Excellence Punta Cana

Punta Cana, Dominican Republic

The hotel

Its sunny spirit and style may be inspired by its laid-back Caribbean setting (and what a setting — right along the powder of a secluded sandy shore), but Excellence Punta Cana is more than a beach bolthole, it’s a place of luxury, indulgence, and memory-inducing moments. An adults-only resort, it promises All Inclusive treats on a 5-star scale — with nine global gourmet dining venues; 12 bars; pool and beach waiter service; and 24-hour treats delivered right to your suite. And, when you need to work off all that feasting, you’ve got tennis courts, snorkelling, introductory scuba diving, cycling, Spanish dancing, and pools and Jacuzzis to pick from.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Room Service
  • Fitness Centre/Gym
  • Internet Access
  • Beachfront location
  • Tennis
  • Volley Ball
  • Bicycle Rental
  • Restaurant

Where is it

On the east coast of the Dominican Republic. Transfer time from Punta Cana Airport: 35 minutes.

Hotel information

Choice of suites. All with air-conditioning, private and furnished patio or balcony, interactive media 50” flat-screen TV, WiFi access, espresso coffee machine, stocked mini-bar and safe. Junior Suites with garden or mountain views from a furnished patio or balcony have 1 king-size bed and sleep maximum 2 adults.

All Inclusive of: all meals, snacks, alcoholic and non-alcoholic beverages. All activities and entertainment unless otherwise stated.

Junior Swim-Up Suites, as above but enjoy direct access to the resort pool from a furnished terrace, sleeping maximum 2 adults.

Junior Suites with Plunge Pool offer the same amenities as the Junior Suite Garden View but has an outside plunge pool, sleeping maximum 2 adults.

Junior Suites Ocean View with 1 king-size bed, sleeping maximum 2 adults.

Suite Ocean View have 2 balconies and 1 king-size bed, sleeping maximum 2 adults.

Terrace Suite with Plunge Pool Ocean Front offers the same amenities as the Junior Suite Garden View but with an outside plunge pool, sleeping maximum 2 adults.

The Excellence Club - a collection of premium suites with ocean, or garden and mountain views. Guests staying in any of the Excellence suites enjoy the below benefits:

  • Private check-in and check-out plus early check-in and late check-out (subject to availability)
  • Private concierge service 
  • Bvlgari VIP toiletries 
  • Upgraded room service menu in-room
  • Upgraded in-room premium liquor and wine bottle selection (list available with the Club Concierge) 
  • Nespresso machine 
  • Sparkling wine upon arrival 
  • Fresh flowers upon arrival 
  • Daily delivery of petit fours 
  • Private beach area 
  • Shoeshine service
  • Complimentary beach bag for use during your stay
  • Aqua Wellness Spa Treatment, 1 per person per stay

9 All Inclusive International dining options, 1 buffet restaurant and 1 beach snack grill. The Kitchen Table (International and Dominican buffet, breakfast and lunch), Chez Isabelle (French cuisine, dinner only), The Grill (à la carte menu for lunch and alfresco dinner), Flavour Market (small tapas dishes for dinner only), The Lobster House (à la carte continental breakfast and shellfish dinner dishes), Spice (Pan-Asian menu, dinner only), Oregano (trattoria-style restaurant, lunch and dinner), Agave (Mexican food. dinner only), Las Olas snack grill, Sports Bar restaurant (snack menu, open 4:00pm-1:00am). Magna (for Excellence Club guests (breakfast and dinner). 12 bars including Stars theater bar and Aroma cofee bar. 24-hour room service.

Nightly entertainment. Live music. Nearby casino*.

4 pools and 4 separate Jacuzzis. Miilé Spa*. Fitness centre. Non-motorised water sports. Scuba-diving*. Beach volleyball and football. Tennis court. Basketball court. Dancing lessons. Cooking lessons. Bicycles.

Complimentary WiFi.

* Denotes local charge.

Please note: a casual elegant dress code applies to the following restaurants: Agave, Chez Isabelle, The Grill, Flavour Market, The Lobster House, Spice and Oregano.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (12550)
  • Very good (3455)
  • Average (1166)
  • Poor (489)
  • Terrible (341)
Image of the Tripadvisor rating It was everything I was promised!!!

May 28, 2020 laurentravelstheworl

I split my time between 2 resorts, and this was my second resort from my 2-week trip. Oh wow, had I know the difference between the 2 resorts, I would have just stayed here for the whole 2 weeks. This place blew the other resort I stayed in out of the water, unfortunately I stayed at that resort first. It was a 5-star service all the way--from… Read more
I split my time between 2 resorts, and this was my second resort from my 2-week trip. Oh wow, had I know the difference between the 2 resorts, I would have just stayed here for the whole 2 weeks. This place blew the other resort I stayed in out of the water, unfortunately I stayed at that resort first. It was a 5-star service all the way--from the beautiful resort to the staff, who were nothing but friendly and helpful. I would definitely come here again!!!! Rooms: clean, spacious, modern, comes with a great balcony and tub in the main room. Gym: great gym for some morning workout before all the food and champagne! Staff: wonderful, great service Food: The food was better than the last resort I was at, prior to coming here for my vacation. The presentation was also better, space looked cleaned, which made the food more appetizing. The restaurants were also, I had one of my best meals at the French place on my last night there and I absolutely was pleased!!! If you're looking between this place and other resorts, hands down you should go here. Read less
Image of the Tripadvisor rating Met expectations

May 14, 2020 JoeA820

I usually don’t write reviews, but reading some of these negative posts.....well, I couldn’t help myself. I was at Excellence last March for the first time, and the truth is the resort was modern, grounds was clean, staff was accommodating and the food was exceptional! I will be making arrangements to revisit this Excellence resort again this… Read more
I usually don’t write reviews, but reading some of these negative posts.....well, I couldn’t help myself. I was at Excellence last March for the first time, and the truth is the resort was modern, grounds was clean, staff was accommodating and the food was exceptional! I will be making arrangements to revisit this Excellence resort again this coming year. Management and staff......WELL DONE! Read less
Image of the Tripadvisor rating 2nd Vist & Didn't Disappoint

May 3, 2020 paulboichat Surrey, United Kingdom

We visited in March, so sorry for the delay in giving a review, I have only just remembered I hadn't done it. It was another fantastic trip, the staff were great and I couldn't believe how many of them remembered our names from our first visit in October 2019, they were all really pleased to see us. A special mention to Reynaldo on reception who… Read more
We visited in March, so sorry for the delay in giving a review, I have only just remembered I hadn't done it. It was another fantastic trip, the staff were great and I couldn't believe how many of them remembered our names from our first visit in October 2019, they were all really pleased to see us. A special mention to Reynaldo on reception who looked after us, his customer service is a credit to the hotel. The animation team, Luz, Junior, Nicki M, Coca cola and Jose, you are all brilliant. To Hector for keeping us hydrated and Joel who was fab in the restaurants we visited. The hotel is wonderful, with fantastic grounds which are clean and maintained to a very high standard. All the restaurants are fantastic, we had one disappointing meal in the stake house one night as the food was cold, but we told the food & beverage manager who was furious, we never had another bad meal. We just have a basic garden view room as we spend such little time in the room we feel this is enough, the room is bright and clean with a lovely huge shower, it serves us well during our stay. Due to the Covid19 situation the hotel was really quiet which was a shame, but the staff were great. As we left the hotel was about to close due to the border being shut and I hope all the friends we have made at the EPC are ok and keeping safe & well. We will return once the world returns to same normality, we miss you all and wish you and your fail's the very best. Thanks EPC, your the best. Read less
Image of the Tripadvisor rating Refund problems!

Apr 23, 2020 gaylew2000 Boston, Massachusetts

After our 18 member family trip was understandable cancelled due to the Covid-19 virus, I have been waiting 5 weeks so far for my refund. I have called once a week to follow up and get the same story. I have been very patient and totally understand that we are in incredibly difficult times. BUT, I have a very large credit card bill due in a week… Read more
After our 18 member family trip was understandable cancelled due to the Covid-19 virus, I have been waiting 5 weeks so far for my refund. I have called once a week to follow up and get the same story. I have been very patient and totally understand that we are in incredibly difficult times. BUT, I have a very large credit card bill due in a week and I am obviously not going to pay it. I have been assuming that the refund would be made by now. I have to say that when it comes time to hopefully rebook this trip I am going to think twice about going to an Excellence Resort. The lack of help and communication is extremely frustrating! Read less
Image of the Tripadvisor rating Third times a charm

Apr 22, 2020 226brandon Walloon Lake, Michigan

This past March, before the "great shut down", we enjoyed our third visit to Excellence. Fantastic place to say the least, the reason we keep retuning is that everything is so well done... the rooms are clean and well stocked. the restaurants have some of the best food we have found in the DR. the staff is over the top! Friendly, kind and at… Read more
This past March, before the "great shut down", we enjoyed our third visit to Excellence. Fantastic place to say the least, the reason we keep retuning is that everything is so well done... the rooms are clean and well stocked. the restaurants have some of the best food we have found in the DR. the staff is over the top! Friendly, kind and at your service. beach is a bit windy at times but the various pools make up for that. The Club Level is the best way to go! Can't wait for a little normalcy so we can return. When you go be sure to check out The Grill. great little steakhouse and be sure to ask for Niguel Reys or Ranphi... they will take exceptional care of you. Read less