South Seas Island Resort

Captiva, Gulf Coast Beaches

The hotel

Stretching over 330 acres, this exclusive and serene island retreat offers a wealth of activities to tempt you and miles and miles of sandy, shell-strewn beach. Accommodation is exceptionally private and scattered throughout the grounds - you can choose from either bright, spacious hotel rooms or 1- and 2-bedroom villa apartments, some steps away from the beach, or within walking distance from restaurants and shops. Each cluster of accommodation has access to a private swimming pool, there's also a beautiful signature lagoon pool complex, located in North Pointe Village, where you can hire your own cabana with butler service. A great place to relax, it features 3 swimming pools, one with two water slides, a hot tub and a poolside restaurant. There's also a championship 9-hole golf course on-site or, if you prefer a full 18-hole, head to the Dunes Golf & Tennis Club, just a short drive away on Sanibel Island. Tennis enthusiasts are also well catered for with 19 state-of-the-art courts and, of course, there are water sports in abundance. The kids will love the Parrots Arcade with a selection of exciting virtual reality games plus there's supervised activities for children and a teen's club with sailing on the agenda and kayaking among tall mangroves. Dining-wise, you'll be spoilt for choice with everything from casual dining at signature restaurant Harbourside Bar & Grill to ice-cream and pizza at Scoops & Slices.

Amenities

  • Bar
  • Swimming Pool
  • Hot tub
  • Kids Club
  • Teen Club
  • Free Parking
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service

Where is it

On Captiva Island, directly overlooking the Gulf of Mexico and two and a half miles of private white-sand beach. For getting around the island, there’s a trolley service to restaurants and stores.

Hotel information

465 rooms and apartments. All rooms with air-conditioning, private balcony, flatscreen cable TV, DVD player, telephone, WiFi Internet access*, fridge, tea/coffee-making facilities, safety deposit box, alarm clock/radio, hairdryer, iron and board. Harbourside Guestrooms are located at the north end of the resort and have a private balcony, 1 king-size bed or 2 queen-size beds, sleeping max 4 adults or 2 adults and 2 children.

One Bed Bayside Villas have a large screened balcony with views of Pine Island Sound and the mangrove forests and are located at the south end of the resort, close to the beach, restaurant and shops. They have 1 separate bedroom, 2 full bathrooms, living room with sleeper sofa, dining area and fully-equipped kitchen, sleeping max 4 adults or 2 adults and 2 children.

One Bed Beach Villas have a large screened balcony with views of the Gulf of Mexico and are located at the south end of the resort, close to the beach, restaurant and shops. They have 1 separate bedroom, 2 full bathrooms, living room with sleeper sofa, dining area and fully-equipped kitchen, sleeping max 4 adults or 2 adults and 2 children.

Two Bed Marina Villas are located at the north end of the resort with views of the marina or bay and are only a short walking distance of The Pointe with children's activities, restaurants and a 5-min walk to the beaches. They have 2 separate bedrooms, 2 full bathrooms, living room, dining area, fully-equipped kitchen, sleeping max 6 adults or 4 adults and 2 children.

Two Bed Beach Villas are located at the north end of the resort with views of the Gulf of Mexico and are only a short walking distance of The Pointe with children's activities, restaurants and a 5-min walk to the beaches. They have 2 separate bedrooms, 2 full bathrooms, living room, dining area, fully-equipped kitchen, sleeping max 6 adults or 4 adults and 2 children.

Self parking included within resort fee. Trolley service to restaurants and stores.

Harbourside Bar & Grill (seafood, steaks and salads, open for buffet breakfast and dinner), The Pointe restaurant (grills, sandwiches, soups and salads, open for lunch), Doc Ford's Rum Bar & Grille (Caribbean-inspired cuisine, open for lunch and dinner), Scoops & Slices (old-fashioned ice cream and oven baked pizza, open 11.00am-midnight daily), Starbucks® coffee, Captiva Provision Company (full-service market open for breakfast, lunch and dinner and offering groceries, ready-to-go meals and gifts) and the Ship's Store (light bites, coffee and juice, groceries, open 7.00am-9.00pm).

Resort pool complex with 2 lagoon-style swimming pools, hot tubs, cabanas* (with TVs, WiFi Internet access, chaise lounges and fridge), swim school*, H2Whoa! family water park with shallow end with zero entry and 2 water slides (height restrictions apply), 15 additional pools scattered throughout the villages for guests staying in these properties. Kay Casperson Lifestyle Spa & Boutique* with treatments including massages, scrubs, manicures and pedicures, make overs and hairdressing, skin care and cosmetics, jewellery and gifts. Fitness centre with cardio equipment and free weights. Pavel Blackwood Tennis Academy* with daily clinics and private instruction and 19 state-of-the-art tennis courts with floodlighting. Water sports* centre with hydro bikes, parasailing and sea kayaks. Offshore sailing school* with lessons available. Captiva Kids Club* (4-11 years), Captiva Teens Club* (11 years and over). Parrots Arcade games room with virtual reality games*. Yoga*. Championship Captiva Island 9-hole, par-27 Golf Course. Miles of running and bicycling paths.

24-hour front desk, Laundry/dry-cleaning service*, Babysitting (on request*), Captiva Provision Company (gifts) and the Ship's Store (books, magazines, DVD rentals*, fishing and boating gear, open 7.00am-9.00pm).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Please note: A resort fee of $35.00 plus tax per room per day is payable locally and includes use of the following amenities: Guestroom high-speed Internet, daily botled water (2), pool towels, beach chairs, umbrellas, daily trolley service throughout the resort, access to fitness centre and tennis centre (does not include court fees), daily entertainment, daily newspaper and self-parking. Resort fee and its inclusions are subject to change.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2001)
  • Very good (1094)
  • Average (601)
  • Poor (277)
  • Terrible (208)
Image of the Tripadvisor rating Mother/college daughter

Mar 23, 2020 Saraj1998 Sartell, Minnesota

I have been home for 4 days and have been trying to collect my thoughts on a review. The first impression with check in wasn’t great- not rude, but very matter of fact and just not friendly if that makes sense. Tried to get a feel for an upgrade and the comment was ,”we are greater than 95% capacity so that would be difficult.” Well, I am not… Read more
I have been home for 4 days and have been trying to collect my thoughts on a review. The first impression with check in wasn’t great- not rude, but very matter of fact and just not friendly if that makes sense. Tried to get a feel for an upgrade and the comment was ,”we are greater than 95% capacity so that would be difficult.” Well, I am not very assertive, so I did not pursue. There was NO WAY this place was 95% capacity with “ The Rona”. Never saw anyone on the second floor in the complex we were in the entire time. We stayed in the Harbourside facing the marina. Certainly not ocean view but very nice visual. First impression of the room was that it was clean and spacious. We headed for lunch and the beach for a bit after dropping our things in our room. Beach was beautiful...and plenty of room to spread out. Lots of empty chairs to choose from each day regardless of arrival time. The attendants on the beach were cordial but they weren’t very friendly either. The female bartender at the Sunset Beach bar was very nice, but I do not remember her name. So, we returned to our room after sunset to shower and grab dinner. While showering, I noticed the grout between the block glass was black and moldy. I just expect a bathroom to be at least as clean as the one at home! The towel bar rod fell off when I reached for the towel and it remained in the corner against the wall our entire stay. We had a nice dinner and then it was time to crawl into bed- except....there was a blood stain by the pillow. Good Lord. I called the front desk and Julia noted she would send housekeeping. No apology, nothing. The person who came to switch the sheets was less than conversational. No other disgusting mishaps after day one. No follow up by the front desk staff either. The next day, I decided to ask about a later check out (we were not departing for four days) and was told they could extend no more than an hour. Well, we were out by 10:30 and didn’t use the extension. I called the desk to ask for someone to come and bring us and our luggage to check out ....40 minutes later someone came and drove us the 4 minutes to the registration area. Staff just doesn’t seem to pay attention to much, certainly not detail. On the positive side, the grounds were very nice, and the trolly was a nice plus. We did not rent bikes for our stay, and we were going to for a day when a guy at the beach said it was $20 a day or $28 for the entire stay ( a box to check at check in)...we opted to pass. Expensive vacation ( aren’t they all) for the less than stellar experience. I don’t think my expectations are/were out of line...this place just fell short of meeting them. SS has a lot of potential, but they need to brush up on customer service. I wish I could say I got my money’s worth or that I would stay here again, but that’s not the case! Read less
Image of the Tripadvisor rating Little pricey

Mar 20, 2020 leslielobisser

The price of the room was a little to expensive, however the resort property and beach were beautiful and the beach is very pretty especially at the sunset! Overall very nice resort with a lot of family amenities!
Image of the Tripadvisor rating Great Getaway with Teens

Mar 20, 2020 BonitaPez21

Loved it! The resort felt safe and secure enough to allow teens the independence of traveling to the ocean and pools via bicycles. There was enough activities (and downtime) for all to enjoy. The service providers were especially kind and helpful. We will be back.
Image of the Tripadvisor rating Beaware of bookings through tirvago and Otel.com

Mar 19, 2020 dianemH4151YC Fort Myers, Florida

4 of us nurses had booked reservation through trivago where we ended up booking through Otel.com. With the nature of our work had to cancel reservations due to quarantine related to the pandemic of covid- 19. After several weeks of numerous emails and phone calls, was still told i will loss money I because I canceled too late. I have called this… Read more
4 of us nurses had booked reservation through trivago where we ended up booking through Otel.com. With the nature of our work had to cancel reservations due to quarantine related to the pandemic of covid- 19. After several weeks of numerous emails and phone calls, was still told i will loss money I because I canceled too late. I have called this hotel and was given NO help with this delimma , and was told had to contact site where it was booked. Do not ever book with Otel.com as the are very difficult to get an acceptiable response if any , and Trivago was no help either. Both hotel and booking sites seen to be insenitive to this terrable pandemic outbreak. I now stand to loss close to $900.00. Read less
Image of the Tripadvisor rating revisited again

Mar 14, 2020 joshr895 Montclair, New Jersey

have stayed here 4-5 times in 30+years. with small children, older children, with elder parents, as a couple, from most expensive to modest accommodations. wonderful place for children of all ages. wonderful location. easy to get around via bike, trolley, golf carts, walking. beautiful beach, with chairs/umbrellas towels set up at north and… Read more
have stayed here 4-5 times in 30+years. with small children, older children, with elder parents, as a couple, from most expensive to modest accommodations. wonderful place for children of all ages. wonderful location. easy to get around via bike, trolley, golf carts, walking. beautiful beach, with chairs/umbrellas towels set up at north and south end of the 2.5 mile resort. if you want to see fewer people, just take a litle stroll down/up the beach. breakfasts were very good/quick, servers excellent. lunch menu at pool or beach (same) have good options and are fine. room - this time we had a beach cottage. they don't tell you that a cottage is not free standing. room/wooden building needs repairs if not a total re-do. kitchen has one towel (not replaced during stay). one frying pan with chipped Teflon. a corkscrew from the dollar store. glassware that was collected/combined over past 20 years which is also true of kitchen utensils. there are 2 bathrooms, relatively new and three sleeping areas. they put only one box of tissues in entire cottage. nice screened in porch, slightly leaning (part of the re-do....) basically they are cheap and don't need to be for what they are charging. front desk people not well trained. didn't hand out map/activities sheet. didn't explain about trolley, local stores. did not offer to help with lugaage to second floor walk up room, we requested for view. they could see we are not spring chickens, albeit healthy. when we called front desk a couple of times during stay, they could not give informatoin requested (which we got from others) has a very nice 9 hole par 3 course you can see, there are many good things about resort. it is laid back, great for kids. walking. biking, golf carts make it easy. staff - while front desk staff not well trained, rest of staff is wonderful at pool, restaurant. bars, beach, trolley, tour guides. other than room, facilities are in good shape. beach is beautiful. Read less