Dreams Puerto Aventuras Resort & Spa

Riviera Maya, Mexico

The hotel

A fantastic fun-filled resort for both families and couples, Dreams Puerto Aventuras Resort & Spa provides everything you need for a memorable Mexican holiday, and then some! As well as a great location, overlooking a beautiful stretch of private beach, the resort boasts multiple speciality themed restaurants and bars, and an endless range of day and evening activities. There's also a great kids' club to keep younger guests entertained with weekly camp-out adventures!

Amenities

  • Bar
  • Romantic
  • Spa
  • Families
  • Honeymoon
  • Kids Club
  • Kids Eat Free
  • Babysitting service
  • Night Club
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment

Where is it

Overlooking a private beach in the resort community of Puerto Aventuras with its 9-hole golf course and eclectic collection of shops, restaurants and clubs. 15 minutes south of Playa del Carmen and 20 minutes from Tulum's Mayan ruins. Transfer time from Cancun Airport: 1 hour.

Hotel information

305 guest rooms and suites in 1 building of 7 floors with lifts. All rooms have air conditioning, private balcony or terrace, cable TV with DVD/CD player, WiFi access, concierge service, telephone, alarm clock with MP3 dock, mini-bar, coffee/tea making facilities, 24-hour room service, safe, cloth steamer, bath tub (in selected rooms) and shower, bathrobes and slippers and hairdryer. Deluxe Garden View Rooms are located on the ground floor, with a private furnished terrace offering views across the gardens and ground, with 1 king-size bed, sleeping maximum 3 adults or 2 adults and 2 children (up to 12 years of age). Interconnecting rooms available on request. Non-smoking rooms.

All Inclusive of: Unlimited-Luxury® includes all meals (buffet and à la carte) and snacks, afternoon tea, all alcoholic and soft drinks (premium and domestic brands) by the glass. Stocked in-room mini-bar with water, soft drinks and beer. 24-hour room service is also included. All activities and entertainment above unless otherwise stated. No restaurant reservations are required. Concierge service and pool and beach waiter service. No wristbands required.

Enjoy the 'Sip, Savour and See' dining experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Dreams, Sunscape and Now Resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply). 

Deluxe Pool View Rooms are located on the 2nd and 3rd floors with views from the balcony looking over the pool. They have 1 king-size bed or 2 queen-size beds sleeping maximum 3 adults or 2 adults and 2 children.

Deluxe Ocean View Rooms are located on the 3rd-6th floors, with a private furnished balcony from which to admire the views across the stunning ocean, sleeping maximum 3 adults or 2 adults and 2 children.

Deluxe Dolphin View Rooms are located on the 4th-6th floors and have a private furnished balcony, with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.

Family Suite Deluxe Garden View Rooms are located on the 1st floor with a private terrace and small garden. These rooms are larger and sleep maximum 3 adults and 2 children or 2 adults and 3 children.

Family Suite Deluxe Pool View Rooms are  located on the 2nd-3rd floors with a private furnished balcony and 2 double beds, sleeping maximum 3 adults and 3 children or 2 adults and 4 children.

Family Suite Deluxe Ocean View Rooms are located on the 3rd through 6th floors with ocean views, with 2 double beds, sleeping maximum 3 adults and 3 children or 2 adults and 4 children.

Honeymoon Jacuzzi Dolphin View Rooms are located on the 3rd-5th floors and have a private balcony or terrace with Jacuzzi. Although not located in the Preferred Club section guests have full access to the lounge, amenities and benefits. Each room features 1 king-size bed, sleeping maximum 2 adults.

Honeymoon Jacuzzi Ocean View Rooms include a Jacuzzi and stunning ocean views, have full access to the preferred club lounge, amenities and benefits. With 1 king-size bed sleeping maximum 2 adults. 

Preferred Club Dolphin View Rooms are located on the penthouse floor (7th floor) facing the Marina, with private balcony, the rooms have 1 canopy king-size bed or 2 double beds, sleeping maximum 3 adults and 1 child or 2 adults and 2 children. These rooms offer superior amenities including 32” cable TV, pillow menu, superior room service menu, upgraded mini-bar and access to Preferred Club Lounge. 

Preferred Club Ocean View Rooms have either 1 king-size bed or 2 double beds, sleeping maximum 3 adults and 1 child or 2 adults and 2 children. This room type includes Preferred Club benefits.

Preferred Club Family Suite Ocean View Rooms have 2 double beds and sleep maximum 3 adults and 3 children or 2 adults and 4 children. This room type includes Preferred Club benefits.

Master Suite Ocean View Rooms are located on the 5th floor and have a separate living room and private furnished balcony with views over the ocean. There is 1 king-size bed, sleeping maximum 3 adults or 2 adults and 2 children. A rollaway bed is available upon request. This room category is not located in the Preferred Club section, but its guests have full access to the Preferred Club Lounge and all Preferred Club amenities and benefits.

Preferred Club Master Suite Ocean View Room are located on the penthouse floor with spectacular views of the ocean and a whirlpool on the terrace. There is 1 king-size bed, sleeping maximum 3 adults or 2 adults and 2 children. A rollaway bed is available upon request.

Preferred Club benefits include:

  • Personalised check-in and check-out with concierge service
  • Preferred status and amenities
  • Concierge service
  • Access to private lounge
  • Complimentary access to the wet areas of the spa from 1:00pm-2:00pm daily
  • Upgraded mini-bar service
  • Pillow menu
  • Upgraded luxury bath amenities
  • Daily continental breakfast service, afternoon hot and cold hors d’oeuvres and exquisite desserts and fine liquors served in the lounge
  • Complimentary newspaper in suite daily (English and Spanish)
  • Complimentary computer access in private lounge
  • Bathrobes and slippers
  • Booking Bonus: Book by 31 Jul '20 to receive up to 30% off the accommodation cost between 1 Nov–31 Dec '20.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

  • Booking bonus: book by 30 Apr '20 and save up to 45% off the accommodation cost for travel between 1 Mar–23 Dec '20.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

8 dining options: World Café (International buffet; open for breakfast, lunch and dinner), Portofino (Italian à la carte; open for dinner), El Patio (Mexican à la carte; open for dinner), Oceana (seafood à la carte for adults-only; open for dinner), Gohan (sushi à la carte; open for dinner). Coco Cafe (premium coffee and deli snacks also open for late night bites). 2 Grills including Seaside Grill (snacks; open for lunch and dinner) and Barefoot Grill (beachside brick oven pizza and Italian "trattoria" menu; open for lunch and dinner twice per week). 4 Bars: Manatees (swim-up bar in adults-only section), Sugar Reef (poolside swim-up bar), Barracuda (beachside), Desires (Music Lounge open until 1:00am). Please note: all restaurants may not be open every night due to occupancy levels. No reservations required at à la carte restaurants.Enjoy the 'Sip, Savour and See' dining experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Dreams, Sunscape and Now Resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply).

Regular daily and evening entertainment. Big-screen family films on the beach. Spectacular live performances, theme nights and festive outdoor events.

2 swimming pools (including a separate adults-only pool), natural saltwater pools, 30-person beachside heated Jacuzzi. Dreams Spa by Pevonia* with beauty salon*, Jacuzzis*, steam bath*, sauna*, massages*, kids and teens special treatments (all treatments require advance reservations). Fitness Centre. Aerobics and yoga. Volleyball, ping-pong. Water sports include: sailboats, snorkeling, kayaks, catamarans, ocean trampoline, ocean-climbing iceberg, introductory scuba lesson and body boards. Gold Palm certified diving centre*. Mini-golf, bicycle centre and Walking tours of Puerto Aventuras. Dance, cooking and Spanish lessons. Board games. Explorer's Club for kids, (supervised activities for 3-12 years) and activities for teens. Pool and beach waiter service. Complimentary green fees at a nearby golf course (golf cart rental* mandatory, transportation not included, terms and conditions apply, subject to change).

Babysitting service*. Convenience shop. Dry-cleaning/laundry service*. Medical facility*. Business Services*. Computers are available for guest use*. Complimentary WiFi access throughout. Download the hotel’s “Unlimited Connectivity” App which enables free local calls, room to room calls, access to daily activities, restaurant menus and schedules, hotel maps and local attraction info.

* Denotes local charge.

Please note: child ages at this property are up to and including 12 years. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2964)
  • Very good (1838)
  • Average (840)
  • Poor (381)
  • Terrible (317)
Image of the Tripadvisor rating Beautiful family friendly resort

Mar 29, 2020 themissussmith

Went for a family wedding - the beach was beautiful, the pool was great and the food was delicious! The wedding on the beach was amazing! Staff was extremely friendly and had a server named Edgar Ulin who always went above and beyond for our family. Great experience overall
Image of the Tripadvisor rating Beautiful resort and extremely friendly staff

Mar 28, 2020 natesfurfam

We had our wedding and honeymoon here in Feb. 2020 and it was amazing. Everyone at the resort was happy to help and answer questions as this was our first all inclusive vacation. Brenda was our wedding coordinator and she was extremely organized and thoughtful through the entire process. The wedding was perfect! We plan on going back next year for… Read more
We had our wedding and honeymoon here in Feb. 2020 and it was amazing. Everyone at the resort was happy to help and answer questions as this was our first all inclusive vacation. Brenda was our wedding coordinator and she was extremely organized and thoughtful through the entire process. The wedding was perfect! We plan on going back next year for sure! Plan your wedding here! Read less
Image of the Tripadvisor rating Very enjoyable !

Mar 28, 2020 DreamTravlerer Vancouver, Canada

This was our first time staying at this resort. We were four women staying for ten days. Yes this resort is a bit older and lacks drawers in the rooms, and doesn’t have much light in the rooms but there are so many more pluses that need to be heard! The beds are so comfortable and the nightly turn down is a nice added touch. The staff are… Read more
This was our first time staying at this resort. We were four women staying for ten days. Yes this resort is a bit older and lacks drawers in the rooms, and doesn’t have much light in the rooms but there are so many more pluses that need to be heard! The beds are so comfortable and the nightly turn down is a nice added touch. The staff are wonderful and friendly. We were all so pleased with the cafe for whatever coffee drink hot or cold you could ever want. I’m a bit of a coffee snob and was so impressed. We never made it to the buffet. Probably one of the main reasons is that we absolutely loved the Portofino Italian restaurant that when we took votes of where to go that was always the choice of all of us four. We also liked the seaside grill and the oceana. The only real disappointment with this whole resort I would have to say is the Japanese restaurant. The food and the service for some reason were both poor. We had no problems finding a lounge chair all together. The pools and beach were great. The drinks seemed better than other all inclusive resorts I’d been to. Nicely stocked fridge daily of water, corona beer and an assortment of pops. Even danced in the club at the resort! So fun. The hotel did feel damp but it wasn’t uncomfortable. The town is so close to Walk to and has many nice restaurants with live music. Felt safe at all times. It’s the kind of place you don’t really want to tell too many people about so you can keep it a best kept secret. 😎. We loved the size of it as it’s quaint and you feel right At home there. Would love to go back. Hopefully this Covid 19 crisis will allow for this to happen sooner than later. Read less
Image of the Tripadvisor rating family vacation/cancer free

Mar 27, 2020 jag19592017 Erie, Pennsylvania

Excellent Family Resort traveled with 12 people 4 were grandchildren under 10 Resort is a little dated and room furnishings are dated. Could use dressers for clothes. Grounds were kept up nicely. Staff was excellent. Mario went above and beyond in UVC rip area. slight mix up on 2 of our rooms not being connected but were able to move some… Read more
Excellent Family Resort traveled with 12 people 4 were grandchildren under 10 Resort is a little dated and room furnishings are dated. Could use dressers for clothes. Grounds were kept up nicely. Staff was excellent. Mario went above and beyond in UVC rip area. slight mix up on 2 of our rooms not being connected but were able to move some rooms so at least next to each other. Read less
Image of the Tripadvisor rating Excellent family resort!

Mar 27, 2020 chrissyanddoug Saint Louis, Missouri

This resort was excellent for families with smaller children. Plenty of great food options. Great resort size where everything was easily reached with a short walk. The dolphin and manatee encounter just capped off what was otherwise an already great trip.