Hard Rock Hotel & Casino Punta Cana

Punta Cana, Dominican Republic

The hotel

Whichever room you decide to stay in at this iconic hotel, you’re going to feel like a rock star — guaranteed! Spacious, indulgent, decadent — those are all words that can be used to describe accommodation here, with liquor dispensers and double hydro tubs standard throughout. Feel like a superstar, however, in the Rock Star Suite — not only is it huge, it contains drum kits and authentic memorabilia, two electric guitars courtesy of Aerosmith and Paul Stanley no less! Elsewhere in this incredible resort you’ll find 11 swimming pools, there’s the Family Pool, the Isla Pool with Latin-flavoured beats, the Central Pool where everyone gathers and the Sax Pool for peace and quiet. You can also work out to your hearts content at Body Rock fitness centre or chill at Rock Spa®, undoubtedly the finest in the Caribbean complete with hydrotherapy centre, lagoons, whirlpools, steam rooms and cutting edge ice room. Whilst parents are at play, the little ones are too, at their very own kids' club featuring educational, interactive and all-out fun activities. Dining is fun at the Hard Rock too, with breakfast cocktails served at Cafetto. There’s also Italian, Mexican, Chinese and Japanese cuisine to get stuck into and bars galore with DJs, amazing views and top-shelf liquors. Not only boasting one of the biggest casinos in the Caribbean, there’s ORO Nightclub too — located inside the casino and most definitely the gem of the Caribbean!

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Honeymoon
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Beachfront location
  • Golf

Where is it

Overlooking a gorgeous stretch of white sand beach in Punta Cana. Transfer time from Punta Cana Airport: 30 minutes.

Hotel information

1,757 rooms, suites and villas. All of which are air-conditioned with ceiling fans, satellite TV, furnished balcony, telephone, WiFi Internet access, liquor dispenser, mini-bar, tea/coffee maker, safe, hairdryer, iron and board, bathrobes, slippers, board and double hydro tubs. Caribbean Suite with tropical views and 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children (aged 4-17).

All Inclusive of: all meals and branded alcoholic drinks, wine by the glass and soft drinks. All activities and entertainment unless otherwise stated.

Islander Suites are larger than the Caribbean Suites, with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children (aged 4-17).

Caribbean Sand Suites are closer to the beach, with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children (aged 4-17).

Caribbean Diamond King Suite with 1 king-size bed, DVD/CD Player, iPod Dock, espresso machine, sleeping maximum 2 adults.

Caribbean Diamond Twin Suite with 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Rock Royalty Level- Caribbean Sand Suites include all the facilities and amenities of the Caribbean Sand Suite but with the addition of tailor-made, exclusive Rock Royalty Level amenities, to include a Rock Royalty Personal Assistant (7:00am-11:00pm), VIP check-in/out, Rock Royalty private pool and beach area, ironing service (two items per person/per stay), express luggage delivery, complimentary shoe shine, nightly petit fours, aromatherapy and pillow menu, spa tub preparation, upgraded full-size Rock Spa® bath products, complimentary 25-minute couple’s massage at the Rock Spa®, complimentary beach bag (one per room/per stay) and premium liquor dispenser. With 1 king-size bed, sleeping maximum 2 adults. 

2-Bedroom Signature Family Suite with one master bedroom with 1 king-size bed, an adjacent family room with 2 double beds and dining room, sleeping maximum 2 adults and 4 children or 4 adults and 2 children (aged 4-17).

1-Bedroom Signature Presidential Suite with expansive terrace, living area, dining room and bedroom with king-size bed, sleeping maximum 2 adults.

2-Bedroom Signature Presidential Suite with expansive terrace, living area, dining room, master bedroom with 1 king-size bed and a second bedroom with 2 double beds, sleeping maximum 6 adults or 4 adults and 2 children (aged 4-17).

Rock Star Suite with 3 bedrooms with king-size beds, a dining room, living room, full kitchen, pantry, in-room bar and Paul Stanley and Aerosmith memorabilia including electric guitars and drum set, sleeping maximum 6 adults or 2 adults and 4 children.

9 restaurants including Ciao (Italian cuisine), Ipanema (Brazillian-style restaurant), Isla (Caribbean cuisine), Los Gallos (Mexican cuisine), Pizzeto, The Market (buffet-style restaurant), Toro (steakhouse), Zen* (Chinese and Japanese cuisine, reservations required), Cafetto, Lima Deli, Rain Deli, Ice Cone. Montserrat Manor* (Japanese-Peruvian fusion concept, reservations required). 23 bars and lounges.

Regular evening entertainment including great live music, theme parties and entertaining shows. Theatre. ORO Nightclub*. Casino*.

13 swimming pools including a family pool with water slides for under 16s. Body Rock Fitness Centre. Rock Spa®*. Hard Rock Golf Club — 18-hole championship course* by Nicklaus Golf. Mini-golf*. Arcade centre*. Xtreme Centre with a 5-metre climbing wall. Hard Rock Roxity Kids Club™. The Cavern teen centre with a daily programme of activities including Music Lab, where teens can become Rockstars, DJs and even star in their own music video.

Beauty salon* including kids treatments and parlour. Complimentary WiFi in public areas only. Laundry/dry-cleaning service*. 24-hour reception. 24-hour room service.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

3 nights between 24 Dec-30 Apr. 

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (20592)
  • Very good (5228)
  • Average (2570)
  • Poor (1026)
  • Terrible (926)
Image of the Tripadvisor rating Another week in paradise

Jun 16, 2019 M K Washington, Pennsylvania

Spent another great week in paradise. This is our 5 th visit and each one is better than the other. Excellent service and food. Friendly associates and staff, many of whom remember our family from prior visits.
Image of the Tripadvisor rating Celebration Week

Jun 15, 2019 rosemaries179 Ststen Island New York

Myself and 3 family members just came back from the Hard Rock Punta Cana. The staff from the cab that picked us up to the check in and out. We’re fantastic. The servers in the restaurants were attentive and exceeded our expectations. Thank you to Edward at Monserrate Restaurant for making the night special. To the servers, Edwin and assistant at… Read more
Myself and 3 family members just came back from the Hard Rock Punta Cana. The staff from the cab that picked us up to the check in and out. We’re fantastic. The servers in the restaurants were attentive and exceeded our expectations. Thank you to Edward at Monserrate Restaurant for making the night special. To the servers, Edwin and assistant at Zen for a great time. The birthday cake we requested wasn’t there but they got right on it and we had it on time. We appreciated that. The Market was also perfect. The food was delicious. I have to say that I never felt unsafe and the security people were all over the resort. Was diligent though, did not leave resort or take anything I didn’t see poured before my eyes. I would go back without hesitation. Read less
Image of the Tripadvisor rating A comfortable, convenient hotel near Larnaca seafront

Jun 15, 2019 Michael C London

After a long, tiring journey what the traveller wants is a relaxing rest to start the next day of holiday. That's what you'll find at this delightful modern hotel just minutes from the Finikoudes seafront in Larnaca, Cyprus. My flight was delayed and I arrived atafter midnight but I was greeted with a smile by the night porter (I had alerted him… Read more
After a long, tiring journey what the traveller wants is a relaxing rest to start the next day of holiday. That's what you'll find at this delightful modern hotel just minutes from the Finikoudes seafront in Larnaca, Cyprus. My flight was delayed and I arrived atafter midnight but I was greeted with a smile by the night porter (I had alerted him to my late arrival) and quickly given a key card to the room I had reserved through booking.com. What greeted me on the fourth of six floors was a climate-controlled room with the most comfortable mattress and bedding I had enjoyed in years of holiday and business travelling. What's more, complimentary bottles of water were available to quench my thirst before retiring. The bathroom was immaculate, stocked with a range of toiletries and offered a choice of a bath or a shower with good water pressure. I hadn't booked breakfast but the staff offered me a delicious spread in the modern soxth-floor breakfast room for just eight euros, an offer this tired traveller couldn't refuse. Leaving on the next leg of my journey, the receptionist explained the short, simple route to the Intercity bus stop and I was all set from the morning ride to Nicosia. All in all Hotel Frangiorgio provided a restful stay in a friendly hotel which met all my needs. I hope to stay there again. Read less
Image of the Tripadvisor rating Awesome

Jun 15, 2019 RocketBoy4659New

Awesome place! This was our second visit. There were four of us on this trip for my niece’s HS graduation trip. The staff is extremely friendly and will go out of their way to point you in the right direction, make your meal or other experience perfect. Room service was exactly on time every morning. We used the spa and salon. Ate at… Read more
Awesome place! This was our second visit. There were four of us on this trip for my niece’s HS graduation trip. The staff is extremely friendly and will go out of their way to point you in the right direction, make your meal or other experience perfect. Room service was exactly on time every morning. We used the spa and salon. Ate at steak house, pizza place, Brazilian churaseria, Zen Japanese and Sushi, Italian, Market buffet, ice cream shop, Mexican, coffee bar. Saw a couple shows. Spent a bunch of time in the casino (great service and floor staff). The beaches and pools were clean and beautiful. Used the trams to get around sometimes. We booked excursions: Scape Park; Dominican Experience; a shopping trip to cigar maker, coffee, chocolate, rum, and souvenir place. Wanted to do Coco Bongo (10p-3a) but wore ourselves out and didn’t make it. Security and cleanliness were excellent. Thank you for making our second trip as great as the first. Read less
Image of the Tripadvisor rating 7 day stay son got very very sick!

Jun 15, 2019 michaelg19761 North Chicago, Illinois

We just returned from a 7 day vacation with our family of 5. While the hotel is very beautiful, there is definitely something making people very sick. On our 4th day, our youngest son came into our room and began an 8 hour vomiting and diarrhea session. He was feverish, chilling, and miserable. We took him to the resort physician who wanted us to… Read more
We just returned from a 7 day vacation with our family of 5. While the hotel is very beautiful, there is definitely something making people very sick. On our 4th day, our youngest son came into our room and began an 8 hour vomiting and diarrhea session. He was feverish, chilling, and miserable. We took him to the resort physician who wanted us to pay her $160.00 and take him to a hospital for IV fluids. No testing, no diagnosis, just $160.00 for her to say take him to another hospital that requires a $3000.00 down payment before they will begin any treatment. Needless to say, we treated him with fluids and soda crackers for the next 12 hours until it subsided. 2 days later I experienced the same sickness. I was very very disappointed in how this health issue is being handled by the resort. I would strongly recommend moving your vacation to another destination until the resorts and the government get whatever this is under control. Impact to the pocket books of these resorts is the only thing that will encourage a full investigation and force change. I foresee a large class action lawsuit in the near future. Please feel free to message me if you have any questions. Read less