Reunion Resort

Kissimmee, Orlando

Virgin rating

The hotel

This exclusive resort is nestled in a spacious 2,200-acres of lush parkland and landscaped gardens, within 6 miles of Walt Disney World Resort. Choose from beautifully appointed luxury 1-, 2- or 3-Bedroom Apartments, 1- or 2-Bedroom Reunion Grande Condos, or 4- and 5- Bedroom Homes with private pool, all packed with exclusive amenities to make your stay unique and unforgettable. There are 10 swimming pools to lounge around, plus the resort's fantastic exclusive 5-acre water park, which combines thrilling water slides with a lazy river. The resort is the only one in the US to boast 3 private Championship golf courses designed by the diverse and enviable talents of Arnold Palmer, Jack Nicklaus and Tom Watson, which are certain to challenge beginners through to experts, and the little ones can have their own fun with the beautifully landscaped foot golf course. At the end of the day there are numerous restaurants in which to enjoy a mouth-watering meal or you can cook up your own speciality, in your stylishly furnished villa’s fully-equipped kitchen.

Amenities

  • Bicycle Rental
  • Golf
  • Tennis
  • Kids Club
  • Families
  • Bar
  • Fitness Centre/Gym
  • Free Parking
  • Hot tub
  • Internet Access
  • Laundry Service
  • Restaurant

Where is it

Just a short drive from the I-4 exit # 58 in blissful countryside within a setting of lush, green golf courses, this pristine resort is a 15 minute drive from Walt Disney World Resort and Universal Orlando Resort™. Transfer time from airport: 20 minutes.

Hotel information

1-, 2-, and 3-Bedroom Apartments many with golf course views, 4- and 5-Bedroom Villas with private pool and resort views. All with air-conditioning, cable TV, DVD/CD player, WiFi, fully-equipped kitchen, dining room, sitting room, in-room safe iron and board in master bedroom. Hairdryer and amenities in all full bathrooms. Master bedroom with 1 king-size bed. Additional bedrooms have either 1 queen-size, 1 double, 2 doubles or 2 twin beds. Sleeper sofas with queen size bed in all Apartments and Condos. Washer/dryer available in all accommodations except for 1-Bedroom Apartments which have a shared washer/dryer in hallway. Apartments and Villas sleep between 4-8 people.

Superior 2-Bedroom and 3-Bedroom Apartments provide the finest upscale accommodation and each apartment boasts a wide range of amenities including a fully-equipped kitchen, spacious dining and living room areas and private balconies giving stunning views of the on-site golf course or lush conservation areas. Apartments sleep between 6 and 8 people.

Superior 4- and 5-Bedroom Villas with private pools offer spacious living areas with TV and DVD/CD, separate dining areas, full kitchens and private patio areas each with their own private fenced or screened swimming pool. These houses have either partial views of the golf course or a direct view of a conservation area from either the front or back of the home. Villas sleep between 8-10 people.

1- and 2-Bedroom Reunion Grande Condos. Located at the 11-storey Reunion Grande and have all of the above amenities but are furnished to a higher standard with granite countertops and stainless steel appliances in the kitchens, flatscreen TV’s in all the bedrooms and Bose sound systems in the living area. Condos sleep between 4 and 6 people.

Complimentary self-parking. Free on-demand transportation around the site.

Forte (dinner; traditional Italian cuisine). Eleven Rooftop Restaurant (Signature Steakhouse, cocktail bar). Clubhouse (casual all-day dining; veranda or interior seating, Clubhouse Bar). Lobby bar with light menu and Sushi bar. The Cove at Seven Eagles and Water Park (full pool side fare and pool bar), The Grill at the Water park (full pool side service; dining deck and bar).

9 swimming pools. Fun 5-acre water park with 110ft water slide, 1000ft lazy river and children's interactive pool. The Spa (temporarily closed for renovation)*. Seven Eagles Pool Pavilion (with fitness centre and classes* including yoga and cardio). Weekly activity programmes for all ages. 3 Championship golf courses* designed by Arnold Palmer, Jack Nicklaus and Tom Watson. ANNIKA Academy* with personal golf lessons from professionals. Footgolf*. 6 floodlit tennis courts*. Bike rentals*. Multiple Kids’ playgrounds. Activity trails.

Housekeeping*. Full-service Concierge. Laundry/dry-cleaning service available*. 24-hour guest services. 24-hour security guard assistance.

The resort fee is included for all Virgin Holidays guests.

Resort fee includes use of the following amenities - Access to 10 resort pools - Access to water park and lazy river - Access to fitness facilities - 24-hour on-site shuttle - In-room high-speed internet DSL access and WiFi - Fitness centre - Local calls and 1-800 access calls - Bellmen services at Reunion Grande Lobby - Business centre. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

7 days at all times.

*Denotes local charge.

Please note: pool heating available 1 Oct-30 Apr $75 plus tax, per day (payable locally, subject to change).

Please note: guests must have a valid credit card for incidentals. Images are representative of typical accommodation styles and tastes.  

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1426)
  • Very good (540)
  • Average (250)
  • Poor (184)
  • Terrible (180)
Image of the Tripadvisor rating Not what it used to be

Jul 26, 2022 monicakK9827UQ

We were 4 adults and 4 kids staying in a 3/3 in Center Court. All 4 adults have stayed at Reunion before and we all felt it has deteriorated quite a bit. My cousin actually stayed in the same room we were in 4 years ago and the room felt dated back then. All the living room furniture was uncomfortable as it has lost all of its cushioning. We… Read more
We were 4 adults and 4 kids staying in a 3/3 in Center Court. All 4 adults have stayed at Reunion before and we all felt it has deteriorated quite a bit. My cousin actually stayed in the same room we were in 4 years ago and the room felt dated back then. All the living room furniture was uncomfortable as it has lost all of its cushioning. We found at least five bugs (mainly beetles) in the room which were coming in through the large gap at the bottom of the front door. The air filter was BLACK (it had not been changed since Dec. 2021 - it was written on there) and we had to call to get it fixed. There was also a fire alarm on the first floor that beeped continuously both nights we were there and my husband had to call down both times to have someone come to shut it off. My brother had to literally pick at the ice that was stuck in the ice machine and seemed to have been there for months the way it was a solid block in the door dispenser. The kiddie area in the water park is in desperate need of an update. There was rust all over the place, the net to climb up to the slides was ripped and there was a large hold that my 2-year-old niece could have fallen through. There were not enough tubes for the lazy river either. Then on the morning we were to check out, housekeeping comes knocking on our door at 8:45am. They should not come knocking until check-out which is at 10am. What if we had all been sleeping at that point and she woke us up? All in all, we expected much more from Reunion. We got married there July 2014 and have stayed there several times since because it had been such a wonderful experience. My in-laws were there the week before us and have stayed there almost every year since our wedding. All of us found that Reunion is not what it once was, which greatly saddened us. Next time we go on a staycation, we plan to stay elsewhere until Reunion does some major updating at the resort. Read less
Image of the Tripadvisor rating Unacceptably Loud Music

Jul 22, 2022 JacksonBStroup

We stayed on the 8th floor of the hotel and were kept awake until midnight or later from a live band on the 11th floor. To have the complete disregard for individuals that have to get up early in the morning is inexcusable and leaves you wondering what management could possibly be thinking. We have stayed at this resort previously and would… Read more
We stayed on the 8th floor of the hotel and were kept awake until midnight or later from a live band on the 11th floor. To have the complete disregard for individuals that have to get up early in the morning is inexcusable and leaves you wondering what management could possibly be thinking. We have stayed at this resort previously and would agree that the quality of the resort has deteriorated tremendously. Greatly disappointed and shocked at the lack of management professionalism. Be advised to look elsewhere. Read less
Image of the Tripadvisor rating BEWARE!!! Florida Vacation Homes aka Reunionvacationhomes.com is TERRIBLE!

Jul 18, 2022 Nrobinson72 Severn, Maryland

The unit we stayed in was listed as RVH_324R Centre Court Getaway. We checked in our unit on 7/4/22. I went to use the master bathroom and noticed that the tape that is usually around the toilet to show it had been cleaned was on the tank. I assumed my husband had already used the bathroom so I didn't think anything of it. I used the bathroom and… Read more
The unit we stayed in was listed as RVH_324R Centre Court Getaway. We checked in our unit on 7/4/22. I went to use the master bathroom and noticed that the tape that is usually around the toilet to show it had been cleaned was on the tank. I assumed my husband had already used the bathroom so I didn't think anything of it. I used the bathroom and the toilet wouldn't flush and started filling up. I ask my husband did it flush for him and he said he didn't use it. To my horror that meant the tape was never on it and that it possibly wasn't cleaned. We used the plunger but that didn't work so I called FVH to report it and was told that since it was a holiday no one could be sent out until the next day. We continued to inspect the unit and found several other issues. The garbage disposal didn't work and the kitchen sink was backing up when used. The cold water handle on the master bath tub was broken so I question if the tub was actually cleaned. The master bathroom cabinet door was hanging on by a thread, one draw in the master bedroom dresser was broken, wash cloths were left in the dryer and the safely strip that covers where the kitchen tile meets the dining area tile was missing creating a tripping hazard. The next day, someone came and fixed everything except the toilet and the safety strip. It wasn't until day 4 that someone came to fix the toilet. It worked for 2 flushes and then wouldn't flush again. I called back and someone came the next evening and finally fixed it properly. The safety strip was never fixed. It was clear that an inspection of this property was not done as these issues were very easily identified and the unit should not have been rented in this condition. In addition, our rental agreement and voucher made no mention of possibly not being able to get pool access because FVH may not have passes available. I had to continuously call and have a representative pull up our agreement and voucher to prove that the language they kept quoting me wasn't there. They finally directed me to go to Reunion front desk to get pool access cards. We had been there 4 days at that point. I asked to speak to a manager previously, over the phone and by email and didn't hear back. When I finally heard back, they told me because things were fixed during the timelines in the agreement they wouldn’t offer any compensation. When I reminded them that the agreement says 48 hours annd it had been 5 days, they came back and said oh we don't compensate for stopped toilets even though it was stopped when we checked in and had the long list of other issues. They have terrible customer service. DON'T WASTE YOUR MONEY STAYING HERE. Read less
Image of the Tripadvisor rating Loved this resort!

Jul 3, 2022 A3965DRjaneh

We stayed in a two-bedroom condo in the main hotel, "The Grande", and it was beautiful in every way... super clean and very comfortable. The golf is as good as it gets, but very challenging! Can't say enough about the staff... friendly, happy people who were accommodating, courteous and made our visit extra special. We loved the restaurants and… Read more
We stayed in a two-bedroom condo in the main hotel, "The Grande", and it was beautiful in every way... super clean and very comfortable. The golf is as good as it gets, but very challenging! Can't say enough about the staff... friendly, happy people who were accommodating, courteous and made our visit extra special. We loved the restaurants and the food, especially the sushi in the lobby bar every afternoon. We can't wait to return to this wonderful resort! Read less
Image of the Tripadvisor rating Worst Experience at Waterpark!

Jun 29, 2022 katiesR2655IH

Worst experience ever! DO NOT RENT CABANAS here!! My family and I had the most rude traumatic experience and the staff did not help, nor did management nor did security. We were abused, harassed, attacked and disrespected in front of our children and family. We rented two cabanas side by side joining for our large family and several kids. When… Read more
Worst experience ever! DO NOT RENT CABANAS here!! My family and I had the most rude traumatic experience and the staff did not help, nor did management nor did security. We were abused, harassed, attacked and disrespected in front of our children and family. We rented two cabanas side by side joining for our large family and several kids. When we arrived days after booking and paying for the cabanas the staff double booked the cabanas. When the other family who rented arrived they immediately ran over to my family yelling, cursing at us, calling us names and verbally abusing us. When I asked them to take it up with management the woman yelled racial slurs at me and my family (consisting of small children). This was unacceptable! I had to leave my family with the disrespectful woman yelling at them and calling them names to find a manager. Turns out there was not one on site and I had to wait for one to arrive. By this time the damage was done. My children and family were verbally attacked and abused while the woman cussed and called them names for taking her cabana. Again, I had previously rented the TWO cabanas and prepaid for them, thus not taking anyone’s cabana. This was an obvious staff mistake and management could have easily resolved it as there were several other open and available cabanas that day. But nothing was done. NOTHING. Absolutely TERRIBLE and DISRESPECTFUL experience. I do not want any other family to experience this at the “family friendly” water park. DO NOT RENT CABANAS! DO NOT SUPPORT THIS WATERPARK. Very unorganized and poorly trained staff. Not what you expect from a resort waterpark. Terrible customer service and zero safety. Read less