W Hong Kong

Hong Kong, Far East

Virgin rating

The hotel

Kowloon is the Hong Kong suburb that puts the chi in chic, with giant Buddhas and skyscrapers sharing a horizon,and a buzzing atmosphere at ground level. The brand new W Hong Kong does its setting of neon cityscape, oriental markets and colonial cool proud, with one of the world’s highest rooftop pools, top-class restaurants, white-hot nightlife and the first Bliss® Spa in Asia. Whatever/Whenever is the W’s own take on the trusty hotel concierge. An interpretation that’s leaves no doubt as to what a concierge should deliver. Be sure to test them out and get help to explore all that is both old and new in Kowloon… the Cultural Centre, Lan Kwai Fong, the largest mall in the city and the night markets of Temple Street. Leave some time out from sightseeing to go to the spa. It not only offers treatment tables with an infinity view, there’s movie-while-you manicure, blues tunes and a legendary brownie buffet – it’s truly Zen, but with a kick. Swim a lap in the cool blue WET® pool under the dazzling blue sky or work out among the clouds at SWEAT® Fitness Centre – all on the 73rd floor! Nightlife options in and around the hotel are endless. Inside the hotel, Ignite the evening at FIRE, a high-profile and fashionable scene that will jump start your culinary experience or KITCHEN will sustain your epicurean adventure with a delectable selection of international and pan-Asian favourites. The Living Room suggests it’s should be just like you have at home. A mezzanine lounging space with views from double height windows, a DJ spinning his wheels and an eclectic mix of people making their way through the cocktail list… it’s maybe not quite like home. 

Amenities

  • Bar
  • Fitness Centre/Gym
  • Restaurant
  • Spa

Where is it

Located in West Kowloon, overlooking the harbour. 40 minutes from Hong Kong Airport.

Hotel information

393 rooms and speciality suites, all featuring air-conditioning, high-speed WiFi, mini bar*, coffee/tea making service, LCD TV, hairdryer, bath robe, iron and ironing board.

Wonderful rooms have a city view, with either 1 king-size or 2 twin beds; sleeping maximum 3 adults.

 

Spectacular rooms have a partial harbour view, with either 1 king-size or 2 twin beds; sleeping maximum 3 adults.

Fabulous Rooms offer oceanfront views, with either 1 king-size or 2 twin beds; sleeping maximum 3 adults. 

Cool Corner Rooms are larger in size with a modern chaise lounge by the window, with partial harbour views. These rooms have 1 king-size bed, sleeping maximum 3 adults. 

Fantastic Suites feature a spacious living room and seperate bedroom, with oceanfront views and 1 king-size bed; sleeping maximum 3 adults. 

Marvelous Suites are generously sized corner rooms with a separate dining room, living area and bedroom, all of which offer oceanfront views. The bedroom has 1 king-size bed, sleeping maximum 3 adults. 

WOW Suites are generously sized corner rooms with a separate dining room, living area and bedroom, all of which offer oceanfront and skyline views. The bedroom has 1 king-size bed, sleeping maximum 3 adults. 

KITCHEN (International restaurant serving breakfast, lunch and dinner). Sing Yin Cantonese Dining (open for lunch and dinner). WET® Deck (poolside rooftop bar open for drinks and light bites). WOOBAR.

Rooftop WET® Swimming Pool. Whirlpool. Bliss® Spa. Fitness centre. Sauna. Steam Room.

24 hour room service. Concierge. Daily housekeeping. Laundry service*. Gift shop.

*Denotes local charge

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (5610)
  • Very good (816)
  • Average (131)
  • Poor (48)
  • Terrible (27)
Image of the Tripadvisor rating Fuel & Recharge @ W Hong Kong (quarantine)

Jun 28, 2022 amd06282022

I had a very pleasant 7-day quarantine experience at W. I stayed in their Spectacular Room, which has a nice (partial) harbour view. Special arrangements - requests I've made prior to my stay were already in the room; any additional assistance / requests were attended to immediately (with follow ups to make sure they were addressed) Food - The… Read more
I had a very pleasant 7-day quarantine experience at W. I stayed in their Spectacular Room, which has a nice (partial) harbour view. Special arrangements - requests I've made prior to my stay were already in the room; any additional assistance / requests were attended to immediately (with follow ups to make sure they were addressed) Food - The food was good and portions were decent. My favorites were the Japanese eel (unagi), tandoori chicken, baked salmon, charsiu. I liked the fact that 1) I could choose between Chinese / International (or vegetarian) EVERY meal, and 2) I could choose the delivery time Room - the room was clean and complete with all the essentials - coffee & tea, snacks, toiletries, laundry detergent, dishwashing soup & sponge, disinfectant wipes, sanitizers, bath salts, face mask, yoga mat (!) etc. etc. Staff - Everyone from the reservations team, sales (Johnnie), customer service / operator, to those who were bringing our food and picking up our garbage bags, check in and check out crew were all very kind (THANK YOU!). Those whom I 've had the chance to communicate with either by email or in person were very warm and accommodating. Shout out to W Insider Calista who kept me company while I waited for my cab. After all that's been said, the best thing was the surprise vouchers which I can use at the W spa and pool/gym! I admit this was not my first choice for quarantine, but I'm glad I got to stay and experience it here. This will definitely be my top choice for quarantine and future stays. Read less
Image of the Tripadvisor rating Awesome wedding cocktail party in W hotel

Jun 27, 2022 tommycht

We had a excellent experience on our wedding cocktail party in W hotel Due to covid pandemic, we had change our wedding schedule to June, the event manager Joey and Lavender has give a lot of suggestions about the rundown and setting on our wedding, they were nice and helpful During the wedding, thank you the service team in-charge Alex & Bobby… Read more
We had a excellent experience on our wedding cocktail party in W hotel Due to covid pandemic, we had change our wedding schedule to June, the event manager Joey and Lavender has give a lot of suggestions about the rundown and setting on our wedding, they were nice and helpful During the wedding, thank you the service team in-charge Alex & Bobby give a lot of support on decorations and ensure the ceremony is running smoothly. We had to say thank you to your staff Sylvia. She is so experienced at wedding events, she teaches us the rundown and prepares the wedding ceremony, assists my wife to tidy her dress, and even helps us to take a lot of photos. We need to say thank you to Keith, Shawn and Ray ,they are also in-charge of our wedding. We are satisfied our wedding ceremony in the W hotel! Hope we can visit W hotel again! Read less
Image of the Tripadvisor rating Quarantine with a 4 years old

Jun 19, 2022 KnP8077 London, United Kingdom

We have just checked in to W hotel yesterday for our 7 days Quarantine. I am so glad we choose W hotel for our stay. They did everything they can to make sure all kids amenities are available. If you need anything else, they can deliver this to you in short period of time. Food is great and serve hot. Even my fussy 4 years old is giving them a… Read more
We have just checked in to W hotel yesterday for our 7 days Quarantine. I am so glad we choose W hotel for our stay. They did everything they can to make sure all kids amenities are available. If you need anything else, they can deliver this to you in short period of time. Food is great and serve hot. Even my fussy 4 years old is giving them a thumb up!! Nothing is too much trouble. I choose a suite this time as a birthday treat to myself. Again with a 4 years old, you do need the space for him to run around and tired himself out! Read less
Image of the Tripadvisor rating Quarantine at W Hong Kong

Jun 18, 2022 Jenitis1

It was great pleasure and experience in staying at W hotel in HKG for 7 day quarantine. All pre-arrangemt in the room was so well organized with preparation of considerate service items such facial masks, teas, coffees and lovely welcome kit. Food arrangement was so punctual with good quality and all staffs were so responsive for any additional… Read more
It was great pleasure and experience in staying at W hotel in HKG for 7 day quarantine. All pre-arrangemt in the room was so well organized with preparation of considerate service items such facial masks, teas, coffees and lovely welcome kit. Food arrangement was so punctual with good quality and all staffs were so responsive for any additional asks and queries. Check out process was very efficient and particularly the staffs at check in/out were so professional and kind enough with such warm attitude. Great experience indeed and highly recommend to choose W for whatever purpose of staying including quarantine. Thanks W teams. Read less
Image of the Tripadvisor rating Hong Kong Quarantine

Jun 16, 2022 BoredandSleepy Hong Kong, China

Booked the W for my week long mandatory quarantine stay when returning to HK towards the end of May and boy am I glad I did! The hotel while expensive compared to other options, is unmatched when it comes to 5 star service, - the spacious, clean rooms with spectacular views of the Victoria hrbour, attentive and helpful staff and most important of… Read more
Booked the W for my week long mandatory quarantine stay when returning to HK towards the end of May and boy am I glad I did! The hotel while expensive compared to other options, is unmatched when it comes to 5 star service, - the spacious, clean rooms with spectacular views of the Victoria hrbour, attentive and helpful staff and most important of all the fantastic food available during my quarantine stay. There wasn't a single meal in my Q package that I didn't like. I was a bit nervous going into quarantine having read people's reviews about their dirty rooms and seeing their pictures of quarantine foods available across HK hotels and the acceptable standard ranges from OK to outright inedible. But the food I was served at yhe W was better than ok. Ot was tasty, healthy, decent portions and their menu had plenty of variety. The staff are also incredibly helpful. The only bummer I would say was the exercise equipment I rented, the cross trainer was useless and I would've probably burnt more calories skipping for an hr. So if you're thinking of renting their cardio equipment, don't. Save the money and bring along a skipping rope instead. If budget isn't a constraint I'd highly recommend booking them. Read less