Secrets Capri Riviera Cancun

Riviera Cancun, Mexico

Hotel rating
Trip advisor rating: 4.5 Based on 11644 reviews

The hotel

Designed in the style of a Mexican hacienda, this striking adult-only hotel which offers all a concierge-style experience and Preferred Club status, sits on a long, white sand Caribbean beach, where waiters will bring refreshments to you at your lounger. At the centre of the resort is a huge freeform swimming pool with a swim-up bar, and the fabulous Secrets Spa by Pevonia® offering a sublime atmosphere for complete rejuvenation, so there's no excuse for not relaxing! If you are looking for a little activity, there are lots of things to do on land and sea during the day and upgraded artistic performances and theme parties available during the night. The rooms have tropical hardwood furniture, fine fabrics and marble floors and every floor of the hotel has its own personal concierge, so rest assured, your stay will be most luxurious. Also, guests have the opportunity to elevate their luxurious experience even further through a wide array of intimate events. Enjoy private dinners at romantic nooks around the property, personalised tasting menus with wine or mezcal pairing, privileged seating during themed nights and dinner-shows and much more!

Amenities

  • Bar
  • Spa
  • Windsurfing
  • Sailing
  • Scuba Diving
  • Golf
  • Tennis
  • Volley Ball
  • Restaurant
  • Snorkelling
  • Wedding
  • Evening Entertainment

Where is it

On a white sand beach, 15 minutes drive from Playa del Carmen. Transfer time from Cancun Airport: 35 minutes.

Hotel information

291 rooms and suites on 5 floors in 1 building with lifts. All with patio/balcony, air-conditioning, satellite TV, CD/DVD player, direct dial telephone, WiFi access with Unlimited Connectivity, safe, stocked mini-bar, full marble bathrooms with whirlpool bath and separate shower, double vanities equipped with telephone and sound speaker, bathrobes and slippers, coffee/tea maker, hair dryer and steam wand. Also, select choice times for daily suite make-up. 

Secrets Capri is an All Preferred Club Resort. This elite, concierge-style resort provides guests with world-class amenities, personalised services and an exceptional holiday experience.

Preferred status and amenities:

  • Preferred Club rooms and suites in premium locations 
  • Concierge services 
  • Daily Continental breakfast service 
  • Afternoon hot and cold hors d’oeuvres 
  • Exquisite desserts and fine liquors 
  • Complimentary newspaper in suite every day (English or Spanish) 
  • Complimentary WiFi access in room or suite 
  • Complimentary computer access 
  • Upgraded mini-bar service 
  • Upgraded bath amenities

Preferred Club Deluxe Tropical View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

All Inclusive of: Unlimited-Luxury® includes all à la carte and buffet meals, unlimited premium domestic and International drinks by the glass and snacks. Stocked mini-bar includes water, soft drinks and beer. Concierge service. Welcome bottle of sparkling wine and fruit plate, pool and beach waiter service. 24-hour room service. WiFi. Activities above unless otherwise stated. No wristbands required.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Secrets, Breathless, Dreams, Sunscape and Now Resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply). 

Preferred Club Junior Suite Tropical View Rooms are more spacious and have a separate seating area, sleeping maximum 3 adults. 

Preferred Club Deluxe Ocean View Rooms with magnificent views of the Caribbean Sea, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean View are more spacious with views across the sea, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean Front sleeps maximum 2 adults.

Preferred Club 1-Bedroom Honeymoon Suite Tropical View, sleeping maximum 2 adults.

Preferred Club 1-Bedroom Honeymoon Suite Ocean Front with 1 king-size bed, sleeping maximum 2 adults.

  • Free Weddings: conditions apply. More information can be found here

6 reservation-free à la carte restaurants: Himitsu (specialising in a fusion of a la carte Pan-Asian and Hibachi delicacies), Oceana (seafood), Portofino (Italian), La Riviera (International Buffet), Seaside Grill (Caribbean steakhouse and snacks) and Cactus Club Ceviche & Taco Bar (located beachside serving varieties of ceviche as well as fish and shrimp tacos). Coco Cafe (premium coffee, tea and pastries throughout the day and late night bites, open 24-hours). 4 Bars: Rendezvous lobby bar, Manatees swim-up bar, Desires lounge bar (dancing to live music) and Sugar Reef beach bar with waiter service. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighboring Secrets, Breathless, Dreams, Sunscape and Now Resorts (Terms and Conditions apply). Special dietary needs can be accommodated to suit every lifestyle, with health-conscious menu items at each dining venue, and the professional advice of an on-site nutrition specialist.

Regular daytime and evening entertainment such as movies under the stars, theme dinner shows, casino nights, live music and nightly shows. Bingo. Weekly chef's pastry night with live preparations and a unique display of sweet treats. Local art gallery hosted in the lobby every Thursday.

Enormous swimming pool and whirlpool. Secrets Spa by Pevonia®* with more than 30 treatments available and in-room massages available. Kayaks, snorkelling, paddle boarding, sailing, water aerobics, fitness centre, yoga, pilates, classes including dance, Spanish, massage and cooking. Jogging, billiards, beach volleyball, tennis. Pool scuba demonstrations. Dive courses*. Archery, Library, Tequila tastings and much more. Complimentary green fees at a nearby golf course (golf cart rental* mandatory, transportation not included, terms and conditions apply, subject to change).

24-hour room service. Gallery of shops. Beauty Salon*. Medical facilities*. Tours desk*, car rental*. Laundry services*. Personal concierge on each floor. Download the hotel’s “Unlimited Connectivity” App which enables free local calls, room-to-room calls, access to daily activities, restaurant menus and schedules, hotel maps and local attraction info.

Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

4 nights between 23 Dec–31 Dec '18.

*Denotes local charge.

Please note: This property is for people aged 18 years and over.

Dress code: Gentlemen require long trousers and collared shirts for dinner. 

Please note: No reservations required in any of the restaurants.

Trip advisor rating: 4.5 Based on 11644 reviews

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (7618)
  • Very good (2671)
  • Average (835)
  • Poor (325)
  • Terrible (195)
Image of the Tripadvisor rating Great week at Secrets Capri

Feb 22, 2019 312shar Oak Bluffs, Massachusetts

Staff was so friendly and helpful. Loved the new and improved larger beach!! Twice the size of 2 yrs. ago. The grounds were so well kept. And the food amazing in all venues. Loved the activities at the pool and aerobics class.
Image of the Tripadvisor rating Great hotel!

Feb 22, 2019 Global00601570162 Roseville, Minnesota

Great hotel, except if you like to read in bed, bring your own lamp or light! Food was great & great variety! Our room was very quiet at all times!! The decor was very appealing, not all white like some hotels. More of a Mexican feel.
Image of the Tripadvisor rating No Happy

Feb 22, 2019 395mikkif

The only reason I did not give this a 2 was because the staff was awesome and of course the food is very good too. The building is falling apart and needs lots of repair. We upgraded to an ocean front room and when it rained we had water dripping from the ceiling and right outside our door was a puddle with bucket and rags trying to capture the… Read more
The only reason I did not give this a 2 was because the staff was awesome and of course the food is very good too. The building is falling apart and needs lots of repair. We upgraded to an ocean front room and when it rained we had water dripping from the ceiling and right outside our door was a puddle with bucket and rags trying to capture the water. Read less
Image of the Tripadvisor rating Hospitality

Feb 22, 2019 Roam56054365712 Lake Orion, Michigan

The friendliness of the resort staff was excellent. They were very helpful and always smiling and cheerful. The pop up classes were fun like the Spanish class and the pool side yoga class. We also enjoyed the Valentines dinner show was a very nice touch to celebrate as a couple. … Read more
The friendliness of the resort staff was excellent. They were very helpful and always smiling and cheerful. The pop up classes were fun like the Spanish class and the pool side yoga class. We also enjoyed the Valentines dinner show was a very nice touch to celebrate as a couple. Read less
Image of the Tripadvisor rating Beautiful but won’t go back

Feb 21, 2019 Passport62002755400

Very pretty but even though it’s “all inclusive” it was obvious everyone was wanting to be tipped. They didn’t carry any of my bfs fave liquors. And I don’t like the constant trying to be upsold. $160 for a Valentines dinner. And it wasn’t even good. The show was just mediocre as well. Everything was overpriced. They tell you 20 min to get to the… Read more
Very pretty but even though it’s “all inclusive” it was obvious everyone was wanting to be tipped. They didn’t carry any of my bfs fave liquors. And I don’t like the constant trying to be upsold. $160 for a Valentines dinner. And it wasn’t even good. The show was just mediocre as well. Everything was overpriced. They tell you 20 min to get to the excursion but it really took an hour. I kept getting bit by sand fleas and was forced to pay $20 for some itch cream in gift shop. Massages were just ok- the room was FREEZING. And they sell the massages for different prices to different people. Our room concierge person didn’t address our issues (blow dryer didn’t work, one outlet didn’t work, the safe have an error code..) but again. It was beautiful. Read less