The Crane

Barbados, Caribbean

The hotel

An indulgent institution on the island of Barbados, The Crane Resort has been welcoming luxury seeking guests for more than 130 years. The first travellers came for the blush-pink sands below this cliff-edge hotel, soft under their feet and washed by frothy white Caribbean surf. Today you can reach Crane Beach in the hotel's dramatic glass elevator, tucking into Bajan bites and rum punches while you're down there. And, although you still get the grand colonial styling and refined ambience, today's travellers are also rewarded with a cliff-top pool paradise, an historic adults-only pool and sophisticated global dining experiences.

Amenities

  • Bar
  • Honeymoon
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Laundry Service
  • Internet Access
  • Close to Beach
  • Golf
  • Tennis
  • Restaurant

Where is it

Overlooking Crane Beach, a perfect location for those seeking tranquillity, ultra-spacious surroundings and magnificent ocean views. 20 minutes to the south coast. Transfer time from airport: 10 minutes.

Hotel information

240 luxuriously appointed residences. All with balcony or patio, air-conditioning, cable TV/DVD player, marble bathrooms, Jacuzzi tub, robes, spa showers, fully equipped kitchenette, hairdryer, iron and board, sofa and dining area. Junior Suite Garden View with 1 king-size bed or twin beds, sleeping maximum 2 adults.

Half Board option: includes breakfast and dinner.

Full Board option: includes breakfast, lunch and dinner.

1-Bedroom Ocean View Suites feature spacious balconies with panoramic ocean views, with 1 king-size bed or twin beds, sleeping maximum 2 adults.

1-Bedroom Suite with Plunge Pool feature all above amenities plus a private 14ft plunge pool.

1-Bedroom Suite with 28ft Pool are as above but with a private 28ft infinity edge pool on the terrace.

All suites are also available as 2-Bedrooms. 

Zen (Japanese and Thai fine dining, open for dinner), L’Azure (classic international and Caribbean delicacies, open daily for breakfast and dinner), D’Onofrio’s Trattoria (Italian dining, open for dinner), The Grove Beach Bar and Grill (currently closed), The Village Cafe (homemade ice-cream and coffees), Bar 1887 (cocktail bar and tapas). In-room dining*.

Over an acre of multi-cascading pools to include a waterfall pool and an al fresco Jacuzzi spa pool. Adult-only historic pool. Fully equipped fitness centre including cardio equipment and weights, as well as yoga. 2 floodlit tennis courts. Golf nearby* with preferential rates.

Crane village includes a department and convenience store. Elevator to beach, beach service. Beach Hut providing umbrellas, sun loungers and replacement towels. Complimentary WiFi access. Laundry/dry-cleaning*.

Please note: a room levy of $17.50 per bedroom, per night applies (payable locally, subject to change).

Good general access for guests who are able to walk short distances and can manage up to six steps. For more information and contact details please check out ourSpecial Assistance page

* Denotes local charge.

Please note: Virgin Holidays has a restriction on under 16s in this hotel, but it is not an adults-only resort.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1981)
  • Very good (770)
  • Average (260)
  • Poor (165)
  • Terrible (148)
Image of the Tripadvisor rating Quarantine Stay - Long and lacking care

Jan 13, 2021 TravelingTammy124 United Kingdom

It seems they want your money but not actually your presence. I imagine this is temporary but this is the current experience. I would avoid Barbados at this time. There is a very long testing delay much more than 24-48 hours most of the guests staying with us have been at least 7 days so expect 10 plus days of quarantine. If you stay here I… Read more
It seems they want your money but not actually your presence. I imagine this is temporary but this is the current experience. I would avoid Barbados at this time. There is a very long testing delay much more than 24-48 hours most of the guests staying with us have been at least 7 days so expect 10 plus days of quarantine. If you stay here I would recommend booking your own test and not using onsite Dr. The followup and care is lacking and she is overloaded with testing try Dr Brown instead a private Dr. Our friends that did this at another resort had much quicker results and the cost was less in the long run even though they chose a more expensive property. Pros: Large rooms (some with small private pools) and gardens. Room Service is not amazing I would avoid ordering from this menu, Zen and the Italian restaurant was lovely even take away was fantastic so imagine the dining experience is great. House Keeping staff were very nice and were always accomodating. Cons: Staff overall are generally rude and unhelpful. Some staff were lovely (Those taking in room dining orders and those delivering are kind and friendly), others are very unhelpful and very rude particularly check-in and reception and those booking tests. Unless you happen to be standing next to the GM otherwise the attitude is almost one of resentment. You no longer have access to any resort facilities and can't leave your room a Barbados government directive. Expect difficulty getting through on the phone to anyone, you will have to call many times and then expect to have to try calling back multiple times after the request is ignored. Read less
Image of the Tripadvisor rating A difficult TripAdvisor report

Jan 12, 2021 andrewgG3269AQ London, United Kingdom

The location is magnificent but the management is awful So sad. The resort boasts that it has been around since 1887. It fells that way. Trying to contact any one operator front desk or room service requires the patience of job! Most times wait for 15 minutes and then be disconnected. Telephone produced by Alexander bell requests for… Read more
The location is magnificent but the management is awful So sad. The resort boasts that it has been around since 1887. It fells that way. Trying to contact any one operator front desk or room service requires the patience of job! Most times wait for 15 minutes and then be disconnected. Telephone produced by Alexander bell requests for replacement ignored. Critical covid result not reported for a day. But the staff are great Chantelle check April front desk chaunte concierge Robina maid. Even Jeffrey the manager tried. Check in was hideous incompetent slow and understaffed not the way to begin after a long flight. But we would go back for the rooms - desperately in need of redecorating the location and the facilities. Assuming the covid rules revert to sense which they were not when we left. Check carefully or be locked in your room for days. It falls far below the standards of a hilton alas. So I could not rate it. So good potentially and so disappointing but we had a good time! Read less
Image of the Tripadvisor rating AMAZING STAY

Jan 11, 2021 Flyer35795

We had the most perfect stay - I have stayed there 3 times and will return - there was very large, comfortable bed in very large room with a fully equipped kitchen, washer dryer - it was fantastic- the staff looked after us extremely well - the second time we stayed we had a suite with an ocean view, a small pool, this was glorious - the beach… Read more
We had the most perfect stay - I have stayed there 3 times and will return - there was very large, comfortable bed in very large room with a fully equipped kitchen, washer dryer - it was fantastic- the staff looked after us extremely well - the second time we stayed we had a suite with an ocean view, a small pool, this was glorious - the beach is heaven - I recommend Read less
Image of the Tripadvisor rating Avoid! Worst customer service ever received

Jan 8, 2021 daisy12343234 Suffolk, United Kingdom

We were due to spend our 2 week vacation at the Crane but left after 5 nights (should have left sooner). As stated in previous reviews, the Crane is definitely cashing in on “quarantine stays” and has no interest in longer staying guests. Once we received our second covid test result (which after 3 days we got ourself direct from the lab as the… Read more
We were due to spend our 2 week vacation at the Crane but left after 5 nights (should have left sooner). As stated in previous reviews, the Crane is definitely cashing in on “quarantine stays” and has no interest in longer staying guests. Once we received our second covid test result (which after 3 days we got ourself direct from the lab as the hotel just kept saying there was a delay) we were not allowed to use any of the large pools as these were allocated to the “blue wristbands” who were waiting for their results. We were only allowed to use a small, dirty pool that was not fit for humans. Most guests only stay at the crane until they received their negative test and swiftly moved to different accommodation. We had numerous problems (too many to list) but we never found one member of staff willing to help us. We spend many hours in reception with other unhappy guests trying to get issues resolved. We escalated our complaints to senior management who once again fobbed us off so we too packed our bags and moved to Sugar Bay Resort, best decision we ever made. The rest of our holiday was spent having the best holiday ever with the most accommodating and friendly staff. We were so excited to stay at the Crane based on photos and reviews but would certainly not return or recommend. Read less
Image of the Tripadvisor rating Great place to quarantine

Jan 7, 2021 Speightstown_girl Speightstown, Barbados

We recently spent three nights at the Crane as part of the quarantine we needed to complete to enter the country. We had never stayed there before because of the expense. But I was drawn by a discount, the on-site testing and possibility of swimming in a designated pool when we were there (not sure if that is still possible.) Our suite was great… Read more
We recently spent three nights at the Crane as part of the quarantine we needed to complete to enter the country. We had never stayed there before because of the expense. But I was drawn by a discount, the on-site testing and possibility of swimming in a designated pool when we were there (not sure if that is still possible.) Our suite was great with an amazing sea view. It was enormous and comfortable. Loved the couches. The in-room food was copious so we only ordered breakfast (included) and supper. We were tested and left right on time whereas friends who arrived a day later are still waiting to get their results. So it was worth the expense, for sure. Read less