, (Nicholas), he was such a pleasure to deal with, he realized it was my birthday so he made sure I was treated great, if you ever go to Atlantis make sure you ask for him, you won’t be disappointed, on the way up to the room our bellhop Lamar was also great, he explained everything & everywhere about the place, he gave us great tips, we had such an enjoyable stay, one tip I would like to say is to make reservations to the restaurants before you arrive or at least the first day there, there is a lot of walking but the place is kept beautifully, enjoy!! Read less
Image of the Tripadvisor rating Amazing service for a Platinum Titanium

Apr 22, 2020 120michelek Morton, Illinois

This is a very overdue review. My husband and I visited the Atlantis Royal back in November 2019. We are Titanium Elite members. We arrived on property about 5pm and were asked to check-in inside a special room reserved for Marriott Bonvoy members and were greeted by Dwight. We had booked a standard ocean view room and when we arrived it was… Read more
This is a very overdue review. My husband and I visited the Atlantis Royal back in November 2019. We are Titanium Elite members. We arrived on property about 5pm and were asked to check-in inside a special room reserved for Marriott Bonvoy members and were greeted by Dwight. We had booked a standard ocean view room and when we arrived it was not ready. After discussion with Dwight, he said he would find us a room that was ready, and much to our surprise he sure did! We were upgraded to a very large ocean view, one-bedroom suite with many windows that give us multiple views of the ocean and resort. The rooms are definitely in need of a bit of a facelift, but it was clean and very nice. We had one problem while we were there, and that was that the hot water had quit working in many parts of the hotel. The hotel was on top of the issue and they did issue a a resort credit for the inconvenience. Overall, we had a fantastic stay and the service all throughout the resort was very good! Thanks Dwight for making our stay so special!!! Read less