Casa Marina Resort & Beach Club, Waldorf Astoria

Key West, Florida Keys

The hotel

Opened New Year's Eve 1920, Casa Marina Resort is Key West’s original grand resort! After a $45 million dollar renovation, Casa Marina became part of the Waldorf Astoria Hotels and Resorts. Boasting a dramatic 'water walk' that leads to the resort's two largest swimming pools and the largest private beach in Key West, Casa Marina Resort is a tranquil oasis close enough to the action of Duval Street. Offered on-site is a booking centre for world-class diving, fishing and boating. Casa Marina also has the largest fitness facility in Key West, allowing you to work off those holiday indulgences! Guest rooms at Casa Marina Resort are contemporary in style with whitewashed walls, textured tile floors and dark tropical hardwoods — a great place to retire to at the end of a busy day seeing the sights. For dining the hotel’s Sun Sun restaurant and bar, an open-air wood pavilion overlooking the pools and beach, great for those seeking a casual atmosphere and plenty of that Floridian sun!! And as if all this wasn't enough, you can take advantage of the facilities at the sister property, The Reach, a Waldorf Astoria Resort, one block away.

Amenities

  • Bar
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to Beach
  • Tennis
  • Bicycle Rental
  • Restaurant

Where is it

Overlooking a private stretch of beach on Key West’s south shore, less than 1 mile from the shopping, dining and nightclubs of Duval Street.

Hotel information

311 rooms on 4 floors. All with air-conditioning, cable TV, telephone, high-speed Internet access, mini-fridge, Nespresso® machines, safe, alarm/clock radio, iron and board, and hairdryer. Guest Rooms are situated through the resort and convenient to the tropical pools and private beach, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Ocean View with Balcony Rooms, located in the west wing, offer a private balcony with views of the beach or swimming pool, sleeping maximum 2 adults.

1-Bedroom Suites with Balcony, located in the exclusive suite building steps from the private beach and pools, with separate bedroom with 1 king-size bed, living room with sleeper sofa, sleeping maximum 4 adults or 2 adults and 2 children. Balconies overlook Key West's quaint neighbourhood (not the ocean or swimming pools).

Valet parking $35 plus tax per day (payable locally, subject to change).

Flagler's Ballroom & Terrace (breakfast), Sun Sun (al-fresco dining, lunch and dinner), Rambler Lounge, Rambler’s Provisions Company (light fare throughout the day), Spencer's By The Sea (next door at sister property, The Reach, serving steak and seafood).

2 ocean view swimming pools, offshore deck, fitness centre, Spa Al Mare* offering beachside massages and beauty treatments. Water sports including Hobie Cats*, parasailing*, diving* and snorkelling*, boating* and fishing*. Bicycles*. Guests have full use of the facilities at the sister property, The Reach; any additional charges incurred can be charged to your room.

24-hour front desk. Limited room service*. Laundry/dry-cleaning service*. Babysitting* (on request). Gift shop. Complimentary WiFi in public areas and guestrooms included within resort fee.

This hotel has a resort fee of $45 plus tax per room, per day (payable locally, subject to change).

Resort fee includes use of the following amenities - Key Lime welcome drink - In-room Nespresso coffee machine - US domestic phone calls up to 30 minutes - Daily newspaper - Pool and beach services including, chairs, towels, umbrellas, beach hammocks, personalised beach attendant service - Access to both Casa Marina and the Reach Resort amenities including fitness centre, beach volleyball, giant chess board, bocce court, outdoor pool table, pool toys, fishing pier access and reciprocal resort charging privileges. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

4 nights 30 Mar–03 Apr '18.

*Denotes local charge.



Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4035)
  • Very good (2062)
  • Average (1414)
  • Poor (974)
  • Terrible (1016)
Image of the Tripadvisor rating Needs major work

Dec 3, 2021 EmergencyMD Jacksonville, FL

As others have mentioned, this hotel needs a complete revision of the rooms and management. The outdoor and pool areas are nice but the rooms and service are terrible. Dated rooms in poor condition. Nonexistent maid service. Lackluster concierge and front desk staff. Waldorf Astoria needs to gut this place and hire new management.
Image of the Tripadvisor rating Extraordinary place to stay! The service was impeccable, the accommodations were beyond expectations.

Dec 1, 2021 dallasmajewski Evansville, Indiana

If you are looking for rest and relaxation, sunsets you will only see in the pictures, sandy beaches, cabanas, and excellent food do yourself and your loved ones a favor and stay at Casa Marina a Hilton owned property
Image of the Tripadvisor rating Terrible value

Dec 1, 2021 Coastal546160 Miami Beach, Florida

Dirty couch. Lumpy bed. Old furniture. No snacks or beverages in the room. Load air conditioning. Grossly overpriced. Not up to the level of a $1500/night room. Don’t think I will ever stay there again
Image of the Tripadvisor rating Poor accommodations at a high cost

Nov 30, 2021 DrDH82

This place is run down despite them charging very high prices for rooms that are mediocre at best. The staff are friendly but do not go above and beyond in my opinion. Beautiful location but a waste of a hotel as the Waldorf Astoria did not do any renovations so I’m surprised they put their name on this place. They could use a full make over and… Read more
This place is run down despite them charging very high prices for rooms that are mediocre at best. The staff are friendly but do not go above and beyond in my opinion. Beautiful location but a waste of a hotel as the Waldorf Astoria did not do any renovations so I’m surprised they put their name on this place. They could use a full make over and maybe a TV show to come and help them out about how to please a customer who drops a small fortune for a family trip. Read less
Image of the Tripadvisor rating Run! Keep searching! Should be condemned!

Nov 30, 2021 Swirl_Girl1

If you are searching… keep looking! If you are at the hotel, RUN! This was the worst hotel I have experienced in many years! When we booked it was over $1000 per night plus a resort fee and I can honestly say a motel 6 would’ve been better. This was not worth more than $85 per night and the only reason I have it that price is because it is pretty… Read more
If you are searching… keep looking! If you are at the hotel, RUN! This was the worst hotel I have experienced in many years! When we booked it was over $1000 per night plus a resort fee and I can honestly say a motel 6 would’ve been better. This was not worth more than $85 per night and the only reason I have it that price is because it is pretty much the only hotel with a beach view set up. The interior looks like it still has furniture from the 1950’s, mildew around the columns outside, mildew pretty much all over the building, pieces of the stucco and ceilings were missing and clearly fallen off, there were ants all of the balcony which was so small, the shower was tiny as well and probably would’ve touched the walls when bathing, there was a duck tape around the bottle of the legs of the sink, and the ceiling in the room was clearly painted over where the had been repaired or had leaks and it was unevenly painted. I did not want to sit or touch anything. I was uncomfortable! When I sat on the beach, the beach chair collapsed and I saw it was being held together by zip ties. They advertised 3 restaurants and only 1 was open when we asked. When we explained to the manager that we were highly disappointed and disgusted with the room and hotel, we were told because we could not get a refund and check out because we were pasted the cancellation period and would be charged for the first night but could get refunded for the other nights. Whether we stayed or not, we had to be charged over $1000 for the first night. Needless to say we had just checked in, got in our room, and immediately called the front desk asking to leave and get our money back. So if we had known it was this horrendous, we would have never made reservations or even checked in. So we stayed that night and was out of there immediately in the morning. Unpacked nothing. Didn’t shower or anything. It was horrible. Immediately made reservations for the Marriott Key West Beachside and it was 1000% better! If I could give zero stars I would! The Casa Marina should be condemned!! Read less