Hard Rock Hotel & Casino Punta Cana

Punta Cana, Dominican Republic

The hotel

Whichever room you decide to stay in at this iconic hotel, you’re going to feel like a rock star — guaranteed! Spacious, indulgent, decadent — those are all words that can be used to describe accommodation here, with double hydro tubs standard throughout. Feel like a superstar, however, in the Rock Star Suite — not only is it huge, it contains drum kits and authentic memorabilia, two electric guitars courtesy of Aerosmith and Paul Stanley no less! Elsewhere in this incredible resort you’ll find 11 swimming pools, there’s the Family Pool, the Isla Pool with Latin-flavoured beats, the Central Pool where everyone gathers and the Sax Pool for peace and quiet. You can also work out to your hearts content at Body Rock fitness centre or chill at Rock Spa®, undoubtedly the finest in the Caribbean complete with hydrotherapy centre, lagoons, whirlpools, steam rooms and cutting edge ice room. Whilst parents are at play, the little ones are too, at their very own kids' club featuring educational, interactive and all-out fun activities. Dining is fun at the Hard Rock too, with breakfast cocktails served at Cafetto. There’s also Italian, Mexican, Chinese and Japanese cuisine to get stuck into and bars galore with DJs, amazing views and top-shelf liquors. Not only boasting one of the biggest casinos in the Caribbean, there’s ORO Nightclub too — located inside the casino and most definitely the gem of the Caribbean!

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Honeymoon
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Beachfront location
  • Golf

Where is it

Overlooking a gorgeous stretch of white sand beach in Punta Cana. Transfer time from Punta Cana Airport: 30 minutes.

Hotel information

1,757 rooms, suites and villas. All of which are air-conditioned with ceiling fans, satellite TV, furnished balcony, telephone, WiFi Internet access, mini-bar, tea/coffee maker, safe, hairdryer, iron and board, bathrobes, slippers, board and double hydro tubs. Caribbean Suite with tropical views and 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children (aged 4-17).

All Inclusive of: all meals and branded alcoholic drinks, wine by the glass and soft drinks. All activities and entertainment unless otherwise stated.

Islander Suites are larger than the Caribbean Suites, with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children (aged 4-17).

Caribbean Sand Suites are closer to the beach, with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children (aged 4-17).

Caribbean Diamond King Suite with 1 king-size bed, DVD/CD Player, iPod Dock, espresso machine, sleeping maximum 2 adults.

Caribbean Diamond Twin Suite with 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Rock Royalty Level- Caribbean Sand Suites include all the facilities and amenities of the Caribbean Sand Suite but with the addition of tailor-made, exclusive Rock Royalty Level amenities, to include a Rock Royalty Personal Assistant (7:00am-11:00pm), VIP check-in/out, Rock Royalty private pool and beach area, ironing service (two items per person/per stay), express luggage delivery, complimentary shoe shine, nightly petit fours, aromatherapy and pillow menu, spa tub preparation, upgraded full-size Rock Spa® bath products, complimentary 25-minute couple’s massage at the Rock Spa® and complimentary beach bag (one per room/per stay). With 1 king-size bed, sleeping maximum 2 adults. 

2-Bedroom Signature Family Suite with one master bedroom with 1 king-size bed, an adjacent family room with 2 double beds and dining room, sleeping maximum 2 adults and 4 children or 4 adults and 2 children (aged 4-17).

1-Bedroom Signature Presidential Suite with expansive terrace, living area, dining room and bedroom with king-size bed, sleeping maximum 2 adults.

2-Bedroom Signature Presidential Suite with expansive terrace, living area, dining room, master bedroom with 1 king-size bed and a second bedroom with 2 double beds, sleeping maximum 6 adults or 4 adults and 2 children (aged 4-17).

Rock Star Suite with 3 bedrooms with king-size beds, a dining room, living room, full kitchen, pantry, in-room bar and Paul Stanley and Aerosmith memorabilia including electric guitars and drum set, sleeping maximum 6 adults or 2 adults and 4 children.

9 restaurants including Ciao (Italian cuisine), Ipanema (Brazillian-style restaurant), Isla (Caribbean cuisine), Los Gallos (Mexican cuisine), Pizzeto, The Market (buffet-style restaurant), Toro (steakhouse), Zen* (Chinese and Japanese cuisine, reservations required), Cafetto, Lima Deli, Rain Deli, Ice Cone. Montserrat Manor* (Japanese-Peruvian fusion concept, reservations required). 23 bars and lounges.

Regular evening entertainment including great live music, theme parties and entertaining shows. Theatre. ORO Nightclub*. Casino*.

13 swimming pools including a family pool with water slides for under 16s. Body Rock Fitness Centre. Rock Spa®*. Hard Rock Golf Club — 18-hole championship course* by Nicklaus Golf. Mini-golf*. Arcade centre*. Xtreme Centre with a 5-metre climbing wall. Hard Rock Roxity Kids Club™. The Cavern teen centre with a daily programme of activities including Music Lab, where teens can become Rockstars, DJs and even star in their own music video.

Beauty salon* including kids treatments and parlour. Complimentary WiFi in public areas only. Laundry/dry-cleaning service*. 24-hour reception. 24-hour room service.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

3 nights between 24 Dec-30 Apr. 

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (20874)
  • Very good (5282)
  • Average (2606)
  • Poor (1054)
  • Terrible (964)
Image of the Tripadvisor rating Recent Trip

Aug 22, 2019 irockweddings

Hi There. I am a travel agent and destination wedding planner. Last week I was at the Hard Rock in Punta Cana working a Destination Wedding and since I was going to have a lot of downtime between wedding events etc, I had 6 of my own friends join me on this trip. I know there has been a lot of uproar of Hard Rock in the media and I owe it to Mr.… Read more
Hi There. I am a travel agent and destination wedding planner. Last week I was at the Hard Rock in Punta Cana working a Destination Wedding and since I was going to have a lot of downtime between wedding events etc, I had 6 of my own friends join me on this trip. I know there has been a lot of uproar of Hard Rock in the media and I owe it to Mr. Rafael Chapur to write this review. This resort is absolutely stunning! The service has never failed and I have been to this particular property many many times! The guests from the wedding party, my girlfriends who tagged along with me on this trip, all enjoyed the food, drinks (even the drinks on the beach), facilities, and entertainment. A lot of people when they call me to book travel, ask; "is it safe to go to Hard Rock in Punta Cana". Having experienced this property after all the news reports, etc., I have to say its probably one of the safest resorts on the island! Each and every guest enjoyed this all-inclusive hotel to the fullest and came back alive! Read less
Image of the Tripadvisor rating Awesome stay!

Aug 22, 2019 dzepol31

My boyfriend and I loved our stay at the Hard Rock Hotel! We went for his birthday, and we had a great time. There is so much variety with food. We loved the Hibachi restaurant. The beach is beautiful, the rooms are gorgeous! Loved the food! There is already something to do. Definitely will be staying again.
Image of the Tripadvisor rating Have no fear

Aug 22, 2019 Lorraine B

My husband and I just returned from our favourite all inclusive THE HARD ROCK PUNTA CANA. We have been enjoying this resort for 10 years and this was no exception. We enjoy the restaurants, pools, beach and spa. The addition of breakfast at Zen while the Marketplace is being enhanced, soon became my favourite breakfast venue. The tostadas bar with… Read more
My husband and I just returned from our favourite all inclusive THE HARD ROCK PUNTA CANA. We have been enjoying this resort for 10 years and this was no exception. We enjoy the restaurants, pools, beach and spa. The addition of breakfast at Zen while the Marketplace is being enhanced, soon became my favourite breakfast venue. The tostadas bar with many topping items included delicious pico and guacamole. The members’ pool had amazingly friendly and prompt servers. We very much enjoyed the shows with American Idol singers that the resort had brought in for 6 weeks. Ipanema has become our favourite restaurant. It is Brazilian style and a shout out goes to Kasser, one of the waiters who treated us extremely well. Anna , from the spa, was one of the best masseuses I’ve ever had -there or anywhere else. Our butler Isais , as we refer to as our Dominican son, once again was over the top. He certainly enhances our weeks there with prompt and friendly service right down to adding special touches for my 60 th birthday. He really means more to us than just an employee of the resort. As for the negative media concerning the resort or the country in general, don’t believe it. You are very safe here and will get to known and enjoy the lovely people that the Dominican has. I would not hesitate to return tomorrow and as a matter of fact will be returning in a few short months. Ciao for now! Read less
Image of the Tripadvisor rating Week one

Aug 22, 2019 mt19702016 Cambridge, United Kingdom

A wonderful week, most staff are friendly, some staff are rude especially in the Moon Lounge & beach bar. Booking restaurants not an issue, now in our second week we’ve booked our favourites, Toro the food is amazing as are the staff, well deserving of a tip. Ciao is great, though they had run out of Parmesan cheese!!! Zen is a great evening of… Read more
A wonderful week, most staff are friendly, some staff are rude especially in the Moon Lounge & beach bar. Booking restaurants not an issue, now in our second week we’ve booked our favourites, Toro the food is amazing as are the staff, well deserving of a tip. Ciao is great, though they had run out of Parmesan cheese!!! Zen is a great evening of entertainment & skill. The resort is big but then we knew that from doing our own research before coming, 10 min walk isn’t an issue, as a family we try to beat the ‘trains’ on foot. Food by the pools is fast food as you expect, though you can go for buffet lunch in the various restaurants for healthier options. Never an issue to eat, there’s the Bistro Med & Pizzetto which are walk ins at the weekend a number of the restaurants are buffets so no booking required. We’re happy to let our teenage children do their own thing, they go to the main lobby for lunch with friends they’ve made, place feels very safe. Housekeeping is good, rooms clean & mini bar well stocked. Room location & size is perfect for a family. Weekends get extremely busy, there was an incident in one of the pools where someone let their child ‘poop’ so the pool was closed, the same family left dirty nappies under the sun beds, it soon cleared the area. Our biggest disappointment is the amount of single use plastic, the beach is gorgeous, other areas of the world this isn’t the case so please bring your own reusable cups/mugs, to help protect our oceans & marine life. Read less
Image of the Tripadvisor rating Family Vacation

Aug 21, 2019 yolycolombiana San Juan, Puerto Rico

We had a wonderful time, our concierge ISAIAS PENA was outstanding, always there for us, very impressed as I went with a big group and he was able to delivered every single time even when we asked at the last minute, thanks to him it made our vacation a lot more relaxing