Ritz Carlton Grande Lakes

International Drive, Orlando

The hotel

At The Ritz-Carlton, Orlando, Grande Lakes you can take in the ambience while retaining a sense of sophistication. This resort offers plenty of opportunities for fun, sport and pampering, without ever having to leave this 500-acre resort. The Resort offers a wide selection of on-site activities with an 18-hole Championship golf course, 40,000 sq ft spa and adventure experiences including fly fishing, eco-tours and kayaking. there is a choice of 11 restaurants and bars offering guests a unique culinary experience. Guest rooms are furnished and fitted to the highest standards and each of the sumptuous bedrooms has a 5ft balcony with panoramic view over the lake, pool or gardens. The resort is located minutes away from world-famous attractions such as Walt Disney World® Resort and Universal Orlando Resort™.

Amenities

  • Bar
  • Spa
  • Families
  • Theme Parks
  • No Smoking
  • Babysitting service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Tennis
  • Restaurant

Where is it

Just off Central Florida Parkway, 10-min drive to Universal Orlando Resort™, 15 minutes to Walt Disney World® Resort.

Hotel information

582 rooms on 15 floors in 1 building with 6 lifts. All with large balcony/patio, air-conditioning, flatscreen cable TV, coffee maker, in-room iPod dock, WiFi, mini-bar, safe, iron and board, bathrobes and slippers, and hairdryer. Free bottled water at turn-down. Standard Rooms have garden view, 2 double beds or 1 king-size bed, sleeping maximum 4 persons.

Lake Front Rooms with lake front view and a balcony sleeping maximum 4 adults or 2 adults and 2 children.

Lake View Rooms with lake view sleeping maximum 2 adults. Connecting rooms available on request.

Executive Suites with lakefront views, 1 king-size bed and a double sofa bed sleeping maximum 4 adults or 2 adults and 2 children.

Presidential Suites and Royal Suites with 1 king-size bed, separate lounge, dining room and kitchen sleeping maximum 2 adults.

Ritz-Carlton Club® Level available with all room types offers:

  • 24-hour access to the Club Lounge; snacks and non-alcoholic drinks
  • Complimentary alcoholic drinks 11:00am-10:00pm
  • Complimentary Ritz Kids for up to 3 children (age 4-12) per day
  • Concierge team 7.00am-10.00pm
  • Five daily food and beverage presentations
  • Views of area fireworks
  • Media rooms with movies and classic family games

Self parking from US$25 per day, valet parking from US$32 per day, plus tax (payable locally, subject to change). Complimentary shuttle bus to Walt Disney World® Resort and Universal Orlando Resort™.

11 restaurants including Norman's (New World cuisine), Bleu (poolside snacks and cocktails), Fairways Pub (golf clubhouse; steak and seafood), lobby lounge (cocktails and afternoon tea), Highball and Harvest, Vitale (spa café for healthy options) plus dining options at the adjacent JW Marriott.

Outdoor swimming pool, poolside cabanas*, 3 tennis courts, Ritz Kids activities, health spa* with 40 treatment rooms, lap pool, fitness centre, sauna and steam room (local charge for treatments). 18-hole, Greg Norman-designed Championship golf course* (local charge), plus use of all facilities at the JW Marriott Hotel, including 'lazy river' swimming pool. Adventure experiences including guided eco-tours on Shingle Creek* and fishing*.

Complimentary WiFi in public areas. 24-hour room service*. Babysitting services*. Corridor of retail shops.

Wheelchair-accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rollaway beds available on request (only available for King Rooms and Suites), $20 per night*, subject to change and availability.

Mini-fridge available on request, $20 per night*, subject to change and availability.

Please note a resort fee of $35 plus tax per room per day* is payable locally and includes: Free WiFi, Unlimited domestic phone calls, WALT DISNEY WORLD Resort and Universal Orlando Resort™, daily recreation activities, driving range privileges, two pool floats and Ritz Kids (two hours, for 2 children aged 4-12). This charge and its inclusions are subject to change.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2352)
  • Very good (589)
  • Average (236)
  • Poor (104)
  • Terrible (54)
Image of the Tripadvisor rating Fancy schmancy

Nov 12, 2019 meschwar New York City, New York

I mean, I’m pretty easily bewitched by fancy hotels, but I can’t really find anything to complain about. I was there for a work conference, which was mostly at the JW Marriott, but I got to stay at the Ritz. The room is really nice, and there’s lots of nice toiletries and stuff huge tv with an hdmi cable so you can hook up your laptop.… Read more
I mean, I’m pretty easily bewitched by fancy hotels, but I can’t really find anything to complain about. I was there for a work conference, which was mostly at the JW Marriott, but I got to stay at the Ritz. The room is really nice, and there’s lots of nice toiletries and stuff huge tv with an hdmi cable so you can hook up your laptop. Housekeeping was great and all the employees I encountered were very nice. I went to Highball and Harvest which was very good as well. Read less
Image of the Tripadvisor rating Outstanding service hotel and Spa!!

Nov 11, 2019 Enia E Boca Raton, Florida

Hi, short review because I am sorry to say I can’t remember all the names I’d like to thanks for their work, their smiles and helps... YOU GUYS made our stay incredible and I wish I could remember the names from the amazingly nice and helpful young woman when we checked in Thursday nite, to room service OUTSTANDING.. and anyone we had to ask a… Read more
Hi, short review because I am sorry to say I can’t remember all the names I’d like to thanks for their work, their smiles and helps... YOU GUYS made our stay incredible and I wish I could remember the names from the amazingly nice and helpful young woman when we checked in Thursday nite, to room service OUTSTANDING.. and anyone we had to ask a question or a way to get to some place... valet, porters... just Outdtanding!!! Wished I could remember names :0(... the only but? The suite we were in needed to update the bathroom... can’t remember if it was 3434 or 3234 or 3432... beautiful views of the golf course and pool... Spa service with a Colombian lady: AMAZING pedi and mani!! I’ll be back before you know it!!!!!! Thank you!!!! Read less
Image of the Tripadvisor rating Fabulous the best place to stay in Orlando

Nov 11, 2019 Michele D Marlow, United Kingdom

I have been fortunate to stay at this hotel on several occasions. As you will expect, the rooms are heavenly, the grounds are superb and the staff are very attentive. But what I love the most is the spa. There is a wide variety of treatments, however, I always head to the salon and have a luxury pedicure. No matter what time you have booked for… Read more
I have been fortunate to stay at this hotel on several occasions. As you will expect, the rooms are heavenly, the grounds are superb and the staff are very attentive. But what I love the most is the spa. There is a wide variety of treatments, however, I always head to the salon and have a luxury pedicure. No matter what time you have booked for your treatment, you have full use of the spa's facilities, including the most indulgent and relaxing pool area. The pool is peaceful (no kids) and is a step on from the resort's pool in that the service is spot on and the light snacks and cocktails are just perfect for a relaxing day. It is possible to use the spa, even if you are not a resident of the hotel. Just go, it's fabulous. Read less
Image of the Tripadvisor rating Big Service Misses-Valet Sloppy, Internet did not work, Remote Keys did not work!

Nov 4, 2019 tpwoofs Albuquerque, New Mexico

Had a rather poor experience at this Ritz-Carlton a few weeks ago. Stayed two nights with the purpose of one day to get to Disney World at opening time of 8:00am. Got up early the first morning- had pre ordered room service which showed up on time and was tasty. Called down to valet to get the car(there is only valet parking at this property) and… Read more
Had a rather poor experience at this Ritz-Carlton a few weeks ago. Stayed two nights with the purpose of one day to get to Disney World at opening time of 8:00am. Got up early the first morning- had pre ordered room service which showed up on time and was tasty. Called down to valet to get the car(there is only valet parking at this property) and went down to the lobby. Took us at least 10-15 mins to get downstairs from the time of the call. The car had not been brought around and no one knew where it was. About 10 more minutes pass and the car showed up- ironically the valet guy acted put out when I didn't give him a tip. We got to Disney World a little late... not the end of the world, but not anywhere close to Ritz-Carlton service. Get back to the hotel and the remote key through the Bonvoy app doesn't work. Go back downstairs and get new keys. Shame on me- should never have used the remote key through the app. Back in the room, the internet doesn't work. Call down to the front desk and they tell me that the hotel is going through some kind of IT update and the internet may have problems the rest of the day. It sure did! Would have been nice to know that or have some kind of heads up. At this point, I went back downstairs and asked to speak to Georgia, the Front of House Manager. I told her I refused to pay resort fees for non-working internet or valet fees for slow and unreliable valet. She was very nice and agreed to wave those charges. Overall, I wanted to give two stars for the stay. Felt that way for the money. The room and room service were nice and Georgia did a good job salvaging the situation. Doubt I would stay here again. The property seems to be resting on its laurels and service does not seem to be the primary focus. Read less
Image of the Tripadvisor rating Family trip Excellent

Nov 3, 2019 Bonnie P

From Check in front desk staff was outstanding, maid services are great, & the food @ Primo is suberb...its a 10. The pool is fantastic and the cafe @ the pool is great, we had caeser salads w/grouper. Fruit plate, nachos, and everything was beautiful & delicious.