Sugar Bay Barbados

Barbados, Caribbean

Virgin rating

Signature Room
Signature Room
Signature Room
Deluxe Signature Room
Deluxe Signature Room
Deluxe Signature Room
Ocean Front Room
Family Suite
Family Suite
Family Suite
Family Suite
Colin's Beach Bar
Reef Buffet Restaurant
Umi Restaurant
Umi Restaurant
Sizzle Steakhouse
Sizzle Steakhouse
Reef
Lazy Mongoose
Lazy Mongoose
Lobby
Library
Beachfront Lounge
Driftwood Cafe Lounge
Reef
Kids Club
Creche
Creche
Signature Room
Signature Room
Signature Room
Deluxe Signature Room
Deluxe Signature Room
Deluxe Signature Room
Ocean Front Room
Family Suite
Family Suite
Family Suite
Family Suite
Colin's Beach Bar
Reef Buffet Restaurant
Umi Restaurant
Umi Restaurant
Sizzle Steakhouse
Sizzle Steakhouse
Reef
Lazy Mongoose
Lazy Mongoose
Lobby
Library
Beachfront Lounge
Driftwood Cafe Lounge
Reef
Kids Club
Creche
Creche

The hotel

The All Inclusive Sugar Bay Barbados offers a delightful holiday base with an array of activities, four fantastic restaurants, tranquil Caribbean waters in a protected lagoon, and with Bridgetown only a 10-minute drive away, you will be spoilt for choice with things to do and see! Perfect for couples, friends and families, Sugar Bay oozes boho-chic style and radiates a serene atmosphere allowing you to completely unwind in paradise. Guest rooms suit all types of holidaymakers with spacious family suites ideal for larger groups, all of which have great views of the ocean, the pool or the lush, green gardens. Being just a few metres from the calmest seas of the south coast, water sports are very much the order of the day with plenty available. Aside from taking a swim in the cool Caribbean Sea, there are also two swimming pools to laze by and a fitness centre for enthusiasts. Otherwise, head to Karma Spa for a spot of well-deserved pampering. Whilst the adults are at play, the kids have their very own children’s club, offering beach games, competitions and opportunities for exploring. Teens aren’t left out; they can hang together in the clubhouse, an adult no-go area! Dining is a joy, as Sugar Bay Barbados boasts more dining options than most hotels in Barbados! There is a tantalising selection of restaurants to choose from, each utilising the freshest produce from land and sea.

Amenities

  • Kayaking
  • Snorkelling
  • Babysitting service
  • Creche
  • Kids Club
  • Teen Club
  • Families
  • Honeymoon
  • Wedding
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym

Where is it

Overlooking the stunning beachfront and tranquil Caribbean Sea. The capital, Bridgetown, is only a 10-minute drive away. The south coast boardwalk is accessible from the beach offering a short walk along the ocean side to a variety of restaurants and bars. Transfer time from airport: 25 minutes.

Hotel information

138 rooms, all of which are air-conditioned with private balcony, TV, telephone, complimentary WiFi, mini-fridge, tea/coffee-making facilities, safe, hairdryer and iron and board. Signature Room with pool or garden views and 1 king-size bed (twin beds available on request), sleeping maximum 2 adults.

All Inclusive of: breakfast, lunch and dinner, two specialty dining experiences (Sizzle Steak House and Umi; guests can choose two sushi experiences in Umi or two steakhouse experiences in Sizzle Steak House, or one of each. Only valid for stays of 7 nights or more), premium alcoholic beverages and non-alcoholic beverages. All entertainment and activities above unless stated otherwise.

Please note: guests can have additional specialty dining experiences at the cost of $25pp (payable locally, subject to change).

Deluxe Signature Rooms with pool or garden views and 1 king-size bed (twin beds available on request) and sofa bed. This room is larger in size than the Signature Room and sleeps maximum 3 adults or 2 adults and 1 child.

Ocean Front Rooms overlook the beach and lagoon and have 1 king-size bed (twin beds available on request), sleeping maximum 2 adults.

Ocean Front Honeymoon Suites overlook the beach and lagoon and have 1 king-size 4-poster bed, sleeping maximum 2 adults.

Deluxe Ocean Front Room with 1 king-size bed (twin beds available on request) and a sofa bed, sleeping maximum 3 adults or 2 adults and 1 child.

Family Suite with pool or garden views, a large living area with sofa bed and a separate bedroom with 1 king-size bed, sleeping maximum 4 adults, 3 adults and 2 children or 2 adults and 3 children.

Ocean Front Family Suites boast great views of the ocean, a large living area with sofa bed and a separate bedroom with 1 king-size bed, sleeping maximum 4 adults, 3 adults and 2 children or 2 adults and 3 children

2-Bedroom Suite with garden views, master bedroom with 1 king-size bed and additional bedroom with 1 queen-size bed plus a sofa bed in the separate living area, sleeping maximum 5 adults or 2 adults and 3 children.

2-Bedroom Ocean Front Suite with master bedroom with 1 king-size bed and additional bedroom with twin beds plus a sofa bed in the separate living area, sleeping maximum 6 adults, 3 adults and 3 children or 2 adults and 4 children.

The Reef (buffet restaurant/breakfast, lunch and dinner), Colin’s Bar & Grill (lunch), Lazy Mongoose Pub, Sizzle Steak House (dinner only/limited dining), Umi (Sushi/Asian Fusion - dinner only/limited dining). New Driftwood Cafe. Blush Cafe* (coffee shop).

Arcade. In-house guest activities team to organise day/evening activities/entertainment.

2 swimming pools, one with a swim-up bar. Karma Spa* with a new salon. Fitness centre. Non-motorised water sports including boogie boards, kayaking and snorkelling. Beach volleyball. Newly redesigned games room. Creche and kids' club. Teen clubhouse.

Gift shop*. Complimentary WiFi. Babysitting* (on request). Creche/nursery. Laundry/dry-cleaning service*. 24-hour reception.

A Tourism Fee will be charged per bedroom, per night and will be collected at check out. The rate is subject to change by the Government, and varies by hotel room. Fees currently range from 8.75 Barbadian dollar (approximately £3.90) to 35 Barbadian dollar​ (approximately £16.00) per bedroom, per night. 

7 nights between 21 Dec-2 Jan.

* Denotes local charge.  

Please note: smoking is not allowed in guest rooms or balconies.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1466)
  • Very good (476)
  • Average (133)
  • Poor (32)
  • Terrible (37)
Image of the Tripadvisor rating Return trip

Apr 15, 2024 Potentforce N Ireland

Back to Sugar Bay for another break. The upgrades around Reef have certainly worked with the new bar area a great addition. We had a room change to contend with but I must say again the rooms are excellent, made up daily with all the amenities you need. No need to bring a hairdryer as the one in the room is perfectly sufficient. Small fridge… Read more
Back to Sugar Bay for another break. The upgrades around Reef have certainly worked with the new bar area a great addition. We had a room change to contend with but I must say again the rooms are excellent, made up daily with all the amenities you need. No need to bring a hairdryer as the one in the room is perfectly sufficient. Small fridge with water is a welcome addition. The resort is has received a spruce up. The groundsmen work tirelessly to keep the redort clean and tidy. Plenty of loungers available on the beach with parasols available on request. Bit of an issue this time round as the loungers adjacent to the pool were booked by guests laying towels to reserve from early hrs. Pool bar well looked after by David, who always made us feel welcome. Serving staff are much improved this time round. An excellent variety of food, all tastes catered for. En site restaurants Sizzle and Umi were excellent. Book early as they get busy. Damien and his team at the bar were excellent and the entertainment was as good as usual. Overall a thoroughly enjoyable break. Will definitely be back Read less
Image of the Tripadvisor rating A Great Place to Visit

Apr 14, 2024 Odyssey743092 Port Moody, Canada

A great place to visit but not the best place in Caribbean . You can have a better sea or better entertainment and fun and activities in Cancun city , or Havana is a probably better fun city with similar beaches. People are a bit aggressive like Jamaica but don't get me wrong not rude at all.
Image of the Tripadvisor rating An underwhelming experience

Apr 13, 2024 brownmatthew5 Gran Canaria, Spain

This hotel is all a bit tired and needs a rethink. If you are looking for a luxurious Barbados experience you will be disappointed. Sugar Bay’s staff are friendly but they are masking a hotel that is not up to it anymore. Our welcome drink had a dead wasp in it, the hanging rail in the room collapsed, food is repetitive and the all inclusive… Read more
This hotel is all a bit tired and needs a rethink. If you are looking for a luxurious Barbados experience you will be disappointed. Sugar Bay’s staff are friendly but they are masking a hotel that is not up to it anymore. Our welcome drink had a dead wasp in it, the hanging rail in the room collapsed, food is repetitive and the all inclusive drinks aren’t very drinkable. The pool is dirty and not big enough to cater for the number of people staying there. Positioned nicely on the south west corner surrounded by nice beaches, it seems to be unlucky to be very prone to seaweed that the beach staff don’t clear away for days, so it makes the whole beach area look tired. As a result we chose to go out for days at other beaches and dinners at additional expense and in the end we found another hotel up the west coast and checked out 2 days early to enjoy what Barbados really does have to offer but is lacking in Sugar Bay. We told the hotel staff about our poor experience and we were checking out 2 days before we did - no offer of compensation - not even an apology…which tells you everything you need to know about the hotel. Read less
Image of the Tripadvisor rating 4th visit - expectations not quite met this time

Apr 11, 2024 Kellyturner2903 Oxford, United Kingdom

This was our 4th visit to Sugar Bay, once again we had a fabulous time. The hotel beach and staff are great however we would usually give five stars but this year it’s a four from us! On check in we were given room 201 - having stayed a few times before we knew this was sub standard for a signature room (very small, no storage and having to boil… Read more
This was our 4th visit to Sugar Bay, once again we had a fabulous time. The hotel beach and staff are great however we would usually give five stars but this year it’s a four from us! On check in we were given room 201 - having stayed a few times before we knew this was sub standard for a signature room (very small, no storage and having to boil the kettle on our bed side table was not ideal!) After complaining we were moved from our second night and room 342 was amazing! I am very surprised though that our initial room would have been issued to any guests, but particularly those who have stayed three times before. Moving on to the food, this was great, the new buffet lay out worked well and there was always a fantastic variety. We also went to UMI which was delicious. We did feel that the service in the restaurants both at lunch and dinner had declined. It was often very slow and took a while for drinks/tables to be cleared etc. We aren’t people that rush on holiday at all and have fond memories of great service in a relaxed manner on our previous visits however this time it did feel like a hassle to sometimes get a drink or service. The service at the bar was great , but we were very disappointed with the wine selection which has changed from our previous visits (despite the hotel becoming more expensive) previously Pinot Grigio white and blush were available, however now it is only Tempranillo which, in our opinion was not drinkable. Having said that the sparkling wine, beer and cocktails were lovely. We were very happy to buy decent rose when in UMI and would suggest perhaps offering customers the opportunity to upgrade to better wines should they wish. Overall our holiday was lovely however I’m not sure if we would return due to the points above, we will however continue with our yearly visits to the Island as it’s simply beautiful! Read less
Image of the Tripadvisor rating I would not recommend staying at the Sugar Bay Hotel in Barbados.

Apr 9, 2024 Tony C

Day 2 of a 16 day stay and disappointed so far. The setting, sea and beach is good. However there are many poor experiences. The internet is advertised as fast, but is only running at 3 MB. The answer from reception is that it is fast when there are few quests, but it slows down a lot when there are lots of guests. The room smells of damp and… Read more
Day 2 of a 16 day stay and disappointed so far. The setting, sea and beach is good. However there are many poor experiences. The internet is advertised as fast, but is only running at 3 MB. The answer from reception is that it is fast when there are few quests, but it slows down a lot when there are lots of guests. The room smells of damp and there are very few sockets compared to the multiple gadgets that people use today. I found two additional sockets behind the bed and plugged in laptop and other chargers, but this required moving the bed away from the wall. However the cleaners pushed the bed back into position and damaged one of the chargers. The shower and bathroom area in our room is very small. Read less