Hard Rock Hotel & Casino Punta Cana

Punta Cana, Dominican Republic

The hotel

Whichever room you decide to stay in at this iconic hotel, you’re going to feel like a rock star — guaranteed! Spacious, indulgent, decadent — those are all words that can be used to describe accommodation here, with double hydro tubs standard throughout. Feel like a superstar, however, in the Rock Star Suite — not only is it huge, it contains drum kits and authentic memorabilia, two electric guitars courtesy of Aerosmith and Paul Stanley no less! Elsewhere in this incredible resort you’ll find 11 swimming pools, there’s the Family Pool, the Isla Pool with Latin-flavoured beats, the Central Pool where everyone gathers and the Sax Pool for peace and quiet. You can also work out to your hearts content at Body Rock fitness centre or chill at Rock Spa®, undoubtedly the finest in the Caribbean complete with hydrotherapy centre, lagoons, whirlpools, steam rooms and cutting edge ice room. Whilst parents are at play, the little ones are too, at their very own kids' club featuring educational, interactive and all-out fun activities. Dining is fun at the Hard Rock too, with breakfast cocktails served at Cafetto. There’s also Italian, Mexican, Chinese and Japanese cuisine to get stuck into and bars galore with DJs, amazing views and top-shelf liquors. Not only boasting one of the biggest casinos in the Caribbean, there’s ORO Nightclub too — located inside the casino and most definitely the gem of the Caribbean!

Amenities

  • Golf
  • Honeymoon
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa
  • Swimming Pool

Where is it

Overlooking a gorgeous stretch of white sand beach in Punta Cana. Transfer time from Punta Cana Airport: 30 minutes.

Hotel information

1,757 rooms, suites and villas. All of which are air-conditioned with ceiling fans, satellite TV, furnished balcony, telephone, WiFi Internet access, mini-bar, tea/coffee maker, safe, hairdryer, iron and board, bathrobes, slippers, board and double hydro tubs. Caribbean Suite with tropical views and 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children (aged 4-17).

All Inclusive of: all meals and branded alcoholic drinks, wine by the glass and soft drinks. All activities and entertainment unless otherwise stated.

Islander Suites are larger than the Caribbean Suites, with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children (aged 4-17).

Caribbean Sand Suites are closer to the beach, with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children (aged 4-17).

Caribbean Diamond King Suite with 1 king-size bed, DVD/CD Player, iPod Dock, espresso machine, sleeping maximum 2 adults.

Caribbean Diamond Twin Suite with 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Rock Royalty Level- Caribbean Sand Suites with Personal Assistant include all the facilities and amenities of the Caribbean Sand Suite but with the addition of tailor-made, exclusive Rock Royalty Level amenities, to include a Rock Royalty Personal Assistant (7:00am-11:00pm), VIP check-in/out, Rock Royalty private pool and beach area, ironing service (two items per person/per stay), express luggage delivery, complimentary shoe shine, nightly petit fours, aromatherapy and pillow menu, spa tub preparation, upgraded full-size Rock Spa® bath products, complimentary 25-minute couple’s massage at the Rock Spa® and complimentary beach bag (one per room/per stay). With 1 king-size bed, sleeping maximum 2 adults. 

1-Bedroom Signature Presidential Suite with expansive terrace, living area, dining room and bedroom with king-size bed, sleeping maximum 2 adults.

2-Bedroom Signature Presidential Suite with expansive terrace, living area, dining room, master bedroom with 1 king-size bed and a second bedroom with 2 double beds, sleeping maximum 6 adults or 4 adults and 2 children (aged 4-17).

Rock Star Suite with 3 bedrooms with king-size beds, a dining room, living room, full kitchen, pantry, in-room bar and Paul Stanley and Aerosmith memorabilia including electric guitars and drum set, sleeping maximum 6 adults or 2 adults and 4 children.

9 restaurants including Ciao (Italian cuisine), Ipanema (Brazillian-style restaurant), Isla (Caribbean cuisine), Los Gallos (Mexican cuisine), Pizzeto, The Market (buffet-style restaurant), Toro (steakhouse), Zen (Chinese and Japanese cuisine, reservations required), Cafetto, Lima Deli, Rain Deli, Ice Cone. Montserrat Manor* (Japanese-Peruvian fusion concept, reservations required). 23 bars and lounges.

Regular evening entertainment including great live music, theme parties and entertaining shows. Theatre. ORO Nightclub*. Casino*.

11 swimming pools including a family pool with water slides for under 16s. Flowrider surf simulator*. Body Rock Fitness Centre. Rock Spa®*. Hard Rock Golf Club — 18-hole championship course* by Nicklaus Golf. Mini-golf*. Arcade centre*. Xtreme Centre with a 5-metre climbing wall. Hard Rock Roxity Kids Club™. The Cavern teen centre with a daily programme of activities including Music Lab, where teens can become Rockstars, DJs and even star in their own music video. Kidz Bop Experience where kids aged 6-12 can become rock stars. Limitless Resort Credit allows you to indulge in spa treatments, beauty treatments, play unlimited rounds of golf, take tours and much more and only pay 25% service charge.

Beauty salon* including kids treatments and parlour. Complimentary WiFi throughout resort. Laundry/dry-cleaning service*. 24-hour reception. 24-hour room service.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

3 nights between 24 Dec-30 Apr. 

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (22696)
  • Very good (5541)
  • Average (2771)
  • Poor (1175)
  • Terrible (1173)
Image of the Tripadvisor rating Best birthday ever!!!!!

Oct 19, 2021 Kalli M

I rated a 5 because of 2 very special people that made my trip so nice. Joan Pilier who is a Casino Host and Enrique Vidal our Butler. From the moment we landed to the moment we left they made us feel like family of theirs. What wonderful men these 2 are. I hope that Hard Rock really knows how valuable they are. Also Dennis at the check in was so… Read more
I rated a 5 because of 2 very special people that made my trip so nice. Joan Pilier who is a Casino Host and Enrique Vidal our Butler. From the moment we landed to the moment we left they made us feel like family of theirs. What wonderful men these 2 are. I hope that Hard Rock really knows how valuable they are. Also Dennis at the check in was so kind and welcoming. Rosa the server at the pool was amazing. It was my birthday and she made me feel so special. The food was great everywhere. Room was beautiful. I will definitely return to this resort because of the people mentioned. ❤️ Read less
Image of the Tripadvisor rating Hard Rock Vacation

Oct 18, 2021 JennDBourey Schenectady, New York

This is our 5th visit to this resort and the service, food, facilities and activities are great. I love that the resort is updated on a regular basis. Every visit finds us exploring the new game rooms, restaurants and excursions. The staff is attentive and friendly. Our butler, Elvido, kept us up to date daily on activities, meal reservations,… Read more
This is our 5th visit to this resort and the service, food, facilities and activities are great. I love that the resort is updated on a regular basis. Every visit finds us exploring the new game rooms, restaurants and excursions. The staff is attentive and friendly. Our butler, Elvido, kept us up to date daily on activities, meal reservations, member only events and handled our requests wonderfully. We look forward to our next visit to our home away from home! Thank you to Elvido and all of the hard working staff! 💖 Read less
Image of the Tripadvisor rating Our personal assistant was wonderful

Oct 18, 2021 Bubba0301

Our personal assistant Anderson Marte is the reason we visit the Hard Rock Hotel in Punta Cana every year, From the time we arrive till the time we leave he is there for us every step of the way, He makes our trip so enjoyable! He makes our trip so relaxing, He is so kind and caring in every way! We have been coming to the hard Rock for the past 7… Read more
Our personal assistant Anderson Marte is the reason we visit the Hard Rock Hotel in Punta Cana every year, From the time we arrive till the time we leave he is there for us every step of the way, He makes our trip so enjoyable! He makes our trip so relaxing, He is so kind and caring in every way! We have been coming to the hard Rock for the past 7 years now. And we will be coming for as long as God is willing! If you can request your personal assistant ask for Anderson, you won't be sorry! Thank you Hard rock for employing such a great person! Read less
Image of the Tripadvisor rating Dominican First Timers

Oct 17, 2021 Coastal742123

We had a wonderful time with friends. The staff treated us like royalty. Our massage was phenomenal from Mercedes; I highly recommend her. Our team captains took care of all our needs; they were assisted by Heriberto.
Image of the Tripadvisor rating Rock Royalty Treatment

Oct 17, 2021 FrequentFlier646970

This was our first time visiting Punta Cana H.R. The resort is humungous so we didn't get to visit all 12 pools, but were very well treated on those we did. Heriberto was our concierge. He took care of booking our reservations for dinner, SPA, excursion, etc. He was always very helpful and on top of things. If you need a personal assistant at the… Read more
This was our first time visiting Punta Cana H.R. The resort is humungous so we didn't get to visit all 12 pools, but were very well treated on those we did. Heriberto was our concierge. He took care of booking our reservations for dinner, SPA, excursion, etc. He was always very helpful and on top of things. If you need a personal assistant at the resort, Heriberto will take care of you. We also enjoyed a bar tender on the Isla pool side, Wilkins. He made us want to keep coming back to that area as he was always making sure we were being served and was so helpful, yet very entertaining and even funny. The member's dinner by the beach was outstanding and the entertainment was one of a kind. The food at most of the restaurants was good, but Montserrat was tops. If you get a chance to, visit their Spa for a massage, this was by far one of the best massages my Husband and I have ever had (Karina and Juanita Evangelista). The staff was wonderful, professional and took pride in their work. The internet connection was not very good, it took forever to open or download messages, but then again, we were there to get away from the daily routine, so this was not a major problem. Although we got our results prior to our depart date, the on-site COVID testing process was not one of our best experiences there. The crew was late in starting and they were not very well organized. But again, we can blame the internet for that, because they were having trouble opening files in their computer. Will recommend this resort to other family members and friends. Read less