Sunscape Splash Montego Bay

Montego Bay, Jamaica

The hotel

A large resort on its own private peninsula with over 1,800 ft of white sand beach, the Sunscape Splash Montego Bay has a fantastic range of activities available for everyone to enjoy on an Unlimited-Fun® getaway. Families will particularly appreciate The Explorer's Club, for kids aged 3-12 years, and the Core Zone Teens Club with pool tables, video games and a host of activities. Both facilities are located in the Pirates’ Paradise Waterpark with two giant slides, Blackbeard’s Lazy River and a Pirates ship! While the kids are enjoying themselves, you can sneak off to the spa for a relaxing treatment. Remember though, you are not just limited to the extensive list of on-site activities, as the Sunscape Montego Bay Jamaica is ideally located within reach of several local points of interest including Dunn's River Falls and five unique golf courses for the golfing enthusiasts amongst you. With five restaurants to choose from you can savour a variety of international cuisine and come dark, venture to one of five bars and kick back in true Jamaican style, while listening to some authentic live music, sipping on a refreshing cocktail — perfect! Whatsmore, Sun Club Guests have access to two additional restaurants and bars, so treat yourself to an upgraded package for exclusive benefits and tuck into breakfast at the Terrace Restaurant or for dinner, feast upon some Italian cuisine at Da Mario.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Wedding
  • Families
  • Honeymoon
  • Kids Club
  • Teen Club
  • Children’s Playground
  • Children's Pool
  • Room Service
  • Safety Deposit Box

Where is it

Located within the Montego Bay Marine Park, Jamaica's first and fully underwater national park with protected swimming areas and superb snorkeling. Montego Bay's "Hip Strip" with shops, restaurants and bars is just a 10-minute drive away. Transfer time from Montego Bay Airport: 15 minutes.

Hotel information

308 rooms and suites. All with private patio or balcony, air-conditioning, individual climate control, cable TV, safe, coffee/tea maker, mini-bar (soft drinks, juice, bottled water and beer refreshed upon request), telephone, complimentary toiletries, hairdryer and iron and board. Deluxe Room located in the Sunrise and Sunset Towers, with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults and 1 child, or 2 adults and 2 children.

All Inclusive of: Unlimited-Fun® inclusions consist of spacious guest rooms and suites with private balcony or terrace. Family-friendly accommodations including connecting rooms and in-room kid’s amenities. Family check-in experience including red carpet stairs, a welcome treat and resort passports for kids. 24-hour access to food and beverage options including kid-friendly menu options. A variety of buffet and à la carte restaurants without reservations required. Bars and lounges serving international and domestic brand beverages and wine by the glass. Unlimited fruit juices, soft drinks and snacks. In-room mini-bar with soft drinks, juice, bottled water and beer. Endless daily land and water activities for all ages. Live music and local entertainment. Explorer’s Club for Kids and Core Zone Teens Club. No wristbands required.

Deluxe Bayview Rooms with views of the Montego Bay city vistas and cruise pier. Located in Sunrise and Sunset Towers with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Deluxe Ocean View Rooms offer views of the Caribbean Sea and Montego Bay Marine Park. With 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children. Located in Sunrise and Sunset Towers.

Deluxe Ocean Front Rooms have beautiful views of the Caribbean Sea with a beach facing balcony to catch the evening sunsets. With either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children. Located in Sunrise and Sunset Towers.

Sun Club 1-Bedroom Suite Ocean Front Rooms are ideal for families or groups of friends as they offer more space and stunning ocean views from the oversized balcony. There is ample closet space, dresser, two 50" flat screen TVs, upgraded bathroom with whirlpool and shower, a 4-poster king-size bed in the master bedroom and a separate living area with a sofa bed, sleeping maximum 3 adults and 1 child, or 2 adults and 2 children. Located in the Sunrise or Sunset Towers.

Sun Club guests receive the following additional services and amenities:

  • Personalised check-in and check-out with concierge service
  • Preferential status and amenities
  • Private Sun Club Lounge
  • Two restaurants and two bars exclusively for Sun Club guests
  • Mini-bar service refreshed daily and upgraded bath amenities
  • Complimentary WiFi access in Sun Club Lounge
  • Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
  • Cartoons available in room
  • Milk, cookies and other special treats
  • Room service from 7:00am-11:00pm
  • Jamaican cooking lessons
  • Exclusive Virgin Holidays benefits

    - Express check-in

    - Bottle of rum in room upon arrival

    - Receive $200 resort coupons per stay (terms and conditions apply)

  • Kids stay and eat free: 1st child (3-12 years) stays and eats free when sharing a room with one or two adults, for travel completed between 2 Jan–12 Apr '19, 23 Apr–5 Jul '19 and 31 Aug–22 Dec '19. 

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable. 

  • Booking Bonus: Book by 29 Feb '20 to receive up to 30% off the accommodation cost between 1 May–31 Oct '20.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

  • Booking Bonus: Book by 31 Jul '20 to receive up to 30% off the accommodation cost between 1 Nov–31 Dec '20.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

  • Kids Stay and Eat Free: 1st child (3-12 years) stays and eats free when sharing a room with one or two adults, for travel completed between 2 Jan–3 Apr '20, 14 Apr-10 Jul '20 and 22 Aug-23 Dec '20.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable. 

  • Booking bonus: book by 15 Dec '19 and save up to 32% off the accommodation cost for travel between 1 Nov-31 Dec '19.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

Why is this a Virgin Holidays Favourite?

Ideal family friendly resort with endless daily activities

Pirate's Paradise Waterpark will keep the whole family entertained

Children will love the Explorer's club

Exclusive Virgin Holidays benefits:

  • Express check-in
  • Bottle of rum in room on arrival
  • Receive $200 resort coupons per stay (terms and conditions apply)

6 restaurants (no reservations needed): Windows (open-air restaurant serving buffet breakfast, lunch and dinner), Portofino (authentic Italian cuisine), Gohan (Pan-Asian delicacies), Seaside Grill (open for dinner only), Barefoot Grill (serving lunch and late night bites 10:00pm–6:00am), Da Mario (Italian cuisine, open for dinner, exclusive for Sun Club guests) and Coco Cafe (coffees, teas, pastries and deli snacks. Open 24-hours). There are a further 2 restaurants available to Sun Club guests only, Terrace Restaurant (International favourites and a touch of Jamaican cuisine, serving breakfast, lunch and dinner) and Da Mario (dinner only, Mediterranean cuisine served à la carte in a Trattoria-like setting). 5 bars: Starlight, Manatees, Barracuda, Sugar Reef and Rendezvous. 2 further bars available for Sun Club guests only, Oasis Lobby Bar and The Terrace Bar. Restaurant hours and availability are subject to change. Restaurants open on a rotation basis, subject to change.

Live music and local entertainment. Music lounge. Movies on the beach.

5 swimming pools: 1 main pool with a swim-up bar, an activities pool, a quiet pool and a children's pool. Pirate’s Paradise Waterpark, featuring a full-size pirate ship and fort, a 40-foot pirate's plank bridge, a lazy river and a pair of 250-foot waterslides. Sunscape Spa*. Fully equipped fitness centre. Water sports include windsurfing, kayaks, snorkelling and scuba-diving*. Motorised water sports* can be found locally. Beach volleyball. 2 tennis courts. Horseshoes, bean bag toss, bocce ball and board games. Movies on the beach, dance and patois lessons. Local golf courses*. Explorer's Club for children age 3-12 years (open daily 8:00am-9:00pm), Core Zone Teens' Club for children age 13-17 years (10:00am-10:00pm). Multi-functional playing area.

Concierge service and 24-hour front desk service. Tours and transportation desk*. In-room babysitting*. Airport transportation*. Laundry/dry-cleaning services*. Car rental*. Gift shop and Pirate's gift shop. Complimentary WiFi access is available in the lobby area. Wheelchair rental*.

Good general access for guests who are able to walk short distances and can manage up to six steps. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Evening dress code: trainers/tennis shoes or dress sandals, dress shirts with short sleeves or collared shirts. No sleeveless shirts or flip-flops. Long pants required for men.

Please note: complimentary WiFi access is available in the lobby area. Additional costs apply elsewhere.

Please note: cots and Rollaway beds are available on request at an additional cost.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
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Traveller rating

  • Excellent (2555)
  • Very good (2802)
  • Average (1277)
  • Poor (609)
  • Terrible (498)
Image of the Tripadvisor rating Very nice young bartender in the lobby bar....ALEX

Nov 19, 2019 Mark P Buffalo

My wife and I stayed for one night and no, the resort isn't anything close to top notch, but for the price $130, you can get a ocean front room, which I'd take any day. We had a nice meal for dinner and then sat and chatted with Alex at the lobby bar. Such a nice young man.
Image of the Tripadvisor rating Polite staff,excellent hotel

Nov 18, 2019 Norma R Croydon, United Kingdom

First trip back to Jamaica for over 20 years and what a welcome home! This was also the first trip for 2 of my children aged 20 & 22.Hotel was pleasant, clean and there was always something to do. Whether it was swimming, kayaking or just chilling by the sea, it was a joy to be there. Always a good choice of food and loved the fact there was… Read more
First trip back to Jamaica for over 20 years and what a welcome home! This was also the first trip for 2 of my children aged 20 & 22.Hotel was pleasant, clean and there was always something to do. Whether it was swimming, kayaking or just chilling by the sea, it was a joy to be there. Always a good choice of food and loved the fact there was always a wide of choice traditional Jamaican cuisine and ice cold water was offered with every meal. I do have a few tiny criticisms.The Ultimate Vacation Club team who were very personable but persistant and not entirely honest about the fact it is actually a sales pitch. Realise this maybe beyond Sunscapes control but pointing it out anyway. We were in building 5 on the 5th floor and for the entire time of our 14 night stay only one of the 2 lifts were working. We were told this hadn't been working for some time. Whilst most of the time we walked down, we didn't always walk up. Sometimes we waited up to 10 minutes.The day we left, we waited for 20 minutes. Another 2 people on our floor who were also checking out waited 30 minutes. We ended up carrying some of our cases downstairs. Final tiny criticism is the housekeeping was done very late on some days. Maybe because there was only one housekeeper per floor and checking out rooms got priority. Apart from those tiny things, we had a fantastic holiday. Special mention to Rolando on Reception, Fiendo from the Cafe and Leroy and Camille from the restaurant. Would definitely stay here again. Read less
Image of the Tripadvisor rating The Kids Won't Stop Talking About This Place!!!

Nov 17, 2019 mreynolds422

We stayed at Sunscape Splash for 5 nights, and it was one of the best family vacations we've been on! The staff was very accommodating and willing to help us in any way they could. The restaurants were good. We especially liked the restaurants at the Cove. The Activities Team were the BEST! Cyril, Martin, and Kadine have literally become… Read more
We stayed at Sunscape Splash for 5 nights, and it was one of the best family vacations we've been on! The staff was very accommodating and willing to help us in any way they could. The restaurants were good. We especially liked the restaurants at the Cove. The Activities Team were the BEST! Cyril, Martin, and Kadine have literally become part of the family! They were so kind and considerate to my 3 kids, spoiling them and playing with them like they were their own brothers and sister! They made the vacation so fun for all of us, and before we even left the airport, my kids were planning our next visit! My husband and children snorkeled every morning. Otis was great! He was super friendly. When he led the group, he made it a point to show us specific sea life and educated my children on coral and fish. I highly recommend Sunscape Splash. Read less
Image of the Tripadvisor rating Family vacation

Nov 17, 2019 rossr600 Manahawkin, New Jersey

Second time visiting Resort, and another great trip. After small mishap with room not having a working shower the entertainment team reminded us why we came to Jamaica in the first place, to relax and enjoy. Cyril and Martin and KK were excellent. Went snokling every morning with my kids and the team was great. Shout out to Otis, for educating… Read more
Second time visiting Resort, and another great trip. After small mishap with room not having a working shower the entertainment team reminded us why we came to Jamaica in the first place, to relax and enjoy. Cyril and Martin and KK were excellent. Went snokling every morning with my kids and the team was great. Shout out to Otis, for educating us and looking for the infamous puffer fish! If your looking for a great vacation and the right price point, this is it. Read less
Image of the Tripadvisor rating B-Day celebration

Nov 17, 2019 cianna123

The resort was absoutely beautiful! FRONT DESK: BRANDON has outstanding customer service. ROOMS: no towels, rooms need to be cleaned better, housekeepers need to be more professional and not give attitude, Workers around the resort LOVELY TEDDY, RUDDINE, SHELDON LOVE THEM!!! BEACH very well kept. OVERALL I had a wonderful time and there's a… Read more
The resort was absoutely beautiful! FRONT DESK: BRANDON has outstanding customer service. ROOMS: no towels, rooms need to be cleaned better, housekeepers need to be more professional and not give attitude, Workers around the resort LOVELY TEDDY, RUDDINE, SHELDON LOVE THEM!!! BEACH very well kept. OVERALL I had a wonderful time and there's a lot of wonderful staff, I didn't get names, but was very PLEASANT! I would return again with a few adjustments. Read less