Sandals Inn

Montego Bay, Jamaica

The hotel

A small and intimate resort, where couples can enjoy pampering and attention. So if you fancy your favourite cocktail ready and waiting for you as you stroll up to the bar this is the place for you. The peaceful, laid-back feel adds to the romantic ambience, which is enhanced by a host of intimate spaces, both indoors and outdoors, in the lush tropical gardens, allowing you to hide away together should you so desire. When you do want to get out and about, a bus shuttle to nearby Sandals Montego Bay or Sandals Royal Caribbean Resort & Private Island allows you to make use of their facilities during the day and enjoy the entertainment or the 17 different dining options in the evening.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Wedding
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Beachfront location
  • Tennis

Where is it

Set on a small road overlooking a public beach on the east end of the 'Hip Strip' in Montego Bay, close to downtown shopping, restaurants, bars and clubs. Transfer time from Montego Bay Airport: 10 minutes (please note there is some aircraft noise).

Hotel information

52 rooms in a 3-storey building built around the pool courtyard. Carlyle Deluxe Rooms have garden views, air-conditioning, satellite TV, complimentary WiFi access, safe, clock radio, coffee/tea maker, telephone, amenity kit, iron and board, hairdryer and 1 king-size bed. This room category has no balconies. 24-hour room service for all room types. All room types sleep maximum 2 adults.

All Inclusive of: Sandals resorts are Luxury Included® from deluxe accommodation, fine dining, unlimited premium-brand drinks, transfers, tips and taxes, to a huge range of sports facilities and entertainment — it's all included!

Carlyle Premium Rooms are located on the 1st and 2nd floors, these rooms have a balcony and pool or courtyard views.

Carlyle Oceanview Grande Luxe Rooms are on the 1st floor overlooking the ocean, pool and courtyard from the balcony.

Carlyle Oceanview Penthouse Petite Suites are located on the top floor and have ocean and pool views from the balcony.

  • Complimentary honeymoon package: receive a bottle of chilled sparkling wine, a turndown service with flower petals on your bed on your first night, and fresh flowers and breakfast in bed one morning of your choice.

    To qualify for the Luxury Included® complimentary honeymoon package, all you have to do is check in online at https://www.sandals.co.uk/honeymoons/free/after booking your honeymoon. Offer valid for travel within 30-days of your wedding date. Terms and conditions apply. 

  • Free anniversary night:receive a free night in celebration of your anniversary when staying a minimum of 7 nights in a Club or Butler level category for travel between now–26 Dec ‘19.

    To qualify for the free anniversary night, all you have to do is provide proof of marriage licence online at https://www.sandals.co.uk/anniversaries/free/ within 14 days of booking. Bookings will then be adjusted to reflect the free night. Offer valid for travel within 30-days of your wedding anniversary date. Not applicable at Sandals Inn or any Over-the-Water Suites. Terms and conditions apply. 

  • Free Wedding: minimum stay 3 nights. Government and documentation fees at extra cost. Conditions apply. 

5-Star Global Gourmet™ at Sandals Resorts brings new sights, sounds and tastes to all guests at each meal — of course, all included! 3 dining options: The Bay Window Restaurant (International), The Carlyle (French cuisine intertwined with Caribbean), Nibbles (grilled snacks and hearty meals). 2 bars serving premium brand drinks. 24-hour room service for all room categories and afternoon tea on The Bay Window terrace daily. 17 additional dining options at Sandals Montego Bay and Sandals Royal Caribbean Resort & Private Island (transfers included).

Daily activities and evening entertainment including resident band with cabaret singers, karaoke and resident pianist.

Swimming pool, whirlpool. Small fitness centre, tennis, volleyball, shuffleboard, table tennis, and small spa (treatments*). All water sports, including scuba diving* (free for certified divers, fee applies to others), snorkelling, kayaks, windsurfing and water-skiing are available at neighbouring Sandals Royal Caribbean Resort & Private Island and Sandals Montego Bay (transfers included).

Exchange privileges with Sandals Royal Caribbean Resort & Private Island and Sandals Montego Bay for a choice of 16 additional dining options (transfers included). Complimentary WiFi access in all room categories and public areas with unrestricted number of connected devices.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

2 nights.

*Denotes local charge.

Please note: This resort was previously known as Sandals Carlyle.

Please note: Two people in love over 18 years only.

Dress code: Evening dress code for gentlemen states that smart trousers or jeans, long or short sleeve dress shirts (with or without collar) and dress shoes or sandals must be worn. Shorts, t-shirts, trainers, flip-flops, hats and caps are not permitted in the evening.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1129)
  • Very good (487)
  • Average (158)
  • Poor (99)
  • Terrible (72)
Image of the Tripadvisor rating Stay elsewhere

Jul 15, 2019 OnlyAnonymous

We paid a pretty penny to stay at a “Sandals Resort” and sadly the best thing about the Sandals Inn is that you get to take advantage of the amenities at Sandals Montego Bay. We will nevThe facility is dated which was something we told the manager we could deal with, what we were not willing to deal with was the ruckus in the hall from staff… Read more
We paid a pretty penny to stay at a “Sandals Resort” and sadly the best thing about the Sandals Inn is that you get to take advantage of the amenities at Sandals Montego Bay. We will nevThe facility is dated which was something we told the manager we could deal with, what we were not willing to deal with was the ruckus in the hall from staff during the day, waking up to the noise that comes along with drag racing at 4:23 in the morning, etc. She stated the one room available at the Montego Bay was above an area in which they were completing construction. The other alternatives that she offered was no better than the room we were in and she claimed that the other two resorts were booked. . She spoke with the staff and it was better for 1 night! No other follow up from her or any other manager for he balance of our stay. I would not recommend! Read less
Image of the Tripadvisor rating Great Customer Service + Terrible Hotel

Jul 15, 2019 FWHOU

The employees of Sandals are wonderful but could not make up for the deteriorating hotel and lack of beach. My first room had mold and mildew in tub, a gross green carpet and awful smell. The hotel was run dow and the "beach" was about 20 ft wide (which would be okay but it was public and very crowded). I am not sure if I can trust the Sandals… Read more
The employees of Sandals are wonderful but could not make up for the deteriorating hotel and lack of beach. My first room had mold and mildew in tub, a gross green carpet and awful smell. The hotel was run dow and the "beach" was about 20 ft wide (which would be okay but it was public and very crowded). I am not sure if I can trust the Sandals brand to use their resort again. Read less
Image of the Tripadvisor rating Final trip to the Inn

Jul 11, 2019 TomH6192 Scranton, Pennsylvania

We had another wonderful trip to the Inn. It’s a shame they will be closing this property soon. The staff there are great!!! They go well above and beyond any expectations. Fortunately we will see them again soon at other Sandals properties. We actually got a ride to the airport on our last day by the GM himself. That’s the level of service… Read more
We had another wonderful trip to the Inn. It’s a shame they will be closing this property soon. The staff there are great!!! They go well above and beyond any expectations. Fortunately we will see them again soon at other Sandals properties. We actually got a ride to the airport on our last day by the GM himself. That’s the level of service given by all his staff at the Inn. He’s sets a great lead by example ethic to his staff. Read less
Image of the Tripadvisor rating Didn't care for the Sandals Inn-Carlyle

Jul 1, 2019 Road43291213854

We were very disappointed with the Carlyle Inn at Sandals. We had no idea how old it was, little to no beach. The pictures we were sent when we signed up were all of the other two locations. Also, the help at the Carlyle with the exception of the Robierto at the bar were not very accommodating or friendly.
Image of the Tripadvisor rating Losing our second home, already missing it!

Jun 29, 2019 Kim m

First off, SHAME on Sandals for choosing to close such an amazing place that my husband and I have called our home away from home! This was our eighth stay at Sandals Inn and, again, was such a great stay. Moreover, with our choice at being able to stay at any of the Sandals resorts, we chose to use our free week with all our family and home here… Read more
First off, SHAME on Sandals for choosing to close such an amazing place that my husband and I have called our home away from home! This was our eighth stay at Sandals Inn and, again, was such a great stay. Moreover, with our choice at being able to stay at any of the Sandals resorts, we chose to use our free week with all our family and home here at the Inn. I wouldn't be able to say how many times we heard all the other guests there with us how upset they were about Sandals poor decision in closing this resort on all the people who come back time and time again to this property. We've been to nine other Sandals properties and not a single one has a returning guest wall with pictures of each couple; a wall of family. THAT IS WHAT THE SANDALS INN IS ALL ABOUT! I do hope that part of the decision of Sandals choosing to close this property does not have to do with all those people that come here, WITHOUT RESEARCHING THEIR VACATION, and write terrible reviews before giving this property and amazing staff with it a chance to show why it has such a high returning guestsrate! That's their lost, because my husband and I, along with countless other couples, have had the absolute privilege in enjoying the Sandals Inn. For this current stay I would like to start off by recognizing Obrian who welcomed us when we arrived, the speedy check in process, and escorting us to our lovely room! To all the staff at the front desk, including Patrick and Trisel thankyou for all your help! At the Bay Window it was a pleasure being helped by Dane, Kimberly, Kristol, Dominque and Dana-rae. The service along with the food was amazing! Floyd, Romario, Lamar, and Christopher at the bar always ensured we were good!! You all have a special place in our hearts. Christopher and Hakeem and the Nibbles grill were ready every night we went over for a midnight snack. We did not get a chance to meet our house keepers but the room was always nicely presented for us! Thank you! Makey, thanks for your hard work at keeping the property clean and looking good. To the groundskeepers, thank you for always taking care of the property. Donovan, although you were able to sneak out of our sad goodbye, we just want to say thank you for always putting a smile on our face and welcoming us home. Doreen, we will greatly miss our lunches together! It is always a pleasure being able to sit down and catch up while enjoying an AMAZING meal!! To all others I missed, our frequent stays would not have been possible without your hard work!! We will always remember the GREAT times we enjoyed at the Inn and never forget the memories we made with you all! Until we meet again! One love! Kim and Kyle Miller Read less