Secrets Capri Riviera Cancun

Riviera Cancun, Mexico

The hotel

Designed in the style of a Mexican hacienda, this striking adult-only hotel which offers all a concierge-style experience and Preferred Club status, sits on a long, white sand Caribbean beach, where waiters will bring refreshments to you at your lounger. At the centre of the resort is a huge freeform swimming pool with a swim-up bar, and the fabulous Secrets Spa by Pevonia® offering a sublime atmosphere for complete rejuvenation, so there's no excuse for not relaxing! If you are looking for a little activity, there are lots of things to do on land and sea during the day and upgraded artistic performances and theme parties available during the night. The rooms have tropical hardwood furniture, fine fabrics and marble floors and every floor of the hotel has its own personal concierge, so rest assured, your stay will be most luxurious. Also, guests have the opportunity to elevate their luxurious experience even further through a wide array of intimate events. Enjoy private dinners at romantic nooks around the property, personalised tasting menus with wine or mezcal pairing, privileged seating during themed nights and dinner-shows and much more!

Amenities

  • Bar
  • Spa
  • Windsurfing
  • Sailing
  • Scuba Diving
  • Golf
  • Tennis
  • Volley Ball
  • Restaurant
  • Snorkelling
  • Wedding
  • Evening Entertainment

Where is it

On a white sand beach, 15 minutes drive from Playa del Carmen. Transfer time from Cancun Airport: 35 minutes.

Hotel information

291 rooms and suites on 5 floors in 1 building with lifts. All with patio/balcony, air-conditioning, satellite TV, CD/DVD player, direct dial telephone, WiFi access with Unlimited Connectivity, safe, stocked mini-bar, full marble bathrooms with whirlpool bath and separate shower, double vanities equipped with telephone and sound speaker, bathrobes and slippers, coffee/tea maker, hair dryer and steam wand. Also, select choice times for daily suite make-up. 

Secrets Capri is an All Preferred Club Resort. This elite, concierge-style resort provides guests with world-class amenities, personalised services and an exceptional holiday experience.

Preferred status and amenities:

  • Preferred Club rooms and suites in premium locations 
  • Concierge services 
  • Daily Continental breakfast service 
  • Afternoon hot and cold hors d’oeuvres 
  • Exquisite desserts and fine liquors 
  • Complimentary newspaper in suite every day (English or Spanish) 
  • Complimentary WiFi access in room or suite 
  • Complimentary computer access 
  • Upgraded mini-bar service 
  • Upgraded bath amenities

Preferred Club Deluxe Tropical View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

All Inclusive of: Unlimited-Luxury® includes all à la carte and buffet meals, unlimited premium domestic and International drinks by the glass and snacks. Stocked mini-bar includes water, soft drinks and beer. Concierge service. Welcome bottle of sparkling wine and fruit plate, pool and beach waiter service. 24-hour room service. WiFi. Activities above unless otherwise stated. No wristbands required.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Secrets, Breathless, Dreams, Sunscape and Now Resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply). 

Preferred Club Junior Suite Tropical View Rooms are more spacious and have a separate seating area, sleeping maximum 3 adults. 

Preferred Club Deluxe Ocean View Rooms with magnificent views of the Caribbean Sea, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean View are more spacious with views across the sea, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean Front sleeps maximum 2 adults.

Preferred Club 1-Bedroom Honeymoon Suite Tropical View, sleeping maximum 2 adults.

Preferred Club 1-Bedroom Honeymoon Suite Ocean Front with 1 king-size bed, sleeping maximum 2 adults.

  • Free Weddings: conditions apply. More information can be found here

6 reservation-free à la carte restaurants: Himitsu (specialising in a fusion of a la carte Pan-Asian and Hibachi delicacies), Oceana (seafood), Portofino (Italian), La Riviera (International Buffet), Seaside Grill (Caribbean steakhouse and snacks) and Cactus Club Ceviche & Taco Bar (located beachside serving varieties of ceviche as well as fish and shrimp tacos). Coco Cafe (premium coffee, tea and pastries throughout the day and late night bites, open 24-hours). 4 Bars: Rendezvous lobby bar, Manatees swim-up bar, Desires lounge bar (dancing to live music) and Sugar Reef beach bar with waiter service. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighboring Secrets, Breathless, Dreams, Sunscape and Now Resorts (Terms and Conditions apply). Special dietary needs can be accommodated to suit every lifestyle, with health-conscious menu items at each dining venue, and the professional advice of an on-site nutrition specialist.

Regular daytime and evening entertainment such as movies under the stars, theme dinner shows, casino nights, live music and nightly shows. Bingo. Weekly chef's pastry night with live preparations and a unique display of sweet treats. Local art gallery hosted in the lobby every Thursday.

Enormous swimming pool and whirlpool. Secrets Spa by Pevonia®* with more than 30 treatments available and in-room massages available. Kayaks, snorkelling, paddle boarding, sailing, water aerobics, fitness centre, yoga, pilates, classes including dance, Spanish, massage and cooking. Jogging, billiards, beach volleyball, tennis. Pool scuba demonstrations. Dive courses*. Archery, Library, Tequila tastings and much more. Complimentary green fees at a nearby golf course (golf cart rental* mandatory, transportation not included, terms and conditions apply, subject to change).

24-hour room service. Gallery of shops. Beauty Salon*. Medical facilities*. Tours desk*, car rental*. Laundry services*. Personal concierge on each floor. Download the hotel’s “Unlimited Connectivity” App which enables free local calls, room-to-room calls, access to daily activities, restaurant menus and schedules, hotel maps and local attraction info.

Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

4 nights between 23 Dec–31 Dec '18.

*Denotes local charge.

Please note: This property is for people aged 18 years and over.

Dress code: Gentlemen require long trousers and collared shirts for dinner. 

Please note: No reservations required in any of the restaurants.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (7772)
  • Very good (2722)
  • Average (854)
  • Poor (334)
  • Terrible (197)
Image of the Tripadvisor rating First trip to Mexico

Apr 22, 2019 Arlene L

My first trip to Mexico exceeded my expectations, Mexicans are real angels! Great service, food, and the country es BEAUTIFUL! Playa del Carmen is a great destination for shopping, eating and drinking.
Image of the Tripadvisor rating Fantastic Resort

Apr 22, 2019 GlobeTrottinghil2714

This resort is so beautiful and the staff is so friendly, we had a great time! However, I want to focus this review on the food at the resort. I have celiac disease and therefore I can't have any food that contains gluten or anything that may come in contact with it. I am BEYOND impressed with this place when It comes to accommodating this.… Read more
This resort is so beautiful and the staff is so friendly, we had a great time! However, I want to focus this review on the food at the resort. I have celiac disease and therefore I can't have any food that contains gluten or anything that may come in contact with it. I am BEYOND impressed with this place when It comes to accommodating this. Every menu was labelled what was gluten free and the servers were very aware on what gluten is, the drink menus even had a section on gluten free drinks. They had pizza, bread, pasta, desert, anything you can think of! They were sure to make sure no cross contamination occurred by cooking their gf food in separate areas. At one point my fiancé ordered room service only for himself and right after he placed his order we got a call from room service making sure that none of the food was for me because it was not gluten free! It can be stressful travelling and having to be worried about getting sick. This resort took that stress away and I was able to enjoy this trip to the fullest like everyone else. I am so thankful! Read less
Image of the Tripadvisor rating Home away from home

Apr 22, 2019 Curious25751381484 Chicago, Illinois

We love this resort. It is not one of those huge impersonal places. The staff is so friendly and helpful. The food is great and there are plenty of dining options. The entire resort is close to the water and the property is not so spread out that it is difficult to get around. There are activities and entertainment all day long. There is always… Read more
We love this resort. It is not one of those huge impersonal places. The staff is so friendly and helpful. The food is great and there are plenty of dining options. The entire resort is close to the water and the property is not so spread out that it is difficult to get around. There are activities and entertainment all day long. There is always something to do. This our 6th visit and we are already planning our return next year. Read less
Image of the Tripadvisor rating Secret Capri

Apr 22, 2019 Manon S

Amazing resort. This was my first time on an all inclusive and it was amazing. I will recommand this resort to all my friends and family. All the staff ar very friendly and polite. Always ready to help pour. Thank you!
Image of the Tripadvisor rating Wonderful staff; wonderful stay

Apr 22, 2019 Brian F Red Hook, New York

From the nice greeting at the door until the last goodbye,, my wife and I were treated to a most wonderful week here.This property is just a few miles north of Carman, and that's a good thing. We chose a resort that is not in the middle of a resort town because we were concerned about noise at night. And once you are here, there are plenty of… Read more
From the nice greeting at the door until the last goodbye,, my wife and I were treated to a most wonderful week here.This property is just a few miles north of Carman, and that's a good thing. We chose a resort that is not in the middle of a resort town because we were concerned about noise at night. And once you are here, there are plenty of activities at the resort to keep you happy. The service, food, and cleanliness is top notch. We decided on a room upgrade to an ocean-front room and we were so glad we did. These rooms are around in front of the place, and somewhat removed from the busy/noisier pool area, which is located in the central part of the resort. If you value a more quiet stay like we do (esp in the evening on nights where there might be music.), go for the ocean front room. The food and the service in the resorts' restaurants is excellent, and there's plenty of variety there. Be sure to get a reservation for the Hibachi table. Very entertaining and absolutely delicious. A+ folks. Read less