Dreams Punta Cana Resort & Spa

Punta Cana, Dominican Republic

The hotel

Aptly named, this Unlimited-Luxury® resort is a dream come true! Almost everything is included, including gourmet meals, top-shelf drinks and sporting amenities galore. Accommodation is also second to none, each room is graciously appointed and luxurious equipped with plenty of space to relax in. Make your holiday extra special and upgrade to a room that includes Preferred Club Privileges, you’ll feel like a true VIP! Water sports are on the agenda all day every day. There are also plenty of dry-land activities but the jewel in the crown has got to be the free-form pool, it’s incredible. One of the largest in the Dominican Republic, it stretches from the lobby all the way down to the pristine beach and is sure to be a hit with just about everyone. A visit (or two) to the world-class spa is a must, indulge in a chocolate body wrap or enjoy a water lily after-sun soothing wrap — sublime! The kids are in for a treat too. At the Explorer’s Club time flies with treasure hunts to keep them busy, sandcastle contests, hiking and arts and crafts. Teens aren’t left out either; they’ve their very own place to hang — the Core Zone — complete with rock climbing wall, basketball, video games and disco nights. The dining at Dreams is unrivalled; there are so many restaurants to choose from. As for the bars, there are ten of them, some cosy and laid-back, others with a more happening vibe. And last but not least, don your glad rags and head to the casino for a night full of sophistication and a sprinkle of good luck.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Wedding
  • Honeymoon
  • Room Service
  • Safety Deposit Box
  • Wheelchair access
  • Laundry Service
  • Internet Access
  • Beachfront location
  • Restaurant

Where is it

Overlooking a beautiful white-sandy beach in the Uvero Alto region. Transfer time from Punta Cana Airport: 35 minutes. Transfer time from La Romana International Airport: 50 minutes.

Hotel information

620 rooms and suites. All of which are air-conditioned with ceiling fans, private, furnished terrace or balcony, alarm clock with MP3 docking station, luxury bath amenities, bathtub and shower, 24-hour room service, satellite TV, CD/DVD player, telephone, WiFi Internet access, complimentary mini-bar refreshed daily with beer, juices, soft drinks and bottled water, tea/coffee maker, safe, hairdryer and iron and board. Deluxe Rooms with a tropical or pool view, 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 1 child (aged 3-12).

All Inclusive of: Unlimited-Luxury® includes limitless access to gourmet a la carte dining options without reservations required. Unlimited international and domestic top-shelf spirits, unlimited natural fruit juices and soft drinks, 24-hour room and concierge service, pool and beach waiter service. Daily refreshed mini-bar with soft drinks, juice, bottled water and beer. Daily maid service. Endless daytime activities and live nightly entertainment, theme parties, oceanfront bars and entertainment venues. No wristbands required. All taxes and gratuities included. All activities and entertainment unless otherwise stated.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Dreams, Sunscape and Now Resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply). 

Deluxe Swim-Out Rooms with furnished terrace and direct walk-out access to the pool, 1 king-size bed, sleeping maximum 2 adults.

Deluxe Tropical View Family Room with two connecting Deluxe Rooms and a tropical view, one with 1 king-size bed and the other with 2 double beds, sleeping maximum 4 adults, 3 adults and 3 children, 2 adults and 4 children or 4 adults and 2 children (aged 3-12). Please note: Minimum occupancy required for this room type is 3 adults or 2 adults and 1 child.

Preferred Club Deluxe Tropical View Room with Preferred Club Privileges and 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 1 child (aged 3-12).

Preferred Club Honeymoon Suite with Preferred Club Privileges, spacious living room, private furnished terrace with either pool or tropical garden views, a whirlpool and 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Junior Suite with Preferred Club Privileges and either tropical or pool views, spacious living room, private furnished terrace with either pool or tropical garden views, a whirlpool and 1 king-size bed, sleeping maximum 3 adults and 1 child or 2 adults and 2 children (aged 3-12). 

Preferred Club Master 2-Bedroom Suite with Preferred Club Privileges, complimentary butler service, spacious living room, master bedroom with 1 king-size bed connected to a Preferred Club Deluxe Tropical View Room with 2 double beds, private furnished terrace with whirlpool plus second private, furnished balcony or terrace, sleeping maximum 3 adults and 2 children.

Preferred Club Deluxe Tropical View Family Room with Preferred Club Privileges and two connecting Deluxe Rooms, one with 1 king-size bed and the other with 2 double beds, sleeping maximum 3 adults and 2 children or 2 adults and 3 children (aged 3-12). Please note: Minimum occupancy required for this room type is 3 adults or 2 adults and 1 child.

Preferred Club Privileges included

  • Personalised check-in and check-out
  • Preferred status and amenities 
  • Access to private lounge and beach area 
  • Upgraded mini-bar service 
  • Pillow menu 
  • Upgraded luxury bath amenities 
  • Daily buffet and a la carte style breakfast, as well as an a la carte lunch at Ocean Restaurant 
  • Afternoon hot and cold hors d’oeuvres in private lounge 
  • Exquisite desserts and fine liquors in private lounge 
  • Complimentary newspaper in room or suite daily 
  • Complimentary computer access in private lounge

9 reservation-free restaurants including Barefoot Grill (beachside grilled snacks), (Bordeaux (adults-only restaurant, French cuisine), Himitsu (Asian cuisine), La Trattoria (gourmet pizza and pasta), Oceana (fresh seafood), Portofino (Italian cuisine), Seaside Grill, World Café (international buffet) and Coco Café (open 24 hours). 9 bars ranging from a swim-up bar to a nightly music lounge. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighbouring Dreams, Sunscape and Now Resorts (terms and conditions apply).

Casino*. Theatre with live entertainment and themed nights. Daytime activities programme.

One of the largest freeform swimming pools in the Dominican Republic. Children's pool with pirate ship water slide. Dreams Spa by Pevonia®*. Fitness centre. Non-motorised water sports including kayaking, hobie cats, snorkelling, introductory scuba classes in the pool and windsurfing. Tennis, basketball, volleyball, bocce-ball, jogging trail. Dance lessons, cocktail and cooking lessons and Spanish lessons. Explorer’s Club for kids (3-12 years). Core Zone Teens' Club. Yoga, ocean trampoline, water aerobics, giant chess, bicycles, rum tasting, baseball cage, archery and pistol range. Golf*, horseback riding* and a PADI diving centre with SEA PRO motorised water sports*.

Complimentary WiFi. Business centre. Laundry/dry-cleaning service*. 24-hour reception. 24-hour room service. Concierge service, meeting facilities, wedding gazebo, shopping galleria, gift shop, hand crafts, cigar shop and pharmacy*. Babysitting services*. Tours and Excursions*. Medical facility*. Currency exchange.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

4 nights between 23 Dec–31 Dec.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (8704)
  • Very good (3281)
  • Average (1372)
  • Poor (577)
  • Terrible (392)
Image of the Tripadvisor rating Wedding at resort

May 26, 2020 dannywolff88 Vienna Region, Austria

We booked a Wedding and a week stay at Dreams resort and spa in MAY 2019. We liked the pictures of the venues but we were a bit apprehensive about the quality of services, wedding experience, photography, food, etc. However, we were guided by our hotel reservation contact Maria Nikitiadis and wedding coordinator Jouberkys Mercedes and they were a… Read more
We booked a Wedding and a week stay at Dreams resort and spa in MAY 2019. We liked the pictures of the venues but we were a bit apprehensive about the quality of services, wedding experience, photography, food, etc. However, we were guided by our hotel reservation contact Maria Nikitiadis and wedding coordinator Jouberkys Mercedes and they were a pleasure to work with. They were very professional and quick to respond. Our wedding party ( 20 people) had an amazing experience. Food was excellent, drinks, pool that stretches thought the entire resort, beach, entertainment, excursions, etc. Our wedding was gorgeous and everything we hoped for. Photography as well. I would do it all over again. The only problem is the sales people who are trying to sell you dinner packages ( not worth it since you have access to every restaurant anyways) and others who are trying to sell u your future stay at the same hotel or different one. I have included some pictures we took including the decor of our wedding gazebo. Read less
Image of the Tripadvisor rating Very good resort and great family vacation

Apr 26, 2020 travelbugNG Ontario, Canada

Travelled with spouse, 3 year old and a few family members during march break shortly before the COVID-19 closures started to take impact. Overall, despite some uncertainty about the rapidly changing pandemic situation, we had a really good vacation. Highlights included staff/service, hotel facilities, resort grounds, pool, beach and food. The… Read more
Travelled with spouse, 3 year old and a few family members during march break shortly before the COVID-19 closures started to take impact. Overall, despite some uncertainty about the rapidly changing pandemic situation, we had a really good vacation. Highlights included staff/service, hotel facilities, resort grounds, pool, beach and food. The rooms were a low point, but we did end up with a nice room in the end (see details below). Staff/Service – as many others mentioned, amazing staff and service. As the pandemic concerns increased, staff went above and beyond to keep everything disinfected and clean. For the first 6 days of our trip (mid-March) it was business as usual and we appreciated how often they were cleaning everything. They installed hand sanitizer stations everyone and cleaned everyone’s hands coming in and out of restaurants etc. Issues or inquires always resolved promptly and with a smile. As concerns over the pandemic grew, the hotel did unfortunately have to close most services except the buffet on our last full day before leaving. However, given the situation we weren’t too upset and felt fortunate that we had 6 days of the full hotel experience before the closures so really can’t complain or fault the hotel for that. Food – Overall very good. On the negative side, some of the buffet food in trays was not so great, especially if had been sitting out for a while and wasn’t very hot. On the plus side, there were several made to order stations at the buffer which provided lots of fresh, hot and tasty options that we really enjoyed. The standard buffet tray items were refreshed often and new items regularly, so you definitely won’t go hungry and should always be able to find something you like. Generally tons of variety and fresh cheese, fruits and baked goods galore (largest selection of fresh breads we’ve ever seen at in AI resort). A la cartes were all very good as well. The a la cartes had options that were not found at buffet, cooked to order and all very good, so worth checking them out. We enjoyed the no reservation system although we sometimes did have to wait around to get in. They give you a buzzer and you can wonder around so it’s no big deal. Café in lobby served up great coffee/espresso etc. One notable thing not served was specialty coffees (i.e. coffees with liquor), which was a bit disappointing. Drinks were pretty good overall, most bars did have some brand name liquors which was nice and members of our group had preferred club access where they did have lots of premium liquor options too. Rooms – Definitely some highs and lows here and took us a few tries to get a room we were happy with. Overall, they were quite dated and in need of renovations to make them acceptable or anywhere near typical Amstar/Dreams/4-5* quality. The quality of our first room was unacceptable at this price point and for a Dreams hotel. Very small, facing construction site, dark bathroom with poor lighting, peeling paint, bad caulking, rusty and chipped bathtub, could have been cleaner etc. We immediately asked for a change and they showed us a second room in a different building on top floor which had nice high ceilings and was in slightly better condition, but still very disappointing at this price point and for the quality we expected at an upscale resort. After some negotiation with hotel management (they were easy to talk to and a pleasure to deal with), we paid a few hundred dollars extra to be moved to a suite for the rest of the week and wow, what a difference. Although still a bit on the dated side in terms of decor, the room was 2-3 times larger, much brighter, nicer bathroom with dbl sink and shower, enormous balcony with our own lounge chairs, jacuzzi tub etc. Would highly recommend the suite upgrade. Our suite was on the top floor, building 6 and even had partial oceanview. Beach – Very nice. Tons of chairs, shade options, nice white sand, very few rocks in water (water shoes not needed). Wait service on the beach was great and the bar was only a few steps away too. Beach snack bar was pretty good (made to order burgers, gyros [excellent], etc. but pizzeria near the beach wasn’t that great) Pool – quite impressive. Definitely the largest pool any of us had ever swam in. Lots of floaty things in the pool to share, swim up bar, a small waterfall, great overall. Everyone loved the no towel card system, so you can get new towels as often or as many as you like. Chairs near the pool were sometimes hard to come by due to ppl saving them but we could usually find a space. Hotel facilities and resort grounds – Excellent. All common areas very well maintained, nothing felt dated and was in great shape everywhere (unlike some of the hotel rooms unfortunately) Generally had a nice, upscale but simple and tropical feel. Lush vegetation definitely gives this hotel a Caribbean vibe. Lots to see and do here in terms of activities, entertainment etc, no one should go bored. If we had one complaint, the beach party one night was excessively loud, and kept going until 10-11pm or so, which I’m sure many people weren’t a fan of as it’s not really a crazy party resort. Some people in our group also had the Preferred Club upgrade, which they enjoyed. The 3 most notable perks for preferred club were beach beds in a special section on the beach, a private lounge with premium drinks and an a la carte restaurant that was only accessible at breakfast/lunch for preferred guests. One downside of the facilities was the kids club. They had an excellent facility with kids pool, slides, playground etc. but only the kids who were checked in to the kids club without their parents could use it (except for 1 hour a day I think). It would have been nice if we could just stop by and use it any time without having to drop our son off so we really couldn’t take advantage of this. Overall, we would recommend this resort but would suggest upgrading to a suite if you are used to upscale resorts typical of this price point or in Dreams/Now/Amstar family etc. Read less
Image of the Tripadvisor rating Wonderful all inclusive experience

Apr 23, 2020 Leslie T

We have stays at the Resort multiple times and have enjoyed the experience greatly. The units surrounded the extensive infinity pool with swim up bar. There is an option for swim up accommodations if one desires that. The grounds are lushly landscaped with a beautiful dedicated area for weddings. It is family friendly. There is a playground,… Read more
We have stays at the Resort multiple times and have enjoyed the experience greatly. The units surrounded the extensive infinity pool with swim up bar. There is an option for swim up accommodations if one desires that. The grounds are lushly landscaped with a beautiful dedicated area for weddings. It is family friendly. There is a playground, scheduled child activities, pool floats and the swim up bar has a plethora of fruity and fun non-alcoholic beverages for the asking. The pool area is large enough that adults can find a quiet area to read and there is never a shortage of chairs. There is a pool grill and outdoor venues on the beach with a grill and pizzeria if one doesn't feel the need to change out of their bathing suits for lunch. The buffet is available for all meals and their are 5 a la carte restaurants for your dinner dinning pleasure including French, Italian and a Steak House. There are activities throughout the day for adults at pool side and professional entertainment each night. They even offer scuba lessons. The only downside is that the ocean is often red flagged, but we didn't miss it much because we were constantly entertained poolside. Our last trip was cut short due to hurricane Maria. We were able to get a flight out and didn't have to go to "vacation camp" but did get to watch the staff prepare and they were amazing, securing the resort and preparing people for an the inland evacuation. They were upbeat and encouraging through out. I would highly recommend this resort to anyone wishing to vacation in Punta Cana. (I had to select a visit date in 2019-2-2020, but our last visit was Sept 2017) Read less
Image of the Tripadvisor rating Lovely hotel which caters for all ages & great service

Apr 18, 2020 Realistic_travellers Northampton, United Kingdom

Had paid extra before hand for a swim up pool room and we were glad that we did, We were pool side and not facing the hotel being built next door (to be fair there wasn't much noise so this did not impact us at all). Jan'20 The room was clean, great big & comfortable bed with regular free stocked mini bar - the only thing that was a little dated… Read more
Had paid extra before hand for a swim up pool room and we were glad that we did, We were pool side and not facing the hotel being built next door (to be fair there wasn't much noise so this did not impact us at all). Jan'20 The room was clean, great big & comfortable bed with regular free stocked mini bar - the only thing that was a little dated was the bath rooms (we believe they are refurb'ing the blocks?). A bit of noise in the corridors at night so the lower numbers means you are further away from the restaurants and less people to walk past your door! IMPORTANT - WIFI worked fine all around hotel but we limited our use on phones/tablets as on holiday!! The restaurants are great, amazing variety, no booking required for the ala carte but you might need to wait 20 mins at the bar for some (hey your on holiday). We didn't think much of the buffet restaurant at night but was great for breakfast & lunch. The choice in the array of restaurants includes Italian, Grill, Fish, Asian, French etc. No wrist bands, lovely soft beach towels can be changed as often as you like and the waiter/waitress service around the pool is exceptional. The beach at the end of the complex, there was the barefoot grill that did fast food so no need to walk back for lunch and the bar and toilets were close by too so you could settle there all day listening to the waves. The pizzas were a bit hard all around the complex as stated by other guests - had one straight out of the oven & that was lovely & soft. Plenty of entertainment throughout the day to keep all ages amused but no forced fun so up to you. The grounds and gardens are amazing and kept very tidy inc resident flamingos !! there was a sports area at the top of the hotel with pool tables, table tennis, darts, lots of other things (for when it rains as it did on our first day!) Evening entertainment was available every night, which was ok. We booked a couple of trips out - these are not cheap! The Outback experience was great (140$) but the Scape Park (180$) was ok but expensive for how long you got there. Service from ALL staff was fantastic and the layout of hotel very good. Would happily return again but there's too many other places in the world to see! Read less
Image of the Tripadvisor rating VERY DISAPPOINTING VACATION !!!

Apr 14, 2020 sunbeachcouple

My husband and I have been booking our yearly dream vacations for over 3 years. We booked our trip for March 16 - March 21, 2020 at Dreams Punta Cana Resort & Spa. The beginning of our stay was nice and staff were kind and friendly, however things took a significant change in the middle of the week. We happen to travel when the nation had the… Read more
My husband and I have been booking our yearly dream vacations for over 3 years. We booked our trip for March 16 - March 21, 2020 at Dreams Punta Cana Resort & Spa. The beginning of our stay was nice and staff were kind and friendly, however things took a significant change in the middle of the week. We happen to travel when the nation had the virus outbreak. We contacted resort to get reassurance that it was still up and running and we had no worries. During the middle of week we began to get notices to our room. Per orders of the Dominican Government, all resorts were closing March 23, 2020. With that said, everything, i mean everything was closing. All the bars, restaurants, games, excursions etc. Staff began to pack up pool chairs and close all outside boutiques etc. We had three days left on the island and it felt like a ghost town, nothing to do, no variety of food. Nothing at all. I would not recommend this resort to anyone. Upon arriving home, we contacted our travel agent and send an email . They reached out to resort and claimed there was nothing they could do. We did not get the all - inclusive trip we paid for. Unhappy Couple from the South. Read less