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Things to see and do in Naples & Marco Island

Blog posts

7 interesting facts about Star Wars: Galaxy’s Edge you might not know

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An expert's guide to Universal's Volcano Bay

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An expert's guide to Disney's Magic Kingdom Park

Mike thought the Magic Kingdom Park was the fairest of them all. Here’s his take on this fairy-tale land.

An expert's guide to Disney's Animal Kingdom Theme Park

We caught up with Mel and asked her to tell us about her walk on the wild side at Disney’s Animal Kingdom.

5 day trips to take when in Orlando

It's easy to forget that Florida is more than just attractions. Here's our picks for some days out beyond the parks.

The new Orlando adventure

14 days in Florida? Thanks to the latest flexible theme park tickets tickets that let you pop in and out of your favourites throughout your stay, and smart, pre-bookable queue-jumping, you can have your Key lime pie and eat it!

7 Secrets at Universal Orlando Resort you might not know

Keep an eye out for these little secrets at Universal Orlando Resort...

How to holiday at Universal Orlando Resort

Get the most out of your Universal Orlando Resort holiday with advice from our local expert — Jay Goodrow.

Details revealed: Toy Story Land at Walt Disney World

We've got the scoop on Toy Story Land — opening this summer at Disney's Hollywood Studios.

19 awesome things to do when visiting The Wizarding World of Harry Potter™

Take a look at our cheat to make sure you have a truly magical time at The Wizarding World of Harry Potter™.

Why a Disney Cruise is perfect for a world-class family holiday

A Disney Cruise gives you a fairytale experience from start to finish.

See what’s coming next at Walt Disney World Resort

Here's what we found out at Disney's D23 Expo in Los Angeles this year.

Destination Gurus - Florida

Georgia Jameson, who works in the Virgin Holidays store in Southampton, knows her Walt Disney from her Walmart.

More about Naples and Marco Island

This stylish town in Florida is the perfect destination for the golf enthusiasts. Naples has hosted major golf tournaments and is home to world-class, challenging golf courses (some of the hotels even have their own) surrounded by lush greenery and the company of local wildlife.

For a relaxing but fun-filled activity, head to the shore for low tide and enjoy some shelling. Smell the salt in the air and listen to the beautiful beach sounds whilst strolling along the beach, collecting your own treasure-trove of shells of all shapes, colours and sizes.

Shelling

Take a stroll around Fifth Avenue South and Third Street South in Naples historic downtown area, and you’ll find an array of art galleries, boutiques, shops as well as a foodies’ dream with waterfront gourmet restaurants, cosmopolitan eateries, open-air bistros and Caribbean cuisine.

Shopping

Marco Island has miles of beautiful Gulf beaches with safe waters perfect for families, while Naples also boasts 10 miles of still coastline, perfect for spending a lazy day on. Lowdermilk Beach Park is popular, and for something a little more serene, visit Clams Pass Beach Park.

Beach Explorer

In one of Florida’s most spectacular natural landscapes, visitors can experience all that this park has to offer by hiking one of many trails, taking a ranger-guided swamp walk strolling along the Big Cypress Bend Boardwalk or hit the water with a canoe or kayak tour.

Swamp Buggy

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Latest Foreign & Commonwealth Office repatriation travel advice


Over the past few weeks, we have repatriated our customers from overseas who wanted to come home.  

Please visit this page to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts.
 

Your holiday may be affected by travel restrictions or cancellations

We are continually reviewing our flying schedules, taking into account the  Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.

You’ll be away before you know it

Your next holiday is only a click away - our website has thousands of options ready to book. But if you need more help, just give us a call on 0344 472 9499.

Looking for inspiration? Explore our destinations and holiday types and save your faves to your very own Wishlist. Or dive right in to our 2021 holiday offers.

For extra piece of mind, new bookings made before 30 September 2020 for travel up 30 April 2021 also have the flexibility to amend free of charge. If you need to change don’t worry, you can move your holiday as far out as 31 December 2021 subject to availability.

How would you like to talk to us?

With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.

Stay tuned for the latest updates


Rest assured; we will notify you as soon as we know if your holiday has been affected.  

We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

Let’s talk


If you need to speak to us to change or cancel your booking you can call our team on 0344 472 9646.

For the latest information on Covid-19 you can check our FAQs here.

Payment flexibility


Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.

We're flexible with your holiday plans


We understand that you may wish to change your holiday plans and we appreciate the need for flexibility. 

We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there. 

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

You're holiday is going ahead as planned


If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. You can call our team on 0344 472 9499 who can look at options for you.

Thank you for your patience and understanding


Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels.

We'll be in touch soon


To finalise the amendment, one of our customer advisors will phone you. We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. We will help everyone that wants to move their holiday.

I returned early from holiday and have further questions?


You can contact our team by emailing feedback.backhome@virginholidays.com to discuss options on unused portions of your holiday. If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking.

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