Casa Marina Resort & Beach Club, Waldorf Astoria

Key West, Florida Keys

The hotel

Opened New Year's Eve 1920, Casa Marina Resort is Key West’s original grand resort! After a $45 million dollar renovation, Casa Marina became part of the Waldorf Astoria Hotels and Resorts. Boasting a dramatic 'water walk' that leads to the resort's two largest swimming pools and the largest private beach in Key West, Casa Marina Resort is a tranquil oasis close enough to the action of Duval Street. Offered on-site is a booking centre for world-class diving, fishing and boating. Casa Marina also has the largest fitness facility in Key West, allowing you to work off those holiday indulgences! Guest rooms at Casa Marina Resort are contemporary in style with whitewashed walls, textured tile floors and dark tropical hardwoods — a great place to retire to at the end of a busy day seeing the sights. For dining the hotel’s Sun Sun restaurant and bar, an open-air wood pavilion overlooking the pools and beach, great for those seeking a casual atmosphere and plenty of that Floridian sun!! And as if all this wasn't enough, you can take advantage of the facilities at the sister property, The Reach, a Waldorf Astoria Resort, one block away.

Amenities

  • Bar
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to Beach
  • Tennis
  • Bicycle Rental
  • Restaurant

Where is it

Overlooking a private stretch of beach on Key West’s south shore, less than 1 mile from the shopping, dining and nightclubs of Duval Street.

Hotel information

311 rooms on 4 floors. All with air-conditioning, cable TV, telephone, high-speed Internet access, mini-fridge, Nespresso® machines, safe, alarm/clock radio, iron and board, and hairdryer. Guest Rooms are situated through the resort and convenient to the tropical pools and private beach, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Ocean View with Balcony Rooms, located in the west wing, offer a private balcony with views of the beach or swimming pool, sleeping maximum 2 adults.

1-Bedroom Suites with Balcony, located in the exclusive suite building steps from the private beach and pools, with separate bedroom with 1 king-size bed, living room with sleeper sofa, sleeping maximum 4 adults or 2 adults and 2 children. Balconies overlook Key West's quaint neighbourhood (not the ocean or swimming pools).

Valet parking $35 plus tax per day (payable locally, subject to change).

Flagler's Ballroom & Terrace (breakfast), Sun Sun (al-fresco dining, lunch and dinner), Rambler Lounge, Rambler’s Provisions Company (light fare throughout the day), Spencer's By The Sea (next door at sister property, The Reach, serving steak and seafood).

2 ocean view swimming pools, offshore deck, fitness centre, Spa Al Mare* offering beachside massages and beauty treatments. Water sports including Hobie Cats*, parasailing*, diving* and snorkelling*, boating* and fishing*. Bicycles*. Guests have full use of the facilities at the sister property, The Reach; any additional charges incurred can be charged to your room.

24-hour front desk. Limited room service*. Laundry/dry-cleaning service*. Babysitting* (on request). Gift shop. Complimentary WiFi in public areas and guestrooms included within resort fee.

This hotel has a resort fee of $45 plus tax per room, per day (payable locally, subject to change).

Resort fee includes use of the following amenities - Key Lime welcome drink - In-room Nespresso coffee machine - US domestic phone calls up to 30 minutes - Daily newspaper - Pool and beach services including, chairs, towels, umbrellas, beach hammocks, personalised beach attendant service - Access to both Casa Marina and the Reach Resort amenities including fitness centre, beach volleyball, giant chess board, bocce court, outdoor pool table, pool toys, fishing pier access and reciprocal resort charging privileges. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

4 nights 30 Mar–03 Apr '18.

*Denotes local charge.



Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3852)
  • Very good (1941)
  • Average (1224)
  • Poor (724)
  • Terrible (614)
Image of the Tripadvisor rating Not Worth It

May 26, 2019 Explore09027249883

The staff was extremely rude. Location is nice but that's where it ends. I highly recommend staying anywhere else than here. The rooms weren't very clean, which would have been fine if the service made up for it, but I've received better service at a Hampton. I was asked twice during my stay how I was enjoying it, I provided feedback and they… Read more
The staff was extremely rude. Location is nice but that's where it ends. I highly recommend staying anywhere else than here. The rooms weren't very clean, which would have been fine if the service made up for it, but I've received better service at a Hampton. I was asked twice during my stay how I was enjoying it, I provided feedback and they did nothing about it. I rarely write a review, but this was so bad I felt like I had to. Read less
Image of the Tripadvisor rating Brunch Not Worth the $$$

May 25, 2019 Kerri M

Casa Marina Waldorf Astoria is a beautiful location so we went to their brunch. The brunch was $30 per person. The selection of food was less abundant then other brunches I have had for half the price. The food was mediocre. The waitress was sweet and the view was beautiful but not worth the money at all.
Image of the Tripadvisor rating Complete Disappointment

May 25, 2019 GMNY33 Oklahoma City, Oklahoma

Things went downhill in the Uber as we approached your property on DAY ONE. Simply put, it STUNK. The seaweed, etc left on your beach was not cleaned up & the smell was nauseating. I tried to keep it together our entire stay & thought we would become acclimated to it as one who lived in a dumpster would, to no avail. That was just the… Read more
Things went downhill in the Uber as we approached your property on DAY ONE. Simply put, it STUNK. The seaweed, etc left on your beach was not cleaned up & the smell was nauseating. I tried to keep it together our entire stay & thought we would become acclimated to it as one who lived in a dumpster would, to no avail. That was just the beginning. In lieu of going into a novel here, I will give you an itemized list of issues we had during our stay. Room issues: Dirty restroom Bugs in our room & bug bites all over legs from the room. Water leaking from above sink onto my property No microwave AC was not as cooling as display Porch was left dirty & sandy with iguana waste everywhere Furniture was damaged & unsightly Towels stunk like mildew Room stunk from outside Shower handle didn’t turn water completely off. Outlets were nonfunctional Resort issues: Booted from occupied space for another guest Drinks were diluted Beach was full of seaweed & stunk Tanning oil was stolen Attendants were extremely slow Rain made walkways slippery & hazardous & I witnessed a serious fall from another guest Vacuum cleaner left in front of door for an entire day Pier on property was never repaired after hurricane TWO years ago. Read less
Image of the Tripadvisor rating Horrible start

May 24, 2019 Michelle L

I am here now and not only did they give away our room that I had selected on online check in but then put us in the room further away possible in a wing building. Even though we checked in on time. Then we find out that the water line is busted and none of the outside bars will serve and we have to utilize little carts to get drinks. This is not… Read more
I am here now and not only did they give away our room that I had selected on online check in but then put us in the room further away possible in a wing building. Even though we checked in on time. Then we find out that the water line is busted and none of the outside bars will serve and we have to utilize little carts to get drinks. This is not a Waldorf Astoria experience by any means. I started my vacation in tears. Read less
Image of the Tripadvisor rating Poor quality

May 24, 2019 Jjsom127 Phoenix, Arizona

You do not get what you pay for. We used all of our Hilton Honors points to have a lavish Key West beach vacation and felt like we were robbed. We were completely blindsided by the inability to enter the ocean water because of the resorts seaweed build up. The private beach was small.The piers were damaged and blocked off. All of the resort guests… Read more
You do not get what you pay for. We used all of our Hilton Honors points to have a lavish Key West beach vacation and felt like we were robbed. We were completely blindsided by the inability to enter the ocean water because of the resorts seaweed build up. The private beach was small.The piers were damaged and blocked off. All of the resort guests were jammed into the pools which were not clean and missing about two feet of water. The resort rooms were equivalent to a comfort inn and not Waldorf quality. We had a flood the first night and the hotel was unable to find the source of the leak. The resort staff deserves 5 stars for their friendliness and quick service. We did our research and the pictures were so far from reality so I attached as many as this site would allow. Read less