Dreams Palm Beach Punta Cana

Punta Cana, Dominican Republic

The hotel

Relaxing comes as standard at Dreams Palm Beach, with their Unlimited-Luxury® promise meaning everything’s included, so you can simply do as you please. Even with activities, entertainment, and dining on tap, you’ll be forgiven for making a beeline to the sun-bleached sands to do absolutely nothing – although, while you’re there, you should try out the complimentary kayaking and snorkelling, or take a dip in the beachside lagoon pool. Geared for families, the fun of Explorer’s Club and Core Zone Teen’s Club are also included. And, after dark, you can retreat to the restaurants for gourmet Italian and French fancies, authentic Mexican dishes, or perhaps the Pan-Asian menu of Himitsu.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Kids Club
  • Teen Club
  • Room Service
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Beachfront location
  • Tennis

Where is it

Overlooking a beautiful white-sandy beach, downtown Punta Cana is 15 minutes away. Transfer time from Punta Cana Airport: 15 minutes.

Hotel information

500 rooms and suites. All of which are air-conditioned with ceiling fans, private, furnished terrace or balcony, alarm clock with MP3 docking station, luxury bath amenities, bathtub and shower, 24-hour room service, satellite TV, CD/DVD player, telephone, WiFi Internet access, complimentary mini-bar refreshed daily with beer, juices, soft drinks and bottled water, tea/coffee maker, safe, hairdryer and iron and board. Deluxe Rooms with a tropical or pool view, 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 1 child (aged 3-12).

All Inclusive of: Unlimited-Luxury® includes limitless access to gourmet a la carte dining options without reservations required. Unlimited international and domestic top-shelf spirits, unlimited natural fruit juices and soft drinks, 24-hour room and concierge service, pool and beach waiter service. Daily refreshed mini-bar with soft drinks, juice, bottled water and beer. Daily maid service. Endless daytime activities and live nightly entertainment, theme parties, oceanfront bars and entertainment venues. No wristbands required. All taxes and gratuities included. All activities and entertainment unless otherwise stated.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Dreams, Sunscape and Now Resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply).

Preferred Club Deluxe Tropical View Room with Preferred Club Privileges and 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 1 child (aged 3-12).

Preferred Club Deluxe Tropical View Room with whirlpool and 1 king-size bed, sleeping maximum 2 adults or 2 adults and 1 child (aged 3-12).

Preferred Club Deluxe Ocean View Room with with Preferred Club Privileges and 2 double beds, sleeping maximum 3 adults or 2 adults and 1 child (aged 3-12).

Preferred Club Honeymoon Suite with Preferred Club Privileges, spacious living room, private furnished terrace with tropical garden views, a whirlpool and 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Privileges included

  • Personalised check-in and check-out
  • Preferred status and amenities 
  • Access to private lounge and beach area 
  • Upgraded mini-bar service 
  • Pillow menu 
  • Upgraded luxury bath amenities 
  • Daily buffet and a la carte style breakfast, as well as an a la carte lunch at Ocean Restaurant 
  • Afternoon hot and cold hors d’oeuvres in private lounge 
  • Exquisite desserts and fine liquors in private lounge 
  • Complimentary newspaper in room or suite daily 
  • Complimentary computer access in private lounge

8 dining experiences, including 5 à la carte restaurants, a buffet, a grill and a café. Barefoot Grill (beachside grilled snacks), Bordeaux (adults-only restaurant, French cuisine), El Patio (authentic Mexican cuisine), Himitsu (Asian cuisine), Portofino (Italian cuisine), Seaside Grill, World Café (international buffet) and Coco Café (open 24-hours). 7 bars ranging from a swim-up bar to a nightly music lounge. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighbouring Dreams, Sunscape and Now Resorts (terms and conditions apply).

Casino*. Theatre with live entertainment and themed nights. Daytime activities programme.

4 swimming pools (2 for Preferred Club guests). Dreams Spa by Pevonia®*. Fitness centre. Non-motorised water sports including kayaking, catamaran, snorkelling, windsurfing. Tennis, volleyball, bocce-ball, beach football. Explorer’s Club for kids (3-12 years). Core Zone Teens' Club. Nearby golf*.

Complimentary WiFi. Laundry/dry-cleaning service*. 24-hour reception. 24-hour room service. Babysitting services*.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (8681)
  • Very good (3143)
  • Average (1250)
  • Poor (417)
  • Terrible (306)
Image of the Tripadvisor rating Comfortable luxurious accommodations

Jul 22, 2021 razorfish355 Palm Coast

My wife and I are currently in our room on the final morning of our week-long stay. It has been a week filled with relaxation, wonderful shows and activities, and delicious food. The staff here are beyond to-notch. A special shout-out to Emilio (excelente!) at the preferred pool and Eddie Murphy (no, not a typo) for his awesome character and… Read more
My wife and I are currently in our room on the final morning of our week-long stay. It has been a week filled with relaxation, wonderful shows and activities, and delicious food. The staff here are beyond to-notch. A special shout-out to Emilio (excelente!) at the preferred pool and Eddie Murphy (no, not a typo) for his awesome character and keeping all guests happy. In this day and age of Covid, there were a few things that were not available to us, but this was totally understandable. The casino and theater were closed. To make up for this, nightly entertainment was provided outdoors which included a magic show, trivia night and dancing / disco. Portofino had some of the best chicken parm I have ever experienced and the food at all restaurants was at least above average. The coffee was to die for and the orange juice far better than what you can get in the US. The resort is doing all they can in regards to the seaweed. The ocean is not the crystal blue one would expect, but it is still swimmable. Those providing negative reviews because of the seaweed should be ashamed. The staff are magical but they do not possess a magic wand to make nature take a different course. There are individuals not affiliated with the resort that will try to sell you things on the beach. This ranges from necklaces, to t-shirts, to pictures with birds and a monkey. They are not overwhelming and haggling with them can actually be its own form of entertainment. The resort provides drinks of the day, 4 pools, and at least 4-5 restaurants open per day. No reservations means that one should either get there early or later when people have already had dinner. Coco cafe has delicious finger foods and coffee flavors which I regret I was unable to try them all. The resort has an auction that you can participate with the use of funny money...earned by participating in earlier activities. Yep... in essence, you are getting paid to have FUN. The rooms themselves are quite nice; are they showing a little sign of wear and tear? Perhaps. Keep in mind that this is a resort situated oceanside. We had minor water pressure issues and minor internet issues. Turn down service was consistent every day around 9 to 9:30 and everything fully stocked. In my opinion, there was always a free lounge chair to be found at one of the pools. Staff was excellent about clearing away lounge chairs from guests that left their towels but obviously were not coming back. Covid testing is provided at the hotel lobby in order to return to the United States. The Amstar transportation, as well as the Covid testing was a seamless process. Everybody there was friendly and we were "welcomed home" upon arrival. We felt our stay here was one that we wish would never end. Thank you all at Dreams Punta Cana for a lifetime of excelente memories! Read less
Image of the Tripadvisor rating Fun time

Jul 21, 2021 Jumana A

The concierge and service was great! the rooms are outdated a bit and not every room was stocked the same. We were in a big group and we didn't all have the same things in our rooms such as bath robes, laundry bag etc...However I have to say whenever we called to ask for something they were very prompt in getting it to us. Everyone was very nice… Read more
The concierge and service was great! the rooms are outdated a bit and not every room was stocked the same. We were in a big group and we didn't all have the same things in our rooms such as bath robes, laundry bag etc...However I have to say whenever we called to ask for something they were very prompt in getting it to us. Everyone was very nice and it was clean. The food is average, it would've been nice to have more dominican dishes. The Kids club is great and they took really good care of the kids. We never felt unsafe. Thank you for a great week. Read less
Image of the Tripadvisor rating AMAZING!!!!!!

Jul 21, 2021 94masielb

I went in the week of July10-17, 2021, it is super safe and sanitization is impeccable. Everyone is friendly and attentive to all your needs. The all inclusive price covers a wide range of services and the place is amazing. The concierge service was super helpful. This place is senior citizen friendly as well. The spa services are out of this… Read more
I went in the week of July10-17, 2021, it is super safe and sanitization is impeccable. Everyone is friendly and attentive to all your needs. The all inclusive price covers a wide range of services and the place is amazing. The concierge service was super helpful. This place is senior citizen friendly as well. The spa services are out of this world along with the romantic dinner. I highly recommend this place. Read less
Image of the Tripadvisor rating Fun family vacation with teenagers!

Jul 20, 2021 Sightseer797149

This resort is a smaller Dreams resort but it was perfect for our family and friends. We loved the family suites and that we didn’t have to walk far to get anywhere. The servers, bartenders, and entertainment staff were all so engaging and attentive. Even the bellman and front lobby security were so helpful and attentive to all guest needs,… Read more
This resort is a smaller Dreams resort but it was perfect for our family and friends. We loved the family suites and that we didn’t have to walk far to get anywhere. The servers, bartenders, and entertainment staff were all so engaging and attentive. Even the bellman and front lobby security were so helpful and attentive to all guest needs, even before we said anything! Such a great trip!!! For those who like details…. See below. TEEN CLUB: Our teenagers actually didn’t use the teen club. It was in the back of the resort away from pools and the beach. CASINO: closed because of Covid. SERVICE/ ENTERTAINMENT: The entertainment team was great and involved the kids and adults in all activities. We enjoyed volleyball, bingo, water aerobics, etc. the lobby bar usually had something fun set up for the adults; martini night, margarita night, etc. The evening entertainment was enjoyable for all ages. Service at all restaurants was great and we felt so welcome with every interaction. RESTAURANTS: we loved the Italian, French, and Asian restaurants for dinner. Preferred breakfast and lunch at Seaside had the best view! Poolside lunch at the Preferred adult pool was very convenient. We also liked being able to meet before dinner at the preferred bar once it was open in the evening (Covid restrictions kept it closed for the beginning of our trip). PREFERRED: The preferred pools were lovely and service was perfect! Arismendy was the best server! So attentive and remembered all 8 of our party’s favorites. I must say that our preferred concierge experience was not the best. We have had so much better in our many other Dreams resort experiences. We were pretty much left on our own and had to hunt him down. We finally gave up and did everything on our own. BEACH: There was red tide seaweed so we didn’t enjoy the beach as we would have liked. This was of no fault of the resort. They worked very hard to limit the amount of seaweed on the beach. GYM: small with older equipment but good enough for getting in a vacation workout. Very clean and stocked with waters and towels. Had decent sets of dumbbells and cardio equipment. SPA: we actually didn’t take advantage of the spa. Too busy relaxing I guess. SEAPRO: we used SEAPRO during past trips and had great experiences and this trip was the same. We parasailed right from the beach of the hotel and had an incredible experience. I highly recommend! AMSTAR: we used them to book the sand buggy trip. Super helpful in setting up the trip and making sure we had goggles and bandannas before we left. So helpful! COVID: our Covid tests to get back into the US were so easy and quick. The resort made this process so quick and easy. Read less
Image of the Tripadvisor rating On Palm Beach the sea is no longer blue but BROWN!!!

Jul 20, 2021 corinav988

The resort was sold to us as 5 stars but is only 4 stars. Hotel rooms were nice and the food was good. The staff were very helpful. We particularly thank Juan Carlos who served us drinks on the beach, always cheerful, always ready to help. But this resort has a few major problems. (1) The sea is disgusting to swim in due to algae infestation. The… Read more
The resort was sold to us as 5 stars but is only 4 stars. Hotel rooms were nice and the food was good. The staff were very helpful. We particularly thank Juan Carlos who served us drinks on the beach, always cheerful, always ready to help. But this resort has a few major problems. (1) The sea is disgusting to swim in due to algae infestation. The resort has people who clean the beach throughout the day, relentlessly, but the water is still brown and murky. (2) There were bedbugs in some of the rooms despite repeated fumigation. (3) One cannot take long walks along the beach because the resort's beach is short and Natura Park next door is closed and abandoned. We advise travellers to stick with the resorts in Northern Punta Cana where the water is better. Read less