Holiday Inn Toronto Downtown Centre

Toronto, Canada

Virgin rating

The hotel

Offering a high standard of comfort in a great location, you’re close to Toronto’s many and varied attractions at this downtown hotel. After a busy day sightseeing, relax on the sun deck or swim a few lengths in the indoor heated pool. The Carlton is open for breakfast, lunch and dinner and is a cosy, casual place in which to really unwind. Before dinner, head to the Thirty Bar and Lounge for a glass or two of something delicious, it’s also great for a relaxing nightcap. Gourmet tea and coffee is served in the Coffee Zone, which has handy internet connection and is open from early morning ‘til late at night. There’s also no end of eateries close by, spoiling you for choice!

Amenities

  • Hot tub
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Great For A Base
  • Close to City Centre

Where is it

1-block from the Yonge Street subway stop and within 1.5 km of major attractions such as the Ontario Parliament Building, Royal Ontario Museum and CN Tower. Transfer time from Toronto International Airport: 45 minutes.

Hotel information

513 rooms on 23 floors in 1 building. All with air-conditioning, satellite TV with pay-per-view films, 2 telephones, WiFi access*, mini-bar, tea/coffee maker, safe, hairdryer and iron and board. Standard Rooms with 2 double beds or 1 king-size bed, sleeping maximum 4 adults or 2 adults and 2 children.

The Carlton (open for breakfast, lunch and dinner). Thirty Bar and Lounge. The Coffee Zone with internet connection*. Indoor swimming pool. Fitness centre. Limited room service*. Dry cleaning/laundry service*. Gift shop. Overnight parking CA$28 per day (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (413)
  • Very good (987)
  • Average (481)
  • Poor (169)
  • Terrible (118)
Image of the Tripadvisor rating Great location and staff

Mar 28, 2024 Chris S Lansing, Michigan

The stay here was fantastic! The location is great with a lot of restaurants and bars nearby and just a short walk to a subway station. The front desk staff and the housekeeping staff were all friendly and helpful at every interaction. The pool and fitness center was a nice touch as well.
Image of the Tripadvisor rating Small European style rooms, well appointed, new but lots of street noise.

Feb 20, 2024 Randy H Dartmouth, Canada

Small rooms but well appointed. Rooms facing Carlton street are VERY noisy allowing traffic and pedestrian noises to easily come through. Staff is capable but not always helpful. Need unscented soaps in bathroom. Also room temps were hard to control. Very convenient location.
Image of the Tripadvisor rating Exceptional stay begins with exceptional staff like Jenny

Feb 17, 2024 FairmindedTraveler Denver, Colorado

A great hotel stay assumes that the hotel has a comfortable bed and room, along with basic amenities, and a great location. This Holiday Inn has all that - this was my second consecutive late June stay there. But the Superstar of a truly great stay is always the people - Jenny at the front desk is exactly that Superstar. Both times I was… Read more
A great hotel stay assumes that the hotel has a comfortable bed and room, along with basic amenities, and a great location. This Holiday Inn has all that - this was my second consecutive late June stay there. But the Superstar of a truly great stay is always the people - Jenny at the front desk is exactly that Superstar. Both times I was fortunate to I have the privilege of checking in with her at the front desk. Unbelievably kind, helpful to set up an extremely enjoyable stay with a room that accommodated my basic modest requests, a little higher floor and away from elevator for quiet and comfort. Moreover, check in with Jenny was more like a chat with an old friend rather than a typical hotel experience. I sincerely hope that hotel management realize what an absolute asset they have in Jenny. The gold standard for hotel excellence based on my experience over the last few years. And from a personal standpoint, obtaining a comfortable room for a longer stay really sets up a great vacation. It's been a little bit of a stressful time of my life and these Toronto getaways have been a highlight. Beyond all this, I love the hotel location whether nearby eateries or bars, transit via streetcar or subway, grocery store next door, etc. Also from the room amenities like refrigerator to on-site self-service laundry, a microwave room, and a very nice deck with swimming pool. Always a great stay at this hotel - and very much a part of that was amazing staff like Jenny. Thank you so much! Read less
Image of the Tripadvisor rating Hotel is good but the staff is amazing.

Jan 30, 2024 fabioinmontreal Montreal, Canada

Great experience in this hotel. Have been a guest for over 20 times and from the first time till the last time always was all good. What I like about is that even if things happen ( not all elevators work or line up at reception etc ) they are always smiling and giving you feeling that you are super important. Reception desk is simply amazing.… Read more
Great experience in this hotel. Have been a guest for over 20 times and from the first time till the last time always was all good. What I like about is that even if things happen ( not all elevators work or line up at reception etc ) they are always smiling and giving you feeling that you are super important. Reception desk is simply amazing. They are polite and great and helpful. And they do remember what room you liked last time. Special thanks to Mr Ali and Ash but all of them are simply great. What a lively place. Breakfast is good and nice as well as place for dinner. Rooms are clean and with amenities. Fridge is in the room also. Simply - great. It is not extremely luxurious however it is clean reasonably priced and clean. The people that work on the floors cleaning are also very lovely always saying hello and asking if you need anything. Bravo Read less
Image of the Tripadvisor rating Good location

Jan 24, 2024 Paolo D Montreal, Canada

Simple and efficient for what we needed In walking distance to our venues. Front desk staff. Was very helpful and efficient. Housekeeping was good Rooms could be better, but again, we did not spend much time in the room. Restaurant was okay at best