Secrets Playa Mujeres Golf & Spa Resort

Playa Mujeres, Mexico

Virgin rating

Preferred Club Junior Suite Ocean Front
Hydrotheraphy circuit
Junior Suite
Rendezvous Restaurant
Sugar Reef Restaurant
Preferred Club Lobby
Junior Suite Tropical View
Bordeaux Restaurant
Secrets Spa by Pevonia®
Desires
Junior Suite bathroom
In-Room Nespresso Machine
Preferred Club Junior Suite Ocean Front
Hydrotheraphy circuit
Junior Suite
Rendezvous Restaurant
Sugar Reef Restaurant
Preferred Club Lobby
Junior Suite Tropical View
Bordeaux Restaurant
Secrets Spa by Pevonia®
Desires
Junior Suite bathroom
In-Room Nespresso Machine

The hotel

Secrets Playa Mujeres Golf & Spa Resort is an adults-only, all-suite hotel, just 10 minutes north of Cancun. Intimate and exclusive, this private gated retreat lies right on the glorious white sands of Mexico's famous Playa Mujeres. With its own unique Unlimited-Luxury® service, the resort seeks to completely redefine the concept of luxury featuring a unique nature preserve of indigenous flora and fauna. From a refreshing welcome cocktail and cool towel, right down to your own personal pool and beach waiter service, every whim and wish will be catered for. The accommodations offer a combination of comfort and elegance and each gorgeous suite comes with either swim-out access or stunning ocean views. With five gourmet à la carte restaurants on-site, as well as a buffet, two grills and café, when it comes to sustenance, you really will be spoilt for choice! There's no need to make a reservation so simply turn up, relax and let yourself savour the experience. The 'Sip, Savour and See' Dining Experience, allows guests to dine at all Secrets, Dreams and Now Resorts within the Region, so venturing out isn't a problem either! The resort also has two impressive swimming pools, four whirlpools and a world-class wellness spa. Treat yourself to an exclusive Aromatherapy Salt Glow, a revitalising seaweed wrap, or even a traditional Swedish massage.

Amenities

  • Golf
  • Hobie Cats
  • Kayaking
  • Scuba Diving
  • Snorkelling
  • Windsurfing
  • Honeymoon
  • Wedding
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access

Where is it

On a lovely white sand beach in the resort of Playa Mujeres. Just a 10-minute drive north from Downtown Cancun in an exclusive gated community, located inside a championship 18-hole Playa Mujeres Golf Course, designed by golf legend Greg Norman. Transfer time from airport: 35 minutes.

Hotel information

424 suites in 12 buildings on up to 5 floors with lifts in each building. All with climate controlled air-conditioning, furnished and private balcony or terrace, 42" flat-screen cable TV, complimentary WiFi access with Unlimited Connectivity, tablets with hotel information, telephone, mini-bar (refreshed daily), Nespresso™ coffee maker, 24-hour room service, safe, blackout drapes, vanity mirror, steam wand, furnished sitting area, bathrobes and slippers, Secrets box for room service, hairdryer and bathroom with hydrotub and rain shower. Junior Suite Garden View with 1 king-size or 2 double beds, sleeping maximum 3 adults.

All Inclusive of: Unlimited-Luxury® includes all buffet and reservation free à la carte dining and snacks, unlimited premium domestic and International drinks, stocked mini-bar with beer, water and soft drinks. Activities and entertainment above unless otherwise stated. Concierge service. Welcome cocktail and cool towel, pool and beach waiter service, 24-hour room service. No wristbands required.

If you need to keep in touch with the rest of the world, simply download the free Unlimited Connectivity app to make local and international calls without roaming charges.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Secrets, Breathless, Dreams, Sunscape and Now Resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply).

Junior Suite Swim-Out Rooms have access to a semi-private swimming pool from a private terrace, pool or garden views and 1 king-size or 2 double beds, sleeping maximum 3 adults.

Junior Suite Partial Ocean View with 1 king-size bed, sleeping maximum 2 adults.

Junior Suite Ocean View Rooms have 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Preferred Club Junior Suite Ocean View Rooms with Preferred Club Privileges and 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean View Swim-Out Rooms with a private, furnished terrace with direct swim out access, Preferred Club Privileges and 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Preferred Club Junior Suite Ocean Front Rooms with superior ocean views and Preferred Club Privileges, and 1 king-size or 2 double beds, sleeping maximum 3 adults.

Preferred Club Master Suite Ocean View with Preferred Club Privileges and 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Master Suite Ocean Front with Preferred Club Privileges and 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Master Suite Ocean Front Private Pool, with Preferred Club Privileges and 1 king-size bed, sleeping maximum 2 adults. 

Presidential Suite with Preferred Club Privileges, ocean front views and 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Privileges include:

  • Preferred status and amenities 
  • Preferred Club suites in premium locations
  • Private Preferred Club beach area
  • Exclusive access to the Hideaway bar at Dreams Playa Mujeres
  • Access to Lazy River at Dreams Playa Mujeres
  • Access to Preferred Club Lounge at Dreams Playa Mujeres
  • Personalised check-in and check-out with concierge service
  • À la carte breakfast in Oceana and Maris (at Dreams Playa Mujeres)
  • Afternoon hot and cold hors d’oeuvres 
  • Desserts and fine liquors 
  • Private Preferred Club Lounge with daily continental breakfast
  • Complimentary newspaper in suite every day (English or Spanish) 
  • Complimentary computer access in Preferred Club Lounge 
  • Upgraded mini-bar service 
  • Upgraded bath amenities 
  • Pillow menu 
  • One day pass to the wet areas of the Secrets Spa by Penovia (per person, per stay) 
  • 20% off spa treatments (not combinable with any other offer or promotion)

9 dining options - 6 à la carte restaurants and 1 grill: Market Café (International buffet cuisine, open for breakfast, lunch and dinner), Oceana Seafood Restaurant (open for breakfast for Preferred Club guests only, lunch and dinner for all guests), Seaside Grill (grilled specialities, open for lunch and dinner), Portofino (Italian cuisine, open for dinner), Bordeaux (French cuisine, open for dinner), El Patio (Mexican cuisine, open for dinner), Himitsu (Pan-Asian cuisine, open for dinner), Barefoot Grill (open for lunch) and CoCo Café (open 6.00am-10.00pm and 11:00pm-6:00am). Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighboring Secrets, Breathless, Dreams, Sunscape and Now Resorts (terms and conditions apply). 24-hour room service. Bar Manatees swim-up bar, Desires music lounge and bar, Barracuda beachside bar, Sugar Reef poolside bar, Piano Bar Lounge, Rendezvous lobby bar and Showtime Theatre Bar. Preferred Club Bar. Guests staying at Secrets Playa Mujeres will have shared privileges with Dreams Playa Mujeres Golf and Spa Resort facilities, offering 10 additional restaurants and 12 bars.

Please note: all restaurants and bars may not be open every night. No reservations required at specialty restaurants.

Live nightly entertainment and theme parties. Tequila tastings. Theatre stage show, live music and beach parties. Zen Terrace, an open-air area with live evening music (daily).

2 swimming pools and 4 outdoor whirlpools. Secrets Spa by Pevonia®*. Fitness centre with Yoga and fitness classes such as Pilates and boot camps. Beach football. Ping Pong. Bocce ball. Non-motorised water sports: kayaks, catamaran, snorkelling, paddle boarding, water aerobics and water polo. Motorised water sports* and scuba diving lessons*. Land sports including beach volleyball, tennis (temporarily unavailable), multi-purpose court and Euro-Bungee. Fishing tours*. Complimentary traditional Temazcal ceremony, darts and billiards. Discounted greens fees at two nearby golf courses*. Access to nearby Dreams Playa Mujeres Golf & Spa Resort, with 2 additional pools, a lazy river (Preferred Club guests only) and water park.

Pool and beach concierge service. Bali beds on the beach. Laundry/dry-cleaning service*. Gift shops. Beauty salon*. Complimentary WiFi access throughout. 24-hour front desk, currency exchange, business centre, car rentals*, sightseeing tours and excursions* and medical facilities*. Download the hotel’s “Unlimited Connectivity” App which enables free local calls, room to room calls, access to daily activities, restaurant menus and schedules, hotel maps and local attraction info.

Please note: a travel tax of $11 per adult (over 15 years old) applies when visiting the Mexican state Quintana Roo. The payment can be made prior to travel, upon arrival or during the stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $3.72 USD per room, per night (payable locally, subject to change).

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (6476)
  • Very good (2103)
  • Average (858)
  • Poor (400)
  • Terrible (282)
Image of the Tripadvisor rating Great Adults Only Resort

Apr 19, 2024 chazmontgomery019 Nashville, Tennessee

I was very skeptical after reading several negative reviews. However we went in with an open mind and enjoyed every minute of our trip! There are always people who can find negatives in any situation. I would definitely go back again. The staff was very polite and helpful. Food was about par for an all inclusive. Environment as awkward as it… Read more
I was very skeptical after reading several negative reviews. However we went in with an open mind and enjoyed every minute of our trip! There are always people who can find negatives in any situation. I would definitely go back again. The staff was very polite and helpful. Food was about par for an all inclusive. Environment as awkward as it sounds was very fun and relaxing. Entertainment staff provided enjoyable activities if you chose to join in. Read less
Image of the Tripadvisor rating Great stay...again and again!

Apr 19, 2024 mikall999 Ottawa, Canada

This is the fifth visit at Secrets PM for us and we enjoyed it all over again. Staff, including Marcella in the Preferred Lounge and Jaime (Jose-Alexandro too!) on the beach, were above and beyond in their aim to please. Edgar in UVC was pleasant and very eager to help in all our wishes, too!
Image of the Tripadvisor rating Beautiful resort with a few issues

Apr 18, 2024 C B Toronto, Canada

Travelled to this resort with my parents and sister for a quick family getaway. This is what we thought of our stay. Firstly, the lobby and grounds are beautiful. We were promptly welcomed with drinks and towels to refresh ourselves. Check in was I initially very quick and our rooms were ready, but we soon learned why the rooms were available…… Read more
Travelled to this resort with my parents and sister for a quick family getaway. This is what we thought of our stay. Firstly, the lobby and grounds are beautiful. We were promptly welcomed with drinks and towels to refresh ourselves. Check in was I initially very quick and our rooms were ready, but we soon learned why the rooms were available… They are doing construction on the room block our rooms were in. They assured us it was only from 9-5 but they definitely worked a lot later than that. We promptly went to request new rooms. Our request was met, one room was available immediately. My sister and I had to wait until the next day to get our new room. We were very tired after our travel day so we went to bed early. They had a band playing in the bar directly beneath the room and it was like we were in the bar it was so loud. The food was hit and miss, we loved the Asian restaurant, the breakfast buffet was excellent and the Italian was nice too. The French was a let down, the pool snacks were terrible and the seafood restaurant was just okay. We went to the Mediterranean restaurant at Dreams next door and it was also great. Service was excellent all around, very friendly polite staff. The staff working the pool and serving were fantastic, and worked really hard. Nightlife was a little lacking, everywhere just seemed kind of dead. There was literally 8 people in the theatre one night for the show. Having some of the bars and restaurants separate and a golf cart ride away meant there wasn’t a real central place to gather at night. A few areas where we could sit out at night needed some work. Tired furniture that was missing pillows, no tables etc .There was also a ton of weddings and corporate events while we were there. The beach was beautiful, much nicer than some other hotels down in the Mayan riviera. Little to no seaweed, beautiful white sand and lots of space to go for walks. I think they need a few more rows of beach chairs, there wasn’t many. The pool is also beautiful, we didn’t find the towel game too bad. We were up and down by 7:30 and grabbed spots easily. Some people came later and still found spots. Overall it’s a beautiful resort with great service, that is just in need of a bit of an update. Read less
Image of the Tripadvisor rating Great experience. We will be back!

Apr 17, 2024 Chelsea D

Overall, great experience! Ernesto was wonderful! He was very friendly and helpful. We love our bracelets that he made us. Caesar and Willie were very attentive to our needs and our drinks were never empty. The silent dance was one of our favorite night activities!
Image of the Tripadvisor rating The perfect wedding spot

Apr 17, 2024 Shannon F

We came to secrets for our wedding, and it was incredible! The staff was so friendly and attentive. Our room was amazing. We’d like to specifically mention Omar who helped us with bags, Isela who was our house keeper, and Juan who was our go-to bar tender at the beach. He would also walk to our ocean front room and serve us at our private pool.… Read more
We came to secrets for our wedding, and it was incredible! The staff was so friendly and attentive. Our room was amazing. We’d like to specifically mention Omar who helped us with bags, Isela who was our house keeper, and Juan who was our go-to bar tender at the beach. He would also walk to our ocean front room and serve us at our private pool. Food was hit or miss, but we absolutely loved Hitmitsu and the breakfast buffet was on point. We will be back!!! Read less