Memories Jibacoa

Jibacoa, Cuba

The hotel

It may be a far cry from Havana’s buzz, but Memories Jibacoa is only 1.5 hours from the capital – letting you experience both sides of Cuba. Emerging from between tropical palms and greenery, before coming to a rest on the white sands of Arroyo Bermejo Beach, its low-rise architecture adds to the relaxed hideaway feel, with garden or sea views from every room. This adult-only escape’s anything but unassuming though, with water sports, a dive centre, an unashamedly oversized pool, and round-the-clock dining and drinking options. You can even upgrade to the Diamond Club for preferred à la carte reservations and an exclusive beach area.

Amenities

  • Bar
  • Windsurfing
  • Sailing
  • Tennis
  • Restaurant
  • Hobie Cats
  • Kayaking
  • Snorkelling
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service
  • Night Club

Where is it

On Arroyo Bermejo Beach on Cuba's north coast, surrounded by mountains and ocean. 50 km to Havana and 60 km to Varadero. Transfer time from Havana Airport: 1 hour 30 minutes.

Hotel information

240 rooms in 18 two-storey blocks with no lifts. Standard Garden View Rooms have balcony or terrace, air-conditioning, cable TV, telephone, coffee-making facilities, mini-fridge with bottled water on arrival, safe, iron and board and hairdryer. Standard Garden View Rooms with either 1 king-size bed or 2 or 3 single beds, sleeping maximum 3 adults.

All Inclusive of: all meals, snacks and unlimited drinks. Guests are entitled to visit three of the à la carte restaurants per week. All activities above unless otherwise stated.

Standard Pool View Rooms have the same facilities as the Standard Garden View Rooms but overlook the pool, sleeping maximum 3 adults.

Standard Ocean View Rooms have the same facilities as the Standard Garden View Rooms but have fabulous sea views, sleeping maximum 3 adults.

Suites have ocean views and are located on the upper floors, with private balcony and separate living room, sleeping maximum 2 adults.

Diamond Club Benefits are available at an additional supplement and include:

  • Personalised check-in
  • Welcome cocktail
  • Early check-in (subject to availability)
  • Late check-out (subject to availability)
  • Exclusive beach area with waiter service
  • Premium amenities
  • 20% discount on spa treatments
  • 20% discount on laundry service
  • Breakfast and à la carte lunch at exclusive restaurant
  • Mini-bar restocked daily with water, beer and soft drinks
  • 2020 Honeymooners: stay a minimum of 6 nights and receive a complimentary room upgrade (subject to availability), a bottle of Cava and pastries in the room on arrival, private check-in, welcome cocktail, breakfast in the room (once during stay), honeymoon dinner (once during stay), weekly cocktail for honeymooners and 10% discount off spa services. 

    A valid marriage certificate within the previous 6 months must be shown.

     

3 restaurants and 1 grill: Selections (open for breakfast, lunch and dinner). Bella Cucina (Italian, à la carte, open for dinner), La Gourmet (open for dinner) and El Ranchon (à la carte grill, open for lunch and dinner). 5 bars including pool bar, beach bar and nightclub. Please note: à la carte dining is limited to one visit per restaurant per stay.

Daytime entertainment includes themed parties, dance classes, Spanish language lessons, yoga, hiking and games room. Evening entertainment includes Cuban night, gala nights during the week, piano bar and shows every night.

Large swimming pool with 2 separate Jacuzzis. Spa*. Gym. Water sports include windsurfing, kayaking, snorkelling, scuba-diving*, water polo and volleyball. Tennis, basketball and table tennis.

Laundry service*. Onsite shop*. WiFi access*. Doctor*.

Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

3 nights.

* Denotes local charge.

Please note: minimum age in resort is 16 years.

Please note: Diamond Club benefits are available at an additonal supplement per person per night, it is optional but must be booked for the entire stay and for all guests in the room.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1776)
  • Very good (1076)
  • Average (270)
  • Poor (67)
  • Terrible (44)
Image of the Tripadvisor rating We do hope we can return.

Apr 6, 2020 jeffthejudge kent

Had an absolutely wonderful time at Memories Jibacoa in February. It was our first visit to this part of Cuba though we’ve been to the Holguin area a number of times. The resort is almost perfect. The rooms are spotlessly clean and spacious. Beware that Cuban 5 Star is not the same as 5 Star elsewhere. They have problems sourcing materials and… Read more
Had an absolutely wonderful time at Memories Jibacoa in February. It was our first visit to this part of Cuba though we’ve been to the Holguin area a number of times. The resort is almost perfect. The rooms are spotlessly clean and spacious. Beware that Cuban 5 Star is not the same as 5 Star elsewhere. They have problems sourcing materials and funding to get work done. Despite that the rooms are maintained very well. We had a ground floor room in Block 16 which was very handy for both the pool and the beach (though nothing is too far from anywhere else in the resort). The food is good, though the grill in the buffet seems to run out quite early most evenings. There is a good stir-fry and pasta station and the pastries are scrumptious. The a la carte restaurants are all very good. The Italian and the Gourmet restaurants provide a very high quality of service and delicious meals. Our only criticism (which unfortunately knocks a star off our rating) is the main lobby bar. Unfortunately, there is no table service and very often the queues are lengthy, which sometimes takes the shine off pre-dinner drinks. We enjoyed that period because there is always a Cuban band playing from about 7 to 9pm. As well as that, if you are on one of the lower tiers you have to wobble down two or three flights of steps, drinks in hand. The bar could also do with a larger stock of glasses as they revert to plastic quite early on. But, hey-ho, it’s Cuba and you don’t let trifles like that spoil your overall enjoyment. On the plus side, the “Social Bar” upstairs is superb and very well run and this was where we usually spent out evenings after dinner. The hotel’s gardens are well maintained and present a very colourful and tropical appearance. The beach is very good and is kept clean, especially if any seaweed deposits arise, as they do from time to time. Swimming is very easy with a shallow entry to the sea. The pool is showing a few signs of wear but it is kept clean and tidy. There always seems to be plenty of loungers available both around the pool and on the beach. Is the “Diamond Club” worthwhile? For us it is not. The standard drinks are perfectly acceptable. We mostly drank Daquiri cocktails and rum and these were fine. The beach is good throughout and the only advantage to the Diamond Club area that we could see was the waiter service for drinks. But it’s no great slog to go to the bar for refreshments. Breakfast and lunch in the Diamond Club are taken in the Italian restaurant, with some seating outside. However, many Diamond Club members came upstairs to the buffet for their food as the variety was better. The resort is well placed to visit Havana (an absolute must) being about an hour’s drive. The hotel will arrange a taxi if you want to do your own thing or there are organised trips which include walking tours of the city. We chose the latter, having never been to the capital before, and had a superb day. Overall the resort met all our expectations. It was great to be able to visit Havana, which we had been unable to do during our previous Cuban adventures as we were too far away. All the staff are great, very friendly and will do anything they can to make your stay as pleasant as they can. David, the General Manager, is always around making sure everything is shipshape and he always takes the time to chat to his guests. Will we return? We’ve already booked! Of course whether this terrible situation we’re all in will be over by then is anybody’s guess. I note that there are severe restrictions in place in Cuba, including the virtual suspension of all tourist flights and activities and I do hope they are coping. We will be back at Memories Jibacoa next February just so long as we are able. Read less
Image of the Tripadvisor rating Once you go on vacation here, you will be back.

Apr 5, 2020 Amanda121478 Barrie, Canada

We had a garden view room. Our patio was facing the pool. We did have Diamond Club which was a nice add on for our stay. The bar fridge was stocked with pop, beer and water. The room was clean daily and the cleaning staff were always friendly and greeted us in passing. The pool is amazing. It is quiet and serene. One direction faces the moutain… Read more
We had a garden view room. Our patio was facing the pool. We did have Diamond Club which was a nice add on for our stay. The bar fridge was stocked with pop, beer and water. The room was clean daily and the cleaning staff were always friendly and greeted us in passing. The pool is amazing. It is quiet and serene. One direction faces the moutain and the other way faces the ocean. The pool is not super deep which is nice for comfort levels of all swimmers. The beach has luscious coral reefs and a diving centre. Diamond club has its own area if prefered and the bars and staff there are top notch. The restaurants and staff are great and even went as far as to make a Canadian grilled cheese for us to help with a craving lol. I cannot say enough about the entertainment staff. They work so hard to make your stay enjoyable and as active as you want it to be. Between walks up the moutain to themed games to earn prizes, you can have as little or as much entertainment as you wish. Every night is a show and piano bar, disco with top notch DJ. Please dont get me wrong, this is a very quiet resort but if you wish to have entertainment it is there as well. The managers are more than managers with this resort. They are always seen out with the entertainment, around greeting guests and are always there to greet you with a smile. They will join in with dancing and singing and wish to make your stay a great MEMORY. This was my third time at this resort and I cannot say enough good things. Thank you to all of the staff for making this resort mine and my husbands favorite resort to go to. Read less
Image of the Tripadvisor rating Paradise in Cuba

Mar 27, 2020 annemarieSpain spain

We returned last week from this Wonderfull hotel .The setting is beautiful right on the beach and the hotel has a wonderful tropical feel .All of the staff are great friendly and always smiling nothing is too much trouble .Enjoyed all of the al a carte Restaurants The Cuban Beach party was great and the standard of the evening shows excellent .All… Read more
We returned last week from this Wonderfull hotel .The setting is beautiful right on the beach and the hotel has a wonderful tropical feel .All of the staff are great friendly and always smiling nothing is too much trouble .Enjoyed all of the al a carte Restaurants The Cuban Beach party was great and the standard of the evening shows excellent .All of the staff work very hard thank-you to our room lady Miti also to the lovely smiling lady at the beach bar and Elaine at the the Diamond Club Breakfast Restaurant Sara in the .Buffet The management at this hotel are outstanding David the Manager is always around the property checking everything is running smoothly and stops and has a chat with the guests Kiki Guest Relations Manager again is always at hand if you ever may need him with a friendly smile .The team at The Diamond Club David Sarah and Jenny always available for a chat a smile to book reservations or anything else the can do for you .Finally i would like to make a special mention to Oswaldo the Saga Rep .He is such a friendly guy again nothing too much trouble We would love to return to this hotel Read less
Image of the Tripadvisor rating A little bit of Cuban paradise...

Mar 27, 2020 JacksonBrighton Brighton, United Kingdom

Just returned from a wonderful stay at Memories Jibacoa. Truly an idyllic garden setting with lots of resident wildlife and birdsong as you wander to the pool or beach. Accommodation is excellent and provided in attractive, two-storey blocks. The staff are part of the magic of Memories: super friendly and competent who really do know the meaning… Read more
Just returned from a wonderful stay at Memories Jibacoa. Truly an idyllic garden setting with lots of resident wildlife and birdsong as you wander to the pool or beach. Accommodation is excellent and provided in attractive, two-storey blocks. The staff are part of the magic of Memories: super friendly and competent who really do know the meaning of teamwork. Entertainment and activities were top quality: some seriously talented young people! The visiting musicians were amazing too and of such high quality. Ronnie Scott's and Blue Note eat your heart out! And as well as dance and musical theatre in the evenings we had some great daytime activities – from Aquafit and Yoga to Spanish lessons and Salsa. The food in the buffet style restaurant was varied and plentiful and the home-baked foccacio and little coconut cakes were a dream. A big plus is that you can easily step outside into the countryside for a walk or hike, either by yourself or on one of the daily organised walks, and if you have not combined your trip with Havana then it's a very easy day trip. If you are reading this David and Miguel, please pass on our big thanks to everyone of your team for everything they did to enable us to have such a wonderful holiday. In the wake of Covid-19, these past few days could not have been easy for you and yet despite this you looked after us all so well. Muchas gracias – we hope it won't be too long before the planes and tourists return to Cuba. We will be back! Read less
Image of the Tripadvisor rating Tropical Holiday

Mar 23, 2020 John W Frome, England, United Kingdom

This hotel complex is between Havana and Varadero nicely tucked between the hills away from the heavier tourist resorts. It is kept spotlessly clean and the rooms are spacey with balconies and decent size bathrooms. Each room is in a block only two stories high and the blocks are located all over the gardens, poolside or are beach fronted. The… Read more
This hotel complex is between Havana and Varadero nicely tucked between the hills away from the heavier tourist resorts. It is kept spotlessly clean and the rooms are spacey with balconies and decent size bathrooms. Each room is in a block only two stories high and the blocks are located all over the gardens, poolside or are beach fronted. The food is of a local nature and there is plenty of it and there will be something for everyone. There are three other restaurants serving different styles of food and the one on the beach serves as a lunchtime provider of chicken and chips plus burgers etc. Games are held on the beach and in the large pool and taking part is up to you with no hassle. There is nightly entertainment and a nightclub (disco). One can eat anytime over 24 hours as somewhere will be open. Similarly a bar is open all night. The piano bar is popular until 1.30am and the pool bar closing at around 10.30pm. All the staff are friendly. helpful and very likeable. The reps for the various tour companies all seemed to be always available with the TUI rep, Bill, extremely visible and helpful. Some shops are onsight but it is perfectly safe to go off premises and mix with the friendly locals. There are many sunbeds and shade on the long beach and the sea has a reef not far off shore. We stayed a fortnight until the 20th March and heartbrakingly the hotel was having to temporary close as no one could leave there country due to the coronavirus. I would recommend this hotel to anyone as we had a great time. Read less