Memories Jibacoa

Jibacoa, Cuba

El Ranchon
Standard Ocean View Room
Standard Ocean View Room
Standard Ocean View Room
Standard Ocean View Room
Diamond Club Restaurant
El Ranchon
Standard Ocean View Room
Standard Ocean View Room
Standard Ocean View Room
Standard Ocean View Room
Diamond Club Restaurant

The hotel

It may be a far cry from Havana’s buzz, but Memories Jibacoa is only 1.5 hours from the capital – letting you experience both sides of Cuba. Emerging from between tropical palms and greenery, before coming to a rest on the white sands of Arroyo Bermejo Beach, its low-rise architecture adds to the relaxed hideaway feel, with garden or sea views from every room. This adult-only escape’s anything but unassuming though, with water sports, a dive centre, an unashamedly oversized pool, and round-the-clock dining and drinking options. You can even upgrade to the Diamond Club for preferred à la carte reservations and an exclusive beach area.

Amenities

  • Bar
  • Honeymoon
  • Night Club
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service
  • Beachfront location
  • Tennis
  • Restaurant
  • Kayaking
  • Sailing
  • Hobie Cats

Where is it

On Arroyo Bermejo Beach on Cuba's north coast, surrounded by mountains and ocean. 50 km to Havana and 60 km to Varadero. Transfer time from Havana Airport: 1 hour 30 minutes.

Hotel information

240 rooms in 18 two-storey blocks with no lifts. Standard Garden View Rooms have balcony or terrace, air-conditioning, cable TV, telephone, coffee-making facilities, mini-fridge with bottled water on arrival, safe, iron and board and hairdryer. Standard Garden View Rooms with either 1 king-size bed or 2 or 3 single beds, sleeping maximum 3 adults.

All meals, snacks and unlimited drinks. Guests are entitled to visit three of the à la carte restaurants per week. Diamond Club guests can enjoy unlimited visits to the à la carte restaurants. All activities above unless otherwise stated.

Standard Pool View Rooms have the same facilities as the Standard Garden View Rooms but overlook the pool, sleeping maximum 3 adults.

Standard Ocean View Rooms have the same facilities as the Standard Garden View Rooms but have fabulous sea views, sleeping maximum 3 adults.

Tropical Suites have ocean views and are located on the upper floors, with private balcony and separate living room, sleeping maximum 2 adults.

Diamond Club Benefits are available at an additional supplement and include:

  • Personalised check-in
  • Welcome cocktail
  • Early check-in (subject to availability)
  • Late check-out (subject to availability)
  • Exclusive beach area with waiter service
  • Premium amenities
  • 20% discount on spa treatments
  • 20% discount on laundry service
  • Breakfast and à la carte lunch at exclusive restaurant
  • Mini-bar restocked daily with water, beer and soft drinks
  • Unlimited visits to the à la carte restaurant

  • 2020 Honeymooners: stay a minimum of 6 nights and receive a complimentary room upgrade (subject to availability), a bottle of Cava and pastries in the room on arrival, private check-in, welcome cocktail, breakfast in the room (once during stay), honeymoon dinner (once during stay), weekly cocktail for honeymooners and 10% discount off spa services. 

    A valid marriage certificate within the previous 6 months must be shown.

     

  • Early booking bonus: book by 31 Oct '19 and adults receive 5% off the accommodation cost for travel between 1 May–31 Dec '20. 

3 restaurants and 1 grill: Selections (open for breakfast, lunch and dinner). Bella Cucina (Italian, à la carte, open for dinner), La Gourmet (open for dinner) and El Ranchon (à la carte grill, open for lunch and dinner). 5 bars including pool bar, beach bar and nightclub. Please note: à la carte dining is limited to one visit per restaurant per stay.

Daytime entertainment includes themed parties, dance classes, Spanish language lessons, yoga, hiking and games room. Evening entertainment includes Cuban night, gala nights during the week, piano bar and shows every night.

Large swimming pool with 2 separate Jacuzzis. Spa*. Gym. Water sports include windsurfing, kayaking, snorkelling, scuba-diving*, water polo and volleyball. Tennis, basketball and table tennis.

Laundry service*. Onsite shop*. WiFi access*.

Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

3 nights.

* Denotes local charge.

Please note: minimum age in resort is 16 years.

Please note: Diamond Club benefits are available at an additonal supplement per person per night, it is optional but must be booked for the entire stay and for all guests in the room.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1543)
  • Very good (997)
  • Average (244)
  • Poor (57)
  • Terrible (38)
Image of the Tripadvisor rating Another Great Trip!

May 21, 2019 Dianne M Antigonish, Canada

This is our 14th year coming to this resort & we can’t wait to go back next year. The staff at this resort truly are the reason why we continue to come back year after year. Ania at the front desk always goes above and beyond her job to be so welcoming, helpful and a true pleasure to be around. All the girls at reception do an outstanding job to… Read more
This is our 14th year coming to this resort & we can’t wait to go back next year. The staff at this resort truly are the reason why we continue to come back year after year. Ania at the front desk always goes above and beyond her job to be so welcoming, helpful and a true pleasure to be around. All the girls at reception do an outstanding job to help you and are so accommodating. It’s very nice to have them do money exchange on site, and they count the money out right in front of you. Kiki and Sarah in PR are wonderful people. David, the new manager, was very personable and outgoing to all guests and he seemed to be so nice to all the staff. Oralysis at the beach bar is always so cheerful and attentive and amazing at what he does ! Marina the sun wing reprensentative was wonderful. At the piano bar, Jorge and Karina were amazing entertainment, we so enjoyed watching them ! Luis, Edgar and Yoel at the beach are so friendly and helpful. All the gardeners and grounds keepers do an outstanding job of keeping the property in amazing shape and looking gorgeous. The food is amazing! We truly can’t wait to go back next year and truly wouldn’t think of going anywhere else as the staff at this resort make it amazing to visit ! Jimmy & Dianne Nova Scotia Read less
Image of the Tripadvisor rating 10th trip to Memories Jibacoa

May 20, 2019 Gerald P

This was our 10th trip to Memories Jibacoa so that kind of says how much we love this resort! The beach is beautiful and we never have a problem finding a spot to enjoy the day. There are lots of straw beach umbrellas so you have shade. We really enjoy the nightly entertainment and the piano bar. The sing alongs are so much fun. The rooms are… Read more
This was our 10th trip to Memories Jibacoa so that kind of says how much we love this resort! The beach is beautiful and we never have a problem finding a spot to enjoy the day. There are lots of straw beach umbrellas so you have shade. We really enjoy the nightly entertainment and the piano bar. The sing alongs are so much fun. The rooms are clean and comfortable. The resort is not huge so it is not far to the beach or the buffet. The best part of the resort are the staff. Everyone is always so friendly. The girls at the front desk are always welcoming and helpful. Especially Ania Hoyos, she has been very accommodating. Whatever we need she is happy to help us. Sarah is always happy to see us and makes us feel very welcome. The girls at the buffet always give awesome service, especially our friends Marcia, and the two Janets! The lobby bartenders are great, they are so busy but always make us feel special. We didn't get to see Kiki this trip but he is great! He always makes me feel like a princess! We just can't say enough good things about this resort, we love it! Read less
Image of the Tripadvisor rating Truly our home away from home

May 20, 2019 maonii

What a lovely place and what wonderful people! At the end of this week we will be arriving for our third visit to this beautiful place with our (all adult) family. We can hardly wait to reunite with the warm and amazing friends and people we've met and to be enjoying 'our' rooms again. The vibe in this hotel is unlike I've experienced before.… Read more
What a lovely place and what wonderful people! At the end of this week we will be arriving for our third visit to this beautiful place with our (all adult) family. We can hardly wait to reunite with the warm and amazing friends and people we've met and to be enjoying 'our' rooms again. The vibe in this hotel is unlike I've experienced before. Usually I don't tend to revisit the same holiday destination, especially when it's this far from home (having more destinations on my bucket list), but from the first time we stayed in Memories Jibacoa in 2015 we were made to feel at home in the best way possible. By the time we left we knew we would all be coming back. The resort is beautiful, with green gardens and a wonderful reef for snorkeling and/or diving, it's wheelchair friendly and the staff is just the BEST! They really make this hotel the special place it is and a place well worth coming to. This for sure won't be our last visit :) Read less
Image of the Tripadvisor rating So good, so unique

May 19, 2019 EwaAndJarek Toronto, Canada

The hotel was located in a beautiful area, surrounded by ocean and mountains. It seems to be in the middle of nowhere, which is perfect if you're looking for a relaxing and quiet getaway. The grounds were well maintained by staff, and the beach was pristine. It's a great location for snorkeling and diving. They have corals right off of the… Read more
The hotel was located in a beautiful area, surrounded by ocean and mountains. It seems to be in the middle of nowhere, which is perfect if you're looking for a relaxing and quiet getaway. The grounds were well maintained by staff, and the beach was pristine. It's a great location for snorkeling and diving. They have corals right off of the shore, so you don't need to go on an excursion if you don't want to. Having said that, they offer inexpensive diving tours for beginners and those with experience. The rooms were clean and well maintained, but a little dated. Given that most of our time was spent outside it didn't matter to us. The staff was great and very helpful! They were always around if you needed them, but didn't linger. The had musicians playing every night at the Piano Bar. Great place to have a drink and meet other people! The guy playing piano some nights is very talented and friendly. He gives you a choice of which music you want played. It doesn't seem like anyone tips the musicians, but they work really hard, so if you enjoy their performance consider giving them a little something. We took a private Havana tour from our hotel with "Awesome Cuba Tours" for only $80 in a classic air-conditioned Chevy. We were provided with a driver and an excellent tour guide/photographer. He fulfilled all of our requirements by taking us to "lesser known" parts of Havana, as this was our second time in the city and we'd already seen most of the touristy parts. If you're interested, I posted a video from my time there on Youtube. It's called Memories Jibacoa Cuba, April 2019. Read less
Image of the Tripadvisor rating Excellent Stay This Year

May 19, 2019 Sunriseonthebeach Riverview NB Canada

We stayed for two weeks end April early May as this was the last flight that Sunwing provide for us east coasters for the year. Had a pool view room in building 8 that was comfortable and kept clean by the maid. Could sit on the balcony and actually watch the shows at night if we wanted to, if not you could barely hear them in the room. A/C worked… Read more
We stayed for two weeks end April early May as this was the last flight that Sunwing provide for us east coasters for the year. Had a pool view room in building 8 that was comfortable and kept clean by the maid. Could sit on the balcony and actually watch the shows at night if we wanted to, if not you could barely hear them in the room. A/C worked well and you couldn’t hear the main unit that was on the outside of the room as some people had reported, although this one was a newer system. As this was our 9th visit to the resort we were invited to a new repeaters dinner held at the Italian a la cart, very good meal and presentation. David the general manager was around speaking to all of us, and thanking us all for coming back each year. He was very visible around the resort, something I have not seen with other general managers. Food was good in the buffet especially at breakfast with Nelson, we spent most of the lunch time at the beach restaurant. A la carts Italian and gourmet were the best and we only ventured to the Cuban one once and didn’t like it. Beach was very good with more sand in the water and you could snorkel a few feet out to see the fish. Did not really have a problem getting seats there but I noticed there were signs saying not to reserve any or items would be removed, but people still did it. Resort was not full as this appeared to be a low season for the hotel. Animation was very good keeping the wife occupied with their games and quizzes so a big thank you to them. Couple of no water problems while we were there as they do appear to shut off the water late at night and turn it back on early in the morning. Easy fix was to fill the garbage can with water before turning in so if you needed it you could flush. They are finally finish fixing the water lines around the resort and are not intrusive while doing it. Never had a problem with any of the staff there, from the girls at the front desk to the servers, bartenders, and gardeners, always cheerful to talk to and all our request were met. Special thank you to Janet at the buffet, Luis at the beach bar hut, Oralys at the beach bar, Ingrid at the pool bar, Jesus the towel guy. And all the staff at this resort, will see you next year. Read less