Memories Jibacoa

Jibacoa, Cuba

The hotel

It may be a far cry from Havana’s buzz, but Memories Jibacoa is only 1.5 hours from the capital – letting you experience both sides of Cuba. Emerging from between tropical palms and greenery, before coming to a rest on the white sands of Arroyo Bermejo Beach, its low-rise architecture adds to the relaxed hideaway feel, with garden or sea views from every room. This adult-only escape’s anything but unassuming though, with water sports, a dive centre, an unashamedly oversized pool, and round-the-clock dining and drinking options. You can even upgrade to the Diamond Club for preferred à la carte reservations and an exclusive beach area.

Amenities

  • Bar
  • Honeymoon
  • Night Club
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service
  • Beachfront location
  • Tennis
  • Restaurant
  • Kayaking
  • Sailing
  • Hobie Cats

Where is it

On Arroyo Bermejo Beach on Cuba's north coast, surrounded by mountains and ocean. 50 km to Havana and 60 km to Varadero. Transfer time from Havana Airport: 1 hour 30 minutes.

Hotel information

240 rooms in 18 two-storey blocks with no lifts. Standard Garden View Rooms have balcony or terrace, air-conditioning, cable TV, telephone, coffee-making facilities, mini-fridge with bottled water on arrival, safe, iron and board and hairdryer. Standard Garden View Rooms with either 1 king-size bed or 2 or 3 single beds, sleeping maximum 3 adults.

All meals, snacks and unlimited drinks. Guests are entitled to visit three of the à la carte restaurants per week. Diamond Club guests can enjoy unlimited visits to the à la carte restaurants. All activities above unless otherwise stated.

Standard Pool View Rooms have the same facilities as the Standard Garden View Rooms but overlook the pool, sleeping maximum 3 adults.

Standard Ocean View Rooms have the same facilities as the Standard Garden View Rooms but have fabulous sea views, sleeping maximum 3 adults.

Suites have ocean views and are located on the upper floors, with private balcony and separate living room, sleeping maximum 2 adults.

Diamond Club Benefits are available at an additional supplement and include:

  • Personalised check-in
  • Welcome cocktail
  • Early check-in (subject to availability)
  • Late check-out (subject to availability)
  • Exclusive beach area with waiter service
  • Premium amenities
  • 20% discount on spa treatments
  • 20% discount on laundry service
  • Breakfast and à la carte lunch at exclusive restaurant
  • Mini-bar restocked daily with water, beer and soft drinks
  • Unlimited visits to the à la carte restaurant (from Jan '20)
  • 2020 Honeymooners: stay a minimum of 6 nights and receive a complimentary room upgrade (subject to availability), a bottle of Cava and pastries in the room on arrival, private check-in, welcome cocktail, breakfast in the room (once during stay), honeymoon dinner (once during stay), weekly cocktail for honeymooners and 10% discount off spa services. 

    A valid marriage certificate within the previous 6 months must be shown.

     

3 restaurants and 1 grill: Selections (open for breakfast, lunch and dinner). Bella Cucina (Italian, à la carte, open for dinner), La Gourmet (open for dinner) and El Ranchon (à la carte grill, open for lunch and dinner). 5 bars including pool bar, beach bar and nightclub. Please note: à la carte dining is limited to one visit per restaurant per stay.

Daytime entertainment includes themed parties, dance classes, Spanish language lessons, yoga, hiking and games room. Evening entertainment includes Cuban night, gala nights during the week, piano bar and shows every night.

Large swimming pool with 2 separate Jacuzzis. Spa*. Gym. Water sports include windsurfing, kayaking, snorkelling, scuba-diving*, water polo and volleyball. Tennis, basketball and table tennis.

Laundry service*. Onsite shop*. WiFi access*. Doctor*.

Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

3 nights.

* Denotes local charge.

Please note: minimum age in resort is 16 years.

Please note: Diamond Club benefits are available at an additonal supplement per person per night, it is optional but must be booked for the entire stay and for all guests in the room.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1673)
  • Very good (1037)
  • Average (259)
  • Poor (62)
  • Terrible (43)
Image of the Tripadvisor rating Another wonderful stay at Memories Jibacoa

Nov 13, 2019 Robert M

This was our second trip to this resort and it won't be our last. The beach with it's coral reef just off shore was excellent for snorkeling. The service and facilities were top notch, The food was great and the view of the ocean and the mountains was outstanding. The staff were very friendly and remembered us from our last visit. Manuel took… Read more
This was our second trip to this resort and it won't be our last. The beach with it's coral reef just off shore was excellent for snorkeling. The service and facilities were top notch, The food was great and the view of the ocean and the mountains was outstanding. The staff were very friendly and remembered us from our last visit. Manuel took my wife and i our on the catamaran and explained all about the local area. We met the general manager Brian a number of times at events and dinners which was great to see the connection with the visitors and to make us welcome. Read less
Image of the Tripadvisor rating Fantastic Summer Holiday

Nov 13, 2019 T5187HTchrist Cambridge, United Kingdom

Just wanted to say to the staff and people of Cuba that we as a family had a fantastic time in your country. It met all of our expectations, and exceeded them as well. The hotel was lovely with a brilliant sea view room that was so close to the beach. The food was tasty and had a wide range of choices. We spent most of our days at the beach and… Read more
Just wanted to say to the staff and people of Cuba that we as a family had a fantastic time in your country. It met all of our expectations, and exceeded them as well. The hotel was lovely with a brilliant sea view room that was so close to the beach. The food was tasty and had a wide range of choices. We spent most of our days at the beach and in the sea. I had a perfect morning ritual of getting up early, 7am, and going for an early morning swim. A perfect start to the day. The staff at the hotel were lovely and very friendly and a credit to themselves as they all worked so hard. We did venture out on several occasions. I would recommend the walk to the top of the hill where you get an aerial view of the hotel. We also went into Havana which was one of the highlights of the holiday and has to be experienced in person. Another highlight was in the evening soaking up the atmosphere in the bars of the hotel whilst listening to Cuban music and drinking Cuba libras. My favourite was the grasshopper. A special mention also to the bar staff who were brilliant and so friendly. Our stay at Memories gave us a flavour of Cuba that we definitely want to experience again. I would recommend travellers staying at the hotel to take their own insulated travel cups. This helps keep your drinks cool, but more importantly helps the environment by reducing the plastic cups. Thank you Memories for a fantastic holiday. We loved our Cuban experience, which we intend to repeat. Read less
Image of the Tripadvisor rating Relaxing

Nov 12, 2019 pj3891 Bedford, United Kingdom

Liked this hotel and I would definitely return. It seems like all of the hotels and restaurants the food can be very hit and miss. We did suffer a couple upset stomachs. Nothing too worrying though. The food variety depends on what they have on the day. Entertainment was good and you could join in or avoid it if you wanted. We… Read more
Liked this hotel and I would definitely return. It seems like all of the hotels and restaurants the food can be very hit and miss. We did suffer a couple upset stomachs. Nothing too worrying though. The food variety depends on what they have on the day. Entertainment was good and you could join in or avoid it if you wanted. We particularly liked the Italian restaurant and went 3 times. The food varied each time from excellent to barely ok. We didn't really like the others very much and the chairs in the gourmet one are so uncomfortable. Drinks can vary in strength depending on who pours them. We loved the wildlife in the area. Frogs, lizards, crabs and there is a coral reef where you can see some cool fish. There are cats that cone to the restaurant for food and dogs on the beach. They all seemed friendly. I wish the hotel would look after these animals more, especially the dogs. A Canadian lady rescued 2 dogs while we were there. They both needed medication. I was so greatful for that. They do regular hikes up the smallish mountain behind the hotel if you fancy it. This hotel is mostly on it's own, there isn't much near it, no others to visit. There is one restaurant outside which is seafood but I didn't visit but was told it was good. We did pay for the diamond club but we are not sure we'd do it again. The drink choices were better. The place on the beach was ok but I'm not convinced about the rest of it to be honest. Overall, a lovely hotel with nice staff. Read less
Image of the Tripadvisor rating In between mountains and the ocean

Nov 12, 2019 jesskissoontravel88 Toronto, Canada

Gave this 5 stars not because its a 5-star hotel, but because it was a wonderful experience and its well worth the price. I've been to half the Caribbean islands and this was my second time in Cuba, first in Jibacoa. The mountains right behind the hotel are wonderful, and so is the ocean (great for snorkeling). The hotel is situated between ocean… Read more
Gave this 5 stars not because its a 5-star hotel, but because it was a wonderful experience and its well worth the price. I've been to half the Caribbean islands and this was my second time in Cuba, first in Jibacoa. The mountains right behind the hotel are wonderful, and so is the ocean (great for snorkeling). The hotel is situated between ocean and beautiful, lush mountains. The food was good; I'm vegetarian and always had enough to eat. Bring water shoes. Hotel provides snorkel gear. Great activities on hotel. I met lots of repeat customers. There's a cute puppy at the end of the beach that has mange (which is curable in dogs and is non-contagious to humans). If you're going here, please being mange shampoo for the dog and give it to the Sunwing lady (you'll have your orientation with her). We spoke to her about this and she'll use the shampoo to wash the dog. You can get it from any pet store or vet for like $10 CDN. Thanks for your help. The only improvement I'd make: there should be no smoking at the outside of the lobby at the front, and where the sunwing sign is is. There are 'no smoking' signs up inside the lobby and central area, however there are 2 smoking areas that's under the same general roof as the lobby and central area, so the smoke travels to the non-smoking areas - even faster in the heat. With alcohol, people tend to chain smoke. Smokers should have a nice designated area that is outside of that entire area to smoke. Read less
Image of the Tripadvisor rating Beautiful place

Nov 11, 2019 2019Valentine

Just returned from 7 nights at Memories Jibacoa. Beautiful older resort. Beach is absolutely beautiful. Excellent walk in snorkeling. Staff here are amazing! Our new friend Yendri, with the entertainment staff goes above and beyond to make you feel welcomed and included. Also a wealth of information about things to see and do in the area. Oralis,… Read more
Just returned from 7 nights at Memories Jibacoa. Beautiful older resort. Beach is absolutely beautiful. Excellent walk in snorkeling. Staff here are amazing! Our new friend Yendri, with the entertainment staff goes above and beyond to make you feel welcomed and included. Also a wealth of information about things to see and do in the area. Oralis, in the beach bar, is a rock star! Makes the best drinks ever, and her personality and showmanship are the best! Lionel took us out snorkling and made us all feel at ease. Us girls ditched pretty quick, but he and the guys went out to the beautiful coral reef which was awesome! Also a shout out to the morning front bar gal, (her name escapes me, blond ponytail) always pleasant and happy to accommodate our wishes. Read less