Bay Gardens Beach Resort

St Lucia, Caribbean

The hotel

The Bay Gardens Beach Resort and Spa is situated on St Lucia's beautiful Reduit Beach and nestled in Rodney Bay Village, St Lucia's entertainment capital. There's a welcoming lagoon-style swimming pool with Jacuzzis and a sun deck in the middle, plus two restaurants and bars, including the new Sea Grapes Restaurant for that special occasion or simply to have fun and relax with the family. A more than welcome addition, Splash Island Water Park is the first open water park and perfect for families with children from age 6 up, it's fast becoming a firm favourite with holidaymakers to this fabulous sunshine island.

Amenities

  • Bar
  • Swimming Pool
  • Families
  • Kids Club
  • Safety Deposit Box
  • Evening Entertainment
  • Wheelchair access
  • Fitness Centre/Gym
  • Internet Access
  • Beachfront location
  • Restaurant

Where is it

Set on Reduit Beach in the heart of Rodney Bay, walking distance to restaurants, Treasure Bay Casino, duty-free shopping, bars, nightlife and entertainment. Transfer time from airport: 1 hour 30 minutes.

Hotel information

48 Deluxe Rooms and 28 Suites (with full kitchen, dining and living space) in 6 blocks of three-storey buildings. Deluxe Garden View Rooms with balcony/terrace, air-conditioning, TV, DVD and CD stereo system, complimentary WiFi in all rooms, clock radio, safe, iron and board and hairdryer. These rooms have 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children. 

All Inclusive option: includes breakfast, lunch and dinner, (no limitations on lobster or steak) drinks, non-motorised watersports, activities and access to all facilities unless otherwise stated and an in-room starter pack (water, soda, fruit punch, liquor and a fruit and cheese plate/snack tray) replenished every three days. One spa treatment (per room per stay) is included per 7-night stay.

Enjoy benefits such as the Bay Gardens ‘Taste of Rodney Bay’ dine around programme, allowing guests who stay for 7-nights or more to dine out up to three of those nights at a choice of nine independently owned and run restaurants within the local area, complimentary shuttle included. 

Half Board option: includes breakfast and dinner with one glass of wine per adult and in-house entertainment. Supplementary charges apply to certain exclusive items on the fine-dining restaurant menu.

Deluxe Pool View Rooms have the same facilities as Deluxe Rooms with views of the pool, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Beachfront Rooms overlook the beach and ocean, sleeping maximum 3 adults or 2 adults and 2 children.

1-Bedroom Pool View Suites have a separate bedroom, fully equipped kitchen, separate living/dining area, with 1 king-size bed and 1 queen-size sleeper sofa, sleeping maximum 3 adults or 2 adults and 2 children.

1-Bedroom Beachfront Suites, as Pool View Suites but with beach views, sleeping maximum 4 adults or 2 adults and 2 children.

2-Bedroom Pool View Suites, sleeping maximum 4 adults or 4 adults and 2 children.

2-Bedroom Beachfront Suites, sleeping maximum 4 adults or 4 adults and 2 children.

  • Kids Stay and Eat Free: Two kids (4-12 years) stay and eat free from the kids menu when sharing a room with two adults, for travel completed between 1 Jan–19 Dec '20. 

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable. 

4 restaurants; Hi Tide Beachside Restaurant with all day menu and Happy hour at the beach bar. SeaGrapes Beach Bar & Restaurant (authentic St. Lucian food and seafood). Spice Restaurant (Caribbean and West Indian cuisine). Anchor Restaurant (open for breakfast, lunch, and dinne).

Complimentary welcome cocktail. Live entertainment three times a week. On-site activities daily. Manager's cocktail party every Wednesday night inclusive of complimentary beverages.

Lagoon-style swimming pool, Jacuzzi and sun deck. La Mer Spa*. Gym. Pilates, yoga and daily activities. Complimentary non-motorised water sports including kayaks, paddle boats, Hobie cats and stand-up paddle boards are available from Saluna Watersports adjacent to the resort. Kids' playground and games room. Unlimited access to Splash Island Water Park nearby.

Complimentary WiFi Internet access in rooms and public areas. Gift shop. Tour desk on site.

Please note: from the 1 Apr ‘20 a Tourism Accommodation Fee will apply. This mandatory fee will be $6 per person (16 years and over) per night (payable locally, subject to change).

Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

7 nights.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1560)
  • Very good (769)
  • Average (146)
  • Poor (44)
  • Terrible (34)
Image of the Tripadvisor rating The Best Resort I've Stayed at

Jun 21, 2020 mebea London, United Kingdom

Where do I start? We tend to prefer to try different hotels whenever we travel and we always agreed that we would visit different Caribbean countries. However, Bay Gardens Beach Resort changed our minds. We will definitely be returning to this resort and won't be staying anywhere else in St. Lucia. Our stay there was wonderful. We went to St.… Read more
Where do I start? We tend to prefer to try different hotels whenever we travel and we always agreed that we would visit different Caribbean countries. However, Bay Gardens Beach Resort changed our minds. We will definitely be returning to this resort and won't be staying anywhere else in St. Lucia. Our stay there was wonderful. We went to St. Lucia to get married and stayed at Bay Garden Beach Resort for the first 10 days of our stay and then moved to another much more expensive hotel with a reputation as being one of the most luxurious on the island. However, despite its price and reputation that resort was a massive disappointment and in our estimation it could never compare to Bay Gardens Beach Resort. Firstly, the team was incredibly warm, welcoming and friendly. They were very attentive. It sounds very cliche and a bit hyperbolic, but there really was a family feel. They are family friendly and actually like kids (it's always clear which hotels like kids and which just tolerate them). You get to know the staff and they know you - you don't feel like yet another faceless guest. The proximity to the beach for all the rooms is fantastic. We had seven rooms booked for family and friends, 5 of the rooms were beach front and we all quite literally had the beach outside our door - 10 paces and you were on the sand, a little further and you were in the sea. Our friends who booked a pool view had an amazing view from their rooms (I think 2nd or 3rd floor), not a view of just of the pool but of the beach and the horizon - beautiful. And they had just a 2-3 minute walk to the beach. The pool was great, clean and a good size with even a mini waterfall. Having drinks by the pool while the kids splashed about to the sounds of soca music was idyllic. We booked a suite. We were lucky to get a buy one night get one free, which meant that by booking this deal directly with the hotel, a suite worked out more or less the same price as just a room on the popular hotel websites. The suite was great for entertaining friends and family who visited us while we were there and was a good size, very roomy, perfect for my husband and I and our 1 year old and 7 year old. And perfect for preparing on the day of our wedding. I had a hair stylist, a make-up artist, my two bridesmaids, parents, 3 flower girls and my own 2 kids and it never felt cramped. The bed was a good size, and quite often we all ended up sleeping on it comfortably. The kitchen had what we needed, though we didn't use it often to prepare food as we tended to eat in the restaurants. I had family staying at two of the other hotels in the group and I loved the fact that there was a free shuttle bus they could take to us and that they could use the pool and restaurant. The free shuttle will also take guests to town and back again. We didn't use their weddings services an instead used a wedding planner but this didn't affect they way they dealt with us at all. At the other resort we stayed at, they seemed to take umbrage at the fact that we hadn't used their services. I did get to see a couple of weddings held at Bay Gardens Beach Resort and they looked great; they even had the same DJ I used. I rarely use hotel spa facilities, but as I did here. I had a massage, a facial, a pedicure and a manicure. I'm often disappointed with massages, but it was perfect and the other services were excellent too. They even replaced my smudged nail polish on the morning of my wedding without charge. There were very few negatives. For us there were only a couple of issues. We found the food in the restaurants for lunch and dinner disappointing. Breakfast was great, and cocktails too but the other meals were not as exciting. However, this was of little importance bearing in mind how seriously they took our children's' allergies and the fact they made a great effort to ensure we had options for them. The other issue I had was that in my suite there was a washing machine but I couldn't access it as it was in a cupboard that had a lock on it. When I enquired, I was told that the in-room washing machine was only for their time-share guests. There are facilities for washing but they requires coins and aren't as convenient as having a machine in the room. Reception are happy to give change for the machines and sell detergent. I just felt that whatever is in a room should be available for any guest who's paying for the room. However, I really can't complain about this too much as it was insignificant bearing in mind the many ways in which Bay Gardens Beach Resort is perfect. All in all, I really can't praise the resort enough. We loved it. I'm sure you will too. Read less
Image of the Tripadvisor rating Offer to bring the standards up

May 11, 2020 Mitchhut Iwade, United Kingdom

I visited the Bay Gardens Resort and Spa in November 2019 with my family, and we fell in love with the Island and its people, the experience was fantastic, and we really enjoyed our holiday. Although there were a few issues we found which I believe could be easily sorted, so making your hotel the place to visit on the Island. I decided that… Read more
I visited the Bay Gardens Resort and Spa in November 2019 with my family, and we fell in love with the Island and its people, the experience was fantastic, and we really enjoyed our holiday. Although there were a few issues we found which I believe could be easily sorted, so making your hotel the place to visit on the Island. I decided that instead of sharing these issues on social media for everyone to see like most people would, to report these to the hotel manager while at the hotel so giving the hotel a chance to rectify these issues. The issues were seen mainly in the department’s housekeeping, restaurants and kitchen. On arrival after a long flight we were welcomed by reception which was how it should be making the guest feel welcome, and relaxed, but when got to our rooms housekeeping and not put pillow cases on and the robes were missing, I rang reception and they arranged for them to be delivered, but what would have been nice was someone to offer to put the pillow cases on, therefore going that extra mile for guests. During our stay some plantain and tomato relish was delivered to our room we tried some but did not eat all so after 3 day the tomato relish had mould growing on it, this was not noticed by housekeeping so in the end I had to ask reception to have it removed, which took two days. My daughter’s room had a problem with the toilet, the toilet was flowing all the time, making a very loud noise. We reported this and when we came back it seemed to be fixed. That night the pressure built up so much in the toilet, that during the night the lid of the tank popped open making massive noise and waking my daughter up as the toilet proceeded to making an even louder noise, so keeping her awake throughout the night- this wouldn’t of happened if it had been fixed in the first place. All these little issues for housekeeping are about paying attention to the details. We went to the Hi Tide restaurant and bar, the food on the first night was great so I thought we are in for a wonderful stay, the bar staff are brilliant with the guests, but after that things went downhill with HI Tide. • Food was coming out cold • Once starters had been cleared, we would wait 1 hour or more for the main course to arrive and other guests commented on this • Breakfast was good although when I asked if there was any bacon on the buffet, I was told we only offer it 3 times a week, but then the chef got told off for being honest with guests • On one occasion the buffet room was filing up with smoke so I pointed out to the restaurant supervisor that the lady cooking the eggs had the griddle to hot, so the oil was burning as soon as she started to cook the eggs, turning it down would stop the smoke. • The Hi Tide restaurant was closed one night so we decided to go to the Seagrapes beach bar, and everybody was unhappy about the menu on offer it was as follows; Starters Pumpkin soup Seafood Chowder Tossed salad Tomato and mozzarella cheese salad Entrée BBQ Chicken BBQ Ribs Seaford au gratin Steamed fish Partiote Sides (Choice any 2) Scalped Potatoes Steam veg Creole Rice & Beans Corn on the cob So to break down this menu, for starters you have 2 soups on offer and 2 salads, we ordered both salads and they were the same but the tossed salad just had cheese added. For the main course I had the Seafood au gratin, sorry to say this was really bad and we didn’t eat it. On this evening a couple were playing the keyboard and singing, they were good but the problem was the staff standing around talking whilst the hotel music was still playing over the couple performing, I had to ask the staff to turn it off or down as nobody could hear the performance. Other issues with the restaurant and kitchen included; • Whilst having dinner in Hi Tide we ordered some drinks and my wife’s drink did not arrive, so we waited about 40 minutes so my wife and got her drink from the bar • One lunch time the waitress was taking our order, my wife was in the middle of giving her order when the waitress just turned away and sat down some other guest then came back to finish taking order with no apology, which is actually quite rude towards customers. • We were asked by management to try the Seagrapes again which said yes we would, so went one lunchtime got there about 12.15, but the waitress said the chef is not ready, so I asked how long, and was told 13.00hrs or 13.15hrs so went back to Hi tide- but we were told the restaurant was open from 12pm. IN catering if you open at 12pm you have to be ready for the customers you cant ask them to wait around. • On our first visit to Hi tide we got offered the daily menu and the other menu that does not change, after this there was no daily menu offered but it was shown on the board. • The Lobster menu was good other than the lobster I was given was over cooked, when serving lobster it is best to take the meat out the shell and the put in back in to serve as for customers getting the meat out of the shell is very hard. • We sat around the pool and I noticed a health and safety issue which was some tiles on the edge of the pool were broken and this could cause a trip hazard, a few days later it was still not repaired so I had to report it, even though the hotel staff walk around the pool on a daily basis. I Have been in the hospitality trade for over 30 years and worked with some of the best, I offered my services to bring the standards up but his got ignored shame Read less
Image of the Tripadvisor rating Beautiful Property

Apr 16, 2020 furil Detroit, Michigan

This was our second stay, and again, not disappointed. The staff are all wonderful and helpful, I don't believe "no" is in their vocabulary. Our one bedroom suite was clean and very comfortable with everything one could want for a week or longer stay. Walking around the grounds is like walking in a botanical garden with most of the vegitation… Read more
This was our second stay, and again, not disappointed. The staff are all wonderful and helpful, I don't believe "no" is in their vocabulary. Our one bedroom suite was clean and very comfortable with everything one could want for a week or longer stay. Walking around the grounds is like walking in a botanical garden with most of the vegitation placard with its information. A nice pool area and a great beach. The resort is within walking distance to local restaurants and a free shuttle is available to the sister resort which is a couple minute walk to a fully stocked market. This is a go to resort. Read less
Image of the Tripadvisor rating wonderful staff

Apr 13, 2020 Suesteve58 Bexhill-on-Sea, United Kingdom

Unfortunately our stay at the resort wasn't as we had planned to celebrate our 25th wedding anniversary. This had nothing to do with the hotel but the timing of our visit just before the coronavirus impacted on flights and the island. We had booked for 12 nights but in the end we were there for a week due to our return flight being cancelled and… Read more
Unfortunately our stay at the resort wasn't as we had planned to celebrate our 25th wedding anniversary. This had nothing to do with the hotel but the timing of our visit just before the coronavirus impacted on flights and the island. We had booked for 12 nights but in the end we were there for a week due to our return flight being cancelled and having to re-arrange an earlier return flight We were unable to book any trips and local restaurants were closing down due to curfew and lack of diners. I cannot fault the lengths the hotel went to in regards to infection control. All meals were served a la carte and hand sanitizer was provided. The staff are so friendly and always checking if we were ok and doing their best to help us enjoy our time there. The reception staff were also very helpful making telephone calls for us when required. We both enjoyed the food, even if the wait was a bit lengthy on occasions, but we were not in a hurry to go anywhere so it wasn't a problem We will definitely return one day to experience all that Bay Gardens Beach Resort and surrounding area have to offer. The hotel is quite low key and ideal for couples and families wanting a safe relaxing time. Our room was a garden view and both bedroom and bathroom were large and housekeeping was excellent. The transfer from the airport is about an hour and a half but it went quickly but we were able to see some more of the island on the way. Read less
Image of the Tripadvisor rating Amazing staff

Apr 1, 2020 901carol Bournemouth, United Kingdom

When we flew to St Lucia last month everything was fine but in a few days England was on lock down . However i had a really enjoyable holiday all be i could not do all the trips planned. The hotel looked after everybody wonderfully . Particular thanks to Dillon , Shazam and Wendy . As nobody was arriving the numbers of guests reduced every day but… Read more
When we flew to St Lucia last month everything was fine but in a few days England was on lock down . However i had a really enjoyable holiday all be i could not do all the trips planned. The hotel looked after everybody wonderfully . Particular thanks to Dillon , Shazam and Wendy . As nobody was arriving the numbers of guests reduced every day but the staff still made sure everyone was ok. The last night St Lucia was on lock down which meant the staff had to be home by 11. So we had dinner early and took a drink to the room . The manager frequently came round to talk to everyone and explain what was going on. Lovely lady. I would recommend the dine around programme to eat at local restaurants . When everything is back to normal i will return . Hope everyone is keeping safe. Read less