Memories Jibacoa

Jibacoa, Cuba

The hotel

It may be a far cry from Havana’s buzz, but Memories Jibacoa is only 1.5 hours from the capital – letting you experience both sides of Cuba. Emerging from between tropical palms and greenery, before coming to a rest on the white sands of Arroyo Bermejo Beach, its low-rise architecture adds to the relaxed hideaway feel, with garden or sea views from every room. This adult-only escape’s anything but unassuming though, with water sports, a dive centre, an unashamedly oversized pool, and round-the-clock dining and drinking options. You can even upgrade to the Diamond Club for preferred à la carte reservations and an exclusive beach area.

Amenities

  • Bar
  • Honeymoon
  • Night Club
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service
  • Beachfront location
  • Tennis
  • Restaurant
  • Kayaking
  • Sailing
  • Hobie Cats

Where is it

On Arroyo Bermejo Beach on Cuba's north coast, surrounded by mountains and ocean. 50 km to Havana and 60 km to Varadero. Transfer time from Havana Airport: 1 hour 30 minutes.

Hotel information

240 rooms in 18 two-storey blocks with no lifts. Standard Garden View Rooms have balcony or terrace, air-conditioning, cable TV, telephone, coffee-making facilities, mini-fridge with bottled water on arrival, safe, iron and board and hairdryer. Standard Garden View Rooms with either 1 king-size bed or 2 or 3 single beds, sleeping maximum 3 adults.

All meals, snacks and unlimited drinks. Guests are entitled to visit three of the à la carte restaurants per week. Diamond Club guests can enjoy unlimited visits to the à la carte restaurants. All activities above unless otherwise stated.

Standard Pool View Rooms have the same facilities as the Standard Garden View Rooms but overlook the pool, sleeping maximum 3 adults.

Standard Ocean View Rooms have the same facilities as the Standard Garden View Rooms but have fabulous sea views, sleeping maximum 3 adults.

Suites have ocean views and are located on the upper floors, with private balcony and separate living room, sleeping maximum 2 adults.

Diamond Club Benefits are available at an additional supplement and include:

  • Personalised check-in
  • Welcome cocktail
  • Early check-in (subject to availability)
  • Late check-out (subject to availability)
  • Exclusive beach area with waiter service
  • Premium amenities
  • 20% discount on spa treatments
  • 20% discount on laundry service
  • Breakfast and à la carte lunch at exclusive restaurant
  • Mini-bar restocked daily with water, beer and soft drinks
  • Unlimited visits to the à la carte restaurant
  • 2020 Honeymooners: stay a minimum of 6 nights and receive a complimentary room upgrade (subject to availability), a bottle of Cava and pastries in the room on arrival, private check-in, welcome cocktail, breakfast in the room (once during stay), honeymoon dinner (once during stay), weekly cocktail for honeymooners and 10% discount off spa services. 

    A valid marriage certificate within the previous 6 months must be shown.

     

  • Early booking bonus: book by 31 Oct '19 and adults receive 5% off the accommodation cost for travel between 1 May–31 Dec '20. 

3 restaurants and 1 grill: Selections (open for breakfast, lunch and dinner). Bella Cucina (Italian, à la carte, open for dinner), La Gourmet (open for dinner) and El Ranchon (à la carte grill, open for lunch and dinner). 5 bars including pool bar, beach bar and nightclub. Please note: à la carte dining is limited to one visit per restaurant per stay.

Daytime entertainment includes themed parties, dance classes, Spanish language lessons, yoga, hiking and games room. Evening entertainment includes Cuban night, gala nights during the week, piano bar and shows every night.

Large swimming pool with 2 separate Jacuzzis. Spa*. Gym. Water sports include windsurfing, kayaking, snorkelling, scuba-diving*, water polo and volleyball. Tennis, basketball and table tennis.

Laundry service*. Onsite shop*. WiFi access*. Doctor*.

Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

3 nights.

* Denotes local charge.

Please note: minimum age in resort is 16 years.

Please note: Diamond Club benefits are available at an additonal supplement per person per night, it is optional but must be booked for the entire stay and for all guests in the room.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1633)
  • Very good (1022)
  • Average (255)
  • Poor (62)
  • Terrible (43)
Image of the Tripadvisor rating Most amazing place

Sep 18, 2019 Antoinette M Dublin, Ireland

Was here for a week from 02nd Sept - best time ever. Hotel is amazing - upgraded to a sea view room and diamond club - well worth it. Hotel is gorgeous, spotless clean everywhere. A/C is noisy - but it does the job of keeping the room cool. Comfy beds, and rooms serviced every day. Beach is fantastic, plenty of sunbeds with free watersports. Im a… Read more
Was here for a week from 02nd Sept - best time ever. Hotel is amazing - upgraded to a sea view room and diamond club - well worth it. Hotel is gorgeous, spotless clean everywhere. A/C is noisy - but it does the job of keeping the room cool. Comfy beds, and rooms serviced every day. Beach is fantastic, plenty of sunbeds with free watersports. Im a picky eater, but never went hungry. Breakfast there was plenty of choice, omlettes, bacon, pastries cheeses meats etc. Had lunch every day in the beach bar which does burgers fries etc, and dinner was different every day - with good choices. Doctor on site is a great advantage. It is a bit costly, but great to have it there plus they went off and got the anti-biotics for us - Really great service. Staff here are the best ever - totally focused on making you have the best time - They offer Yoga, Spanish lessons, Dance classes, Water fitness, beach games, Tennis - and lots more. Did the day trip to Havana, Kiki helped us out here - brilliant trip. Highly recommend this resort - we will be back for sure Read less
Image of the Tripadvisor rating Beautiful location

Sep 16, 2019 avalonsophie Abercraf, United Kingdom

After spending our first 4 days in Havana we arrived at Memories for a 10 night stay. We arrived at 11am but could not check in until 4pm but our luggage was stored securely in reception while we enjoyed the hotel facilities. Our room was on the upper floor In a quiet location as requested overlooking the beautiful gardens. The beach & pool area… Read more
After spending our first 4 days in Havana we arrived at Memories for a 10 night stay. We arrived at 11am but could not check in until 4pm but our luggage was stored securely in reception while we enjoyed the hotel facilities. Our room was on the upper floor In a quiet location as requested overlooking the beautiful gardens. The beach & pool area were lovely for relaxing with plenty of loungers & shade from the sun if required. There were bars at the beach & pool, as mentioned by other reviewers drinks are served in single use plastic tumblers, as we were aware of this we took our own reusable plastic picnic type tumblers, which the bar staff were happy to refill. If you are sitting in the beach restaurant, reception bar, piano bar or any of the restaurants, drinks are served in glass. Staff are friendly, hardworking & service excellent. Evening entertainment was very good & varied, the Opera & water ballet were excellent. The only thing we were disappointed to see was the use of an Alligator & Horse for entertainment as part of the Friday Cuban show especially as the Alligators mouth was bound. Tourism providers are increasingly moving away from supporting the use of animals for entertainment due to animal welfare charities highlighting the cruelty & suffering caused, please exclude the animals from the show. We ate at the Italian & Cuban beach restaurants, the Italian was our favourite the food was beautiful. The buffet restaurant although there were always plenty of choices, it was repetative & the food oftern lacked flavour. We made friends with all the cats & dogs as we love animals, they were all very friendly & loved a cuddle! Overall we enjoyed our stay, it was very relaxing, just what we needed after a busy 4 days in Havana & a well needed break from work. Read less
Image of the Tripadvisor rating Another Tremendous Experience at Memories Jibacoa

Sep 12, 2019 bolster_11 Georgina, Canada

We returned to Memories Jibacoa after being away for two years, as we were evacuated on Sept. 8, 2017, in Hurricane Irma. We had a very good experience again at our resort, which feels like "home" to us. The manager, David, was especially kind, checking in on us often, and responding to our needs in a very helpful way. Kiki, was his usual… Read more
We returned to Memories Jibacoa after being away for two years, as we were evacuated on Sept. 8, 2017, in Hurricane Irma. We had a very good experience again at our resort, which feels like "home" to us. The manager, David, was especially kind, checking in on us often, and responding to our needs in a very helpful way. Kiki, was his usual friendly helpful self, connecting us with anyone we needed for the enjoyment of our two weeks in Jibacoa. We found the reef in better shape than we expected and enjoyed snorkeling,often two times per day. The food, again, was very tasty, varied, and met our needs every day. We especially liked the Gourmet and Bella Cucina a la carte restaurants. The staff were especially friendly and responsive to all of our needs. This year, we found the Wifi has improved greatly over past experiences, allowing us to post pictures every day on our facebook pages. Our room in the upstairs Oceanview sections was very comfortable, with a scenic view over the ocean. In terms of trips, we especially liked our experience at Hemingway's museum in Havana and in Cojimar and our two day trip to Vinales with Humberto Mesa as our driver/guide. We had excellent weather with day temperatures between 32 and 34 C and the surface ocean temperature around 30 C. Entertainment was of a high quality and very enjoyable. I had two massages with Kenya which were very relaxing and enjoyable. We connected especially well with Roger in the buffet, Nelson at the egg station, and Nivaldo in Nautical services. We would highly recommend memories Jibacoa for an all round great Cuban experience and memorable holiday. Read less
Image of the Tripadvisor rating Good option

Sep 10, 2019 Diagolis

We decided to como tontis resort because a friend recommended it and he was right. Every worker welcome you with a smile and a warm service. The pool was clean and good animation all the time durin the day and at night time. We felt like home
Image of the Tripadvisor rating Great!

Sep 10, 2019 EWPZ

It was our first time at this hotel and for sure wont be last one. We had a great experience, all staff were friendly and always trying to give you the best service. The food was good in general and the room clean and comfortable. We do recommend this hotel for a family vacation