JW Marriott Grande Lakes Orlando

International Drive, Orlando

Virgin rating

The hotel

If you are looking for a truly luxurious stay, JW Marriott Orlando, Grande Lakes is the ideal resort for you. It offers a combination of timeless elegance and idyllic tropical landscapes that provide spectacular views from lavishly appointed rooms. This destination offers plenty of opportunities for fun, sport and pampering, without ever leaving the 500-acre resort. The Resort offers a wide selection of onsite activities with an 18-hole Championship golf course, 40,000 square foot Spa and adventure experiences including fly fishing, eco-tours and kayaking. There are 7 restaurants and bars offering guests a unique culinary experience. The guest rooms are furnished and fitted to the highest standards and accentuated by a Lazy River Pool. The resort is also located just minutes away from world-famous attractions.

Amenities

  • Golf
  • Tennis
  • Babysitting service
  • Kids Club
  • Car Included
  • Bar
  • Fitness Centre/Gym
  • Free transport to theme parks
  • Internet Access
  • Restaurant
  • Room Service
  • Safety Deposit Box

Where is it

Set in 500 acres of lush, landscaped gardens, just off Central Florida Parkway. 10-min drive to Universal Orlando Resort®, 15 minute drive to Walt Disney World® Resort. Transfer time from airport: 20 minutes.

Hotel information

998 rooms on 26 floors in 1 building with 12 lifts. Balcony/patio in most rooms, air-conditioning, cable TV, alark clock, tea/coffee maker, mini-fridge, safe, iron and board, hairdryer and bathrobes. Rooms with 2 double beds or 1 king-size bed, sleeping maximum 4 persons.

Self parking from US$25 per day plus tax, valet parking from US$32 per day, plus tax (payable locally, subject to change). Complimentary scheduled transportation to Walt Disney World® Resort and Universal Orlando Resort™.

7 restaurants and bars: Primo (Italian cusine), Citron, an American Brasserie, Whisper Creek Farm: The Kitchen, Lobby lounge and Sushi Bar, Quench poolside bar and grill, Cafe Bodega, Starbucks® café.

Lazy river, swimming pool, 3 tennis courts, volleyball, hydrotherapy pools and kid's activities* (5-12 years) at JW Marriott or Ritz Kids® programme* at The Ritz-Carlton, plus use of all facilities at The Ritz-Carlton hotel within the resort complex, including the health spa* with 40 treatment rooms, lap pool, fitness centre, sauna and steam room (local charge for treatments). 18-hole, Greg Norman-designed Championship golf course with caddy concierge service*. Grande Lakes Outfitters* featuring an Orvis Fly Fishing School* and guided eco-tours on Shingle Creek*.

24-hour room service*. Babysitting services*. Corridor of retail shops. WiFi*.

This hotel has a resort fee of $48 plus tax per room, per day (payable locally, subject to change)

This charge and its inclusions are subject to change and include: Free WiFi, unlimited domestic phone calls, shuttle bus to WALT DISNEY WORLD Resort and Universal Orlando Resort™, daily recreation activities, driving range privileges, two pool floats, and one fitness centre class. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rollaway beds available on request (only available for King Rooms and Suites), $25 per night*, subject to change and availability.

Please note: Each hotel has their individual room cleaning operation, which may mean your room isn't serviced every day, please check with the hotel reception team on arrival for further details.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2269)
  • Very good (1077)
  • Average (371)
  • Poor (161)
  • Terrible (141)
Image of the Tripadvisor rating Horrible Service

Mar 28, 2024 lil12020 Utica, New York

Horrible service and no management for caring this: The hotel charges $20 for each Amazon Delivery for claiming handling fee. How outrageous is that? The hotel is in a very isolated place with no grocery store within or nearby! The only choice is order delivery, asking guest to pick packages in their FedEx office. We were indeed picking the… Read more
Horrible service and no management for caring this: The hotel charges $20 for each Amazon Delivery for claiming handling fee. How outrageous is that? The hotel is in a very isolated place with no grocery store within or nearby! The only choice is order delivery, asking guest to pick packages in their FedEx office. We were indeed picking the delivery in person in the FedEx office by ourselves, what handling fee are are they expecting and charging? When talking to the lady who is the management of FedEx, her official answer in original words is: "we are 5 star hotel, you can not expect us receiving delivery and do nor pay us." Well, what are the mandated and high resort fee and service fee for? That's your friendly service standard? That does not beat 3 or 4 star hotel receiving and delivering packages to your room! JW marriott shall really do the services better. Warning: the location is really isolated and do not have common grocery or pharmacy and they charge EVERYthing. The other comments about services below bar are all true. Be prepared to pay high tips or receive hussles. Read less
Image of the Tripadvisor rating Yes, please!

Mar 23, 2024 Lindsey F

I brought my Mom to Orlando from Tampa for her birthday. We stayed one night here and absolutely loved it. Check in was pleasant and seamless. The lobby bartender Gio was phenomenal and professional. The valet team was prompt and very helpful. We loved our room and the beds were super comfortable. We will definitely be back!
Image of the Tripadvisor rating Disappointing dinner experience

Mar 22, 2024 tedburzy Cheektowaga, New York

Own next door at the Grand Lakes Resort and decided to go to the JW for a romantic and quiet dinner experience as suggested by staff. Made reservations but when we arrived noticed it was a Cafeteria setting with people dressed In beach attire and a kid bouncing a soccer ball. The dress attire is very specific and states long pants and casual… Read more
Own next door at the Grand Lakes Resort and decided to go to the JW for a romantic and quiet dinner experience as suggested by staff. Made reservations but when we arrived noticed it was a Cafeteria setting with people dressed In beach attire and a kid bouncing a soccer ball. The dress attire is very specific and states long pants and casual shirt. Too late to change our reservations so jumped in for an unforgettable ride. Could barely hear the server over the noise of the clientele, lights were bright, food was salty and Luke warm (and overpriced for the environment). The manager was summoned and when I explained that THEIR expectation was long pants and casual shirt with a quiet atmosphere, The manager snarked “Are You suggesting we don’t allow children?” My response was just reinforcing their recommendations. And maybe explain to the inconsiderate mother that her older child probably should not be bouncing a soccer ball in the restaurant. If you are considering a nice dining experience, I suggest you look further than the JW. VERY DISAPPOINTING! Read less
Image of the Tripadvisor rating Never again!

Mar 17, 2024 michael f

Very disappointed! I thought I was staying at a very guest friendly hotel, but in my opinion that couldn’t be further from the truth. My wife and I picked the JW At Grande Lakes for our 41st anniversary on March 5th of 2024. I’ve been a Marriott member for years now and get automatic upgrades where available at Marriott properties. Not this time!… Read more
Very disappointed! I thought I was staying at a very guest friendly hotel, but in my opinion that couldn’t be further from the truth. My wife and I picked the JW At Grande Lakes for our 41st anniversary on March 5th of 2024. I’ve been a Marriott member for years now and get automatic upgrades where available at Marriott properties. Not this time! No Sir! They were more worried about their convention guest than me and my wife. When we checked out I was handed a copy of the bill without a thanks for staying or how was your stay. Nothing! No words at all. Rooms are nice. Beautiful hotel, but not very accommodating at all. Read less
Image of the Tripadvisor rating Great start to Vacation

Mar 17, 2024 vish a

Unfortunately our flight was delayed 3 hours so we didn't arrive until past midnight so couldn't take advantage of the restaurants or other facilities BUT the check in was smooth and efficient and we were given a late checkout of noon after we requested it due to our late arrival. We were given a room on the 17th floor everything was top… Read more
Unfortunately our flight was delayed 3 hours so we didn't arrive until past midnight so couldn't take advantage of the restaurants or other facilities BUT the check in was smooth and efficient and we were given a late checkout of noon after we requested it due to our late arrival. We were given a room on the 17th floor everything was top notch.bed was super comfortable and bathroom/ shower was invigorating..Had A great night sleep. We had an early start the next day as we had to drive to Miami to catch a tour. Went for a morning walk to explore the hotel. We tried to get breakfast at the downstairs restaurant..Unfortunately there was a 1 hour wait so we decided to grab some food from the Starbucks so we couldn't use our daily $50 US credit.( disappointed). After about an 1 hour walk..went back upstairs packed and checked out...well before noon. Read less