InterContinental Montreal

As a regular visitor to Montreal, I can definitively say that the InterContinental Montreal is my most preferred place to stay. The friendly service, world class facilities and amenities, and terrific location make the IC my home away from home. I most recently stayed there for the Nuit Blanche weekend and my expectations for greatness were exceeded yet again. The breakfast buffet at the Osco is the finest breakfast I've had at any hotel in the world. Several fresh breads, charcuterie, beans, and fresh fruit, plus cappucino served with a smile by Rene-Gilles and Marc Read, are the perfect way to start the day and keep me full well into the afternoon. I highly recommend upgrading to a rate that will include breakfast. I stayed in a corner room on the 24th floor with excellent views of the Cartier bridge, Farine Four Roses sign, and much of the city skyline. The desk was right by the windows, providing a comfortable location for getting some work done and there were plenty of charging ports both at the desk and near the bed. The steam room really warmed me up after a chilly evening outdoors, though I found the salt water pool a little too chilly on the winter morning when I visited. In addition to a delightful breakfast, my friends were thrilled with their absinthe cocktails along with dinner at Sarah B. The beyond burger was delicious and a reasonably-priced plant-based option. The location is excellent with quick walks to Old Montreal and the Quartier des Spectacles. Additionally, you don't have to go outside to hop on the Orange Line metro stop at Victoria Square. It was a little less convienient not staying at the same hotel as my friends, but all of the amenities, warm customer service, and comfortable rooms more than made up for those short walks to meet up with chums. Read less

Came here for our annual trip with my friends . Had a 2 night stay. I was acknowledged as an ambassador diamond member and treated as such. Our rooms were exactly as booked with no issues . Eric made sure we were taken care of . Our rooms had access to the lounge which we took full advantage of. Ivan was very attentive there. He made sure food was fresh and the coffee machine was always working . Very nice place to enjoy spoke food and drinks . The hotel is conveniently located close to train station , downtown and old Montreal . We will be back . Read less

What started out as a great stay had some hiccups at the end that could have been addressed earlier. We arrived at the hotel a few hours before check in and due to cleaning of the rooms our room was not available for early check in, which is not a big deal as you can leave your bag with the bellhop and explore the town. An early check in is never a guarantee so this was not a big deal and this gives one time to walk around the old part of town. The hotel itself is located within easy walking distance of all of the old part of Montreal, is a quick 30 minute taxi/uber ride from the airport, across the street from the convention center, and near the Metro Stop. There is a café near the entrance to the hotel and an abundance of food/shops within a few minutes if one heads in any direction. Upon checking in, we dealt with Martin, who was polite, kind, and even gave us an upgrade to a larger suite on the top floor. Martin even had plenty of helpful suggestions for things for us to do or so. The room itself was large, clean and well apportioned. The bathroom was larger than one would have thought but as noted elsewhere the showers are a tad small. The only issue that I would address in the bathroom is the lighting itself. The lights have a yellowish soft hue to them and for someone trying to put on makeup this can be an issue. In other words, add in some sort of makeup mirror or brighter lights. Our biggest issue was the final night that we were there. We were awoken at 3:30 in the morning to what sounded like a party going on in the hallway with lots of shouting, doors slamming, and what sounded like furniture being moved around. We called the front desk and they responded that they were sending security up to the floor. The noise continued for about another half hour and thus, it was near impossible to go back to sleep. Subsequent to this we found out that there were three weddings or three wedding parties at the hotel that night. I am sympathetic to the jovial nature of weddings, but the hotel could have been a little more proactive in addressing noise or concerns. For example, there are cameras in the hallways and an attentive staff could have seen the commotion and addressed sooner or seen a large group return to the hotel at an early time and asked them to be mindful or other guests. One last thing was that the complimentary coffee in the lobby seemed to be brewed too strong, almost had a burnt taste to it. Despite the foregoing, we would stay here again given the location and service. Read less