Secrets Capri Riviera Cancun

Riviera Cancun, Mexico

The hotel

Designed in the style of a Mexican hacienda, this striking adult-only hotel which offers all a concierge-style experience and Preferred Club status, sits on a long, white sand Caribbean beach, where waiters will bring refreshments to you at your lounger. At the centre of the resort is a huge freeform swimming pool with a swim-up bar, and the fabulous Secrets Spa by Pevonia® offering a sublime atmosphere for complete rejuvenation, so there's no excuse for not relaxing! If you are looking for a little activity, there are lots of things to do on land and sea during the day and upgraded artistic performances and theme parties available during the night. The rooms have tropical hardwood furniture, fine fabrics and marble floors and every floor of the hotel has its own personal concierge, so rest assured, your stay will be most luxurious. Also, guests have the opportunity to elevate their luxurious experience even further through a wide array of intimate events. Enjoy private dinners at romantic nooks around the property, personalised tasting menus with wine or mezcal pairing, privileged seating during themed nights and dinner-shows and much more!

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Wedding
  • Honeymoon
  • Room Service
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service
  • Beachfront location
  • Golf
  • Tennis

Where is it

On a white sand beach, 15 minutes drive from Playa del Carmen. Transfer time from Cancun Airport: 35 minutes.

Hotel information

291 rooms and suites on 5 floors in 1 building with lifts. All with patio/balcony, air-conditioning, satellite TV, CD/DVD player, direct dial telephone, WiFi access with Unlimited Connectivity, safe, stocked mini-bar, full marble bathrooms with whirlpool bath and separate shower, double vanities equipped with telephone and sound speaker, bathrobes and slippers, coffee/tea maker, hair dryer and steam wand. Also, select choice times for daily suite make-up. 

Secrets Capri is an All Preferred Club Resort. This elite, concierge-style resort provides guests with world-class amenities, personalised services and an exceptional holiday experience.

Preferred status and amenities:

  • Preferred Club rooms and suites in premium locations 
  • Concierge services 
  • Daily Continental breakfast service 
  • Afternoon hot and cold hors d’oeuvres 
  • Exquisite desserts and fine liquors 
  • Complimentary newspaper in suite every day (English or Spanish) 
  • Complimentary WiFi access in room or suite 
  • Complimentary computer access 
  • Upgraded mini-bar service 
  • Upgraded bath amenities

Preferred Club Deluxe Tropical View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

All Inclusive of: Unlimited-Luxury® includes all à la carte and buffet meals, unlimited premium domestic and International drinks by the glass and snacks. Stocked mini-bar includes water, soft drinks and beer. Concierge service. Welcome bottle of sparkling wine and fruit plate, pool and beach waiter service. 24-hour room service. WiFi. Activities above unless otherwise stated. No wristbands required.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Secrets, Breathless, Dreams, Sunscape and Now Resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply). 

Preferred Club Junior Suite Tropical View Rooms are more spacious and have a separate seating area, sleeping maximum 3 adults. 

Preferred Club Deluxe Ocean View Rooms with magnificent views of the Caribbean Sea, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean View are more spacious with views across the sea, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean Front sleeps maximum 2 adults.

Preferred Club 1-Bedroom Honeymoon Suite Tropical View, sleeping maximum 2 adults.

Preferred Club 1-Bedroom Honeymoon Suite Ocean Front with 1 king-size bed, sleeping maximum 2 adults.

  • Booking Bonus: Book by 29 Feb '20 to receive up to 30% off the accommodation cost between 1 May–31 Oct '20.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

  • Booking Bonus: Book by 31 Jul '20 to receive up to 30% off the accommodation cost between 1 Nov–31 Dec '20.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

  • Booking bonus: book by 31 Jan '20 and adults receive up to 40% off the accommodation cost between 1 Jan-23 Dec '20. Based on two adults sharing, selected room types. 

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

6 reservation-free à la carte restaurants: Himitsu (specialising in a fusion of a la carte Pan-Asian and Hibachi delicacies), Oceana (seafood), Portofino (Italian), La Riviera (International Buffet), Seaside Grill (Caribbean steakhouse and snacks) and Cactus Club Ceviche & Taco Bar (located beachside serving varieties of ceviche as well as fish and shrimp tacos). Coco Cafe (premium coffee, tea and pastries throughout the day and late night bites, open 24-hours). 4 Bars: Rendezvous lobby bar, Manatees swim-up bar, Desires lounge bar (dancing to live music) and Sugar Reef beach bar with waiter service. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighboring Secrets, Breathless, Dreams, Sunscape and Now Resorts (Terms and Conditions apply). Special dietary needs can be accommodated to suit every lifestyle, with health-conscious menu items at each dining venue, and the professional advice of an on-site nutrition specialist.

Regular daytime and evening entertainment such as movies under the stars, theme dinner shows, casino nights, live music and nightly shows. Bingo. Weekly chef's pastry night with live preparations and a unique display of sweet treats. Local art gallery hosted in the lobby every Thursday.

Enormous swimming pool and whirlpool. Secrets Spa by Pevonia®* with more than 30 treatments available and in-room massages available. Beauty salon*. Fitness centre. Kayaks, snorkelling, paddle boarding and sailing. Water aerobics, yoga and pilates. Classes including dance, Spanish, massage and cooking. Jogging, billiards, beach volleyball, tennis. Pool scuba demonstrations. Dive courses*. Archery. Library. Tequila tastings.Complimentary greens fees at two nearby golf courses*.

24-hour room service. Gallery of shops. Medical facilities*. Tours desk*, car rental*. Laundry services*. Personal concierge on each floor. Download the hotel’s “Unlimited Connectivity” App which enables free local calls, room-to-room calls, access to daily activities, restaurant menus and schedules, hotel maps and local attraction info.

Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Please note: this property is for people aged 18 years and over.

Dress code: gentlemen require long trousers and collared shirts for dinner. 

Please note: no reservations required in any of the restaurants.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (8259)
  • Very good (2909)
  • Average (927)
  • Poor (364)
  • Terrible (214)
Image of the Tripadvisor rating A cozy property with a friendly staff

Jan 22, 2020 KBO2006 Montgomery, Texas

What a great hidden gem on Riviera Maya. We enjoyed our stay there and the staff was outstanding. We had good food and service. Just remember that this is a small property and so some of the restaurants are small. Having said that we only had to wait for about 15 minutes to get seated for dinner, so it's not like the restaurants are over… Read more
What a great hidden gem on Riviera Maya. We enjoyed our stay there and the staff was outstanding. We had good food and service. Just remember that this is a small property and so some of the restaurants are small. Having said that we only had to wait for about 15 minutes to get seated for dinner, so it's not like the restaurants are over crowded. The beach is very nice, but again it is a bit on the small side, but we still had plenty of options for places to sit in both sun and shade. It is about 40 minutes from the airport down to this property. We were really impressed with our floor concierge - Andreas. He made sure that everything was truly wonderful for our stay - including very special decorations for a birthday that included balloons, confetti, flowers and chocolate cake. It was really a special time for all. We will be back! Read less
Image of the Tripadvisor rating Beautiful

Jan 22, 2020 Venture49280054381

Simply stunning. The service was impeccable. Food amazing and so many choices. The Mexico night was so much fun. Ivan at the desired bar took excellent care of us. Always there with a smile and superb service.
Image of the Tripadvisor rating Warmth of the Sun & Warmth of the People of Cancun

Jan 22, 2020 Kellyhrod Belleville, Michigan

This all suites resort is smaller than many in the Secrets chain, but actually it was advantagous being a smaller resort. Everything is centrally located. Never waited in a line for a beverage. The staff was wonderful. I really appreciated the Entertainment Staff, especially Hector and Rodrigo, who made activities fun. I participated in the… Read more
This all suites resort is smaller than many in the Secrets chain, but actually it was advantagous being a smaller resort. Everything is centrally located. Never waited in a line for a beverage. The staff was wonderful. I really appreciated the Entertainment Staff, especially Hector and Rodrigo, who made activities fun. I participated in the yoga next to the ocean, the water aerobics, the guacamole lesson (so fun), and of course the nighttime entertainers. Staff works very hard to ensure you have a great time. Room was spacious. Cleaning staff was excellent and willing to leave a good stock of our favorite beverage in the fridge. They think of everything -- even extra sun tan lotion and a tooth brush. We upgrade to the Ocean View, overlooking the pool, with a balcony which was a nice addition. My only disappointment was they did not serve black beans with meals (my favorite). In Mexico they are often offered with breakfast and other meals. We had refried beans at this location. But the food was excellent. Particularly enjoyed the outdoor entertainment offered Monday/Wednesday/Friday, where they have a theme for the food and the performers outdoors. Resort is older, but not a deterrent. Heard someone say they had a problem with something in their room, and service was there in 10 minutes to get it. When we checked out, my husband was not aware of the time they were coming to get our bags, so we had to call them when we had them packed. They were there in just a few minutes to get us on our way. Read less
Image of the Tripadvisor rating Very fun

Jan 22, 2020 Storyteller597703

Rodrigo & Christopher were amazing at keeping the energy up! The beds were uncomfortable but everything else was great. The resort is great for a winter getaway & we enjoyed many of the activities put on by staff.
Image of the Tripadvisor rating Best first time experience ever!

Jan 21, 2020 JoelB537 Alton

This was our first time at an all-inclusive at the suggestion of our travel agent - boy did she ever nail it! We had talked with friends who had gone before to other properties, but our TA recommended this one for their reputation and entertainment. We weren't disappointed. The experience was the best from arrival at the Cancun airport to our… Read more
This was our first time at an all-inclusive at the suggestion of our travel agent - boy did she ever nail it! We had talked with friends who had gone before to other properties, but our TA recommended this one for their reputation and entertainment. We weren't disappointed. The experience was the best from arrival at the Cancun airport to our departure a week later. We were met by accommodating Amstar transportation valets who ushered us to our van and had a wonderful ride to the property where we were met with smiling faces and a "Welcome Home" glass of bubbly. Our check in was swift and our immediate questions cared for. While we waited for another couple, we spoke with a representative who offered information regarding another property and an option to go view it with additional perks. We couldn't fully commit and did not feel pressured at all. We were shown to our room and the fun began from there. Each day was full of activities - as much or as little as one wanted - but always with smiling and cheerful staff looking to make things better. This continued through the week - great food, outstanding entertainment and hospitality second to none. On our return we decided to make this an annual event and bring more people to experience the great time we had at Secrets Capri. Looking forward to next year! Read less