Sheraton Tampa Riverwalk

Tampa, Tampa and Clearwater/St Pete

Virgin rating

The hotel

Overlooking the sparkling water of the Hillsborough River, rest and recharge with beautiful views at the Sheraton Tampa Riverwalk. The Tampa Riverwalk itself is the place to be on a warm day in the city – have a leisurely waterside lunch, take part in outdoor yoga, or browse the shops for souveniers. By nightfall, live music and bars come to life to keep you entertained, or you can retire to the hotel for a speciality cocktail in the lobby bar, or try coconut snapper by the water at Rivers Edge restaurant. Spacious rooms with city views will allow you to recharge for your plans the next day, wherever your off to – Tampa is a great gateway to a range of gulf coast beaches for some down time.  

Amenities

  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Safety Deposit Box
  • Swimming Pool
  • Valet parking

Where is it

Overlooking the Hillsborough River, just 4 blocks from the Tampa Convention Centre. Distance from Tampa International Airport: 8 miles.

Hotel information

277 spacious rooms, all with air-conditioning, combined shower/bathtub, safe, iron and ironing board, complimentary WiFi access, cable and cable TV.

City View rooms have either 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Rivers Edge (waterfront restaurant serving fresh seafood dishes with an American twist, open for breakfast, lunch, and dinner). River Edge Pool Bar. Lobby Bar.

Live entertainment every weekend, Friday to Sunday. 

Outdoor pool. Fitness centre.

Complimentary WiFi access. Laundry service*. Gift shop. Valet parking $32 per night (payable locally, fee subject to change). 

*Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (607)
  • Very good (449)
  • Average (328)
  • Poor (226)
  • Terrible (174)
Image of the Tripadvisor rating Stay anywhere else !!

Aug 8, 2022 Jhobbs08

Stayed 4 nights for my birthday. Only stayed here for the location as there were other places cheaper near by, but never again. This hotel is ran terribly! For one, the air conditioning did not work!! The first room we were in we set it to 68, it did not drop below 74, even at night! There was no air circulation and all our clothes hanging in the… Read more
Stayed 4 nights for my birthday. Only stayed here for the location as there were other places cheaper near by, but never again. This hotel is ran terribly! For one, the air conditioning did not work!! The first room we were in we set it to 68, it did not drop below 74, even at night! There was no air circulation and all our clothes hanging in the closet were damp from the humidity. I’ve lived in Florida my entire 28 years of life and know humidity. But this was beyond unbearable. After bringing it to the attention of staff they sent someone to fix it while we were out. Came back, still not fixed. Okay, notified them again. Came back. Still not fixed so asked for another room. No apologies or anything from staff. Just “here’s your new room”. That room was set at 65 degrees but you couldn’t change it. And the wall thermostat read 68 degrees but that room was not 68 degrees! We had to go out and buy a fan because it was so uncomfortable. We also overheard 2 other groups of guests complaining about the air conditioning while walking through the lobby. As well as the employees at the check in counter having a box fan on the ground pointing toward them. So everyone is aware of the defective air conditioning so what is being done to rectify this issue ?! (2) Valet. The guys were great, nice and helpful BUT the hotel only has one bellhop cart and no one assists you in unloading your car. Which normally wouldn’t be an issue at all, but since it’s valet only parking it gets very backed up with multiple people and cars trying to unload, and come and go. It gets very chaotic ! (3) There’s no microwaves in the room, also not a big deal but the day after we called and asked for one we saw a microwave sitting in the lobby on a cart plugged in, in the corner. Someone could’ve informed us that there was one down there. (4) I read previous reviews of the fire alarm going off at 3 am and thought to myself “stuff happens it was just that one time”. Uh no! The fire alarm also went off during our stay. Thankfully it wasn’t at 3 am but it went off around 2pm and it was loud! So we walked down 4 flights of stairs to the lobby where one manager told us “everything is fine” so we were gonna head back up to our room but then another manager standing 5 ft from her was telling everyone to evacuate the building and go outside while she’s on the phone “trying to figure out what’s going on”. So everyone had to stand in the hot, outside. (5) My boyfriend had to go to every floor in search of a working ice machine, finding only 1 working on the floor above us. The ice machines are in closet type rooms in the hallways and the one on our floor had a huge hole cut into the wall with discolored insulation around. It was a mess. (6) Maintenance and repair work is unacceptable. The hallways and rooms are covered in excessive, dripping caulking, chipping paint, gaps in the caulk in the shower, stained grout in the showers, build up on the shower heads, etc. Carpets were also filthy. The closet door in our second room was just placed inside the closet off the track leaning against the other door. Thankfully I saw it before opening and it falling on either of us. Overall save yourself the headache and stay somewhere else !!!! Read less
Image of the Tripadvisor rating Stay away! Dangerous! No security precautions in place

Jul 30, 2022 Rosemary M

I’m writing this while I’m still here on my last night and this place is awful! There was a very loud argument in the room right below us. Several people screaming at the top of their lungs on the terrace, so loud that people on the Riverwalk stopped to watch Hotel security came but they did not call the local police. .Then I go to the pool… Read more
I’m writing this while I’m still here on my last night and this place is awful! There was a very loud argument in the room right below us. Several people screaming at the top of their lungs on the terrace, so loud that people on the Riverwalk stopped to watch Hotel security came but they did not call the local police. .Then I go to the pool to relax and there are three crackheads who are clearly not from the hotel, in the pool. Again hotel security, only one guy , tried to get them out and they refused and the confrontation escalated making everyone at the pool very uncomfortable. And there were little children at the pool!! . From the look on their faces, they looked terrified! Again why weren’t the local police called? When I tried to discuss my concerns and verbalize that I was feeling unsafe here, the guy at the front desk said “well, this is downtown Tampa“ I suggested they post a security guard at the pool at all times and in the lobby he said “I wish we could have a security guard 24 hours“. The front desk then told me to call the manager, who didn’t answer his phone, and his voicemail wasn’t set up, so I couldn’t leave a message. I texted him with no response This is what I get for close to $300/night???? This is far from the level of Marriot quality, safety and security I expect. Run, don’t walk away from this hotel. Read less
Image of the Tripadvisor rating NOT WHAT I EXPECTED!!!!!!

Jul 28, 2022 suzettem655

We checked in on 7/24/2022. 1) we were informed that the third-party valet service had gone up from 32.99 per night to 36.99 per night. 2) once we got all of our things into the room, I went into the bathroom and the tub was disgusting. We had to use my pool shoes to take a shower. 3) On Monday while getting dressed to go out for my birthday, I… Read more
We checked in on 7/24/2022. 1) we were informed that the third-party valet service had gone up from 32.99 per night to 36.99 per night. 2) once we got all of our things into the room, I went into the bathroom and the tub was disgusting. We had to use my pool shoes to take a shower. 3) On Monday while getting dressed to go out for my birthday, I noticed the room was getting warm only to find out after we returned the the air conditioner had gone out which was not good. Didn't get it working until about 2 hours after our return. 4) Although I know it was a third-party valet, on the ticket is a number to text if you want your car brought down, needless to say 3 times I texted and 3 times we got downstairs, and they had not even read the text. Still had to wait on the car. THIS WAS A TRIP FOR MY BIRTHDAY AND WE HAD TO DEAL WITH ALL OF THIS ..... UNEXCEPTABLE I AM SO DISAPPOINTED WITH SHERATON. Read less
Image of the Tripadvisor rating Avoid this Hotel At All Costs

Jul 26, 2022 Squint32021

By far the worst hotel experience I’ve ever had in my life. To start I was double charged. The hotel put two different holds on my card brining my total to close to $1000 dollars for a hotel that was suppose to cost $550. When we checked in there was no air conditioner in the building…causing a miserable experience in the Florida Heat. Dropped… Read more
By far the worst hotel experience I’ve ever had in my life. To start I was double charged. The hotel put two different holds on my card brining my total to close to $1000 dollars for a hotel that was suppose to cost $550. When we checked in there was no air conditioner in the building…causing a miserable experience in the Florida Heat. Dropped the car off at the valet and they popped the tire by running the sidewall into the corner. Manager for the Valet company tried to tell me that it was normal wear and tear in the tire when the tire was fine when I dropped it off. Will never stay in this hotel ever again in my life. Justice the valet manager is a scam artist and gaslights people at every moment he has. Your best bet is to stay legitimately anywhere else. Read less
Image of the Tripadvisor rating What a dump .

Jul 15, 2022 G5510XEsc

Upon arrival into the lobby I thought oh this is a cute hotel. Staff is pleasant and lobby is clean and updated. My stay was in a window room facing the city, which was fine with me. However I could smell mold upon entering, and I found it between the window panes. The bathroom walls were cracked in places and someone did a horrible patch job.… Read more
Upon arrival into the lobby I thought oh this is a cute hotel. Staff is pleasant and lobby is clean and updated. My stay was in a window room facing the city, which was fine with me. However I could smell mold upon entering, and I found it between the window panes. The bathroom walls were cracked in places and someone did a horrible patch job. They used a residential closet door for the closet and it was put on upside down. Also the television flickered a lot. The pool area is decent with a nice view of the river walk. When I called for room service they said they don’t offer that. They also have no microwaves in the room. The air conditioner rattled all the time as well and the room was hot. Nothing was ever done about the noise everyone made in other rooms. It’s almost like the staff just does not care about the hotel. I feel as if they need new management. Someone that can bring this hotel to what it was at one time. Read less