Secrets Capri Riviera Cancun

Riviera Cancun, Mexico

The hotel

Designed in the style of a Mexican hacienda, this striking adult-only hotel which offers all a concierge-style experience and Preferred Club status, sits on a long, white sand Caribbean beach, where waiters will bring refreshments to you at your lounger. At the centre of the resort is a huge freeform swimming pool with a swim-up bar, and the fabulous Secrets Spa by Pevonia® offering a sublime atmosphere for complete rejuvenation, so there's no excuse for not relaxing! If you are looking for a little activity, there are lots of things to do on land and sea during the day and upgraded artistic performances and theme parties available during the night. The rooms have tropical hardwood furniture, fine fabrics and marble floors and every floor of the hotel has its own personal concierge, so rest assured, your stay will be most luxurious. Also, guests have the opportunity to elevate their luxurious experience even further through a wide array of intimate events. Enjoy private dinners at romantic nooks around the property, personalised tasting menus with wine or mezcal pairing, privileged seating during themed nights and dinner-shows and much more!

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Wedding
  • Honeymoon
  • Room Service
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service
  • Beachfront location
  • Golf
  • Tennis

Where is it

On a white sand beach, 15 minutes drive from Playa del Carmen. Transfer time from Cancun Airport: 35 minutes.

Hotel information

291 rooms and suites on 5 floors in 1 building with lifts. All with patio/balcony, air-conditioning, satellite TV, CD/DVD player, direct dial telephone, WiFi access with Unlimited Connectivity, safe, stocked mini-bar, full marble bathrooms with whirlpool bath and separate shower, double vanities equipped with telephone and sound speaker, bathrobes and slippers, coffee/tea maker, hair dryer and steam wand. Also, select choice times for daily suite make-up. 

Secrets Capri is an All Preferred Club Resort. This elite, concierge-style resort provides guests with world-class amenities, personalised services and an exceptional holiday experience.

Preferred status and amenities:

  • Preferred Club rooms and suites in premium locations 
  • Concierge services 
  • Daily Continental breakfast service 
  • Afternoon hot and cold hors d’oeuvres 
  • Exquisite desserts and fine liquors 
  • Complimentary newspaper in suite every day (English or Spanish) 
  • Complimentary WiFi access in room or suite 
  • Complimentary computer access 
  • Upgraded mini-bar service 
  • Upgraded bath amenities

Preferred Club Deluxe Tropical View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

All Inclusive of: Unlimited-Luxury® includes all à la carte and buffet meals, unlimited premium domestic and International drinks by the glass and snacks. Stocked mini-bar includes water, soft drinks and beer. Concierge service. Welcome bottle of sparkling wine and fruit plate, pool and beach waiter service. 24-hour room service. WiFi. Activities above unless otherwise stated. No wristbands required.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Secrets, Breathless, Dreams, Sunscape and Now Resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply). 

Preferred Club Junior Suite Tropical View Rooms are more spacious and have a separate seating area, sleeping maximum 3 adults. 

Preferred Club Deluxe Ocean View Rooms with magnificent views of the Caribbean Sea, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean View are more spacious with views across the sea, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean Front sleeps maximum 2 adults.

Preferred Club 1-Bedroom Honeymoon Suite Tropical View, sleeping maximum 2 adults.

Preferred Club 1-Bedroom Honeymoon Suite Ocean Front with 1 king-size bed, sleeping maximum 2 adults.

  • Free Weddings: conditions apply. More information can be found here

  • Booking Bonus: Book by 31 Jul '19 to receive up to 30% off the accommodation cost between 1 Jan–30 Apr '20.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

  • Booking Bonus: Book by 29 Feb '20 to receive up to 30% off the accommodation cost between 1 May–31 Oct '20.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

  • Booking Bonus: Book by 31 Jul '20 to receive up to 30% off the accommodation cost between 1 Nov–31 Dec '20.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

  • Booking bonus: book by 30 Jun '19 and save up to 45% off the accommodation cost for travel between 1 Jun-30 Dec '19 when staying 3 nights or more, based on 2 adults sharing.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

6 reservation-free à la carte restaurants: Himitsu (specialising in a fusion of a la carte Pan-Asian and Hibachi delicacies), Oceana (seafood), Portofino (Italian), La Riviera (International Buffet), Seaside Grill (Caribbean steakhouse and snacks) and Cactus Club Ceviche & Taco Bar (located beachside serving varieties of ceviche as well as fish and shrimp tacos). Coco Cafe (premium coffee, tea and pastries throughout the day and late night bites, open 24-hours). 4 Bars: Rendezvous lobby bar, Manatees swim-up bar, Desires lounge bar (dancing to live music) and Sugar Reef beach bar with waiter service. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighboring Secrets, Breathless, Dreams, Sunscape and Now Resorts (Terms and Conditions apply). Special dietary needs can be accommodated to suit every lifestyle, with health-conscious menu items at each dining venue, and the professional advice of an on-site nutrition specialist.

Regular daytime and evening entertainment such as movies under the stars, theme dinner shows, casino nights, live music and nightly shows. Bingo. Weekly chef's pastry night with live preparations and a unique display of sweet treats. Local art gallery hosted in the lobby every Thursday.

Enormous swimming pool and whirlpool. Secrets Spa by Pevonia®* with more than 30 treatments available and in-room massages available. Kayaks, snorkelling, paddle boarding, sailing, water aerobics, fitness centre, yoga, pilates, classes including dance, Spanish, massage and cooking. Jogging, billiards, beach volleyball, tennis. Pool scuba demonstrations. Dive courses*. Archery, Library, Tequila tastings and much more. Complimentary green fees at a nearby golf course (golf cart rental* mandatory, transportation not included, terms and conditions apply, subject to change).

24-hour room service. Gallery of shops. Beauty Salon*. Medical facilities*. Tours desk*, car rental*. Laundry services*. Personal concierge on each floor. Download the hotel’s “Unlimited Connectivity” App which enables free local calls, room-to-room calls, access to daily activities, restaurant menus and schedules, hotel maps and local attraction info.

Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

4 nights between 23 Dec–31 Dec '18.

*Denotes local charge.

Please note: This property is for people aged 18 years and over.

Dress code: Gentlemen require long trousers and collared shirts for dinner. 

Please note: No reservations required in any of the restaurants.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (7862)
  • Very good (2758)
  • Average (876)
  • Poor (345)
  • Terrible (199)
Image of the Tripadvisor rating Amazing!

Jun 16, 2019 Sherpa28563740389 Madison, Wisconsin

The hotel staff goes above and beyond for you. Everyone was so friendly and made our stay amazing!!!! We will definitely be back! Andres our floor manager helped us with everything we needed. My favorite part of the trip was our private wine tasting in the Italian restaurant.
Image of the Tripadvisor rating First Visit to Cancun

Jun 16, 2019 AliceNOYB

My husband and I stayed at this hotel for a wedding.We arrived to a scented wet washcloth for our faces. The bellhops took our suitcase and lined it up until we checked in. Once we checked in, which was quick and easy, they walked with us to our room. We arrived around dinner time so we went to the buffet. Food was fabulous and we received shots… Read more
My husband and I stayed at this hotel for a wedding.We arrived to a scented wet washcloth for our faces. The bellhops took our suitcase and lined it up until we checked in. Once we checked in, which was quick and easy, they walked with us to our room. We arrived around dinner time so we went to the buffet. Food was fabulous and we received shots from the waiters. Let me tell you the pros and cons. Pros- great food, detailed schedule of events, clean room, great customer service, free cookies everyday, clean hotel, many activities to do, and many more. Cons- Fishy smell when we arrived. The fishy smell was from the seaweed that was pushed on shore. Piles of seaweed. It took two days for the hotel to clean it up. We were informed by the hotel that seaweed piled up in the month of June and takes over the beach. After seeing the seaweed piled up, it discouraged me from swimming on the beach. On the third day, it was cleaned but I did not want to go in the water. However, some of my family members did. Overall, I had a great time for the price we paid. I enjoyed all the food. Be advised, they do not do a good job with barbecuing food. However, it will not deter me from not staying at this hotel again. Enjoyed the activities they had for the guest. Great customer service. I would definitely go again. Read less
Image of the Tripadvisor rating A wonderful spa

Jun 16, 2019 CairoKate

We thoroughly enjoyed our vacation this past week at secrets Capri. Even though this resort is older, they have kept the buildings up beautifully. Housekeeping had our room cleaned by 11 every morning. The staff was very friendly and attentive. But the real highlight is their spa, specifically a massage therapist named Isabel. Best massage I’ve… Read more
We thoroughly enjoyed our vacation this past week at secrets Capri. Even though this resort is older, they have kept the buildings up beautifully. Housekeeping had our room cleaned by 11 every morning. The staff was very friendly and attentive. But the real highlight is their spa, specifically a massage therapist named Isabel. Best massage I’ve ever had! Read less
Image of the Tripadvisor rating $200 resort credit?? Nope- it’s a coupon book

Jun 15, 2019 ahocky Orlando, Florida

We booked and were supposed to received a $200 Resort credit. We didn’t receive a $200 resort credit at check in and inquired about it. We we offer a coupon book with $200 worth of coupons - a coupon book is definitely not a resort credit and the coupons weren’t even a good deal. Examples of the coupons were $10 off a bottle of wine, $40 off a spa… Read more
We booked and were supposed to received a $200 Resort credit. We didn’t receive a $200 resort credit at check in and inquired about it. We we offer a coupon book with $200 worth of coupons - a coupon book is definitely not a resort credit and the coupons weren’t even a good deal. Examples of the coupons were $10 off a bottle of wine, $40 off a spa service (which was over $200). We contacted Travelocity and Travelocity contacted the resort manager and the manager told Travelocity that we completely and fully redeemed our resort credit. They said we redeemed $40 on a bottle of wine, $60 on a private beach dinner and $100 on a spa service. That is a complete lie by the manager. We didn’t even buy a bottle of wine nor did we have a private beach dinner. I did get a massage but I paid for it with 100% cash. Hope this information is helpful. Read less
Image of the Tripadvisor rating Fun Mother-Daughter Trip to Mexico June 2019

Jun 14, 2019 Indalynn Panhandle, Texas

What a great trip for the young adults and not-so-young as well. This is an older smaller resort in good shape with extremely friendly staff and great service. If you can satisfy 13vwomen between 21 and 60-something, that speaks for itself.