Casa Marina Resort & Beach Club, Waldorf Astoria

Key West, Florida Keys

The hotel

Opened New Year's Eve 1920, Casa Marina Resort is Key West’s original grand resort! After a $45 million dollar renovation, Casa Marina became part of the Waldorf Astoria Hotels and Resorts. Boasting a dramatic 'water walk' that leads to the resort's two largest swimming pools and the largest private beach in Key West, Casa Marina Resort is a tranquil oasis close enough to the action of Duval Street. Offered on-site is a booking centre for world-class diving, fishing and boating. Casa Marina also has the largest fitness facility in Key West, allowing you to work off those holiday indulgences! Guest rooms at Casa Marina Resort are contemporary in style with whitewashed walls, textured tile floors and dark tropical hardwoods — a great place to retire to at the end of a busy day seeing the sights. For dining the hotel’s Sun Sun restaurant and bar, an open-air wood pavilion overlooking the pools and beach, great for those seeking a casual atmosphere and plenty of that Floridian sun!! And as if all this wasn't enough, you can take advantage of the facilities at the sister property, The Reach, a Waldorf Astoria Resort, one block away.

Amenities

  • Bar
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to Beach
  • Tennis
  • Bicycle Rental
  • Restaurant

Where is it

Overlooking a private stretch of beach on Key West’s south shore, less than 1 mile from the shopping, dining and nightclubs of Duval Street.

Hotel information

311 rooms on 4 floors. All with air-conditioning, cable TV, telephone, high-speed Internet access, mini-fridge, Nespresso® machines, safe, alarm/clock radio, iron and board, and hairdryer. Guest Rooms are situated through the resort and convenient to the tropical pools and private beach, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Ocean View with Balcony Rooms, located in the west wing, offer a private balcony with views of the beach or swimming pool, sleeping maximum 2 adults.

1-Bedroom Suites with Balcony, located in the exclusive suite building steps from the private beach and pools, with separate bedroom with 1 king-size bed, living room with sleeper sofa, sleeping maximum 4 adults or 2 adults and 2 children. Balconies overlook Key West's quaint neighbourhood (not the ocean or swimming pools).

Valet parking $35 plus tax per day (payable locally, subject to change).

Flagler's Ballroom & Terrace (breakfast), Sun Sun (al-fresco dining, lunch and dinner), Rambler Lounge, Rambler’s Provisions Company (light fare throughout the day), Spencer's By The Sea (next door at sister property, The Reach, serving steak and seafood).

2 ocean view swimming pools, offshore deck, fitness centre, Spa Al Mare* offering beachside massages and beauty treatments. Water sports including Hobie Cats*, parasailing*, diving* and snorkelling*, boating* and fishing*. Bicycles*. Guests have full use of the facilities at the sister property, The Reach; any additional charges incurred can be charged to your room.

24-hour front desk. Limited room service*. Laundry/dry-cleaning service*. Babysitting* (on request). Gift shop. Complimentary WiFi in public areas and guestrooms included within resort fee.

This hotel has a resort fee of $45 plus tax per room, per day (payable locally, subject to change).

Resort fee includes use of the following amenities - Key Lime welcome drink - In-room Nespresso coffee machine - US domestic phone calls up to 30 minutes - Daily newspaper - Pool and beach services including, chairs, towels, umbrellas, beach hammocks, personalised beach attendant service - Access to both Casa Marina and the Reach Resort amenities including fitness centre, beach volleyball, giant chess board, bocce court, outdoor pool table, pool toys, fishing pier access and reciprocal resort charging privileges. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

4 nights 30 Mar–03 Apr '18.

*Denotes local charge.



Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3967)
  • Very good (2011)
  • Average (1339)
  • Poor (883)
  • Terrible (833)
Image of the Tripadvisor rating Rude and Defensive

Nov 26, 2020 X1779LNlauras

Uyguire (spelling), a server at the outdoor bar, was a rude young man and very defensive about our tab. We wanted to make sure he wasn’t getting slighted since we had a beach tab with a nice young lady. He waved his hand and carried on that he has “ no control” and it’s “not my concern.” I don’t think he knew we were trying to tip him? … Read more
Uyguire (spelling), a server at the outdoor bar, was a rude young man and very defensive about our tab. We wanted to make sure he wasn’t getting slighted since we had a beach tab with a nice young lady. He waved his hand and carried on that he has “ no control” and it’s “not my concern.” I don’t think he knew we were trying to tip him? Anyway, he’s mad or angry at us for some reason, but with our experience here, it’ll go without notice. Read less
Image of the Tripadvisor rating Horrible experience!!!

Nov 25, 2020 Paramount L

I book my room through Orbitz and pay almost $700 per night, when I came to hotel they were a nice and gave me a key to my room. When I got to the room, my key room was not working so I went downstairs to ask what’s going on. They told me unfortunately this room is booked that’s why it doesn’t work! Then they gave me another key, I went to check… Read more
I book my room through Orbitz and pay almost $700 per night, when I came to hotel they were a nice and gave me a key to my room. When I got to the room, my key room was not working so I went downstairs to ask what’s going on. They told me unfortunately this room is booked that’s why it doesn’t work! Then they gave me another key, I went to check the room and it was the room at lower rate and without any ocean view and in different tower. I’m attaching pic of the room view that they trying to give me. I went downstairs and tell them I’m sorry but that’s not the room I paid for, ask them to cancel my reservation and refund money and they refused, they said you don’t like I’m free to go and they not gonna refund $700 for the room. I hope this review will see a general manager. Have to call Amex and do a chargeback! Read less
Image of the Tripadvisor rating Engagement- Jennifer Robino

Nov 25, 2020 Kristenjean1995

INCREDIBLE, Is just the first word I would use to describe my experience at the Casa Marina. My now Fiance took me here on vacation to plan the most magical, gorgeous, special proposal. Jennifer Robino would be your perfect person to ask for to plan any special event. She was OUTSTANDING. She helped my fiancé plan each detail. I don't believe in… Read more
INCREDIBLE, Is just the first word I would use to describe my experience at the Casa Marina. My now Fiance took me here on vacation to plan the most magical, gorgeous, special proposal. Jennifer Robino would be your perfect person to ask for to plan any special event. She was OUTSTANDING. She helped my fiancé plan each detail. I don't believe in princesses or fairytales but in that moment I felt as if I was living in one. She Helped him build the most amazing experience. Jennifer Robino, couldn't have been nicer. She was there with tissues and champagne at just the right times and was immensely helpful. The staff was so attentive, and always making sure we had what we needed. They were professional and polite. The resort views were gorgeous from any direction. We stayed in a beach front room and the sunsets and sunrises were a priceless view. I highly recommend this resort. Read less
Image of the Tripadvisor rating Engagement Trip

Nov 25, 2020 NJMJuve

I couldn't have asked for a better venue or experience to create such a memorable moment. Everything was beyond spectacular. Jennifer Robino the hotel event coordinator was an absolute pleasure and tremendous help in helping me plan such a special proposal. She had so many great ideas and was on top of every detail. She really was instrumental… Read more
I couldn't have asked for a better venue or experience to create such a memorable moment. Everything was beyond spectacular. Jennifer Robino the hotel event coordinator was an absolute pleasure and tremendous help in helping me plan such a special proposal. She had so many great ideas and was on top of every detail. She really was instrumental in helping create a scene and moment that took my now Fianceè's breath away. I highly recommend a stay here as it was very romantic, the service of staff overall was exceptional and we enjoyed every second of our stay. Thank you Jennifer so much! We are so happy with everything you did for us and will continue to relive the moment every day. If you are looking to escape somewhere for a celebration or even just a getaway, I highly recommend this resort but more importantly, coordinate your plans with Jennifer! You won't be disappointed at all, you get more than you thought was even possible! Read less
Image of the Tripadvisor rating 10 year anniversary FAIL

Nov 25, 2020 mariawJ2299UM

10 year wedding anniversary. Wasted so much money on this hotel. Way outdated, dirty , stained furniture, dirty pool full of rooster feathers and dirt we wouldn’t even go in the water. Staff was rude and not accommodating at all. I called for 2 months prior to speak to concierge to make plans for our anniversary never could get anyone on the phone… Read more
10 year wedding anniversary. Wasted so much money on this hotel. Way outdated, dirty , stained furniture, dirty pool full of rooster feathers and dirt we wouldn’t even go in the water. Staff was rude and not accommodating at all. I called for 2 months prior to speak to concierge to make plans for our anniversary never could get anyone on the phone or a call back. My massage was cancelled 6 hours before because the employee got Covid, no one tried to even help me find a different spa. 26$ salads and sandwiches by the pool which were horrible. It rained the entire time on the last day a tropical storm hit the roof was leaking we left a 300$ a day room early and no one even asked why we were leaving early or if everything was ok. I called the next day to speak with someone and told the receptionist I was very upset she said I promise I will give your number to the manager personally myself and STILL never called me back. I wish I would have read these other reviews first and I will definitely not ever be going through the travel agent that recommended this hotel again. With all the resort daily fees I’m just curious where they go the hotel is falling apart. Worst trip we had in a long time. Read less