Pestana South Beach

South Beach, Miami

Hotel rating
Trip advisor rating: 4.5 Based on 2901 reviews

The hotel

With its premium location and art deco design, Pestana is one of Miami’s most glamorous boutique hotels. Just a short distance from both South Beach and Ocean Drive, in the beating heart of modern Miami, it really does offer guests the best of everything! The décor is minimalist and modern, the facilities state of the art, and the outdoor swimming pool and spacious lounging area is perfect for relaxing with a cold drink as you soak up those rays.

Amenities

  • Bar
  • Swimming Pool
  • Safety Deposit Box
  • Internet Access
  • Close to Beach

Where is it

Just a couple of minutes from Ocean Drive and South Beach. Miami Beach Golf Club and Lincoln Road an open-air shopping centre, with a huge variety of restaurants and shops are also nearby. Driving time from Miami International Airport: 20 minutes.

Hotel information

97 rooms in 4 buildings. All with air-conditioning, LCD TV, iPod docking station, telephone, tea/coffee making facilities, hairdryer, mini-fridge, iron and board (on request) and bathrobes. Standard King Room with king-size bed, sleeping maximum 2 adults.

Standard Double/Double Rooms with 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Parking available (payable locally).

Mermaid Cafe & Bistro (open for breakfast, snacks and drinks). Good choice of restaurants nearby.

Swimming pool and charming central courtyard. Close to Ocean Drive (ocean promenade) and South Beach with great beaches and nightlife.

On-site laundry service*. Complimentary WiFi throughout all public areas.

This hotel has a resort fee of $16.95 plus tax per room, per day (payable locally, subject to change).

Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

Trip advisor rating: 4.5 Based on 2901 reviews

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1525)
  • Very good (960)
  • Average (283)
  • Poor (87)
  • Terrible (46)
Image of the Tripadvisor rating We liked it.

Feb 21, 2019 Susan B

Our room was clean and maid service was very good. The room was pretty small for 4 and the fact that you can't turn the bathroom light on without turning on a light in the room is a negative but manageable. Even the mandatory resort fee (which didn't show up in our reservation "total" which did include taxes) proved to be worth something since… Read more
Our room was clean and maid service was very good. The room was pretty small for 4 and the fact that you can't turn the bathroom light on without turning on a light in the room is a negative but manageable. Even the mandatory resort fee (which didn't show up in our reservation "total" which did include taxes) proved to be worth something since there was an endless supply of pool and beach towels plus 2 beach chairs and an umbrella which was very nice. The breakfast was very overpriced so we never had it which I consider unfortunate. Overall, the place was clean and quiet and I never regretted booking it. Read less
Image of the Tripadvisor rating Disappointed

Feb 21, 2019 Happiness56588555896

We were really excited to stay here but it really fell below our expectations. We recommend to bring socks with grip bottoms..the floors were really oddly slippery and everything stuck to them. Bring your own water! We had to ask multiple times for them to bring us water when they said two bottles a day came with the room. AND be prepared to ask… Read more
We were really excited to stay here but it really fell below our expectations. We recommend to bring socks with grip bottoms..the floors were really oddly slippery and everything stuck to them. Bring your own water! We had to ask multiple times for them to bring us water when they said two bottles a day came with the room. AND be prepared to ask for your room to be cleaned. One day they came at 5:30pm to clean our room (when we were getting home from the beach), one day they just didn’t come, and another we had to ask them. Every time we asked for anything it felt like they had to go out of their way to accommodate it. Read less
Image of the Tripadvisor rating Disappointed

Feb 20, 2019 CDinNI Lisburn, United Kingdom

We stayed for 3 nights in this hotel on the recommendation of friends but were disappointed. Location: The location is absolutely brilliant being within walking distance of just about everything on Miami Beach. Check-In: We arrived off a cruise so were in the hotel by 11am. We fully understood that our room would not be ready and appreciated the… Read more
We stayed for 3 nights in this hotel on the recommendation of friends but were disappointed. Location: The location is absolutely brilliant being within walking distance of just about everything on Miami Beach. Check-In: We arrived off a cruise so were in the hotel by 11am. We fully understood that our room would not be ready and appreciated the offer to store our luggage. The check-in was 'ok' and staff members were friendly enough. Room: The room was a little tired and 'cold' with the tiled flooring. It was however spacious but the view was dreadful. The first problem we identified was feather pillows; my wife is allergic to these. The second problem was defective wall sockets; they were not working. The third problem was the reading light at one side of the bed was defective and I need a lot of light for reading. We drew the pillow problem to the attention of a male receptionist on the first night. He shrugged his shoulders and said 'housekeeping has quit'. We were not surprised that housekeeping had quit but expected an offer of assistance, unfortunately, this man showed no interest. I suggested perhaps additional pillowcases would alleviate the problem to some degree. The receptionist agreed to arrange this. I also mentioned that the bedside light was defective but once again no one was available to assist. When we returned after dinner on the first evening no additional pillowcases were provided. I raised both issues and the third one with a female receptionist the next morning. I was disappointed that she was not aware of the two problems reported the previous evening but she undertook to have all the matters attended to. When I returned in the afternoon the same staff member was on duty so I enquired about the three problems discussed with her that morning. She assured me all these issues had been resolved. I went to the room and discovered that additional pillowcases had been provided and that the wall socket was now working but was disappointed that the reading light had not been repaired. I returned to reception and advised the female receptionist of this and she just stared at me blankly. I male colleague asked what the problem was so I explained. He assured me that the lighting system was unique and offered to show me concluding that I did not know how to work the lights. I assured him that I did but he did offer to go to the room with me and show me that the bedside lights were both working. To his dismay, he discovered that I was right but recovered quickly and quite incredulously informed me that a bulb had been ordered. A little honesty would have gone a long way but sadly the light was not repaired prior to leaving. One would have thought in a City the size of Miami a bulb could have been sourced. The bedroom was clean and the bed was very comfortable. Bathroom: The bathroom was spacious, clean and well appointed. Breakfast: We had thought of having breakfast in the hotel but when I went to the restaurant on the first morning I discovered pigeons roaming around the floor hoovering up the crumbs. I could not believe this but none of the other guests seemed to mind. I decided to dine elsewhere. WiFi: The wifi was superb. Checking Out: Unfortunate for us we checked out after 3 days with the same female receptionist that I complained to a few days previously. She presented the bill; never asked if we enjoyed our stay; never apologised over the issues highlighted; never smiled and was negative throughout. Overall: I am sorry but I cannot recommend this hotel for one simple reason; 'staff attitude'. The staff members were polite but not friendly. When problems were raised the response was poor and I was misled into believing that the bedside light had been repaired when in fact it was not. I simply fail to understand why a bulb replacement could not have been completed in a 3-day time slot. If it was a greater problem than that then I should have been informed. I have to say the guys on the door were exceptionally friendly and made us feel welcome. Apart from the staff attitude, this hotel has a lot going for it and I am sure a positive response rather than a 'defensive' stance will auger well for the future. After all, it is not too difficult to be friendly, helpful, communicative and honest. Read less
Image of the Tripadvisor rating Fabulous

Feb 19, 2019 Compass587892

Loved the location, convenient to everything. The staff were friendly and attentive. The rooms were clean and comfortable. We especially loved the pool area. It was so relaxing to sit out by the pool at night and listen to the music and look at the lights.
Image of the Tripadvisor rating Great two days

Feb 19, 2019 les-steel budapest

We were back from a cruise and were looking for a place to unwind and chill. We got exactly that. Located in a perfect place 5 mins walk from the beach and with a great little pool it is the perfect little place. Our room was great, spacious and easily accessible from the reception. The hotel joins three or four separate buildings together and has… Read more
We were back from a cruise and were looking for a place to unwind and chill. We got exactly that. Located in a perfect place 5 mins walk from the beach and with a great little pool it is the perfect little place. Our room was great, spacious and easily accessible from the reception. The hotel joins three or four separate buildings together and has a common pool area that is in the middle. The pool is wonderful, great for chilling and swimming and relaxing. I went barefoot to the beach one day in about 5 minutes and had a swim there as well. The reception is well staffed and extremely helpful - offered us advice and maps and sorted us out checking out as well. Great experience. Read less