Delano Hotel

Miami, Florida

The hotel

The ultimate urban resort hotel, the world-class Delano is the very height of luxury. Stunning to look at, it also boasts beautiful Philippe Starck interiors which will awe and delight you in equal measures. When it opened in 1995 the hotel must have set a world record for the number of press inches devoted to a new hotel. Journalists, not normally easily impressed, waxed lyrical about the white rooms, the white marble, the white-clad staff and the all-white spa. Starck's design for the Delano's public spaces has achieved the status that all architects and designers long for: recognition as a 'classic', with its soaring ceiling height and forest of imposing column offering great visual drama. Ten years on, this place has still got what it takes - Messieurs Starck and Schrager: take a bow. There's a choice of dining options here and Rose Bar is a very glamorous meeting place with cocktails served under Venetian chandeliers. For night-time entertainment, look no further than FDR at Delano and if spa treatments are high on your list of priorities, head up to the rooftop Agua Spa, a peaceful sanctuary offering a wide range of treatments and panoramic city views.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Beachfront location
  • Restaurant

Where is it

In the heart of South Beach on Collins Avenue with direct access to the ocean. Collins Avenue offers more restaurants, bars and nightclubs in a row than any other area of South Beach and still has the Latin energy that makes the city such a hot destination.

Hotel information

194 rooms on 16 floors. All with air-conditioning, satellite TV with pay-per-view movies, telephone, WiFi, Bluetooth soundbar, mini-bar*, tea/coffee making facilities, safety deposit box, hairdryer, iron and board. City View Room with king-size bed, sleeping maximum 2 adults.

Partial Ocean View Room with king-size bed, sleeping maximum 2 adults.

Ocean Front Room with king-size bed, sleeping maximum 2 adults.

Bianca (signature restaurant with modern Italian fare and indoor/outdoor dining, open for breakfast, lunch, dinner and Sunday brunch), Umi Sushi and Sake Bar (open for dinner) and Delano Beach Club (snacks and drinks). Rose Bar (lobby lounge and outdoor terrace), FDR at Delano (cocktails, DJs and music acts, open Mon, Fri, Sat).

Swimming pool. Fitness centre. Agua Spa* with massage and beauty treatments. Tented children’s play area on the beach.

24-hour room service*. Concierge service. Babysitting* (reservations required). Laundry/dry cleaning service*.

This hotel has a resort fee of $40 plus tax per room, per day (payable locally, subject to change).

Resort fee includes use of the following amenities - WiFi - Use of fitness centre - Daily fitness classes - 2 complimentary chairs on the beach - Complimentary poolside amenity - Unlimited local calls - 10 minute Delano Decompress neck and shoulder massage in the spa (one per room, advance booking required). Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1719)
  • Very good (675)
  • Average (313)
  • Poor (181)
  • Terrible (194)
Image of the Tripadvisor rating Beach Cabanas

Apr 21, 2019 Vmerlos2000 Miami, Florida

Tony is the Best ! She helped me a lot to get a very good deal for a cabana package, she personally take care about us. I really recommend everyone to look for her to get a good day at the beach and safe your money !!!
Image of the Tripadvisor rating Head North to Ft. Lauderdale/Boca Raton!

Apr 18, 2019 LasVegasLaura69 Henderson, Nevada

Our four-day stay at Delano cost us $4,000 for a family of four! Pluses: * Nice pool area * Beautiful lobby * Helpful valet attendants * Easy access to the beach Minuses: * Our room was tiny; the two ‘double’ beds were really twins! * No Kleenex in the room; we bought our own and the maid took it! * Tiny bathroom * Room was in disrepair and… Read more
Our four-day stay at Delano cost us $4,000 for a family of four! Pluses: * Nice pool area * Beautiful lobby * Helpful valet attendants * Easy access to the beach Minuses: * Our room was tiny; the two ‘double’ beds were really twins! * No Kleenex in the room; we bought our own and the maid took it! * Tiny bathroom * Room was in disrepair and needed a significant upgrade! * Collins Avenue; filthy area, lots of homeless people; foul smelling * Hotel lobby dark during the day, while tiny rooms were all white! * Hotel gym equipment old; major upgrade needed * Concierge unhelpful and didn’t know what she was doing; disinterested! Read less
Image of the Tripadvisor rating WHAT HAPPENED TO CUSTOMER SERVICE?

Apr 16, 2019 foodescentials Miami, Florida

I called maybe a dozen time the sales department and the accounting department with no success. Nobody picks up the phone..... extremely frustrating. How do you expect to have happy guests if you keep us waiting for ever and transfer the phone call 5 times?????? and still nobody to talk! $400.00 room rate with this service? no good.
Image of the Tripadvisor rating Beware of cancellation refunds

Apr 15, 2019 Traveler735130

Hi, Just a word of advise around booking this hotel. Booked it but cancelled and I had a free cancellation reservation so there should have been no problem. Two weeks later no sign of my refund so I called them. I was told it takes three weeks to refund. I waited and still no refund so called again and was told it was being processed. 4 weeks and… Read more
Hi, Just a word of advise around booking this hotel. Booked it but cancelled and I had a free cancellation reservation so there should have been no problem. Two weeks later no sign of my refund so I called them. I was told it takes three weeks to refund. I waited and still no refund so called again and was told it was being processed. 4 weeks and still no refund so called again. I was told that my reservation hadn’t been cancelled in their system despite two staff members telling me it had. So I’m still waiting on my refund. Read less
Image of the Tripadvisor rating Very Disappointed

Apr 14, 2019 rachelem255 Bridgetown, Barbados

My fiancé’s company brought over 50 people down to South Beach for their annual Presidents Club and put everyone up at the Delano. We were very disappointed with the rooms. Several of them smelled like mildew. We moved three times before finding the one that smelled the least. Once settled, we were in an ADA bathroom - which would have been fine… Read more
My fiancé’s company brought over 50 people down to South Beach for their annual Presidents Club and put everyone up at the Delano. We were very disappointed with the rooms. Several of them smelled like mildew. We moved three times before finding the one that smelled the least. Once settled, we were in an ADA bathroom - which would have been fine .... except that the shower leaked uncontrollably. We ended up having to build a damn with towels to prevent water from pouring into the room. We were definitely hoping for more. Read less