Sunscape Splash Montego Bay

Montego Bay, Jamaica

The hotel

A large resort on its own private peninsula with over 1,800 ft of white sand beach, the Sunscape Splash Montego Bay has a fantastic range of activities available for everyone to enjoy on an Unlimited-Fun® getaway. Families will particularly appreciate The Explorer's Club, for kids aged 3-12 years, and the Core Zone Teens Club with pool tables, video games and a host of activities. Both facilities are located in the Pirates’ Paradise Waterpark with two giant slides, Blackbeard’s Lazy River and a Pirates ship! While the kids are enjoying themselves, you can sneak off to the spa for a relaxing treatment. Remember though, you are not just limited to the extensive list of on-site activities, as the Sunscape Montego Bay Jamaica is ideally located within reach of several local points of interest including Dunn's River Falls and five unique golf courses for the golfing enthusiasts amongst you. With six restaurants to choose from you can savour a variety of international cuisine and come dark, venture to one of five bars and kick back in true Jamaican style, while listening to some authentic live music, sipping on a refreshing cocktail — perfect! Whatsmore, Sun Club Guests have access to two additional restaurants and bars, so treat yourself to an upgraded package for exclusive benefits and tuck into breakfast at the Terrace Restaurant or for dinner, feast upon some Italian cuisine at Da Mario.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Wedding
  • Families
  • Honeymoon
  • Kids Club
  • Teen Club
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment
  • Fitness Centre/Gym

Where is it

Located within the Montego Bay Marine Park, Jamaica's first and fully underwater national park with protected swimming areas and superb snorkeling. Montego Bay's "Hip Strip" with shops, restaurants and bars is just a 10-minute drive away. Transfer time from Montego Bay Airport: 15 minutes.

Hotel information

308 rooms and suites. All with private patio or balcony, air-conditioning, individual climate control, cable TV, safe, coffee/tea maker, mini-bar (soft drinks, juice, bottled water and beer refreshed upon request), telephone, complimentary toiletries, hairdryer and iron and board. Deluxe Room located in the Sunrise and Sunset Towers, with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults and 1 child, or 2 adults and 2 children.

All Inclusive of: Unlimited-Fun® inclusions consist of spacious guest rooms and suites with private balcony or terrace. Family-friendly accommodations including connecting rooms and in-room kid’s amenities. Family check-in experience including red carpet stairs, a welcome treat and resort passports for kids. 24-hour access to food and beverage options including kid-friendly menu options. A variety of buffet and à la carte restaurants without reservations required. Bars and lounges serving international and domestic brand beverages and wine by the glass. Unlimited fruit juices, soft drinks and snacks. In-room mini-bar with soft drinks, juice, bottled water and beer. Endless daily land and water activities for all ages. Live music and local entertainment. Explorer’s Club for Kids and Core Zone Teens Club. No wristbands required.

Deluxe Bayview Rooms with views of the Montego Bay city vistas and cruise pier. Located in Sunrise and Sunset Towers with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Deluxe Ocean View Rooms offer views of the Caribbean Sea and Montego Bay Marine Park. With 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children. Located in Sunrise and Sunset Towers.

Deluxe Ocean Front Rooms have beautiful views of the Caribbean Sea with a beach facing balcony to catch the evening sunsets. With either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children. Located in Sunrise and Sunset Towers.

Sun Club 1-Bedroom Suite Ocean Front Rooms are ideal for families or groups of friends as they offer more space and stunning ocean views from the oversized balcony. There is ample closet space, dresser, two 50" flat screen TVs, upgraded bathroom with whirlpool and shower, a 4-poster king-size bed in the master bedroom and a separate living area with a sofa bed, sleeping maximum 3 adults and 1 child, or 2 adults and 2 children. Located in the Sunrise or Sunset Towers.

Sun Club guests receive the following additional services and amenities:

  • Personalised check-in and check-out with concierge service
  • Preferential status and amenities
  • Private Sun Club Lounge
  • Two restaurants and two bars exclusively for Sun Club guests
  • Mini-bar service refreshed daily and upgraded bath amenities
  • Complimentary WiFi access in Sun Club Lounge
  • Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
  • Cartoons available in room
  • Milk, cookies and other special treats
  • Room service from 7:00am-11:00pm
  • Jamaican cooking lessons
  • Booking Bonus: Book by 31 Jul '20 to receive up to 30% off the accommodation cost between 1 Nov–31 Dec '20.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

  • Kids Stay and Eat Free: 1st child (3-12 years) stays and eats free when sharing a room with one or two adults, for travel completed between 2 Jan–3 Apr '20, 14 Apr-10 Jul '20 and 22 Aug-23 Dec '20.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable. 

Why is this a Virgin Holidays Favourite?

Ideal family friendly resort with endless daily activities

Pirate's Paradise Waterpark will keep the whole family entertained

Children will love the Explorer's club

Exclusive Virgin Holidays benefits:

  • Express check-in
  • Bottle of rum in room on arrival
  • Receive $200 resort coupons per stay (terms and conditions apply)

6 restaurants (no reservations needed): Windows (open-air restaurant serving buffet breakfast, lunch and dinner), Portofino (authentic Italian cuisine), Gohan (Pan-Asian delicacies), Seaside Grill (open for dinner only), Barefoot Grill (serving lunch and late night bites 10:00pm–6:00am), Da Mario (Italian cuisine, open for dinner, exclusive for Sun Club guests) and Coco Cafe (coffees, teas, pastries and deli snacks. Open 24-hours). There are a further 2 restaurants available to Sun Club guests only, Terrace Restaurant (International favourites and a touch of Jamaican cuisine, serving breakfast, lunch and dinner) and Da Mario (dinner only, Mediterranean cuisine served à la carte in a Trattoria-like setting). 5 bars: Starlight, Manatees, Barracuda, Sugar Reef and Rendezvous. 2 further bars available for Sun Club guests only, Oasis Lobby Bar and The Terrace Bar. Restaurant hours and availability are subject to change. Restaurants open on a rotation basis, subject to change.

Live music and local entertainment. Music lounge. Movies on the beach.

5 swimming pools: 1 main pool with a swim-up bar, an activities pool, a quiet pool and a children's pool. Pirate’s Paradise Waterpark, featuring a full-size pirate ship and fort, a 40-foot pirate's plank bridge, a lazy river and a pair of 250-foot waterslides. Sunscape Spa*. Fully equipped fitness centre. Water sports include windsurfing, kayaks, snorkelling and scuba-diving*. Motorised water sports* can be found locally. Beach volleyball. 2 tennis courts. Horseshoes, bean bag toss, bocce ball and board games. Movies on the beach, dance and patois lessons. Local golf courses*. Explorer's Club for children age 3-12 years (open daily 8:00am-9:00pm), Core Zone Teens' Club for children age 13-17 years (10:00am-10:00pm). Multi-functional playing area.

Concierge service and 24-hour front desk service. Tours and transportation desk*. In-room babysitting*. Airport transportation*. Laundry/dry-cleaning services*. Car rental*. Gift shop and Pirate's gift shop. Complimentary WiFi access is available in the lobby area. Wheelchair rental*.

Good general access for guests who are able to walk short distances and can manage up to six steps. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Evening dress code: trainers/tennis shoes or dress sandals, dress shirts with short sleeves or collared shirts. No sleeveless shirts or flip-flops. Long pants required for men.

Please note: complimentary WiFi access is available in the lobby area. Additional costs apply elsewhere.

Please note: cots and Rollaway beds are available on request at an additional cost.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2599)
  • Very good (2844)
  • Average (1322)
  • Poor (627)
  • Terrible (539)
Image of the Tripadvisor rating Odane

May 30, 2020 aurorao503

We still remember this wonderful server. We had an amazing experience and it was not limited to the customer service we received, though it felt like a home away from home due to this wonderful person. I hope everyone receives the same level of care as we did on our family vacation.
Image of the Tripadvisor rating Okay Resort 3 Star

Apr 11, 2020 ChristineL3006

Booked through Apple vacations on a square deal. We were guaranteed a 5 Apple hotel in Montego Bay. We were given sunscape splash. On arrival we checked in and then we were immediately sat down and were talked to about a timeshare, the last thing we wanted to hear about right after we arrived. The rooms were descent, the mini fridge had a few… Read more
Booked through Apple vacations on a square deal. We were guaranteed a 5 Apple hotel in Montego Bay. We were given sunscape splash. On arrival we checked in and then we were immediately sat down and were talked to about a timeshare, the last thing we wanted to hear about right after we arrived. The rooms were descent, the mini fridge had a few bottles of soda, a few cans of beer, and a few small water bottles. The pools were nice. The food was okay, nothing too tasty. The waiter were kind for the most part. The bar drinks were just okay. The pina coladas or frozen daquari drinks consisted of the bartender pouring alcohol and the slush mix into a cup and it was not even mixed. After our first dinner and drink experience, we realized this was not truly a 5 Apple resort. We asked to be transferred to one of the Riu hotels, which we have been to before and loved. Their apple reps at the resort were the worst. They said they could email apple and see what can be done, we even understood and were okay work paying the upcharge fee. After Is checking back for 3 days the apple reps said they haven't heard back and seemed to care less. We then found out that for a fee we could be Sunclub members, which included a few special restraunts And a bar. The manager Gave us access to those places and after our experiences there we realized that was how the sunscape splash got its 5 apple rating. The food was much better and the frozen drinks were made properly. I would still only give this place a 4 apple rating compared to other 5 apple places we have been to. The entertainment staff was okay. Not the best. The foam party was fun and the magic and Acrobat shows were amazing. Overall, we probably would not go back to this hotel, especially for the amount of money we paid. We have spent less and have gotten much better numerous times on our all inclusives. Read less
Image of the Tripadvisor rating Best Trip Ever

Apr 9, 2020 damonh938 Baltimore, Maryland

Sunscape Splash was BEAUTIFUL !!! Food was GREAT, yes restaurants weren't open all night, but they never claimed to be....not on the website & hours are posted when there. Party Bus to Margaritaville was Awesome, Pool Party was Ridiculous....Old Skool Reggae from Past to Present. Excursions were the Best, Horseback Riding in the Caribbean was an… Read more
Sunscape Splash was BEAUTIFUL !!! Food was GREAT, yes restaurants weren't open all night, but they never claimed to be....not on the website & hours are posted when there. Party Bus to Margaritaville was Awesome, Pool Party was Ridiculous....Old Skool Reggae from Past to Present. Excursions were the Best, Horseback Riding in the Caribbean was an Experience....the excursions are cheaper if you purchase before you get there, so planning is a necessity !! Waddy in the Lobby Bar & his Fire Show should be on TV !!! Read less
Image of the Tripadvisor rating Nightmare at Sunscape

Apr 7, 2020 264atiyal

This was the direst resort I have ever seen in my life. Trip from hell. Staff were nasty and kept asking for tips. Food was old and dry. rooms dirty. No pool towels available. Pool lounge chairs had mold on them. The food was not edible I had to have food delivered daily for me and the kids to eat. Aracade been closed for years. Lazy… Read more
This was the direst resort I have ever seen in my life. Trip from hell. Staff were nasty and kept asking for tips. Food was old and dry. rooms dirty. No pool towels available. Pool lounge chairs had mold on them. The food was not edible I had to have food delivered daily for me and the kids to eat. Aracade been closed for years. Lazy river only has 2 tubes for use. pools close daily at 6pm before the sun goes down. Beach is dirty no clean sand area for little ones to play. No games available. No basketballs to rent. Ice cream machine shuts down daily at 7pm. No food available at resort 24 hours of the day. Only nice people were the Amstar reps selling you overpriced adventures. A huge waste of a Christmas gift to my kids. I would not stay here if it was free. Read less
Image of the Tripadvisor rating Waiting for UVC Response

Apr 6, 2020 donalevinsohn

The first night our daughter's room was flooded by a burst water pipe in a room above. The next day, in the afternoon, the hotel moved them to another room. We are waiting for UVC to issue the credits