The Royal at Atlantis

Bahamas, Caribbean

The hotel

Throwing you into the full Atlantis experience, The Royal is as legendary as the myths that inspired and infuse them. The architecture, the artwork, the adventures — each has a cheeky nod to the Lost City of Atlantis, but the well-dressed rooms and suites are a little less kitsch, coming with French or full balconies and views over the terraces, water, or harbour. Their spot on Atlantis Paradise Island puts you right by Atlantis Casino and at the heart of the world’s largest outdoor ‘marine habitat’ — with 14 lagoons and more than 50,000 aquatic residents, from sharks to barracuda. The island’s other fabled fun’s yours for the taking too, whether its experiencing rides or slides at the 141-acre Aquaventure waterscape; snorkelling the ‘ruins’ at Atlantis; or kicking back at one of its 21 restaurants and 19 bars.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Families
  • Kids Club
  • Children's Pool
  • Babysitting service
  • Night Club
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment
  • Fitness Centre/Gym

Where is it

Paradise Island is just across the harbour from Nassau, overlooking the beachfront. Transfer time from airport: 30 minutes.

Hotel information

The Royal — central to the myth of Atlantis — Atlantean-themed murals, décor and mosaics abound, it is here that the lost city comes to life! The Royal rooms features French balconies with terrace, harbour or water views. 1,083 rooms and 118 suites on 24 floors. All with air-conditioning, TV, alarm clock, tea/coffee makers, safe, hairdryer, mini-fridge*, iron and board and separate bathtub and shower. Royal Terrace View Rooms with inland views of the complex and resort, with 1 king-size bed or 2 queen-size beds sleeping maximum 4 adults or 2 adults and 2 children.

Breakfast Only Dining Plan option: includes full American or continental breakfast daily at Murray's Delicatessen, Poseidon's Table or Olives.

Aqua Dining Plan option: includes buffet breakfast at Poseidon's Table, or full American or continental breakfast at Olive's, Plato's, Murray's Deli, Sun & Ice or The Point Restaurant and Bar. Dinner at Poseidon's Table, Virgil's BBQ, The Point Restaurant and Bar, Murray's Deli, Marina Pizzeria, The Village Burger Shack or Frankie Gone Bananas at Bimini Road. Dinner is 2-courses (apart from Poseidon's Table which is buffet and unlimited courses) and includes either starter and main, or main and dessert, and also includes coffee, tea, milk, fountain sodas and juices.

Please note: the above meal plans are available at a surcharge, an additional fee for all guests may apply to some menu items. Terms and conditions apply.

Please note: children under 6 years of age receive free Aqua Dining Plan when adult on the same booking purchases a dining plan. Children aged 7–11 years receive discounted rates when an adult on the same booking purchases a dining plan. Children aged 12–17 years are charged as per adult rates for dining plans. Complimentary children's dining plans will be the same as the plan purchased by the adult.

Please note: children under 11 years of age receive free Breakfast Only Dining Plan when an adult on the same booking purchases a dining plan. Children aged 12–17 years are charged as per adult rates for dining plans. Complimentary children's dining plans will be the same as the plan purchased by the adult.

Royal Harbour View Rooms with views of Atlantis Marina or Nassau Harbour, with 1 king-size bed or 2 queen-size beds sleeping maximum 4 adults or 2 adults and 2 children.

Royal Water View Rooms with views of the waterscape, pool or ocean, with 1 king-size bed or 2 queen-size beds sleeping maximum 4 adults or 2 adults and 2 children.

21 restaurants. Gourmet fine-dining from world-renowned chefs includes Nobu (Japanese cuisine), Fish by Chef Jose Andreas (fresh seafood), Chop Stix (Chinese cuisine), Bahamian Club (Traditional cuisine), Casa A'Angelo (Italian cuisine), Olive's (Mediterranean cuisine from renowned chef Todd English), Café Martinique (French-Asian fusion) and Seafire Steakhouse. Casual dining options include, Mosaic (Mediterranean cuisine), Poseidon's Table (buffet dining), Frankie Gone Bananas at Bimini Road (Caribbean cuisine), Carmine's (family-style dining), Virgil's BBQ, Murray's Deli, Lagoon Bar & Grill, The Village Burger Shack and The Point Restaurant & Bar (seafood, salads and steaks). An array of quick bites and snack huts offering pizza, sandwiches, salads, burgers, fish and chips, and ice cream. 19 bars and lounges including lobby bars, cocktail bars and pool bars.

Aura nightclub with VIP seating and bottle service. Joker’s Wild Comedy Club. CRUSH nightclub for teens (13–17 years old). Atlantis Kids Adventures (3-12 years). Casino. Atlantis Theatre.

141-acre waterscape including Aquaventure — with 4 thrilling water slides in the power tower, a 1-mile-long tidal wave river ride, Splashers, an interactive children’s pool, an activity pool overlooking Cove Beach and 20 swimming areas. Mayan Temple with 5 slides including a 60 ft drop into a shark-filled lagoon, a marina and the world's largest marine habitat, second only to Mother Nature. The Dig — an archaeological representation of Atlantis featuring artefacts, subterranean chambers, exhibits of exotic species and views into the 2-million-gallon Ruins Lagoon, tennis centre, fitness centre, Mandara Spa*, Climbers Rush, Gamers Reef arcade, The Library, non-motorised water sports and a nearby 18-hole championship golf course* designed by Tom Wieskopf. Enjoy an interactive and educational experience with Atlantis’ very own dolphins. Atlantis Kids Adventures (3-12 years).

Please note: various activities within the water park may not be suitable for guests with limited mobility.

Babysitting*. Beauty salon*. Laundry/dry-cleaning service*. Duty-free shops, gift shops and designer boutiques. WiFi access up to 4 devices per room, Mail and postal service*, religious services and shuttle service around Atlantis. Fridge on request. The Marina Village at Atlantis is a quaint Bahamian marketplace offering shopping and dining opportunities around the marina at Atlantis. All rooms and suites include complimentary access to marine habitats and Aquaventure.

This hotel has resort fees that are included in the room rate (subject to change)

Resort fee includes: - Access to Aquaventure, a one-of-a-kind 141-acre waterscape - WiFi in guest rooms and lobby areas for up to four devices per room - Access to the fitness centre: up-to two guests per day, per room - Fitness centre access entitles guests to complimentary use of the cardio studio, universal and free weights only (tennis, fitness classes, and personal training sessions are not included) - Two 12 oz bottles of water daily per room - In-room coffee and tea - Unlimited local phone calls - Access to the Atlantis Movie Theatre - Casino lessons - Resort shuttle service. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Please note: dining attire guidelines exist for all restaurants.

Please note: child ages at this property are up to and including 11 years. This is applicable to the breakfast only dining plan and room occupancies.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3059)
  • Very good (2244)
  • Average (1192)
  • Poor (734)
  • Terrible (773)
Image of the Tripadvisor rating Adventure of Atlantis

Jan 23, 2020 mountainvibes21

We stayed at a different resort for the week and really wanted to visit Atlantis, so we decided to visit for two days. This is a big big big place get your comfy walking shoes out!, with a lot of things to do and see, the stay included the access to the parks, you can just buy a day pass but family of four was cheaper to rent the room for two… Read more
We stayed at a different resort for the week and really wanted to visit Atlantis, so we decided to visit for two days. This is a big big big place get your comfy walking shoes out!, with a lot of things to do and see, the stay included the access to the parks, you can just buy a day pass but family of four was cheaper to rent the room for two days. Not enough time to enjoy all the wonderful and endless activities offered here. We will definitely be back to experience this again and more! Thanking the staff of this hotel who run things so smoothly in such a big place! our family had a lot of fun! The room view that’s in the picture below took my breath away! Clean grounds and very pleasant staff! My kids enjoyed the walk through the casino at night! Read less
Image of the Tripadvisor rating Absolutely amazing resort & top of the line customer service

Jan 23, 2020 P5799VGkatef

Absolutely incredible resort, clean, spacious rooms,breathtaking views & delicious food. I cannot say enough about the staff who went out of their way to ensure I was happy and that all my needs were met. Camalette in the Sky Lounge went over and above to answer my questions and came to the rescue when i lost my passport in the enormous resort!… Read more
Absolutely incredible resort, clean, spacious rooms,breathtaking views & delicious food. I cannot say enough about the staff who went out of their way to ensure I was happy and that all my needs were met. Camalette in the Sky Lounge went over and above to answer my questions and came to the rescue when i lost my passport in the enormous resort! she worked pure magic (along with her team members) to locate it! I cannot wait to return to the Atlantis!! Read less
Image of the Tripadvisor rating Lots of Good - some issues

Jan 23, 2020 mystic401 Long Island, New York

The Good: The resort grounds are still gorgeous after 20 years - My first stay was at the new Coral in 1996 for my 10th anniversary. No Royal or waterpark existed at that point! Stayed at the Royal in 2000 - brand new - then the Ocean Club (amazing) in 1997 then the Coral with my 3 kids in 2009. This was my first trip back since then and took my… Read more
The Good: The resort grounds are still gorgeous after 20 years - My first stay was at the new Coral in 1996 for my 10th anniversary. No Royal or waterpark existed at that point! Stayed at the Royal in 2000 - brand new - then the Ocean Club (amazing) in 1997 then the Coral with my 3 kids in 2009. This was my first trip back since then and took my grown kids again. Stayed at the Royal for central location. You can not beat this resort for the vast amount of things to do for all ages. Daily activity schedule readily available, we signed up for Dolphin paddle boarding experience in advance for savings which my kids loved. Tennis, Gambling, Junkanoo parade in Marina Village, great cocktails (although expensive but hey - how often do you get to sit at a bar in a pool sipping a pina colada (with potent floaters) and fun bartenders at the Coral Pool. Dinners eaten out in town. Lunches by the pool (loved SharkBites) , and a coffee and croissant from Platos were a fine breakfast. You have to book a trip here with proper expectations - Don't look for personal service, its too big. That being said I must say that every person we came in contact with in service was extremely nice and accomodating. Honestly - I know reviews here say they didn't have that experience but we did. Its expensive - You know this before you book so we did not complain about it. If you want to cut corners - hit the store on the way from the airport as we did and get supplies and ask for a refrigerator on check in. (Although they forgot ours and I had to ask twice before I got one). Upon check in we received vouchers for water bottles - you can refill bottles at stations around the resort as well. Study the resort map before you go to know where towel huts, food and specific pools are in relation to what you want to do or you are doing a lot of walking. Take a few walks around the resort in sections each day so you become familiar with the winding paths. The Colonade Baths Pool near the Cove and next to Beach was nice - a little quiet- and near the Power Tower - best pool for us. Plenty of chairs everywhere in the resort to lounge as it was a quiet week Jan 11-15. The Issues: Unfortunately, for all we wished that all will be perfect - we had issues with the Room at the Royal. We arrived for check in at 4PM and 2 rooms were not ready. Rep said go have lunch on us and we would upgrade to ocean view and come back they should be ready soon. We said OK but were annoyed obviously. Went and had food and drinks for 4 and went back to desk at 5:15pm. Rooms still not ready. I got angry after 10 minutes (behind the secret door) - I was informed that since I asked for connecting rooms that its a problem. I did not ask for connecting rooms - just ones on the same general area of the hotel. So he gave me 2 rooms on the same floor in Royal West. We get off the elevator and find blowers up and down the hall drying the carpet and are hit with a terrible damp odor. We get the rooms which are clean and acceptable but in need of upgrades (as mentioned before - Royal is no 20 years old) We booked a basic rate room. We went to dinner out and the next morning I noticed water seeping on my carpet at the door. The other room as well. Needless to say after a phone call (they were nice in guest services) I found out the floor above had a burst pipe the day before and they would move us. OK fine - but why did they put me on that floor in the first place if they know it was a problem. No one at the desk told me why there was an issue upon finally getting a room - like it was a big secret. JUST TELL THE CUSTOMER UP FRONT! I am not one to let stuff ruin my short vacation - You should just address the problems - which I know are beyond your control - Not your fault a pipe burst! - don't hide them! You did address my problems quickly but only AFTER I brought them up - Management should teach the front desk crew to head this off - I noticed check in took a long time for everyone! Reps were going to speak to management I guess behind the secret door every 3 minutes. People will appreciate it more. My advise to management is to change their strategy at check in!! Once I changed rooms I also received credits for each room for the inconvenience - so they were nice about trying to fix things. Our new rooms on a higher floor were fine- All in all - Take your chances and go to this beautiful resort if you have never been - especially with your kids - its a blast - just expect the unexpected and you won't be dissapointed! Read less
Image of the Tripadvisor rating Still have billing issues

Jan 23, 2020 73gil New York City, New York

Went with my family. Overall the stay was pleasant but i am still having billing issues. When i tried to check out, i wanted to use a gift card. the agent did not know how to process a gift card and i had to catch my fight so i couldnt wait 20 minutes just to check out. we agreed that i would do it once i got home. After I got home, I filled out… Read more
Went with my family. Overall the stay was pleasant but i am still having billing issues. When i tried to check out, i wanted to use a gift card. the agent did not know how to process a gift card and i had to catch my fight so i couldnt wait 20 minutes just to check out. we agreed that i would do it once i got home. After I got home, I filled out the form they requested and followed up 3 times, but still no response. Wish they had better post service care but its a shame. Read less
Image of the Tripadvisor rating Service is not with a smile,

Jan 21, 2020 ClaudBG123 Long Island, NY

Not my cup a tea but was treated from work Free is good. Would not have been happy if I paid for it. Our room was redone, so that was nice. Water was turned off for hours in our tower. Elevators did not all work Employees are not friendly You get a few, but in general they do not want be bothered. I never experienced this in the Bahamas… Read more
Not my cup a tea but was treated from work Free is good. Would not have been happy if I paid for it. Our room was redone, so that was nice. Water was turned off for hours in our tower. Elevators did not all work Employees are not friendly You get a few, but in general they do not want be bothered. I never experienced this in the Bahamas before. The pools area was a mess. Then again you have cruise ship people coming for the day. And the beach chairs where not set up nice and garbage around. No one cleaned these areas as the day went along. Seafire grille by the marina was such poor service we were almost in shock. I did have lunch near the Cove at Sip Sip which was nice. Jenna was our 1st smiling server. She was great. Not worth the money. Stay at the COVE or go somewhere else. Read less