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Things to do in Miami

Blog posts

7 interesting facts about Star Wars: Galaxy’s Edge you might not know

We’ve got some exciting nuggets of information to share about the new land.

Mission Prep — Star Wars: Galaxy’s Edge

On a remote outpost planet, new adventures await...

9 interesting facts about Hagrid’s Magical Creatures Motorbike Adventure™

Here's the top things you should know about Universal's latest attraction.

An expert's guide to Universal's Volcano Bay

We caught up with Neil after his trip to Florida, who had a bit to share about Universal’s Volcano Bay.

An expert's guide to Disney's Magic Kingdom Park

Mike thought the Magic Kingdom Park was the fairest of them all. Here’s his take on this fairy-tale land.

An expert's guide to Disney's Animal Kingdom Theme Park

We caught up with Mel and asked her to tell us about her walk on the wild side at Disney’s Animal Kingdom.

5 day trips to take when in Orlando

It's easy to forget that Florida is more than just attractions. Here's our picks for some days out beyond the parks.

The new Orlando adventure

14 days in Florida? Thanks to the latest flexible theme park tickets tickets that let you pop in and out of your favourites throughout your stay, and smart, pre-bookable queue-jumping, you can have your Key lime pie and eat it!

7 Secrets at Universal Orlando Resort you might not know

Keep an eye out for these little secrets at Universal Orlando Resort...

How to holiday at Universal Orlando Resort

Get the most out of your Universal Orlando Resort holiday with advice from our local expert — Jay Goodrow.

Details revealed: Toy Story Land at Walt Disney World

We've got the scoop on Toy Story Land — opening this summer at Disney's Hollywood Studios.

19 awesome things to do when visiting The Wizarding World of Harry Potter™

Take a look at our cheat to make sure you have a truly magical time at The Wizarding World of Harry Potter™.

Why a Disney Cruise is perfect for a world-class family holiday

A Disney Cruise gives you a fairytale experience from start to finish.

See what’s coming next at Walt Disney World Resort

Here's what we found out at Disney's D23 Expo in Los Angeles this year.

Destination Gurus - Florida

Georgia Jameson, who works in the Virgin Holidays store in Southampton, knows her Walt Disney from her Walmart.

More about Miami

South Beach boasts a buzzy boulevard and surf scene, further up in Miami Beach, swap the whizzing roller skaters for a laid back family vibe. Cape Florida is a favourite for its calm waters and kayaking. For watersports, head up to Collins and Sunny Isles Beach

Fanciful pastel colours, porthole windows and sleek ship-like railings are what make Miami so iconic. As the first 20th-century neighborhood to be recognized by the National Register of Historic Places, you’ll see up to 800 structures of historical significance.

Art deco in Miami

Miami goes above and beyond in the shopping department so get ready to flex that credit card! Find crafts and exotic jewelry in Bayside Marketplace where more than 150 fabulous shops overlook the beautiful Biscayne Bay.

Shopping in Miami

From rooftop lounges to underground clubs, Miami is the night owl’s paradise. World-renowned DJs and A-list celebs pull in the crowds at SoBe’s art-deco night spot Cameo. And all-night dancing and opulent surrounds make LIV Fountainebleau and Nikki Beach Hotel’s Club 01 the places to be seen. 

Miami nightlife

The backdrop of movie sets and the home of luxe real estate, Miami boasts an unrivalled A-list social scene. Join the glitterati in hip cocktail venues along Ocean Drive and celeb spot at the Fountainbleau Miami Beach in the heart of Millionaire’s Row. 

Celebrity spotting in Miami

A beautiful oasis of flora and fauna, Everglades National Park is the number one place to discover subtropical wildlife. Unleash your high-octane mojo and take an airboat ride across the picturesque wetlands.

Airboat in Everglades

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Latest Foreign & Commonwealth Office repatriation travel advice


Over the past few weeks, we have repatriated our customers from overseas who wanted to come home.  

Please visit this page to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts.
 

Your holiday may be affected by travel restrictions or cancellations

We are continually reviewing our flying schedules, taking into account the  Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.

You’ll be away before you know it

Your next holiday is only a click away - our website has thousands of options ready to book. But if you need more help, just give us a call on 0344 472 9499.

Looking for inspiration? Explore our destinations and holiday types and save your faves to your very own Wishlist. Or dive right in to our 2021 holiday offers.

For extra piece of mind, new bookings made before 30 September 2020 for travel up 30 April 2021 also have the flexibility to amend free of charge. If you need to change don’t worry, you can move your holiday as far out as 31 December 2021 subject to availability.

How would you like to talk to us?

With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.

Stay tuned for the latest updates


Rest assured; we will notify you as soon as we know if your holiday has been affected.  

We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

Let’s talk


If you need to speak to us to change or cancel your booking you can call our team on 0344 472 9646.

For the latest information on Covid-19 you can check our FAQs here.

Payment flexibility


Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.

We're flexible with your holiday plans


We understand that you may wish to change your holiday plans and we appreciate the need for flexibility. 

We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there. 

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

You're holiday is going ahead as planned


If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. You can call our team on 0344 472 9499 who can look at options for you.

Thank you for your patience and understanding


Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels.

We'll be in touch soon


To finalise the amendment, one of our customer advisors will phone you. We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. We will help everyone that wants to move their holiday.

I returned early from holiday and have further questions?


You can contact our team by emailing feedback.backhome@virginholidays.com to discuss options on unused portions of your holiday. If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking.

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