Excellence Punta Cana

Punta Cana, Dominican Republic

The hotel

Its sunny spirit and style may be inspired by its laid-back Caribbean setting (and what a setting — right along the powder of a secluded sandy shore), but Excellence Punta Cana is more than a beach bolthole, it’s a place of luxury, indulgence, and memory-inducing moments. An adults-only resort, it promises All Inclusive treats on a 5-star scale — with nine global gourmet dining venues; 12 bars; pool and beach waiter service; and 24-hour treats delivered right to your suite. And, when you need to work off all that feasting, you’ve got tennis courts, snorkelling, introductory scuba diving, cycling, Spanish dancing, and pools and Jacuzzis to pick from.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Room Service
  • Fitness Centre/Gym
  • Internet Access
  • Beachfront location
  • Tennis
  • Volley Ball
  • Bicycle Rental
  • Restaurant

Where is it

On the east coast of the Dominican Republic. Transfer time from Punta Cana Airport: 35 minutes.

Hotel information

Choice of suites. All with air-conditioning, private and furnished patio or balcony, interactive media 50” flat-screen TV, WiFi access, espresso coffee machine, stocked mini-bar and safe. Junior Suites with garden or mountain views from a furnished patio or balcony have 1 king-size bed and sleep maximum 2 adults.

All Inclusive of: all meals, snacks, alcoholic and non-alcoholic beverages. All activities and entertainment unless otherwise stated.

Junior Swim-Up Suites, as above but enjoy direct access to the resort pool from a furnished terrace, sleeping maximum 2 adults.

Junior Suites with Plunge Pool offer the same amenities as the Junior Suite Garden View but has an outside plunge pool, sleeping maximum 2 adults.

Junior Suites Ocean View with 1 king-size bed, sleeping maximum 2 adults.

Suite Ocean View have 2 balconies and 1 king-size bed, sleeping maximum 2 adults.

Terrace Suite with Plunge Pool Ocean Front offers the same amenities as the Junior Suite Garden View but with an outside plunge pool, sleeping maximum 2 adults.

The Excellence Club - a collection of premium suites with ocean, or garden and mountain views. Guests staying in any of the Excellence suites enjoy the below benefits:

  • Private check-in and check-out plus early check-in and late check-out (subject to availability)
  • Private concierge service 
  • Bvlgari VIP toiletries 
  • Upgraded room service menu in-room
  • Upgraded in-room premium liquor and wine bottle selection (list available with the Club Concierge) 
  • Nespresso machine 
  • Sparkling wine upon arrival 
  • Fresh flowers upon arrival 
  • Daily delivery of petit fours 
  • Private beach area 
  • Shoeshine service
  • Complimentary beach bag for use during your stay
  • Aqua Wellness Spa Treatment, 1 per person per stay

9 All Inclusive International dining options, 1 buffet restaurant and 1 beach snack grill. The Kitchen Table (International and Dominican buffet, breakfast and lunch), Chez Isabelle (French cuisine, dinner only), The Grill (à la carte menu for lunch and alfresco dinner), Flavour Market (small tapas dishes for dinner only), The Lobster House (à la carte continental breakfast and shellfish dinner dishes), Spice (Pan-Asian menu, dinner only), Oregano (trattoria-style restaurant, lunch and dinner), Agave (Mexican food. dinner only), Las Olas snack grill, Sports Bar restaurant (snack menu, open 4:00pm-1:00am). Magna (for Excellence Club guests (breakfast and dinner). 12 bars including Stars theater bar and Aroma cofee bar. 24-hour room service.

Nightly entertainment. Live music. Nearby casino*.

4 pools and 4 separate Jacuzzis. Miilé Spa*. Fitness centre. Non-motorised water sports. Scuba-diving*. Beach volleyball and football. Tennis court. Basketball court. Dancing lessons. Cooking lessons. Bicycles.

Complimentary WiFi.

* Denotes local charge.

Please note: a casual elegant dress code applies to the following restaurants: Agave, Chez Isabelle, The Grill, Flavour Market, The Lobster House, Spice and Oregano.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (12547)
  • Very good (3455)
  • Average (1166)
  • Poor (489)
  • Terrible (340)
Image of the Tripadvisor rating Excellence like returning home

Apr 4, 2020 putinmoore1 Accrington, United Kingdom

I have been to this hotel on many occasions and thought I would write this review before the holiday season gets into full swing even if it is a bit late, I stopped at the EPC for three weeks amidst a certain amount of damage caused to the Dominican Republic’s tourist industry, the reports of people dying from various problems on Facebook and… Read more
I have been to this hotel on many occasions and thought I would write this review before the holiday season gets into full swing even if it is a bit late, I stopped at the EPC for three weeks amidst a certain amount of damage caused to the Dominican Republic’s tourist industry, the reports of people dying from various problems on Facebook and other internet sources was let me tell you was totally fake news, malicious scaremongering by people who had a gain, gain agenda, it really put the fear of god into thousands of American tourists, I was very surprised when I arrived for my 3 week holiday just how laid back everyone was, business as normal, the staff were as amazing and warm as they always are at this beautiful hotel, when we arrived we were greeted with the customary glass of champagne, then we were taken to reception and greeted by the most friendly and helpful reception anywhere, even the managers were very approachable Marlon, Manuela and their team Verenice , Edisson, Reynaldo,Noris! We were then taken to our room no, 3211 a beautiful room with a pool and sea view, our room had just recently been modernised, it was perfect with fresh fruit and a bottle of iced champagne to greet us ! The mini bar was full stocked with beers soft drinks and sweets, there was also 4 bottles of spirits which could be tailored to your desires should you like a drink! We then unpacked and went to the beach, where we found it very relaxing whilst being served with drinks and food, every day we had Juan Carlos ask if everything was ok and did we need anything ! Then it was time for our evening meal, I have to say the restaurants are beautiful, our favourites were the French and the Grill the mangers of these two restaurants were particularly on the ball and worked very hard to keep guests totally happy, Miguel and Ramon, excellent service and beautiful food on every occasion! Also the breakfast and dinner service was buffet style unlike the evening meal which was waiter served, the breakfast and dinner had a massive selection of beautiful foods on offer, something for everyone, again the service was fantastic with a special mention forJulio, Maria and Joel, also the hostesses that will escort you to your seat and help you if required Katie and Julisa not to forget Hines who went out of her way to help whenever she could, the coffee shop was amazing and Sergio was hard working and always a friendly face, also I must mention my friend Ramon who was in charge of stocking our mini bar and his team who were never found wanting! The bars at the hotel were great and efficient with Altagracia who is such an amazing personality and friend to all also Dionisio who works very hard to serve all, I will also mention Yarisbelle who was and is always helpful to your holidays enjoyment! The nightly shows and entertainment is very good and one of the entertainment staff worked tirelessly she is called Enervina ! I know I have mentioned a lot of staff names but this is just a mark of how friendly, helpful and hardworking the people at this hotel are ! I have been to Jamaica but find the Dominican Republic far more friendly more attention to detail and a lot better value for money, needless to say I had a wonderful holiday, it does not look like I will get there due to COVID however I have already booked for next year 2021, I am an optimist! This place is amazing I recommend it, give it a try or miss out! Take care everyone! Read less
Image of the Tripadvisor rating Excellence is excellent

Mar 31, 2020 Friedrich Lukas W South Ari Atoll

We enjoyed 4 excellent days in this nice hotel. We had a wonderful room with a splendid view over the lovely garden, the pool and the sea. There was always a lot of wind and the waves were quite high so that we couldn' t swim in the sea. Unfortunatley we had to leave the hotel after 4 days because of Covid-19.
Image of the Tripadvisor rating Stay at the Excellence Punta Cana, you will not be dissappointed!

Mar 31, 2020 heathersw2020

Cannot say enough about how amazing our stay was. It was our second time at this resort and it was even better than the first time! We were treated like family. The service was impeccable in every area of the resort. The food was amazing in all 7 of the restaurants. All the staff at the resort is like family and they go above and beyond to make… Read more
Cannot say enough about how amazing our stay was. It was our second time at this resort and it was even better than the first time! We were treated like family. The service was impeccable in every area of the resort. The food was amazing in all 7 of the restaurants. All the staff at the resort is like family and they go above and beyond to make your stay the best ever! Read less
Image of the Tripadvisor rating Great hotel, very friendly staff

Mar 29, 2020 welovethailand2

We had a very nice stay in the hotel. Positive: Beautiful big suite, the staff, specially the second in command, the dep. general manager Amilcar gave us the red carpet treatment!! He did everything possible, to make our stay a great one! I also would like to mention the friendliness and the professional service of the following staff: Junior,… Read more
We had a very nice stay in the hotel. Positive: Beautiful big suite, the staff, specially the second in command, the dep. general manager Amilcar gave us the red carpet treatment!! He did everything possible, to make our stay a great one! I also would like to mention the friendliness and the professional service of the following staff: Junior, Magnarestaurant Ines, Pool Gustavo, Chez Isabel restaurant Marcos, Club Manager Amlcar, deputy General Manager Orlando, cook the kitchen Ledelkis, waitress the kitchen Jose miquel, magna restaurant Yoel, magna and lobster house Jhourdan, Magna Club Mitherlina, house keeping Ariel, room Service Eliezer, magna and chez isabelle Please give them a big muchas gracias Unfortunately during the period we were in Punta Cana, Corona started to spread around the world, we mentioned to the general manager that she should inform the staff not to shake hands with the guest, which is very friendly custom of the people of Dom Rep, but in times of Corona absolutely intolerable. Unfortunately it was apparently not advised to the staff as it did not change. We also asked for disinfection fluid for the public areas, restaurants etc, nothing really changed. Read less
Image of the Tripadvisor rating Wonderful spot to vacation from the winter in PA.

Mar 28, 2020 sophiarigby

From the time we entered the resort where we met Joan and some off his friends to the time we first found Kelvin at the pool and on the beach, all of our dining experiences and the shows, to the time we had to say goodbye to our friends we were greeted with friendly smiles. We had a wonderful time and the excellence club was amazing. We are going… Read more
From the time we entered the resort where we met Joan and some off his friends to the time we first found Kelvin at the pool and on the beach, all of our dining experiences and the shows, to the time we had to say goodbye to our friends we were greeted with friendly smiles. We had a wonderful time and the excellence club was amazing. We are going to go back again and again Read less