Regal Airport Hotel

Hong Kong, Far East

The hotel

The great thing about this hotel is that it can be accessed directly through the terminal at Hong Kong International Airport and if you fancy a spot of shopping, the SkyPlaza Shopping Mall is only 2 minutes away or Hong Kong Disneyland is a short drive away. As well as its great location, the hotel offers a wide range of dining experiences with six restaurants and bars and a range of recreational facilities to keep you busy including a spa, 24-hour gym and two swimming pools.

Amenities

  • Babysitting service
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa
  • Swimming Pool
  • Valet parking
  • Close to City Centre

Where is it

Directly connected to Hong Kong International Airport via an enclosed link bridge.

Hotel information

1,171 rooms and suites on 14 floors. All with air-conditioning, satellite TV, telephone, tea/coffee maker, complimentary Internet access, safe and hairdryer. Superior Rooms are 27 sq m have garden and pool views, with 1 double bed or twin beds, sleeping maximum 2 adults.

Deluxe Rooms are 29 sq m with airport terminal and runway views, with 1 king-size bed, sleeping maximum 2 adults.

Family Quadruple Rooms are 29 sq m with 2 queen-size beds, sleeping maximum 4 adults.

Executive Club Rooms are located on the top 3 floors and include the following club benefits:

  • Executive Club Lounge access with deluxe Continental breakfast, complimentary refreshments, including soft drinks, juice, mineral water, tea/coffee throughout the day and evening cocktails with hot and cold hors d’oeuvres
  • Complimentary Regal scheduled shuttle bus service
  • Priority check in/check out services with late check out at no extra charge (subject to availability)
  • Complimentary pressing of a suit or two pieces of clothing per stay

Airport Izakaya restaurant (Japanese cuisine), Café Aficionado (International à la carte menu and buffets), The China Coast Bar and Grill (steaks and seafood), Dragon Inn (Shanghainese cuisine), Rouge (Cantonese cuisine), Regala Café and Dessert Bar (lunch and afternoon tea). Regal Patisserie. Heated indoor and outdoor swimming pool. Spa* and 24-hour gym. Complimentary 30-minute WiFi access in lobby area. Babysitting service*. Laundry/dry-cleaning service*. 24-hour room service. Concierge service. Valet parking*.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2547)
  • Very good (2298)
  • Average (1085)
  • Poor (428)
  • Terrible (274)
Image of the Tripadvisor rating Quarantine Stay: AVOID!

Sep 15, 2021 HK1966LB Hong Kong, China

I stayed in a Deluxe room. The hotel has been built probably with the opening of the airport (20+ years ago) and needs a refresh. The booking process is straightforward, it took me 5 minutes, and I did it all online. The T&C are not in customer favors "No cancellation and amendment is allowed once the reservation is confirmed" and payment in full… Read more
I stayed in a Deluxe room. The hotel has been built probably with the opening of the airport (20+ years ago) and needs a refresh. The booking process is straightforward, it took me 5 minutes, and I did it all online. The T&C are not in customer favors "No cancellation and amendment is allowed once the reservation is confirmed" and payment in full at booking time. When you start your stay, you will get a Chinese menu. You can change it to Western (that is the same as Chinese but with spaghetti instead of rice), Vegetarian, or Halal (that seems to be the best option, even if I did not try). You can also select a mixed menu (e.g., Vegetarian for breakfast, Western for lunch, and Chinese for dinner). I changed my menu during my stay calling the room service; they been very gentle, fast, and accommodating. It depends on tastes, but I judge the food as not eatable on most occasions. You can order using the delivery APP, and the stuff has been delivered to my room very fast. One day, I also ordered room service: it was ok and took 1 hour to be delivered. The checkout process is simple and fast: someone comes to pick you up at your room (the lifts are blocked), and you are taking different lifts from when you arrived. On the second floor, there is a gentleman that scans your quarantine order and you can go. Staff are all very nice and professional. Room review The room assigned to me was a so-called Deluxe Room, 29 sqmt. However, I doubt that room was really 29 sqmt: the hotel is built as a square, and my room was in one corner, so the two main walls were not parallel, which came out with a significant reduction in space. That, however, is the less of the issues. The room is old, and the carpet is over any reasonable level of hygiene: I founded nails and long hairs from previous guests. I believe the housekeeping disinfect the carpet with spray (it was unbelievably sticky, especially during the first days) between one guest and another but I doubt they clean with a vacuum cleaner. The bathroom was very smelly. The room is not well furnished with too many amenities: tissue boxes, two toilet paper rolls, few towels (3 for the body and 3 for hands, two sleepers, one hairdryer), and two shampoos and two bath gels. There is a small pack of detergent powder for laundry. They provide two coffee cups, two spoons, one water boiler, few instant coffees, English breakfast tea, and sugars. There is one small fridge but working well. There are 30 bottles of water, and if you want more, it cost 5$ each bottle. There is a large Sony TV (that is not smart) with an HDMI port, and you need to remember to bring an HDMI cable with you. There is a good selection of international channels (from Australia, US, HK, Japan, France, GCC, Mainland, UK, India, Korea). Internet is quite good and easy to connect. I had a queen bed with a 3 cm topper, a round glass table, a sofa. All around one of the walls, there is a long table where you can comfortably work. The windows are locked, small, and have a monotonous view of the pool. Lighting is adequate, while AC is noisy and old. Suggestions to Management I was aware the food in this hotel was not good, and I came ready for that. But what surprised me was the missing of basic hygiene in the room. If I understood – not justify – few long hairs can remain on the carpet, having long hairs on a fresh new towel, or nails on the floor is not acceptable. Since this hotel is providing a service for the community that is intended to stop the diffusion of a disease, I wonder why we should remain confined in such an environment. As a takeover from this stay, I am not sure I will remember the stench coming from the bathroom or the carpets' hairs/nails. Read less
Image of the Tripadvisor rating 21-day quarantine experience

Sep 15, 2021 VisitingHK2021

Regal Airport Hotel staff members are courteous and responsive to my questions and requests, including the extension of my stay from 14 days to 21 days due to the abrupt change in HK quarantine policies, requests for additional items such as towels, and complaints about neighborly noises. I even received a surprise gift for my birthday (a small… Read more
Regal Airport Hotel staff members are courteous and responsive to my questions and requests, including the extension of my stay from 14 days to 21 days due to the abrupt change in HK quarantine policies, requests for additional items such as towels, and complaints about neighborly noises. I even received a surprise gift for my birthday (a small dessert) during the quarantine, which is a really nice gesture from the hotel staff. The room is large, bright and clean. Overall this hotel has made the taxing 21-day quarantine a much better experience than what could have been. Thanks for everything! Read less
Image of the Tripadvisor rating A good experience

Sep 13, 2021 risaip

I spent my 14 days’ compulsory quarantine in Regal Airport Hotel. My package was the deluxe package and I found the room really clean, airy and quite big, with a pretty good view. What impressed me the most was the efficiency and friendliness of the staff. When I asked for anything, like additional towels, toilet papers, etc., they were always… Read more
I spent my 14 days’ compulsory quarantine in Regal Airport Hotel. My package was the deluxe package and I found the room really clean, airy and quite big, with a pretty good view. What impressed me the most was the efficiency and friendliness of the staff. When I asked for anything, like additional towels, toilet papers, etc., they were always very responsive, friendly and efficient. Read less
Image of the Tripadvisor rating If you have to spend time in prison, there's far worse places to stay. The Regal is good value for money.

Sep 8, 2021 Nick S Aberystwyth, United Kingdom

Nobody asked to spend 21 days in a hotel room, nor did the hotels really want to provide such a service I'm sure. So if you have to do it, and you don't especially want to spend too much money on the process, and assuming that your not too precious or entitled, then you could do a lot worse than the Regal. I paid the equivalent of a about 45 UK… Read more
Nobody asked to spend 21 days in a hotel room, nor did the hotels really want to provide such a service I'm sure. So if you have to do it, and you don't especially want to spend too much money on the process, and assuming that your not too precious or entitled, then you could do a lot worse than the Regal. I paid the equivalent of a about 45 UK pounds per day. For that I got a decent room, with an average view and three, not very exciting meals per day. If I had wanted to pay more I would have got more - but I am a pragmatist. Why worry about a few small inconveniences - just get it done and get out. I found the staff very friendly and helpful - I asked for an iron and ironing board and I got one. It's close to the airport so the transition from arrival to a bed is very straightforward - no coaches or queuing. I think it's important to see this as an experience that nobody wants to have to go through, but when you have no choice you make the best of it. If you are the kind of person who can feel a pea through 11 mattresses then this is not for you, but if you are reasonably normal, and you don't want to spend an arm and a leg on an experience which is never going to be fun under any circumstances, then you could do a lot worse than the Regal. Read less
Image of the Tripadvisor rating Memorable experience

Sep 8, 2021 Jeremybchan Hong Kong, China

Reservation department is helpful and nice. Spacious room with excellent sound insulation. Tidy and neat decoration offering relaxing environment for resting. Staff are polite and caring making my whole stay safe and pleasant.