Delano South Beach

South Beach, Miami

The hotel

The ultimate urban resort hotel, the world-class Delano is the very height of luxury. Stunning to look at, it also boasts beautiful Philippe Starck interiors which will awe and delight you in equal measures. When it opened in 1995 the hotel must have set a world record for the number of press inches devoted to a new hotel. Journalists, not normally easily impressed, waxed lyrical about the white rooms, the white marble, the white-clad staff and the all-white spa. Starck's design for the Delano's public spaces has achieved the status that all architects and designers long for: recognition as a 'classic', with its soaring ceiling height and forest of imposing column offering great visual drama. Ten years on, this place has still got what it takes - Messieurs Starck and Schrager: take a bow. There's a choice of dining options here and Rose Bar is a very glamorous meeting place with cocktails served under Venetian chandeliers. For night-time entertainment, look no further than FDR at Delano and if spa treatments are high on your list of priorities, head up to the rooftop Agua Spa, a peaceful sanctuary offering a wide range of treatments and panoramic city views.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Beachfront location
  • Restaurant

Where is it

In the heart of South Beach on Collins Avenue with direct access to the beach. Ocean Drive is a 6-minute drive away, and Lincoln Road just 4 minutes or a 10-minute walk. Transfer time from Miami International Airport: 25 minutes.

Hotel information

194 rooms on 16 floors. All with air-conditioning, satellite TV with pay-per-view movies, telephone, WiFi*, Bluetooth soundbar, mini-bar*, tea/coffee making facilities, safe, hairdryer, and iron and board. City View Rooms have 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Partial Ocean View Rooms have 1 king-size bed, sleeping maximum 2 adults.

Oceanfront Rooms have views of the beach and ocean, with 1 king-size bed or 2 double veds, sleeping maximum 4 adults or 2 adults and 2 children.

Leynia (Japenese cuisine, open for breakfast, lunch, dinner and weekend brunch). UMI Sushi & Sake Bar (open for dinner). Delano Beach Club (light bites). Rose Bar (lobby bar with light bites and cocktails).

Swimming pool. 24-hour fitness centre. Ciel Spa*. Poolside cabanas*. Tented children’s play area on the beach.

24-hour room service*. Concierge service. Babysitting* (reservations required). Laundry/dry cleaning service*.

This hotel has a resort fee of $45.60 plus tax per room, per day (payable locally, subject to change).

Resort fee includes use of the following amenities - WiFi - Use of fitness centre - Daily fitness classes - 2 complimentary chairs on the beach - Complimentary poolside amenity - Unlimited local calls - 10 minute Delano Decompress neck and shoulder massage in the spa (one per room, advance booking required). Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

* Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1833)
  • Very good (699)
  • Average (328)
  • Poor (201)
  • Terrible (222)
Image of the Tripadvisor rating Good property but horrendous management team

Sep 2, 2020 viktalwar

Im in praise of the hotel staff & amenities but would like to tell the readers about my horrendous experience during check out. My room was fully paid by the travel agent but at the time of check in I got charged again by mistake by the hotel (its too big of a mistake by a reputable hotel). Its ok mistakes do happen. I checked out on the 2nd of… Read more
Im in praise of the hotel staff & amenities but would like to tell the readers about my horrendous experience during check out. My room was fully paid by the travel agent but at the time of check in I got charged again by mistake by the hotel (its too big of a mistake by a reputable hotel). Its ok mistakes do happen. I checked out on the 2nd of march 2020 and after calling the hotel and writing continuous emails to them I still haven't got a refund till date (today is 2nd sept 2020). Even after being at fault the hotel management is not bothered to process the refund. All they have been saying for the past 6 months specially Mr. Maykel Albernas is that the refund is in process. Every time I call the hotel I'm charged international rates since I'm back in India. Ive been tossed to about 6 different people to whom I had to narrate the entire wrong charge story leading to no result. Ive never faced such a horrible experience with any management before this. I request anyone planning to stay at the Delano or any subsidiary to please be very cautious at the time of check out Read less
Image of the Tripadvisor rating Awesome as always

Jul 11, 2020 nameri24 Saddle River, New Jersey

As always the Delano absolutely rocks. Great pool, menu changes a bit but still delicious. Hotel staff is attentive and always ready to provide customer service. Rooms are clean and always turned over promptly.
Image of the Tripadvisor rating Yeah I like this place

Jul 9, 2020 lovehotel1 Port Richey, Florida

Yeah I like this placeThe rooms have four walls and a And a shower and toilet I met a lot of nice people in there nice pool too and beach very pretty you’re a lot of people in the pool make it fun the pool The pool has water in it good for swimming I like this place I’ll come back
Image of the Tripadvisor rating Delano/SBE Group Stole My Money, No Response, No Follow Up

Jun 7, 2020 jonad1274

Much like other recent reviewers I took had booked a stay at Delano where they took a 1 night deposit up front. Then the hotel could not honor the stay due to being closed for Covid-19. I have called and spoken to the operator at the hotel numerous times and gotten no response. When I first spoke with them about the cancelation they said I… Read more
Much like other recent reviewers I took had booked a stay at Delano where they took a 1 night deposit up front. Then the hotel could not honor the stay due to being closed for Covid-19. I have called and spoken to the operator at the hotel numerous times and gotten no response. When I first spoke with them about the cancelation they said I would get a refund within 10 days. Then they said they were taking a little longer. Then they said within 60 days I would have my money. Of course that did not happen either. I would not recommend anyone stay with Delano or SBE Group hotels based on this type of customer service. Read less
Image of the Tripadvisor rating Terrible Customer Service

Jun 3, 2020 ABennion26 Boston, Massachusetts

We had planned a road trip across Florida but were unable to travel due to Covid 19. We booked this hotel with free cancellation and cancelled on 23rd March. They took the money for a night’s stay immediately but have still not returned the money. They make excuses about the lock down but we cancelled before this. We had booked 14 hotels for our… Read more
We had planned a road trip across Florida but were unable to travel due to Covid 19. We booked this hotel with free cancellation and cancelled on 23rd March. They took the money for a night’s stay immediately but have still not returned the money. They make excuses about the lock down but we cancelled before this. We had booked 14 hotels for our trip and this hotel is the absolute worst for service and response. Read less